Verizon FiOS and Wi-Fi - G1 Q&A, Help & Troubleshooting

Hey all. I saw a thread where an issue was briefly mentioned before but saw not resolution. I just had FiOS installed at my house last week and ever since then I cannot get to the internet when connected to Wi-Fi.
Just so there is not any confusion, I am able to connect to wi-fi and get an IP address. I am also able to access the verizon router's web page from my phone but cannot get out to the internet. It works fine on 3G and Edge.
The problem is seen on both my G1 (running Super D 1.5) and my wife's phone (Running CM 4.2.4).
Anyone else seen this problem and know a solution?

Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.

evilkorn said:
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
Click to expand...
Click to collapse
I already turned off all the wi-fi security and tried, still a no go. Verizon FiOS uses a modem/router combo and you have to use it. Prior to last week I had a Comcast using a Motorola Surfboard Cable Modem and a D-Link Wireless router with no issue.
I have no doubts this is a router issue I just don't know what it could be as all 3 of my wireless computers are able to access the internet without any issues. The only devices that are having problems are the wife and my G1's.
I will try to do a factory reset today but am afraid this may affect the FiOS home media server and other Set Top Box I have.
I was just hoping someone had a solution to this as someone else mentioned the issue on this thread: http://forum.xda-developers.com/archive/index.php/t-444245.html

Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.

evilkorn said:
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
Click to expand...
Click to collapse
yeah, basically what I had done was turned off the wi-fi on the verizon router and hooked my D-link wireless N router up so the Verizon was basically just acting as a modem. I took my d-link out of the equation to troubleshoot and determined that it is definitely something with the Verizon router, I just don't know what. The interface on the Verizon router is crap too.
I'm going to reset the router today and see if that resolves the problem. Other than this issue I have been totally happy with their service. The FiOS Cable is nice and the broadband is way faster than what I was getting with Comcast.

This is solved. It turned out to be a port forwarding issue.

Related

Wifi problems with actiontec Fios router

Anyone else having trouble using the internet over wifi (wep & wpa) with the actiontec router that comes with Verizon fios? I can ping the G1 and telnet into it. Just can't use the browser. I am able to connect to other WPA encrypted routers and everything works great. This problem existed on rc19 and continues on rc30.
Thanks for any help.
aad4321 said:
It worked well with my actiontec, with WPA as well. sounds strange...maybe a router reboot
Click to expand...
Click to collapse
Was the first thing i tried.
I don't have one yet (it is coming December 13th HAHA) But can you two compare firmware versions? Maybe you need to update that... or maybe there is a setting that is preventing the phone from getting to the net. It sounds more like a setting on the router than the phone.
I would check DNS settings and make sure all works well... Can other wifi devices connect to the net?
Same here, 4.0.16.1.56.0.10.7.
Have also tried static and dynamic ip's. My daughters DS and computer are connected via wifi. Next I'll try turning UPnP on.
Thanks for everyone's help.
Edit: UPnP is a no go. I don't want to do a factory reset but, looks like I'm headed that way.
have the same problem
what did you end up doing?
tried it
didnt work...
I have fios myself and the wifi portion of the Actiontec router is craptacular. I've had all sorts of compatibility problems with various wifi cards. I have replaced the primary router with a .N aftermarket one and hooked up the Actiontec as a regular client so the TV cable boxes can still get programming updates. Naturally, I turned off the wifi on the actiontec.
So its basically like this:
Actiontec -> D-Link N (or whatever you want) -> Internet
If you go down this route you just have to make sure whatever router you make your primary is not on the same private network. Actiontec uses 192.168.1.X. I've had no problems since switching to a higher end router. Also, you can clone your mac address from the actiontec or call verizon and have them reset your DHCP lease. They know the drill.
I have FIOS with the newer Westell routers and the wifi sucks on them as well. I got a belkin and use it as a wifi expansion. So it uses the same IP as the router but just adds a wifi network. Pretty neat if you ask me.
so i think may have found a solution that may work for you (it worked perfectly for me). what i did was switch my security to WPA2 and left the encryption standard to AES only as a pose to TKIP+AES. I also reset the router before this but im sure you dont have to do that. let me know if this works.
http://forum.xda-developers.com/showpost.php?p=10035476&postcount=10
neoobs said:
I have FIOS with the newer Westell routers and the wifi sucks on them as well. I got a belkin and use it as a wifi expansion. So it uses the same IP as the router but just adds a wifi network. Pretty neat if you ask me.
Click to expand...
Click to collapse
Could you be kind and give us more details of exactly how you connected and setup the belkin router to improve the wifi? My FiOS wlan also sucks and Verizon tech support is useless.
Thank you.
Oops! Just realized this is a very old thread......

Bionic Reboots Any Wireless N Router???

I have an EnGenius ESR-9850 wireless N router with B+G+N turned on and auto WPA2 encryption. I can connect all of wireless devices(laptops, bluray, tv, iPhone, Xbox, etc) but not my Bionic. About 10 seconds after I attempt to connect to the EnGenius it will actually REBOOT the router! I've tried turning all the encryption off and only using N instead of B+G+N and still the same thing. Then I found that if I just use B + G it works fine. I've tested this on three different model routers and have the same result.
So in conclusion it seems my Bionic dominates any router that has wireless N turned on and reboots them. I guess it really does control all machines, just not in the way I'd like...
Anyone else having this issue???
I'm not having any trouble whatsoever with my Linksys.
I'm not even sure how a connection being initiated would cause a reboot unless there was something wrong with the router.
Sent from my DROID BIONIC using xda premium
What model Linksys please? I may have to look into getting one. So far I've tried two different model EnGenius, BEC, and a D-Link. If I get some time this afternoon I'll try to go through the logs on these routers and see what they say. May be a clue to whats going on somewhere in there.
mikecheat04 said:
What model Linksys please? I may have to look into getting one. So far I've tried two different model EnGenius, BEC, and a D-Link. If I get some time this afternoon I'll try to go through the logs on these routers and see what they say. May be a clue to whats going on somewhere in there.
Click to expand...
Click to collapse
i to have had no problems. i have a linskys es4200 at home and at work we use a linskys not sure what model at work. maybe you phone is messed up
While I wasn't getting reboots on my router (linksys wrt54g2 rev 1 running dd-wrt) I could not run my wap... Simply would not connect. No mater what I tried.... Had to settle for no ssid broadcast and a Mac filter.
Sent from my DROID BIONIC using Tapatalk
I have a Linksys WRT310N router from 2-3 years ago and no problems here.
Netgear wndr3700
No issues on it at all.
I have a belkin and it works fine on it.
willbur73 said:
Netgear wndr3700
No issues on it at all.
Click to expand...
Click to collapse
I have the same and no issues
Well it is true that the bionic rules all machines now isnt it.
I too have a linsys router and i have wpa2 encryption and my bionic connected without even putting in my password, not sure if google remembers my settings from my droid, i hope just anyone cant access my system lol.
crxlvr said:
Well it is true that the bionic rules all machines now isnt it.
I too have a linsys router and i have wpa2 encryption and my bionic connected without even putting in my password, not sure if google remembers my settings from my droid, i hope just anyone cant access my system lol.
Click to expand...
Click to collapse
You stole my quote damn you. I was gonna say that :-(
Well damn seems I'm the only one with this problem. I'll have to go test this out with some other wireless N routers and see what results I get. For now I have my router handicapped at G speeds just so I can get my phone to work. May try to return the phone....
No... The issue where these guys are getting their Bionic to reboot routers are all id10t errors. I've never even seen a device restart (except an Android) just because a connection was made to something. Also look at the brand. EnGenius, guys, really? Problem exists because user bought no name hardware. That statement almost includes D-Link as well.
Sent from my DB using XDA premium.
ninjagonepostal said:
No... The issue where these guys are getting their Bionic to reboot routers are all id10t errors. I've never even seen a device restart (except an Android) just because a connection was made to something. Also look at the brand. EnGenius, guys, really? Problem exists because user bought no name hardware. That statement almost includes D-Link as well.
Sent from my DB using XDA premium.
Click to expand...
Click to collapse
I'm sure there are a ton of things that happen every day you've never seen, doesn't mean they don't happen or aren't true. And I didn't buy either of those pieces of equipment, they were provided by my ISP. Don't appreciate you calling me an idiot either.
Anyways...I did some more testing and I couldn't get the Dlink to do it any more, maybe I got confused about that one. I did test two other EnGenius routers and it still happens with them. I've since been given an Asus router that has wireless N and it's working great! So this just seems to be a glitch with EnGenius routers. Besides this one weird glitch it was a great router.
You are not crazy! My Bionic connects to my D-Link access point and it doesn't reboot the router, but it locks up Internet traffic on all other connected devices and will never connect itself, even though it receives a valid IP address. Same thing occurred with my X, but not my Sammy Charge so it is something particular to moto hardware.
Not a huge deal for me cause I have a Verizon tower less than a mile from my house.
When I get time, I will dig through my access points logfiles.
Sent from my LTE powered Droid Bionic
mikecheat04 said:
I'm sure there are a ton of things that happen every day you've never seen, doesn't mean they don't happen or aren't true. And I didn't buy either of those pieces of equipment, they were provided by my ISP. Don't appreciate you calling me an idiot either.
Anyways...I did some more testing and I couldn't get the Dlink to do it any more, maybe I got confused about that one. I did test two other EnGenius routers and it still happens with them. I've since been given an Asus router that has wireless N and it's working great! So this just seems to be a glitch with EnGenius routers. Besides this one weird glitch it was a great router.
Click to expand...
Click to collapse
I did not call you an idiot sir. Just because someone makes an id10t error does not mean they are an idiot. Just means they goofed and I'm sorry you felt that way about my statement.
As far as the EnGenius routers go, are there any awkward default settings on the routers? Maybe a weird default mtu, or something along the lines of an awkward security measure? Just trying to fuel the solution train. Enjoy your day.
Sent from my DB using XDA premium.
Bionic and Wireless N
Linksys WRT160N
The Bionic would connect to the router then not pass any data. I changed the router mode from mixed bgn to mixed bg and the issue was resolved. I was able to connect and get data on bg.
I have a lot of problems connecting to my n router with a secondary g router in the house.
They both have the ssid hidden and the n router is behind a ISA firewall and has the IP address assigned by windows server 2008 r2's dhcp server with a static address assigned to the Mac address.
I do admit that this is a very intricate setup but fail to see why the phone makes the ssid disappear after one connection.
Sent from my DROID BIONIC using XDA App
mikecheat04 said:
I have an EnGenius ESR-9850 wireless N router with B+G+N turned on and auto WPA2 encryption. I can connect all of wireless devices(laptops, bluray, tv, iPhone, Xbox, etc) but not my Bionic. About 10 seconds after I attempt to connect to the EnGenius it will actually REBOOT the router! I've tried turning all the encryption off and only using N instead of B+G+N and still the same thing. Then I found that if I just use B + G it works fine. I've tested this on three different model routers and have the same result.
So in conclusion it seems my Bionic dominates any router that has wireless N turned on and reboots them. I guess it really does control all machines, just not in the way I'd like...
Anyone else having this issue???
Click to expand...
Click to collapse
That's just way to complicated of a setup. Your Bionic said "f all that, i'm just rebootin that BS".
DoMinated.
Sent from my DROID BIONIC
iv'e seen this before, in fact i have a router that does this, it does it with my bionic, and my wife's laptop... it can go a few days, or 5 minutes and then poof reboot, had to move the wife's laptop to another router that didn't crash like that, my main router that crashes is a WHR-HP-GN running the latest brainslayer build of dd-wrt while the one that doesn't crash is a netgear WNR3500L samknows edition... i don't have a fix for it sorry. but maybe you can rest easier knowing that you aren't completely insane, oh btw, thanks a lot, my router had been doing its thing and i didn't know why, i guess i hadn't put that together yet... oh its not crashing either, its just the wifi is dropping it should come back after a little while, and wired shouldn't have any issues.. that's how it goes with dd-wrt installed anyhow.
i bet all of like 5 people have ever even seen that happen before... i have *no* idea why it does that or how its even possible.

I can NOT get it to work with Verizon FIOS Actiontec router

I plugged in the Chromecast and put in all the information and waited while it tried to connect to my Actiontec router. (Verizon FIOS) I waited, and waited and waited. After about 10 minutes it goes back to the beginning. The help button says I need to turn off the Access Point Isolation on my router. Unfortunately there's no such setting. I'm not happy because I have 3 more of these coming tomorrow and if I can't connect to my network I'm shot. Panic starts to set in.
Luckily, I have a cheap $30 Fry's wifi router on my network. I switched the Chromecast to the Fry's router and, bam, it connected immediately.
So, if your cable company's router doesn't work, just go out and buy a cheapo wifi router and you'll be fine.
The joy that is reading Verizon FiOS/Actiontec entrails
Deep voodoo Actiontec solution: You need to disable the IGMP Proxy.
The exact location of this checkbox changes between Actiontec revs but a good start is "Advanced/Routing/Routing Protocols/Internet Group Management Protocol (IGMP)."
Once this is off network devices typically can discover & connect to eachother.
Another strategy is, on the latest revs, enabling IPv6 (no, after years of promises Verizon still hasn't rolled IPv6 out yet, but at least the latest routers might be ready.) Anyhow, this is often reported to resolve local connectivity issues.
Just for reference, I have the newest Fios Actiontec router, and had no problems. Just so everyone with that router doesn't think they'll necessarily need to do this.
Sent from my SGH-T889 using Tapatalk 2
Evo4gLI said:
Just for reference, I have the newest Fios Actiontec router, and had no problems. Just so everyone with that router doesn't think they'll necessarily need to do this.
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Good point. Mine's about 6 years old, maybe I should get them to replace it.
I had the same problem. Turned off NAT, connected, then turned NAT on
Guess this is reason #153 why I'm glad I have a Linksys router piggy-backed off of the crappy FIOS unit for the majority of my networking needs
A tip if upgrading to a newer Actiontec router: The settings backup files are *not* compatible between versions.
I upgraded to the latest router version six months ago; I'd done a lot of customizing (assigning addresses, ports, etc) and assumed it'd be an easy switch. I ended up having to temporarily return my newer router to get back my old, screenshot many pages of settings, return the old for new, then re-enter settings. A hassle, but it does run better now.
Assuming the local depot/storefront has 'em in stock it's a few minutes to swap out for a newer or newest revision.
Coincidentally I had a visit a week later to replace a burnt-out-again ONT & the tech reported he'd changed things around a bit in it for even better service. I've no idea what that involved but if it's been a long time you might want to look into a service call.
Sent from my SGH-T999 using Tapatalk 4 Beta
Some Help
I also picked up a Chromecast yesterday and am on Verizon Fios with the new Actiontec MI424WR router. I cannot get my Chromecast to connect. Sometimes I see it on the network, but it will not connect. Verizon, Actiontec, and so far Google have not been able to help me. I tried the tricks in this posting, but no luck.
I have a Buffalo Air Station wireless router, but have not had success operating this in conjunction with the Fios service (I have tried to bridge it, and run it just off ActionTec). Can someone help? I am okay at digging into this stuff, but you guys know so much more than me!
HELP!
success
The instructions below worked for me. Found it in an Apple Forum out of all places.
log in to your router(192.168.1.1), go to Wireless Settings then Advanced Security Settings. At the bottom of the screen, click "Other Advanced Wireless Options". On the next screen change Network from "Network (Home/Office)" to "Broadband". Click Apply
Just curious but it could be that you have multicasting disabled on the router.
It could also be that the router does not support multicasting in general, but this is a feature that allows devices to discover each other on a private network.
spm139 said:
I also picked up a Chromecast yesterday and am on Verizon Fios with the new Actiontec MI424WR router. I cannot get my Chromecast to connect. Sometimes I see it on the network, but it will not connect. Verizon, Actiontec, and so far Google have not been able to help me. I tried the tricks in this posting, but no luck.
I have a Buffalo Air Station wireless router, but have not had success operating this in conjunction with the Fios service (I have tried to bridge it, and run it just off ActionTec). Can someone help? I am okay at digging into this stuff, but you guys know so much more than me!
HELP!
Click to expand...
Click to collapse
I am having the same issue with DIR 655 router. Tried all the suggestion in this thread. But still no luck. Anyone having similar problem with DIR 655?
I'm having a similar problem. I've got a Linksys router that is happily supplying WiFi to my laptop, mobile phone, Kindle Fire, and XBox, but I can't get Chromecast to work properly. I get partially into the setup and then get the following message -- "Chromecast connected to [Name of Network], but can't connect to the internet." I've fiddled with countless settings to no avail. AP/Isolation mode is disabled, I've only got 2.4 GHz bands, the router is 20 ft away, etc. All the suggestions the Google Help guy gave me have had zero effect, so I thought I'd post here to see if anyone else ran into this error message and had a solution.
mowgle said:
I am having the same issue with DIR 655 router. Tried all the suggestion in this thread. But still no luck. Anyone having similar problem with DIR 655?
Click to expand...
Click to collapse
OK! finally found the issue. If your wifi password is too long(auto generated for WPA2) then chromecast cannot handle it. Reducing the length of router password fixed it. I reduced it to ~20 characters. Have not tested the pw length limit of cast.
mowgle said:
OK! finally found the issue. If your wifi password is too long(auto generated for WPA2) then chromecast cannot handle it. Reducing the length of router password fixed it. I reduced it to ~20 characters. Have not tested the pw length limit of cast.
Click to expand...
Click to collapse
My password is only 9 characters, and I have tried everything else suggested here. Anyone else have any ideas on how to get it to work?
I'm also having a similar issue with my DIR-601. I am able to detect my Chromecast but after the screen that asks for the WiFi info /renaming the Chromecast, I get an error stating that we were unable to find Chromecast on your network. I have checked that UPnP and have Enable IPv4 Multicast Streams selected (tried both ways.) I don't have any special firewall rules or anything like that. My pass is only 8 characters.
Wish Google had better support for this, all they have is a little questionnaire on their support page.If anyone finds a solution, please share. Thanks
Out of curiosity where is the enable multicast option at? I didn't see one.
Sent from my HTC One X using Tapatalk 2
axdela said:
log in to your router(192.168.1.1), go to Wireless Settings then Advanced Security Settings. At the bottom of the screen, click "Other Advanced Wireless Options". On the next screen change Network from "Network (Home/Office)" to "Broadband". Click Apply
Click to expand...
Click to collapse
Thanks! This is the only solution that fixed it for me.
axdela said:
The instructions below worked for me. Found it in an Apple Forum out of all places.
log in to your router(192.168.1.1), go to Wireless Settings then Advanced Security Settings. At the bottom of the screen, click "Other Advanced Wireless Options". On the next screen change Network from "Network (Home/Office)" to "Broadband". Click Apply
Click to expand...
Click to collapse
Worked for me as well. Thank you! :good:
None of the suggestions in this thread worked for me. I have the Actiontec Gen 3, rev I router (MI424WR-GEN3I), with firmware v. 40.20.7.
Apparently, the UPnP page is hidden, but can be accessed after logging in to the router using: 192.168.1.1/index.cgi?active_page=900. Changing the settings on this page didn't work either.
After a quick Google, I found an IGMP hidden page at 192.168.1.1/index.cgi?active_page=6059. I looked at these settings yet.
Calling Verizon's Expert Care, I was told that they don't support UPnP, since they only provide access to the Internet.
Fix found ... at least for me
AJL-Hates-Verizon said:
None of the suggestions in this thread worked for me. I have the Actiontec Gen 3, rev I router (MI424WR-GEN3I), with firmware v. 40.20.7.
Apparently, the UPnP page is hidden, but can be accessed after logging in to the router using: 192.168.1.1/index.cgi?active_page=900. Changing the settings on this page didn't work either.
After a quick Google, I found an IGMP hidden page at 192.168.1.1/index.cgi?active_page=6059. I looked at these settings yet.
Calling Verizon's Expert Care, I was told that they don't support UPnP, since they only provide access to the Internet.
Click to expand...
Click to collapse
I had the same issues as everyone else at both my office and my house. At home, I changed the IGMP settings, the UPnP settings, the security settings, etc. I finally figured out a way to make it work by simply trying to complete the setup from my laptop instead of my Droid 4. It worked on the first try at my house, and now all of my phones, tablets and computers can cast to the big tv. I immediately brought my laptop to the office and changed the IGMP setting -- and it immediately worked after that.
So maybe a solution is to try setting it up from your computer instead of your phone/tablet? It worked for me twice that way!

Chromecast Unable to Connect to Network

Hey all. New poster long time lurker. I just wanna thank everyone in advance for all the help I've gotten over the years.
Anyway. I own a chromecast and am attempting to connect it to my home wifi network. I'm using a mi424wr-gen3i router with the latest firmware. I disabled IGMP and UPNP is enabled. I turned on IPv6 like some other posters mentioned. My phone (Bionic) gets to the set up page, sees the chromecast but fails at one of two points. Either it says it cannot communicate with the device or it gets to the point of connecting the chromecast to the network and fails. My network is using a WPA2 security key. As far as I can tell my router is not a dual band and only transmits at 2.4ghz. The chrome support mentions something about Access Point/ Client Isolation, but I have no idea what that is or how to configure it. I called both Verizon and Google. Google said check upnp and 2.4 ghz. Verizon said its not their problem.
I was following this thread which seemed to be point on, on my issue. However where other people seemed to make it work, mine still fails.
http://forum.xda-developers.com/showthread.php?p=44018888
drstrangelove5 said:
Hey all. New poster long time lurker. I just wanna thank everyone in advance for all the help I've gotten over the years.
Anyway. I own a chromecast and am attempting to connect it to my home wifi network. I'm using a mi424wr-gen3i router with the latest firmware. I disabled IGMP and UPNP is enabled. I turned on IPv6 like some other posters mentioned. My phone (Bionic) gets to the set up page, sees the chromecast but fails at one of two points. Either it says it cannot communicate with the device or it gets to the point of connecting the chromecast to the network and fails. My network is using a WPA2 security key. As far as I can tell my router is not a dual band and only transmits at 2.4ghz. The chrome support mentions something about Access Point/ Client Isolation, but I have no idea what that is or how to configure it. I called both Verizon and Google. Google said check upnp and 2.4 ghz. Verizon said its not their problem.
I was following this thread which seemed to be point on, on my issue. However where other people seemed to make it work, mine still fails.
http://forum.xda-developers.com/showthread.php?p=44018888
Click to expand...
Click to collapse
Have you tried rebooting your router, disable MAC address filtering if it is enabled, and/or reset the router's settings back to default
supernova_00 said:
Have you tried rebooting your router, disable MAC address filtering if it is enabled, and/or reset the router's settings back to default
Click to expand...
Click to collapse
Yeah. I rebooted to the factory reset. Unfortunately its a verizon issued modem/router combo and its to their specs. MAC filtering is disabled and its been rebooted.
Get the latest router from Verizon & turn off IGMP. Swapping out the router should be free.
Sent from my SGH-T999 using Tapatalk 4
I was having a similar problem but I realized that Chromecast only needs the network name and it's password to work. After the step were you put in the password and it fails, I should work..Also, if you are getting stuck renaming chromecast, leave it the way it is for now. Before you start over, check to see if you can see chromecast on you network using Fing or a similar program.
drstrangelove5 said:
Hey all. New poster long time lurker. I just wanna thank everyone in advance for all the help I've gotten over the years.
Anyway. I own a chromecast and am attempting to connect it to my home wifi network. I'm using a mi424wr-gen3i router with the latest firmware. I disabled IGMP and UPNP is enabled. I turned on IPv6 like some other posters mentioned. My phone (Bionic) gets to the set up page, sees the chromecast but fails at one of two points. Either it says it cannot communicate with the device or it gets to the point of connecting the chromecast to the network and fails. My network is using a WPA2 security key. As far as I can tell my router is not a dual band and only transmits at 2.4ghz. The chrome support mentions something about Access Point/ Client Isolation, but I have no idea what that is or how to configure it. I called both Verizon and Google. Google said check upnp and 2.4 ghz. Verizon said its not their problem.
I was following this thread which seemed to be point on, on my issue. However where other people seemed to make it work, mine still fails.
http://forum.xda-developers.com/showthread.php?p=44018888
Click to expand...
Click to collapse
I have had same issue and fixed it by doing a MANUAL entry of all wireless connection to your router... type in SSID, pick WPA2, and enter passcode.
Well after several hours of talking with Google and Verizon again. Verizon hung up on me and Google solved the problem. Apparantly my phone (Droid Bionic) is not communicating with the device properly. Off all things i was able to set it up with my buddies IPAD. Ironic right? Now I just need to figure out what the heck is wrong with my phone. I read somewhere that the razrs were having problems. The Bionic and Razr are one in the same so i guess ill head that way. Anyway thanks guys.
drstrangelove5 said:
Well after several hours of talking with Google and Verizon again. Verizon hung up on me and Google solved the problem. Apparantly my phone (Droid Bionic) is not communicating with the device properly. Off all things i was able to set it up with my buddies IPAD. Ironic right? Now I just need to figure out what the heck is wrong with my phone. I read somewhere that the razrs were having problems. The Bionic and Razr are one in the same so i guess ill head that way. Anyway thanks guys.
Click to expand...
Click to collapse
It's always a good idea to try different devices when possible. Adding the Google Cast extension on Chrome for the PC may be the easiest to work with since you're using a full keyboard.
I had to manuilly allow my chromecasts Mac address... Then it worked no problem.
Sent from my SCH-I535 using Tapatalk 2
drstrangelove5 said:
Well after several hours of talking with Google and Verizon again. Verizon hung up on me and Google solved the problem. Apparantly my phone (Droid Bionic) is not communicating with the device properly. Off all things i was able to set it up with my buddies IPAD. Ironic right? Now I just need to figure out what the heck is wrong with my phone. I read somewhere that the razrs were having problems. The Bionic and Razr are one in the same so i guess ill head that way. Anyway thanks guys.
Click to expand...
Click to collapse
My wife's razr had the same issue. You could have also used your PC to set it up.
Here is the thread on the Razr / Bionic issue: groups.google.com/d/msgid/chromebook-central/1280fb6a-d063-4d77-993d-dbec4fc6cdb6%40googlegroups.com (sorry, you have to copy/paste it, I have less than 10 posts so I can't post links yet).
Play Music and Play Movies/TV probably won't work for you either.
Just hit Try Again and it will work. It fails the first time, and hitting Try Again did the trick.
Not sure if it was luck or what not.

Issues with new TWC modem/router

Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
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jmikeb92 said:
Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
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Click to collapse
If you can give us the exact make and model we might be able to help more.
BTW, TWC changed their policy a few years back and now allow approved customer-owned modems which will save you the modem rental. They used to not charge for the modem rental but also not let you use your own. Installed a Motorola SB6141 for my relative and it's been working great with the Netgear WNDR3700 I put there.
No Chromecast yet because I haven't been by to visit...
You could always use your own modem with twc, just that most people did not know that. Like previously mentioned, more details are needed in order to further assist you. Make and model(tg862g, ddw3611, dvw32011b???). More than likely you just need to call and talk with level 3 tech support. I personally used my own router behind the modem because I do a bit more than normal with my router.
jmikeb92 said:
Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I went through Hell on Christmas Eve with Time Warner....
They have a new Modem/Router they are using....When connected to a personal Router it does a double Nat translation which really doesn't work at all.
Your lucky if you even get Internet access on a Computer with it.
Check your router and see what IP address it has under internet connection. It should not be 192.168.0.x
If it is not an outside IP you need to call support and tell them you need your Router to breach the Modem and have them shut off all ROUTER capability on their Device so that all it does is pass a public IP to whatever is connected to it.
If you get your phone service from Time Warner as well better call on a Cell Phone because they will drop the phone call the second they mess with their Modem/Router and you will suffer through Groundhog day explaining it to the next guy from scratch!
Well guys I solved my own problem in a way. I disabled the wireless broadcast from the TWC Arris router and just connected my old NetGear ( old as in 2 months old) and it seems to work perfectly now. And the installer said, " You won't need to use your old one because this box is like commercial grade bro."
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Glad to hear. The wireless modem you have is indeed a great modem and you could use that alone but it is easier to just use your own. The installer more than likely wasn't on the up and up about the more technical aspects of the modem. You can't knock him for that part as the techs are not trained on a lot of the extra features of the modem. I only know this because I may or may not work for the company(need to keep work out of forums).
shelby04861 said:
I only know this because I may or may not work for the company(need to keep work out of forums).
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I usually go with "I have a lot of experience with these products"

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