Wifi Issue with Nexus 6 - Nexus 6 Q&A, Help & Troubleshooting

I have been doing research on this and it turns out that the Nexus 6 had issues with corporate wifi on 5.0. Corporate wifi is just wifi that requires a username and password to access if you do not know and this is the kind of wifi my college uses. Well hoping this problem would be fixed with 5.1 update I got the update and am still having the same issue it verifies the network but only says saved never connects however many tries it does its just a huge loop and this is getting very annoying. I dont know if there is something I should try to resolve this problem or will just have to stick it out until google addresses it. If anyone knows more about this issue please inform me because I have reached a wall with my research on this issue.

Yeah, ever since I updated to 5.1 I haven't been able to connect either, and I try through the Xpress Connect app like and it never works. I had been able to connect normally when I was on 5.0.1 before.

ItsRhody said:
I have been doing research on this and it turns out that the Nexus 6 had issues with corporate wifi on 5.0. Corporate wifi is just wifi that requires a username and password to access if you do not know and this is the kind of wifi my college uses. Well hoping this problem would be fixed with 5.1 update I got the update and am still having the same issue it verifies the network but only says saved never connects however many tries it does its just a huge loop and this is getting very annoying. I dont know if there is something I should try to resolve this problem or will just have to stick it out until google addresses it. If anyone knows more about this issue please inform me because I have reached a wall with my research on this issue.
Click to expand...
Click to collapse
Hm, my cable company offers local WiFi and I've been able to connect to their userid/password-required routers, then use their network. Did this just a couple days ago when signal in a particular store was really hampered.
Maybe it depends on the particular router and/or configuration they use?
- ooofest

We had to update firmware on our corporate router for the problem to go away.
See my post here for more details: http://forum.xda-developers.com/showpost.php?p=59682044&postcount=12

LEAP authentication.
Try installing the hydra kernel.
I use it along with meanpop and have no problems connecting to LEAP

ooofest said:
Hm, my cable company offers local WiFi and I've been able to connect to their userid/password-required routers, then use their network. Did this just a couple days ago when signal in a particular store was really hampered.
Maybe it depends on the particular router and/or configuration they use?
- ooofest
Click to expand...
Click to collapse
By username and password I meant one that the company or school gives you individually its not the kind of regular router login because at home I connect no issues but its the school wifi they even checked my account to make sure I wasnt blocked out of it and I was not. My fault for not being specific in the original post.

In my case N6 was able to connect to one password protected SSID without an issue, the subnet associated with this SSID is dedicated to provide internet access only.
The SSID N6 was having problem to authenticate with, was another SSID, whose subnet is bridged to provide access to both internet, and to corporate network.
According to Dell support, the Sonicwall router was failing to authenticate a connection coming through a bridged interface. I guess, N6 and/or Android 5.1 implements something new vis-a-vis authentication, that an older SonicWall firmware was not designed to deal with.
Immediately after SonicWall firmware update the problem was resolved.

Just wanted to chime in on this one... We have a corporate Wi-Fi as you describe (each user has a separate logon to the network) and I've not had any problems with Lollipop, 5.0 or 5.1. Not very helpful for you, but at least now you know it can work...

Related

WiFi DoA on my Tilt/Kaiser?

Hello Everyone,
I'm looking for either a confirmation that my my WLAN is bad, or suggestions on other things I should try before taking it back in for replacement.
Searching and browsing through the forums I didn't see anyone mention any of the problems I'm having so I'm assuming I'm the only one (or one of very few) that bought a Kaiser with a defective Wifi radio.
Here's the symptoms:
I tried connecting to my wireless connection at home maybe a day or two after I bought my Tilt (last Friday). My home connection is draft 802.11n with WPA2-PSK security.
So I enable the WLAN and it detects my Wifi network and it asks for the key. I input it and then it tries to connect, but... it never does. I tried it a few times consecutively and it still didn't work (I get the animating arrows and the 'halo' around the beacon, but then it goes away, and it just keeps doing that). Now, I've seen this before with on my XV6700 with a beta ROM of WM6, but I know well HTC and AT&T wouldn't release something with broken WPA/2 support. At least HTC, I thought...
So I unlocked my Tilt and loaded the factory Kaiser ROM I downloaded from here, and well, WPA2 didn't work on it either. Weird, I thought, so I searched forums and no one mentioned any of this. So I changed my security settings on my network to WPA-PSK (from WPA2) and that made no difference at all... I don't want to bore y'all with everything else I tried, but to sum it up, I then tried a WPA fix I found on PPCGeeks, but that just ended up making my WLAN staying disabled, so I unintalled that and I decided I would try it with a WEP or Open wireless network.
Well, this morning I did just that and even when I try to connect to a wireless connection with WEP, I get the same behavior when I tried this at home with WPA. I've triple checked the WEP key, and I know it's right.
I haven't tried it on an Open network yet, but I'm assuming I'm going to get the same results. I'll have to find a wireless router no one's connected to so that I can try this out, but it might take me a while. Should I even waste anymore time on this? Anyone else here having (or had) the same problem?
I might start loading the AT&T ROM on this soon so I can take it back, but if any of you have any suggestions, I'm all ears.
Wow. Am I the only one on here who's having this problem?? Lucky me, I guess... :S
Anyway, I just tried connecting to a public and open wifi network here in SF, but my Kaiser still wouldn't connect. Guess that confirms it: my WiFi adapter is defective.
Anyone know if I can get it replaced in a different store from where I purchased it, and what I need to take (hope it's just the phone)?
d0ubl3_d1zzl3 said:
Wow. Am I the only one on here who's having this problem?? Lucky me, I guess... :S
Anyway, I just tried connecting to a public and open wifi network here in SF, but my Kaiser still wouldn't connect. Guess that confirms it: my WiFi adapter is defective.
Anyone know if I can get it replaced in a different store from where I purchased it, and what I need to take (hope it's just the phone)?
Click to expand...
Click to collapse
just tried my wifi on the tilt ... works fine out of the box (to my home secured wireless network)
d0ubl3_d1zzl3 said:
Hello Everyone,
I'm looking for either a confirmation that my my WLAN is bad, or suggestions on other things I should try before taking it back in for replacement.
Searching and browsing through the forums I didn't see anyone mention any of the problems I'm having so I'm assuming I'm the only one (or one of very few) that bought a Kaiser with a defective Wifi radio.
Here's the symptoms:
I tried connecting to my wireless connection at home maybe a day or two after I bought my Tilt (last Friday). My home connection is draft 802.11n with WPA2-PSK security.
So I enable the WLAN and it detects my Wifi network and it asks for the key. I input it and then it tries to connect, but... it never does. I tried it a few times consecutively and it still didn't work (I get the animating arrows and the 'halo' around the beacon, but then it goes away, and it just keeps doing that). Now, I've seen this before with on my XV6700 with a beta ROM of WM6, but I know well HTC and AT&T wouldn't release something with broken WPA/2 support. At least HTC, I thought...
So I unlocked my Tilt and loaded the factory Kaiser ROM I downloaded from here, and well, WPA2 didn't work on it either. Weird, I thought, so I searched forums and no one mentioned any of this. So I changed my security settings on my network to WPA-PSK (from WPA2) and that made no difference at all... I don't want to bore y'all with everything else I tried, but to sum it up, I then tried a WPA fix I found on PPCGeeks, but that just ended up making my WLAN staying disabled, so I unintalled that and I decided I would try it with a WEP or Open wireless network.
Well, this morning I did just that and even when I try to connect to a wireless connection with WEP, I get the same behavior when I tried this at home with WPA. I've triple checked the WEP key, and I know it's right.
I haven't tried it on an Open network yet, but I'm assuming I'm going to get the same results. I'll have to find a wireless router no one's connected to so that I can try this out, but it might take me a while. Should I even waste anymore time on this? Anyone else here having (or had) the same problem?
I might start loading the AT&T ROM on this soon so I can take it back, but if any of you have any suggestions, I'm all ears.
Click to expand...
Click to collapse
This is what I did. Start->settings->connections tab->WiFI. Now you should see your routers name there with the signal bar next to it. Tap AND Hold the name, then go to settings or edit(I forget), then click NEXT, uncheck the box that says "the key is automatically provided"(thats for open access routers/networks that dont require codes). Then type in your code & make sure you specify what key # it is. click next and youre done. You should be able to connect.
silly question here. is your router broadcasting 802.11b or g? the wifi won't connect to anything else.
You might also check your AP to see if it's not broadcasting its SSID to the world (a common security setting). I couldn't connect until I enabled broadcast on my AP, set the network up, and then went back and disabled SSID broadcast.
Why in the hell this is a problem in the first place is beyond me, but this is the third smartphone/PDA with wireless that I've had to do that for. And every time, once the device found the network once, it never had a problem finding it again.
Believe me. I tried everything in the WiFi settings page. I edited the settings, removed them and added them again, and like I said before I even went and changed my security settings on my router (which to answer your question, zeta, it broadcasts in: n, g, and b. Same router worked with my Apache/XV6700).
Anyway, I stopped by the store where I bought it today and they told me that as far as he can tell, that does qualify for a replacement. The problem is they don't have any in stock to replace it with, and he has no idea when they'll be getting more in. They only received 2 on launch day, and I bought one of those. He did mention that I can get it replaced at any store, however, but they all might be in the same boat.
Guess I'll try another store tomorrow, but if not I guess I'll have to go through AT&T's tech support (don't like the sound of that) and get it replaced through them. So I guess this means I might have a few days to mess around with the phone and even try some risky thangs.
So if any of you developers and hackers, er, I mean tweakers need some1 to test something, I can be that guinea pig (for a while at least)... Just give me a shout.
To troubleshoot your wireless connection always try ruling out as many other factors as possible. So put your router to NO security (temporarily ofcourse) and have it broadcast 802.11g. Also make sure you add the mac address of your device to the list in your router, if it uses mac address filtering. Try connecting to it with a laptop and see if that goes fine. Work systematically...
PerfAlbion said:
You might also check your AP to see if it's not broadcasting its SSID to the world (a common security setting). I couldn't connect until I enabled broadcast on my AP, set the network up, and then went back and disabled SSID broadcast.
Why in the hell this is a problem in the first place is beyond me, but this is the third smartphone/PDA with wireless that I've had to do that for. And every time, once the device found the network once, it never had a problem finding it again.
Click to expand...
Click to collapse
I have a similar Problem, your solution works partly for me:
As soon as I enable the AP to broadcast it's ID, Kaiser connects.
But as soon as the ID is hidden, it does not connect.
Weird.
Is it a security problem if the ID is broadcasted, provided I use WPA2-PSK/AES?
Thanks
V
No. Hiding the SSID really only protects you from folks that are wandering around without any tools. Open up a more fully featured scanner, and it'll pull the SSID out of the air. The encryption is much, much more important.
And I also wouldn't bother with MAC filtering. Changing the MAC address is usually a software setting, so it's not all that much additional security. WPA/WPA2 are much better solutions.
Yeah, the hidden SSID is not an issue with me, since I don't mind broadcasting it at home. Not too paranoid about it. If someone *really* wanted to sniff and break into my network, they could. Don't do much important and highly confidential stuff at home anyway.
Plus, like Perf mentioned, there's software out there, even for PocketPCs, that will find so-called "hidden" SSIDs. Thanks for your suggestions, anyway.
d0ubl3_d1zzl3 said:
Yeah, the hidden SSID is not an issue with me, since I don't mind broadcasting it at home. Not too paranoid about it. If someone *really* wanted to sniff and break into my network, they could. Don't do much important and highly confidential stuff at home anyway.
Plus, like Perf mentioned, there's software out there, even for PocketPCs, that will find so-called "hidden" SSIDs. Thanks for your suggestions, anyway.
Click to expand...
Click to collapse
i had no issue connecting to my wrt54g running DD-WRT v23 SP2 with my SSID hidden with WEP enabled. when setting up a new connection, i just entered the name of the connection and then the WEP hex, and it connected flawlessly. Have fun hacking your phone until you can swap?
Mine is not working either. I exchanged the phone and found out that I was the 3rd person with the same problem.
BiPolarXpress said:
Mine is not working either. I exchanged the phone and found out that I was the 3rd person with the same problem.
Click to expand...
Click to collapse
Glad to hear, I'm not the only one.
I exchanged my phone this morning, and I just tried connecting to my wireless network and guess what??
I'm getting the SAME RESULTS.
Now, before anyone goes and tells me that my router is the problem or that it's user error, then tell me: why does my laptop, PS3 and my Wii connect just fine?? I even changed the SSID and WPA key last night and they all connected w/o a problem as well. All except my freaking Tilt.
Can be it a coincidence that I got 2 bad phones? I don't know if I should call the store and tell them to hold up on sending the other phone to HTC.
Which reminds me, I probably should try calling HTC today, but I doubt they'll be much help...
I don't think you're nuts, and I doubt you got two bad phones. But if you want to double-check, take the phone to your local Starbucks or other shop with WiFi and see if it can detect that AP.
But at this point, I'd be inclined to look for a firmware upgrade for your AP. I could be that it's not supporting long or short preambles right (a problem for some devices in the past), doesn't like seeing more than XXX different devices, or just doesn't like your phone much.
Either way, I'm smelling an issue with your AP. I had a US Robotics AP/Router that drove me nuts because it would spontaneously reboot after a random period any time an IPSec VPN was present.
try setting the power mode on best performance. when i do that i stay connected to wifi.
I took both my old I730 and my tilt to the coffee shop before I returned my first tilt. I was able to connect my I730 at the coffee shop and home, but couldn't connect the tilt at either place. I also tried some open AP's in my neighborhood that I have been able to connect to in the past with the same results. Picky phone or bad wifi radios maybe.
Jesus... like the bloke said:
1) Turn off wpa and see if it will connect (it will unless you have set your N router to only use "n") If it won't then send it back.
2) If it does... then turn on WEP 128bit on your router... and use that instead.
WM devices have always had problems with WPA...
Hi all.
I have tried my HTC TyTN II with one Wifi LinkSys WAG54GS Router using WPA and not hidding the SSID and works fine, no problem at all.
Test with one AP from DLink at the office, using hidden SSID and WEP 64 and 128 Bits and no problem at all, works as fine as my LinkSys.
I'm going to try hidde the SSID at home with WPA and WPA2 and post the results later to know if there is a common issue with Kaiser or some freaky coincidence.
Regards.
d0ubl3_d1zzl3 said:
Hello Everyone,
I'm looking for either a confirmation that my my WLAN is bad, or suggestions on other things I should try before taking it back in for replacement.
Searching and browsing through the forums I didn't see anyone mention any of the problems I'm having so I'm assuming I'm the only one (or one of very few) that bought a Kaiser with a defective Wifi radio.
Here's the symptoms:
I tried connecting to my wireless connection at home maybe a day or two after I bought my Tilt (last Friday). My home connection is draft 802.11n with WPA2-PSK security.
So I enable the WLAN and it detects my Wifi network and it asks for the key. I input it and then it tries to connect, but... it never does. I tried it a few times consecutively and it still didn't work (I get the animating arrows and the 'halo' around the beacon, but then it goes away, and it just keeps doing that). Now, I've seen this before with on my XV6700 with a beta ROM of WM6, but I know well HTC and AT&T wouldn't release something with broken WPA/2 support. At least HTC, I thought...
So I unlocked my Tilt and loaded the factory Kaiser ROM I downloaded from here, and well, WPA2 didn't work on it either. Weird, I thought, so I searched forums and no one mentioned any of this. So I changed my security settings on my network to WPA-PSK (from WPA2) and that made no difference at all... I don't want to bore y'all with everything else I tried, but to sum it up, I then tried a WPA fix I found on PPCGeeks, but that just ended up making my WLAN staying disabled, so I unintalled that and I decided I would try it with a WEP or Open wireless network.
Well, this morning I did just that and even when I try to connect to a wireless connection with WEP, I get the same behavior when I tried this at home with WPA. I've triple checked the WEP key, and I know it's right.
I haven't tried it on an Open network yet, but I'm assuming I'm going to get the same results. I'll have to find a wireless router no one's connected to so that I can try this out, but it might take me a while. Should I even waste anymore time on this? Anyone else here having (or had) the same problem?
I might start loading the AT&T ROM on this soon so I can take it back, but if any of you have any suggestions, I'm all ears.
Click to expand...
Click to collapse
I found that I couldn't get my Kaiser to connect to my WPA encrypted LAN - open access and WEP (64 and 128 bit) work fine.
Not sure what the problem is - maybe some incompatibility between the Kaiser and my Netgear router. I've downgraded the security to 128bit WEP for the time being but I'm hoping that there's a fix soon.

Verizon FiOS and Wi-Fi

Hey all. I saw a thread where an issue was briefly mentioned before but saw not resolution. I just had FiOS installed at my house last week and ever since then I cannot get to the internet when connected to Wi-Fi.
Just so there is not any confusion, I am able to connect to wi-fi and get an IP address. I am also able to access the verizon router's web page from my phone but cannot get out to the internet. It works fine on 3G and Edge.
The problem is seen on both my G1 (running Super D 1.5) and my wife's phone (Running CM 4.2.4).
Anyone else seen this problem and know a solution?
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
evilkorn said:
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
Click to expand...
Click to collapse
I already turned off all the wi-fi security and tried, still a no go. Verizon FiOS uses a modem/router combo and you have to use it. Prior to last week I had a Comcast using a Motorola Surfboard Cable Modem and a D-Link Wireless router with no issue.
I have no doubts this is a router issue I just don't know what it could be as all 3 of my wireless computers are able to access the internet without any issues. The only devices that are having problems are the wife and my G1's.
I will try to do a factory reset today but am afraid this may affect the FiOS home media server and other Set Top Box I have.
I was just hoping someone had a solution to this as someone else mentioned the issue on this thread: http://forum.xda-developers.com/archive/index.php/t-444245.html
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
evilkorn said:
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
Click to expand...
Click to collapse
yeah, basically what I had done was turned off the wi-fi on the verizon router and hooked my D-link wireless N router up so the Verizon was basically just acting as a modem. I took my d-link out of the equation to troubleshoot and determined that it is definitely something with the Verizon router, I just don't know what. The interface on the Verizon router is crap too.
I'm going to reset the router today and see if that resolves the problem. Other than this issue I have been totally happy with their service. The FiOS Cable is nice and the broadband is way faster than what I was getting with Comcast.
This is solved. It turned out to be a port forwarding issue.

[Q] HTC One Wifi connects, no internet, troubleshooting help

Hey guys. I am having a crazy problem. It all started about 4 weeks ago my phone started having authentication issues with my xfinity Router/Wifi unit (Arris TC862)... I figured at the time it was having problems with the encryption so I changed it from WPA/WPA2-PSK (AES/TKIP) to WPA2-PSK (TKIP).
That worked and it allowed to phone to connect to the wifi... But now I cannot contact the internet from the phone... I know it isn't the wifi module itself because it works fine on every other wifi that I try it on, subway and my work.
I am using ViperRom One so I have the terminal emulator... I am able to ping my default gateway of 192.168.1.1 which is the same router that I connect to via wifi, I am able to ping from my computer to my phone... So it appears that I am on the local LAN
I cannot ping google via name or by ip address so that rules out a DNS issue
I tried using a static ip address as well... 192.168.1.50 which I am sure my dhcp hasn't handed out
No other wireless device in the house has this problem
I guess what I am looking for is help if you know what the problem may be, but more specifically troubleshooting that I can do on the phone I am a network engineer but I know little about linux, and what the capabilities of the virtual terminal are... If I was at work I would just span (mirror) my cisco port and then hook up wireshark to see what is happening to the packets but I don't think this router is that sophisticated.
I would lean towards this being a comcast issue but the fact that this all started off with the authentication issue makes me think that it is a problem with the phone...
One thing of note, the router itself recognizes all my other devices as being android or a kindle but for my phone it says "UNKNOWN" which is basically just the common name, it recognizes the MAC and that is all that should matter... is there a way to change your hostname on the phone? I noticed there is no Ifconfig command in the terminal but I am not sure if that is where you would change that anyhow.
Well I figured out the problem... Stupid Xfinity
If anyone else gets this problem log in to your xfinity router; Under Parental Control - Turn off Managed Services - I do not know why this was blocking my phone but it definitely was
Apparently this blocks other devices too like blu ray players with internet ability
http://forums.comcast.com/t5/Home-N...ay-Player-to-my-wireless-network/td-p/1083175
Thank you, thank you! Comcast idiots. Who would think that by default they wouldn't allow devices to connect? The weird thing is my HTC One worked for about three weeks on wifi and then magically didn't. Whatever, now fixed. thanks.

Issues with new TWC modem/router

Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
jmikeb92 said:
Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Click to expand...
Click to collapse
If you can give us the exact make and model we might be able to help more.
BTW, TWC changed their policy a few years back and now allow approved customer-owned modems which will save you the modem rental. They used to not charge for the modem rental but also not let you use your own. Installed a Motorola SB6141 for my relative and it's been working great with the Netgear WNDR3700 I put there.
No Chromecast yet because I haven't been by to visit...
You could always use your own modem with twc, just that most people did not know that. Like previously mentioned, more details are needed in order to further assist you. Make and model(tg862g, ddw3611, dvw32011b???). More than likely you just need to call and talk with level 3 tech support. I personally used my own router behind the modem because I do a bit more than normal with my router.
jmikeb92 said:
Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I went through Hell on Christmas Eve with Time Warner....
They have a new Modem/Router they are using....When connected to a personal Router it does a double Nat translation which really doesn't work at all.
Your lucky if you even get Internet access on a Computer with it.
Check your router and see what IP address it has under internet connection. It should not be 192.168.0.x
If it is not an outside IP you need to call support and tell them you need your Router to breach the Modem and have them shut off all ROUTER capability on their Device so that all it does is pass a public IP to whatever is connected to it.
If you get your phone service from Time Warner as well better call on a Cell Phone because they will drop the phone call the second they mess with their Modem/Router and you will suffer through Groundhog day explaining it to the next guy from scratch!
Well guys I solved my own problem in a way. I disabled the wireless broadcast from the TWC Arris router and just connected my old NetGear ( old as in 2 months old) and it seems to work perfectly now. And the installer said, " You won't need to use your old one because this box is like commercial grade bro."
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Glad to hear. The wireless modem you have is indeed a great modem and you could use that alone but it is easier to just use your own. The installer more than likely wasn't on the up and up about the more technical aspects of the modem. You can't knock him for that part as the techs are not trained on a lot of the extra features of the modem. I only know this because I may or may not work for the company(need to keep work out of forums).
shelby04861 said:
I only know this because I may or may not work for the company(need to keep work out of forums).
Click to expand...
Click to collapse
I usually go with "I have a lot of experience with these products"

WiFi

I just updated my Nexus 6 from T-Mobile and now the WiFi won't turn on. Any one else with this issue?
It will just show this
Sits on this screen also. WiFi is broken
Bump
jprovan1 said:
Bump
Click to expand...
Click to collapse
Might be defective, might be a bug you should try a factory reset. I suspect I have a WIFI problem as well (not the same) as mine will absolutely not connect to my work network even though it should and I've tried everything.
youareme7 said:
Might be defective, might be a bug you should try a factory reset. I suspect I have a WIFI problem as well (not the same) as mine will absolutely not connect to my work network even though it should and I've tried everything.
Click to expand...
Click to collapse
Same here. I had the problem on the Nexus 5 and hoped the Nexus 6 would solve this but I cannot connect to my work wifi either.
I am having the same problem at work too. Never had it on any other devices (m8, nexus 5, note 4, etc.) Wondering of they did something new with WiFi or if its the router settings or outdated routers.
Android devices have had a history of issues with some older Wireless Access points. The problem isn't that they won't connect, but that they won't get an IP address. You may be able to work around the issue, by finding an unused IP address, and manually setting it for that wifi connection. Contact your IT person if you don't know what all this means, and ask him/her for the following:
IP Address
Subnet Mask
Default Gateway
DNS Server
You'll need those to set things up manually. If you can connect after setting it up manually, then the issue is incompatibility with the WiFi access point (or the DHCP server, which gives out IP Addresses), not with your phone.
jt3 said:
Android devices have had a history of issues with some older Wireless Access points. The problem isn't that they won't connect, but that they won't get an IP address. You may be able to work around the issue, by finding an unused IP address, and manually setting it for that wifi connection. Contact your IT person if you don't know what all this means, and ask him/her for the following:
IP Address
Subnet Mask
Default Gateway
DNS Server
You'll need those to set things up manually. If you can connect after setting it up manually, then the issue is incompatibility with the WiFi access point (or the DHCP server, which gives out IP Addresses), not with your phone.
Click to expand...
Click to collapse
I will give that a try. I just confirmed that it's ONLY my nexus 6, I brought in my nexus 7 2013 with lollipop to work (which I have never done) and it was able to connect with no problem so now I'm sure it's a problem with the nexus 6.
EDIT: I tried manually connecting to the router and that didn't do it as well. I wish there was a way to submit the bug because it's a pain in the ass to not have wifi on my phone at work, poor signal in the building means it kinda chews on the battery.
If anyone else tries manual and succeeds please let us know!
https://code.google.com/p/android/i...fi&colspec=ID Type Status Owner Summary Stars
Add feedback to escalate the issue. I get no cellular signal inside my office at work so WiFi is A MUST for me.
HCdroid said:
https://code.google.com/p/android/i...fi&colspec=ID Type Status Owner Summary Stars
Add feedback to escalate the issue. I get no cellular signal inside my office at work so WiFi is A MUST for me.
Click to expand...
Click to collapse
Yep exactly, it's not just a nexus 6 issue, it also affects the nexus 5 on LXR210. Sounds like it's actually cisco's fault for incorrectly using the wrong EAPOL-Key descriptor version (3 instead of 2). Hopefully google fixes the issue quickly.
I had a defective unit. Took it back to T-Mobile and they had one Nexus left and swapped it out now everything is great. Now the damn X Where it says NEXUS on the back of the phone fell off . Oh well
I have the AT&T Nexus 6 and now I'm having WiFi issues. Keeps dropping connection or says poor than disconnects. No issue on any other device and it will not even show my 5ghz band.
Sent from my Nexus 6

Categories

Resources