Moto G stock bootloop - Not mine so really need help! - G 2014 Q&A, Help & Troubleshooting

Hi all
My girlfriend's sister got a Moto G 2014 this past Christmas.
It's unlocked, and I THINK she already got the 5.0 upgrade.
Yesterday she dropped the phone into me as "all of a sudden it stopped working"
The phone is bootloopin. The white Motorola powered by Android screen will come up, it buzzes, and restarts the phone.
The battery ran out by itself,but that made no difference.
Put the phone on the charger, pressed the power button after a while and same thing happened.
Only difference is that now every now and again it also shows the 0% empty battery screen.
Read around here somewhere about getting into the recovery and wiping the cache partition might solve this, but the button combinations I've seen online (pwr+up/dwn or pwr+up) don't seem to be working.
AND to make it worse, she obviously has no receipt for this.
So please... any ideas?

Charging for just a few minutes may not not be enough. You need to charge it for an hour or so then try to boot to recovery.

Charge it for 1-2hrs..then press power+voldown button together.. Hold it for 5 secs and release them together.. Now tell me whether the bootloader opens or not?
Sent from my XT1068 running stock Kitkat with GravityBox

Unfortunately, as soon as the phone starts charging it turns itself on and goes into boot loop.
No buttons pressed or anything, as soon as it stars getting charge it's on!

BSAB said:
Unfortunately, as soon as the phone starts charging it turns itself on and goes into boot loop.
No buttons pressed or anything, as soon as it stars getting charge it's on!
Click to expand...
Click to collapse
While plugged in, you should be able to hold the power down until the screen goes black, it may take a few seconds.

Tel864 said:
While plugged in, you should be able to hold the power down until the screen goes black, it may take a few seconds.
Click to expand...
Click to collapse
Nope, no matter the duration of holding the button, it just keeps on bootlooping.
It's not even holding a charge as it starts bootlooping as soon as there's some juice in it.
Never seen anything like it!

BSAB said:
Nope, no matter the duration of holding the button, it just keeps on bootlooping.
It's not even holding a charge as it starts bootlooping as soon as there's some juice in it.
Never seen anything like it!
Click to expand...
Click to collapse
Since it is booting or at least trying to, have you tried holding just the volume up or volume down by itself through one of those bootloops. I mean just keep holding the volume button without touching the power button. This is the major fault I can find with a non-removable battery. You can't easily remove the battery, which will fix some common problems.

Tel864 said:
Since it is booting or at least trying to, have you tried holding just the volume up or volume down by itself through one of those bootloops. I mean just keep holding the volume button without touching the power button. This is the major fault I can find with a non-removable battery. You can't easily remove the battery, which will fix some common problems.
Click to expand...
Click to collapse
Volume Up button doesn't stop bootloop.
Volume Down button DOES stop bootloop.
Afterwards:
Power button - Back to bootloop
Power button plus Volume Down button- Back to bootloop
Power button plus Volume Down buttonfor 5 seconds then release - Back to bootloop
No button pressing - Back to bootloop after 15/20 seconds by itself

Related

[Q] Nexus One don't boot

I have a Nexus One that recently don't boot.
THe first problem I got with it is the screen was turning black when I called someone. Then the phone didn't boot at all.
When I plug it on the power it gives me a light. I charged it till it's green.
Tried booting it with some tricks like hold : vol down, sleep button and the track ball. No result.
I don't thinkt he phone is rooted.
ANy ideas?
While the phone is plugged in, pull out the battery and put it back in a few times. Does the phone start back up? If so, it is most likely because your power button has gone bad.
bassmadrigal said:
While the phone is plugged in, pull out the battery and put it back in a few times. Does the phone start back up? If so, it is most likely because your power button has gone bad.
Click to expand...
Click to collapse
I think this is the problem since I feel the power button is weird when I press it.
Any solution ?
thanks.
Anime4ever said:
I think this is the problem since I feel the power button is weird when I press it.
Any solution ?
thanks.
Click to expand...
Click to collapse
The "solution" is posted above. With phone plug into charger, remove and insert battery. Might take a few times for it to come on. That is if the power button is the cause.
You'll need some ROM with trackball wake if your button is broken.

[Q] Flashed Rom. Now touch screen wont respond

I flashed this rom ( Sprint_HTC_One_1.31.651.2_Stock_Rooted ) . Phone booted and touch screen stopped working. I'm in a rough situation because the phone also will not reboot. I've tried holding all buttons, just the power button, the power and volume down button. No resolve. Anyone have any suggestions on how to make this phone reboot (besides waiting for battery to drain lol )so I can try to install another rom and see if touch screen comes back. Thanks
You need the newest firmware it sounds like
Sent from my HTCONE using Tapatalk
I cant do anything with the phone though because its stuck on the lock screen. Cant touch anything and cant get it to reboot
Oh and I accidently posted in the wrong section... wasn't sure if I should just leave it up or delete it
Just ask the dev to move it....hold the power button and volume down then release power after about 7 secs and press it again but keep volume pressed the whole time to get to boot loader then go to recovery from there
Sent from my HTCONE using Tapatalk
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
KoolAidBigMan said:
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
Click to expand...
Click to collapse
Hold the power button until the home/recent apps buttons at the bottom stop blinking...if it reboots let go of the power and hold vol down this will get you to the bootloader
If it does not reboot press the power and let it start to reboot and hold vol down
The buttons just continue to blink.. no reboot just stuck at lock screen
KoolAidBigMan said:
The buttons just continue to blink.. no reboot just stuck at lock screen
Click to expand...
Click to collapse
If you hold the power button down long enough it will power down or reboot
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
Click to expand...
Click to collapse
hmmmm never seen that before, try holding power and vol down see if it gets you to bootloader
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Yeah I mentioned that in an earlier post. I cant adb because I cant unlock the phone to allow the computer to be trusted by the phone... I have the phone sitting on the table with a piece of tape holding the power button in causing the screen to stay on and keep the endless countdown going... hoping that kills it quick..... I guess that's the solution to this problem if anyone else may happen to come across the same thing lol
KoolAidBigMan said:
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Click to expand...
Click to collapse
Do it under a lamp or brightly lit room.
Sent from my One using Tapatalk
that's what I did lol ! looks to be down to about 25%!!
Plug in a USB otg cable and a USB mouse.
Light a fire for a man and you`ll warm him for a few hours...Light a man on fire and you`ll warm him for the rest of his life
???
How did you get yourself into that situation, lol. This is why I slightly perfer the Galaxy's because you can just pop the battery off. I get a HTC and just try and do as little as possible, and quad check everything.
Did you get it done atleast?
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
Click to expand...
Click to collapse
When you are holding the power button down and it starts to count down shine a flashlight at the light sensor to the left of the speaker on the top (or hold it under a bright light). I had this happen to me before where it wouldn't simulate the battery pull. Just sat there. Apparently the phone has a built in defense to not reset in low light situations in case you accidentally hit the power button while the phone is in your pocket. The flashlight on the sensor trick works. http://forum.xda-developers.com/showthread.php?t=2314952

Xperia Z... freeze and brick?

Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
audiofeels said:
Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
Click to expand...
Click to collapse
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
LaurynasVP said:
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
Click to expand...
Click to collapse
I havent root or unlock anything :S
Any other idea?
audiofeels said:
I havent root or unlock anything :S
Any other idea?
Click to expand...
Click to collapse
Can you phone enter flashmode ? Does any LED indicator shows up when holding Volume +/- whilst connecting cable in PC (USB)?

HTC One will not stop rebooting

Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
mblucified said:
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
Click to expand...
Click to collapse
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
alray said:
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
Click to expand...
Click to collapse
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
mblucified said:
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
Click to expand...
Click to collapse
I think what you explained at post #1 is enough to conclude your power button or something hardware related to it is the problem. I think you'll have to send your device for repair unfortunately unless you want to open the phone yourself to have a look which is not always good idea.

No responding M7

Hi all,
This morning i check if my bootloader was unlocked, because i wan't to give it a try to root it.
I found out it was unlocked (holding down volume and press the power button)
After that, i rebooted my phone and everything worked normal.
Until a couple of hours later, my screen didn't wake up when i pushed the power button.
The homebutton and the backbutton where flickering (going on and off)
So, i waited for a couple of minutes, but nothing changed.
After (i think) 10 minutes, i hold the power button for a couple of seconds and the flickering buttons stopped.
Since then my phone doesn't repsond anymore. I tried the powerbutton for a while, and with the combination of holding the vol. up and down.
So far nothing helped.
Does anyone know what's wrong, and what i can do to wake my phone from its coma?
Thanks in advance!
Enjoy your weekend. Ben
Did you press the power button for a few second before the soft keys started going on and off? Does your phone show a green battery animation when you connect it to a charger?
If the soft keys started flashing on their own, and if your phone doesn't show any signs of life even when you attempt to charge it, I'm afraid this is a hardware problem which no one can fix online.
let's wait and see what more experienced members have to say.

Categories

Resources