[Q]USB connection issues? - Nexus 6 Q&A, Help & Troubleshooting

After 4 months of use, my N6 will only charge with constant force applied to the microusb side of the usb cable. Currently I have to prop the phone on a screw driver and leave a bottle opener balanced on the microusb male. Tried with multiple chargers, multiple usb cables, and it has persisted across roms. Should I go and try to bend the microusb female end on the phone to get a better connection?

@mic3,
No, I wouldn't do that. I had the same failure on my previous MotoX 2014. Motorola replaced the phone.
Return it for repair/replacement.

cam30era said:
@mic3,
No, I wouldn't do that. I had the same failure on my previous MotoX 2014. Motorola replaced the phone.
Return it for repair/replacement.
Click to expand...
Click to collapse
Well after a bunch of nonsense with moto support, they've kicked me back to TMO support. Let's see how this one goes.

Related

[Q] USB Cable model number

I hope this hasn't been asked yet, I searched all over and couldn't find it. So here goes...
I bought a Bionic on Ebay, however it didn't come with the USB cable. I then come to find out that the Bionic is quite particular about the cables it associates with. I've tried ordering several Motorola cables but none seem to work.
In short, could someone look at their Official, Came-in-the-box, Bionic USB cable and tell me the model number on it? It should be on one of the tags attached to it.
SKN5004A Motorola MicroUSB Cable Made in China
If you need one I have a bunch...PM me and pay for shipping and it's yours.
I believe the USB has to be Verizon branded to sync to your computer. Any of them should let you charge though. Motorola and Verizon have some deal worked out that it has to be Verizon branded for transferring files. This might not apply to every single bionic but for the most of them. Its there way of ensuring that you pay $20 for something that's only worth $5.
Sent from my DROID BIONIC using XDA
I have a ton of USB cables and they all work fine. I think there are some misconceptions about USB cables for these phones. I've heard all kinds of things, but the following is the truth.
First you have to understand the USB cable's construction. Inside there are five wires: 5V, D+, D-, ID and GND. The 5V and GND connections are used for supplying power. The D+ and D- are used to transmit data using differential digital signaling. The ID (sometimes called X) pin is not part of the USB protocol, but some manufacturers use it as an additional signal. You can read more about all this stuff here.
There are two kinds of USB cables that are sold: cables for 'data' and cables for 'charging'. The data cables have all the USB lines and meet the full USB spec. These are the ones you want. The 'charging' variety only have the +5V and GND wires, and have the data wires missing, or tied together. These will not work well.
I want to be clear that the labels 'data' or 'charging' are used in the marketing and product descriptions, and don't accurately describe the usage of these cables for your smartphone.
I use a mix of USB cables successfully with my Bionic. I have a USB cable from my old Samsung Droid Charge that works, one that came with a bluetooth headset that works, one for an LG phone I 'borrowed' from a hotel, and one I bought from monoprice.com that also works.
Ok, I've got one on order from Newegg and one on order from Amazon, both of which should be the SKN5004A... hopefully one works. If not, CellZealot I may be sending you a PM
Also, Tuckmobile, I wish it were that simple, unfortunately, I believe all the cables I have are "data" cables since my old phone syncs like the Titanic on all of them.
It is that simple. Today I'm syncing with a Nokia cable, not sure where it came from, but it's working great. What motorola cables did you order that didn't work? Links?
Micro USB Cable: http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10303#1030307
This is a good example of the kind of cable you DON'T want:
http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=8310&seq=1&format=2
Notice that it says 'charging' in the description. And, if you read their description, it contains this warning in bold, red font:
Note: This is a charging cable ONLY! It contains only the two power lines and does not contain data lines at all. Therefore it cannot serve as a sync or data cable and may not charge devices from low power sources, such as some Motorola phones, which require data lines to enable their charging mode.​
Click to expand...
Click to collapse
See my previous post explaining how to know you have the right kind of cable.
Otherwise, any of the MicroB type USB cables sold below should work fine
Mer2112 said:
Micro USB Cable: http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10303#1030307
Click to expand...
Click to collapse
Well... I finally got my hands on the correct cable, right out of the box of a new Bionic thanks to a cooperative store associate. But still no dice. I'm thinking at this point it's either the phone (more likely) or possibly my USB ports (though I've tried several different computers).
Looks like it might be time to return it and try again with a different phone.
smokedkill said:
I believe the USB has to be Verizon branded to sync to your computer. Any of them should let you charge though. Motorola and Verizon have some deal worked out that it has to be Verizon branded for transferring files. This might not apply to every single bionic but for the most of them. Its there way of ensuring that you pay $20 for something that's only worth $5.
Sent from my DROID BIONIC using XDA
Click to expand...
Click to collapse
i thought i had been losing my mind, because i have both moto SKN6378A and the verizon vcast branded SKN5004A USB cables and the verizon one wouldn't even mount the phone for USB storage. i realized eventually that the verizon cable was probably from my old Incredible (could also be ICS ROM being picky?). at any rate, its some what asinine that the more advanced these devices get the more unnecessary fragmentation there is..
is it possible that it is an issue with the phone and not the cables?
Tucknology said:
I have a ton of USB cables and they all work fine.
Click to expand...
Click to collapse
The same goes for me Tucknology. I have like 5 Different USB cables. Two of them are 8ft long. I have absolutely no issue with charging and syncing with my computers, laptops, HD dock, and Car dock. I purchased just standard micro USB cables. Got the two long ones from local Altex store, two others I have had from my last 2 phones(non-Motorola's), and the standard Motorola Micro USB one that came with my Droid Bionic.
Simplest thing is go to the Verizon store and buy a wall-charger--all the ones I've seen of late have a detachable USB cable. We probably have 4-5 of those now-useless chargers sans cable laying around the house now

USB Droid 3

OK I had a USB cable that Verizon sent me with my like new phone aka used and the USB cable is a data cable and will I can not root with it or any thing it will charge the and that's it my bro let me use his USB cable that came with his Droid 3 using the same computer and it works I can movie my stuff to the SD card but not with my data cable all I can do is charge my phone with it and the box says its a data cable so can you guys give me more info and yes the drivers are installed right because my bros cable works
Sent from my XT862 using XDA
Ye heard other say that..
But I use about 6 different cables and all of them work the same
Sounds like a somewhat faulty cable. I'd recommend just using a different one or take that one to a Verizon store and seeing if they'll swap it out for a new one.
DoubleYouPee said:
Ye heard other say that..
But I use about 6 different cables and all of them work the same
Click to expand...
Click to collapse
I have one cable that will charge it and one that will let me plug in too USB but will not charge it I just need a link to a cable that will work
Sent from my XT862 using XDA
I think the Moto cables are crossover data cables. This pin configuration would render normal cables as only power cables. It helps them make ONLY their cables work for data, so you buy theirs. **This is merely my theory as to why only Moto cables do data though. Switched pins on phone and crossed over wires.**
If someone has one that currently just charges it, and wouldn't mind maybe ruining it for the better of society , could you open it up and cross over the data wires?
redsox985 said:
I think the Moto cables are crossover data cables. This pin configuration would render normal cables as only power cables. It helps them make ONLY their cables work for data, so you buy theirs. **This is merely my theory as to why only Moto cables do data though. Switched pins on phone and crossed over wires.**
If someone has one that currently just charges it, and wouldn't mind maybe ruining it for the better of society , could you open it up and cross over the data wires?
Click to expand...
Click to collapse
Your right and moto is sending me one made for the Droid 3 they told me that's y it was not working I just called them up they told me what you just told me and they are now sending me a new charging data cable with power brick for free you got to love moto
Sent from my XT862 using XDA
And thank you for your help
Sent from my XT862 using bad ass cm9 using XDA
redsox985 said:
I think the Moto cables are crossover data cables. This pin configuration would render normal cables as only power cables. It helps them make ONLY their cables work for data, so you buy theirs. **This is merely my theory as to why only Moto cables do data though. Switched pins on phone and crossed over wires.**
If someone has one that currently just charges it, and wouldn't mind maybe ruining it for the better of society , could you open it up and cross over the data wires?
Click to expand...
Click to collapse
My Kindle cable works fine with my Droid 3 for data and charging - I travel with only micro-USB cable, it's the Kindle cable, and that works. In fact, I just plugged in a cable from a WD Passport external hard disk - that also works fine.
I do suggest people to use the Moto cable if they are having trouble using others, but I have never had an issue using non-Moto cables with the D3 for anything, from charging to USB data connection to a computer.
Sounds like a bad cable. The data wires are more sensitive to physical issues than the Vcc and ground wires. I one had a cheap generic USB cable I was using and while it charged devices fine, it would cause Windows or the device to hang if i tried transferring data.

[Q] Charging Bionic causes screen spasms?

So I've googled this and see there's a lot of ideas behind what causes it but I Can't find a solid answer.
It doesn't do it when i have it plugged into the outlet on my desk. It has the samsung charge base and a motorola cable. But on the bedside I had an HTC base with the samsung cable (it's long) and it spazzes out.
I also got some cheap charger only able that came with my phone (used phone off of ebay the seller gave me the charger).
So I guess this leaves me to believe that there's something special about the MOTO cable?
I'd say you're very fortunate to have a cable that doesn't cause the problem. Mine has done that with every cable is used. Another person I know hasn't had the problem at all.
I would suggest trying to get your hands on a motorola charger, I've never had much luck using non-moto chargers with my Bionic
Definitely try a different cable. My Bionic and my wife's D4 had that problem with one particular charger in our house so we tossed the charger.
Sent from my XT875 using Tapatalk 4 Beta
wall plug
I've only ever had trouble with spazzing when my power AC to DC converter has an output amperage over 1A.
Unfortunately for me, the one that came with my Bionic had an output of 1.3A, so I was wicked confused for a while.
I subscribed to this topic when I skimmed by it a while back, to keep up if anything interesting popped up.
But I wanted to shoot a quick post. I've been having this problem forever with this phone (3 different bionics as well) using my supplied moto usb/ac adapter with other cables.
I saw a post mentioning to just try the supplied adapter and usb cable with it. I couldn't verify if I actually ever had the problem with both together.
Alas, the problem is here too..
I've read somewhere it's an internal grounding issue. I can't vouch for that statement, except of course that it is an issue.
I'll be back if anything ever changes
sent from a Bionic

[Q] Moto G 2nd Gen Touchscreen Issues while charging.

Hello everyone.
I had purchased moto g 2014 a couple a months back.Initially the device used to work flawlessly but from the past 2 weeks I have been experiencing issues with the touchscreen which dosent respond correctly while charging.It goes crazy when I hold the touch.Its been really difficult to work with the phone while charging.At around 80-90 percent is stabilizes a bit.Its dosent have any issue while off charger(ie once I unplug the wire it is still crazy but comes back to normal in a while),
I have tried to charging it with my moto charger which came along with my phone and have also tried charging with a Samsung,Sony and Nokia charger (all lower rated) but that too dosent fix the issue.I have even tried usb charging.Now those who would say the my apartments power outlets are noisy,well 4 different phones charge just fine without any issue.
I have even tried fixing this by upgrading to lollipop and then also a hard reset but both were useless.
So I really need to find a fix.Pls help.
Don't know what you are using for a charger as moto g doesn't come with a charger just a usb cable. You could always take the phone back to your supplier.
I have had bad USB cables cause this issue with other phones. Even chargers as well.
Try to use a good quality charger or if you're using a computer, a different port or computer.
I have an Anker cable with a Samsung USB wall charger I'm using and haven't had any issues, even takes a lot less time than the stock Moto G 2 charger (1200 ma vs 550ma).
Sent from my XT1064 using Tapatalk
Roldorf said:
Don't know what you are using for a charger as moto g doesn't come with a charger just a usb cable. You could always take the phone back to your supplier.
Click to expand...
Click to collapse
It did come with a charger(atleast the Indian version did).Its a standard white charger for all variants.Its does look a bit low quality and easily gets heated while charging so that might be the source for my problem.
brian10161 said:
I have had bad USB cables cause this issue with other phones. Even chargers as well.
Try to use a good quality charger or if you're using a computer, a different port or computer.
I have an Anker cable with a Samsung USB wall charger I'm using and haven't had any issues, even takes a lot less time than the stock Moto G 2 charger (1200 ma vs 550ma).
Sent from my XT1064 using Tapatalk
Click to expand...
Click to collapse
Same here,I have been using a Nokia charger for a couple of days now,and I have found that the screen is a lot better than while charging on my moto charger(Earlier I used to start charging with my moto charger and then switch to other charger just to check if the problem gets solved but now I tried charging it right from zero with Nokia charger).Even the phone charges faster than that on the higher rated moto charger.So i guess the problems with the charger and not my digitizer or the battery.But still I am facing the screen issue(though on a much less scale).
So, have you tried to calibrate your touchscreen when charging?
Android Bluessss said:
Hello everyone.
I had purchased moto g 2014 a couple a months back.Initially the device used to work flawlessly but from the past 2 weeks I have been experiencing issues with the touchscreen which dosent respond correctly while charging.It goes crazy when I hold the touch.Its been really difficult to work with the phone while charging.At around 80-90 percent is stabilizes a bit.Its dosent have any issue while off charger(ie once I unplug the wire it is still crazy but comes back to normal in a while),
I have tried to charging it with my moto charger which came along with my phone and have also tried charging with a Samsung,Sony and Nokia charger (all lower rated) but that too dosent fix the issue.I have even tried usb charging.Now those who would say the my apartments power outlets are noisy,well 4 different phones charge just fine without any issue.
Click to expand...
Click to collapse
I had this issue with a cheap charger from eBay. I've been using a high rated Asus fast charger since and I've had no problems
---
Sent from my Moto G using XDA mobile app
Devices:
Motorola Moto G 2014 - Titan Prime Unified v1.0 Beta
Asus Nexus 7 2013 - Screw'd Android
My brother has the same issue with the original charger/cable and his Moto G 2013. I didn't experience this, however, with my G 2014.
Android Bluessss said:
issues with the touchscreen which dosent respond correctly while charging.It goes crazy when I hold the touch.
Click to expand...
Click to collapse
That's a common problem with many touch-screen devices while loading.
The charger and/or cable is emitting a low electrical field which interferes with the digitizer and your body's electrical field. Not much you can do about. To find a proper shielded charger and cable is pure luck.
doppelhelix said:
That's a common problem with many touch-screen devices while loading.
The charger and/or cable is emitting a low electrical field which interferes with the digitizer and your body's electrical field. Not much you can do about. To find a proper shielded charger and cable is pure luck.
Click to expand...
Click to collapse
Well shouldn't that affect all the phones?My friend moto 2014 doesn't have any of these issue even on a normal charger .Should that imply that my phone has manufacturing defect?
Android Bluessss said:
Well shouldn't that affect all the phones?My friend moto 2014 doesn't have any of these issue even on a normal charger .Should that imply that my phone has manufacturing defect?
Click to expand...
Click to collapse
I don't think so. I have different devices from different Manufacturers ( 2 Motorolas, Asus, Samsung),all with different chargers. They all do misbehave while charging. Maybe it's a problem with the electrical system in the building. But I highly doubt a manufacturers error.

Loose USB plug

Hi All,
I have my X sine it came up on 2014 here in Argentina (2013 version).
At first the USB plug was tight and steady, but it's been a while and now I just got my Lollipop update, but my USB is too loose, so everytime I plug it I must strugle to get it charging.
I've never opend it, I'm not quite sure what to do to get it as it once was again and keep this awesome phone alive..
I'll appreciate any suggestions
Maybe the microusb pin is the issue. Do you have the same problem with a new USB cable?
Sent from my Moto X
bushako said:
Maybe the microusb pin is the issue. Do you have the same problem with a new USB cable?
Sent from my Moto X
Click to expand...
Click to collapse
Well some cables seem to lock a bit more, but all cables are too lose, new cables like you get that 'click' felling, but its still loose, not as much as the original, but loose in the end :S

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