[Q] Moto G 2nd Gen Touchscreen Issues while charging. - G 2014 Q&A, Help & Troubleshooting

Hello everyone.
I had purchased moto g 2014 a couple a months back.Initially the device used to work flawlessly but from the past 2 weeks I have been experiencing issues with the touchscreen which dosent respond correctly while charging.It goes crazy when I hold the touch.Its been really difficult to work with the phone while charging.At around 80-90 percent is stabilizes a bit.Its dosent have any issue while off charger(ie once I unplug the wire it is still crazy but comes back to normal in a while),
I have tried to charging it with my moto charger which came along with my phone and have also tried charging with a Samsung,Sony and Nokia charger (all lower rated) but that too dosent fix the issue.I have even tried usb charging.Now those who would say the my apartments power outlets are noisy,well 4 different phones charge just fine without any issue.
I have even tried fixing this by upgrading to lollipop and then also a hard reset but both were useless.
So I really need to find a fix.Pls help.

Don't know what you are using for a charger as moto g doesn't come with a charger just a usb cable. You could always take the phone back to your supplier.

I have had bad USB cables cause this issue with other phones. Even chargers as well.
Try to use a good quality charger or if you're using a computer, a different port or computer.
I have an Anker cable with a Samsung USB wall charger I'm using and haven't had any issues, even takes a lot less time than the stock Moto G 2 charger (1200 ma vs 550ma).
Sent from my XT1064 using Tapatalk

Roldorf said:
Don't know what you are using for a charger as moto g doesn't come with a charger just a usb cable. You could always take the phone back to your supplier.
Click to expand...
Click to collapse
It did come with a charger(atleast the Indian version did).Its a standard white charger for all variants.Its does look a bit low quality and easily gets heated while charging so that might be the source for my problem.

brian10161 said:
I have had bad USB cables cause this issue with other phones. Even chargers as well.
Try to use a good quality charger or if you're using a computer, a different port or computer.
I have an Anker cable with a Samsung USB wall charger I'm using and haven't had any issues, even takes a lot less time than the stock Moto G 2 charger (1200 ma vs 550ma).
Sent from my XT1064 using Tapatalk
Click to expand...
Click to collapse
Same here,I have been using a Nokia charger for a couple of days now,and I have found that the screen is a lot better than while charging on my moto charger(Earlier I used to start charging with my moto charger and then switch to other charger just to check if the problem gets solved but now I tried charging it right from zero with Nokia charger).Even the phone charges faster than that on the higher rated moto charger.So i guess the problems with the charger and not my digitizer or the battery.But still I am facing the screen issue(though on a much less scale).

So, have you tried to calibrate your touchscreen when charging?

Android Bluessss said:
Hello everyone.
I had purchased moto g 2014 a couple a months back.Initially the device used to work flawlessly but from the past 2 weeks I have been experiencing issues with the touchscreen which dosent respond correctly while charging.It goes crazy when I hold the touch.Its been really difficult to work with the phone while charging.At around 80-90 percent is stabilizes a bit.Its dosent have any issue while off charger(ie once I unplug the wire it is still crazy but comes back to normal in a while),
I have tried to charging it with my moto charger which came along with my phone and have also tried charging with a Samsung,Sony and Nokia charger (all lower rated) but that too dosent fix the issue.I have even tried usb charging.Now those who would say the my apartments power outlets are noisy,well 4 different phones charge just fine without any issue.
Click to expand...
Click to collapse
I had this issue with a cheap charger from eBay. I've been using a high rated Asus fast charger since and I've had no problems
---
Sent from my Moto G using XDA mobile app
Devices:
Motorola Moto G 2014 - Titan Prime Unified v1.0 Beta
Asus Nexus 7 2013 - Screw'd Android

My brother has the same issue with the original charger/cable and his Moto G 2013. I didn't experience this, however, with my G 2014.

Android Bluessss said:
issues with the touchscreen which dosent respond correctly while charging.It goes crazy when I hold the touch.
Click to expand...
Click to collapse
That's a common problem with many touch-screen devices while loading.
The charger and/or cable is emitting a low electrical field which interferes with the digitizer and your body's electrical field. Not much you can do about. To find a proper shielded charger and cable is pure luck.

doppelhelix said:
That's a common problem with many touch-screen devices while loading.
The charger and/or cable is emitting a low electrical field which interferes with the digitizer and your body's electrical field. Not much you can do about. To find a proper shielded charger and cable is pure luck.
Click to expand...
Click to collapse
Well shouldn't that affect all the phones?My friend moto 2014 doesn't have any of these issue even on a normal charger .Should that imply that my phone has manufacturing defect?

Android Bluessss said:
Well shouldn't that affect all the phones?My friend moto 2014 doesn't have any of these issue even on a normal charger .Should that imply that my phone has manufacturing defect?
Click to expand...
Click to collapse
I don't think so. I have different devices from different Manufacturers ( 2 Motorolas, Asus, Samsung),all with different chargers. They all do misbehave while charging. Maybe it's a problem with the electrical system in the building. But I highly doubt a manufacturers error.

Related

Can Milestone charger be used for OB?

I'm about to use a Moto Milestone 1 charger for OB but I'm afraid that it may harm the phone. Both phones are listed with MicroUSB 2. Any tips?
thanks
Don't worry.. it will work Ok, but OB charger has 1000ma, if you use another charger that has let's say 500ma (like USB) it will take 3 hours to charge the phone instead of the regular 45 minutes!
I use a samsung cable directly from USB, the car USB port, a samsung 5530 charger, a LG optimus one charger, and they all worked, with various degrees of effectiveness!
The most useful one is the car's USB port that, even if it cannot keep up with the GPS (it charges slower than the battery drains), it can keep the phone running with 10% loss every hour with screen activated and GPS at the same time! The problem is that I hate radio and don't use CD's that much, and usually end up with the phone depleted before I reach the destination!
Thanks man! Ok I'll check that "ma" thing. BTW is it written on the battery or charger?
BoyBawang2 said:
Thanks man! Ok I'll check that "ma" thing. BTW is it written on the battery or charger?
Click to expand...
Click to collapse
Both places; battery specify working and standby V and mA, charger specify the V and mA provider
So you can use almost every different charger if the specs are the same, but be aware of this: don't use a charger with less mA since it can burn the charger
Ma - miliamps.
How many milliamps in 1 watt/volt? The answer is 1000.
I assume you are converting between milliampere and watt/volt.
I never had a burnt charger by the way, that would be very strange considering that the phone is accepting 500ma from the start (that is the USB output on any PC), and I even saw chargers with a power of 2W (SUPER FAST CHARGERS). The Motorola chargers are 850 ma usually, so it should work quite good!
Indeed, it's very strange to have a burnt charger and we don't need to go into an electrical discussion but that happens because of 2 possible things, very high-peak of voltage or prolonged use of under-voltage
mihaiolimpiu said:
The Motorola chargers are 850 ma usually, so it should work quite good!
Click to expand...
Click to collapse
Thanks. Printed on my Moto charger is 850mA so I'll rather use it for my OB next time.
BTW, currently I'm using a replacement charger for my OB with a name "super charger" printed "4.5v - 9.5v 800ma"
It's charging at normal duration in fact I'm using it for days. The only problem is that my OB touchscreen freaks out if I use it while that charger is connected. It's obvious when I run the multitouch testing app because touch points run all over the place. Touchscreen goes back to normal if I disconnect the charger. I tested that "super charger" to my milestone and the same abnormal thing happens to the screen. What causes it?
Probably it's something to do with high voltage... I'd avoid using it if something like that happens to my phone..
Usually the USB style chargers are pretty standard... the speed with which they work are strongly related to the power (Amperes) they provide, the voltage "should" be pretty standard!
mihaiolimpiu said:
Usually the USB style chargers are pretty standard... the speed with which they work are strongly related to the power (Amperes) they provide, the voltage "should" be pretty standard!
Click to expand...
Click to collapse
Like chargers with detachable MicroUSB cable?
BoyBawang2 said:
I'm about to use a Moto Milestone 1 charger for OB but I'm afraid that it may harm the phone. Both phones are listed with MicroUSB 2. Any tips?
thanks
Click to expand...
Click to collapse
Battery experts say to try and use a charger that's rated half the power of the battery.
So for a 1500 mAh battery, a charger of 850 mAh should be a better option than a 1000 mAh one.
Yes, the 1000 mAh charger would charge the battery faster than the 850 mAh one but it will decrease the lifetime of the battery faster.
Just for be able to post new thread. Sorry.
Hello, I don't want to start a new thread so I'll ask here.
The charger that came with my OB seems to be damaged. It was working properly until last last night. My phone detects the charger but it won't charge. Got powermax turned on and it automatically turned off when I connected the charger, so I know my charger does have issues.
Tried banging the charger last night, connected it to phone and started charging, woke up to see that it stopped charging 2 hours ago. It didn't even fully charge my phone. Now I'm charging it with my pc via the USB cable. I noticed that the touch screen goes wild when I use it while connected with the USB.
Now, I'm planning to buy a Galaxy S2 charger. Is it safe to use? S2 and OB has almost the same battery capacity so I'm considering it. Any other suggestions? OB ain't popular here in the Philippines so finding accessories is a real pain in the a**.
Fitted a Corby 2 charger and it seems like they use Mini-usb too. Haven't tried charging with it though.
My original charger also died... Now I use the one that came with my bluetooth headset
So I guess using the OB charger on other stuff is okay too. USB is always ~5v.
You need to test the charger with something else to be sure, though.
I had the same touchscreen freaking out problem with my old LG KS20, whenever I charged it. Like it was shorted or something. So it maybe a problem with the phone itself.
roltzy said:
My original charger also died... Now I use the one that came with my bluetooth headset
So I guess using the OB charger on other stuff is okay too. USB is always ~5v.
You need to test the charger with something else to be sure, though.
I had the same touchscreen freaking out problem with my old LG KS20, whenever I charged it. Like it was shorted or something. So it maybe a problem with the phone itself.
Click to expand...
Click to collapse
So, you agree that I use a Galaxy S2 charger? I think it would be fine since my friend with an S2 used my charger to charge his phone and it went well. I'll ask him to buy me one tomorrow. Tnx for reply
Ok kabayan, don't forget to share here the result after u try gs2 charger. I too am looking for safe alternative to my milestone charger.
Standard port - standard voltage
Don't even bother, if it has a micro USB it should be fallowing the same standard as USB for charging (5V)...
Of course test the charger for any adverse side effects like screen flickering or short battery life, and don't use it if something like that occurs, but because of the standardized voltage and the fact that usually phone chargers have between 500 - 1000 mA, 99% of chargers work...
I still haven't found any incompatible charger for my phone and I don't even buy a phone if it has a non standard Charging/Data Port... it's just stupid... so no Iphone for me!
BoyBawang2 said:
Ok kabayan, don't forget to share here the result after u try gs2 charger. I too am looking for safe alternative to my milestone charger.
Click to expand...
Click to collapse
mihaiolimpiu said:
Don't even bother, if it has a micro USB it should be fallowing the same standard as USB for charging (5V)...
Of course test the charger for any adverse side effects like screen flickering or short battery life, and don't use it if something like that occurs, but because of the standardized voltage and the fact that usually phone chargers have between 500 - 1000 mA, 99% of chargers work...
I still haven't found any incompatible charger for my phone and I don't even buy a phone if it has a non standard Charging/Data Port... it's just stupid... so no Iphone for me!
Click to expand...
Click to collapse
Hello guys! I'm here for an update. For the past week I've been using a Corby 2 charger. And guess what, it works just fine! only downside is it won't charge it up to 100% (usually gets to 99% upon unplugging). And it charges the phone a little slower than the original charger. I always let the phone overcharge overnight to have 100% battery.
Since somebody stole my laptop (and my charger too) I'm using a ZTE Blade charger without problems...
Huexxx said:
Since somebody stole my laptop (and my charger too) I'm using a ZTE Blade charger without problems...
Click to expand...
Click to collapse
FUC* stolen how ? this it`s baaaddd ....

[Q] Charging Bionic causes screen spasms?

So I've googled this and see there's a lot of ideas behind what causes it but I Can't find a solid answer.
It doesn't do it when i have it plugged into the outlet on my desk. It has the samsung charge base and a motorola cable. But on the bedside I had an HTC base with the samsung cable (it's long) and it spazzes out.
I also got some cheap charger only able that came with my phone (used phone off of ebay the seller gave me the charger).
So I guess this leaves me to believe that there's something special about the MOTO cable?
I'd say you're very fortunate to have a cable that doesn't cause the problem. Mine has done that with every cable is used. Another person I know hasn't had the problem at all.
I would suggest trying to get your hands on a motorola charger, I've never had much luck using non-moto chargers with my Bionic
Definitely try a different cable. My Bionic and my wife's D4 had that problem with one particular charger in our house so we tossed the charger.
Sent from my XT875 using Tapatalk 4 Beta
wall plug
I've only ever had trouble with spazzing when my power AC to DC converter has an output amperage over 1A.
Unfortunately for me, the one that came with my Bionic had an output of 1.3A, so I was wicked confused for a while.
I subscribed to this topic when I skimmed by it a while back, to keep up if anything interesting popped up.
But I wanted to shoot a quick post. I've been having this problem forever with this phone (3 different bionics as well) using my supplied moto usb/ac adapter with other cables.
I saw a post mentioning to just try the supplied adapter and usb cable with it. I couldn't verify if I actually ever had the problem with both together.
Alas, the problem is here too..
I've read somewhere it's an internal grounding issue. I can't vouch for that statement, except of course that it is an issue.
I'll be back if anything ever changes
sent from a Bionic

Charging Issues, special cable and charger needed

Just picked up this phone and I love it. On stock 4.1.2 I have charging issues where the phone will only charge with a very good charger capable of putting out >1A and a beefier cable.
Which rules out charging from computer and some shoddier chargers. This is a deal breaker for me.
I will go ahead with rooting and upgrading OS to custom, if someone can verify that this will be a non issue after completing that? Thanks.
Edit: further when streaming netflix and charging, the chargers can't keep up with about 30% screen brightness. Will also be resolved?
how many chargers don't output 1a or greater these days? im using a htc hd2 charger that's nearly 4 years old and a generic usb cable and have no issues charging the phone
Richy99 said:
how many chargers don't output 1a or greater these days? im using a htc hd2 charger that's nearly 4 years old and a generic usb cable and have no issues charging the phone
Click to expand...
Click to collapse
Well for the second point I'm even using a 2A charger and and its charged 3% in 2 hours, with netflix, which seems more like a software issue.
and have you rebooted the phone? I had issues like that on my old galaxy note, a reboot often fixed it due to other processes and apps running in the background
I also am struggling to find a decent cable to charge my phone with.
The supplied cable charges it very quickly, but is a little too short to comfortably use the phone while it's charging.
I have purchased a couple of longer cables that seem to be of decent quality (24 awg), but the time to charge the phone fully increases dramatically when using them.
This is all when using the supplied charger.
Sent from my C6603 using Tapatalk 4
Richy99 said:
and have you rebooted the phone? I had issues like that on my old galaxy note, a reboot often fixed it due to other processes and apps running in the background
Click to expand...
Click to collapse
Tried the reboot, still the same issue. I think I've realized the problem and it looks like software.
I have a kill-a-watt meter. With screen on, and netflix streaming, for some reason its only drawing 3.3W. @ 5V this is only .66A. Clearly too low to charge with. However when I turn the screen off, after a few seconds draw goes to 8.2W, ~1.6A. Now I'm not concerned with staying on the stock OS, however do people still have trouble with this on custom OS?
Sweird...I've never noticed any slow charging on my 6606. I've used a few old chargers from HTC , nexus and Samsung. My Motorola Bluetooth charger however doesn't charge very fast at all but I'd expect it not to.
Its not the best to use ur phone to much while charging tbh. It might kill u battery quickly and damage the phone itself.
Sent from my C6603 using Tapatalk 4

Moto x charging

Hello. I recently got a mycharge amp2000 as shown in the photo. I have problems with it charging my moto x. When I plug it in it charges for a second then turns red an stops charging. Now normally this would be a problem with the charger but I have tried it with two other devices including my nexus 4 and it worked perfectly on those. That is why I am concerned it is a problem with my moto x. Any ideas?
Sent from my XT1058 using xda app-developers app
I've never used one of those but I have 4 external batteries and they all charge my Moto X just fine.
Sent from my XT1058 using XDA Premium 4 mobile app
_MetalHead_ said:
I've never used one of those but I have 4 external batteries and they all charge my Moto X just fine.
Sent from my XT1058 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hmm...Strange. It could be just a problem with my portable charger that it is just not compatible with the Moto X's voltage or something weird like that...
KNiGHTx4 said:
Hello. I recently got a mycharge amp2000 as shown in the photo. I have problems with it charging my moto x. When I plug it in it charges for a second then turns red an stops charging. Now normally this would be a problem with the charger but I have tried it with two other devices including my nexus 4 and it worked perfectly on those. That is why I am concerned it is a problem with my moto x. Any ideas?
Sent from my XT1058 using xda app-developers app
Click to expand...
Click to collapse
hmm, strange it should work due to the fact my coworker has the same thing and it works on her Moto X
Try the OEM cable that came with the phone.
KNiGHTx4 said:
Hello. I recently got a mycharge amp2000 as shown in the photo. I have problems with it charging my moto x. When I plug it in it charges for a second then turns red an stops charging. Now normally this would be a problem with the charger but I have tried it with two other devices including my nexus 4 and it worked perfectly on those. That is why I am concerned it is a problem with my moto x. Any ideas?
Sent from my XT1058 using xda app-developers app
Click to expand...
Click to collapse
I have the same exact problem. My wife and I both have the Verizon Moto X and we each have two external changers. These chargers work fine with our friends' phones and with our Nexus 7s, but they don't work with either of our Moto Xs. I don't seem to see much about this issue around the internet, maybe we just have rare bugs?
Strange. I've tried charging my Moto X in my car the other day and for some reason it refused to charge at all. I think it was because I wasn't using the OEM cable. I don't know but I'm curious if the charging port is just touchy on cables or that certain voltages aren't accepted by this phone.
P.S. My sister charges her phone in my car with the exact same cable almost every morning so there is no problem with it as far as I'm concerned.
Sent from my XT1058 using xda app-developers app
icase81 said:
Try the OEM cable that came with the phone.
Click to expand...
Click to collapse
This.
One of my other usb cables won't charge the moto x but works fine with other phones, not sure why but it's a longer than normal cable so maybe that has something to do with it. In any case, my moto x charges just fine with the oem cable and a couple other cables I have laying around.
acruxksa said:
This.
One of my other usb cables won't charge the moto x but works fine with other phones, not sure why but it's a longer than normal cable so maybe that has something to do with it. In any case, my moto x charges just fine with the oem cable and a couple other cables I have laying around.
Click to expand...
Click to collapse
Thanks, I think you're right...just tried one of the externals with the OEM cable and now it's working. I wonder what the difference is, shouldn't a cable just be transferring the power from charger to device? I always thought a cable was a cable and it was the power supplies that differed. Either way, it's obnoxious to always have to carry around the long cord. On of the benefits of external chargers is compact portability.
Only complaint about the Moto X, otherwise this thing is great.
I've used my old HTC cables from the Thunderbolt, Motorola cables for the Xoom, LG cables from some LG phone, and Samsung cables from the S3 and Note 2. All of them work with the wall plug, computers, VZW car charger, and my Jackery charger.
What's the difference between the OEM and other cables? All I've used are OEM-labeled cables but have been looking at a 6ft cable (Monoprice, Amazon brand, Mediabridge or something braided/jacketed) off Amazon.
ive been using a motorola phone for a while now. Idk if it is moto specific or not, but some cables work and some don't. I know on my prior phone some cables would charge but not transfer data. Then some would say on my screen (not a compatible charger or not authorized charger or something). Those wouldn't charge most of the time, but sometimes if i turned the phone on then off or did certain weird things they would end up charging even though the not authorized prompt was still on the phone.
I think it probably has something to do with whether the cable can transfer data correctly for the moto phone. If it can't then it won't charge the phone. never had a problem with higher quality cables or cables that came from high quality phones. Only had problems with no brand name cables or older cables.
my two cents.
Alls I know is I've got a bunch of cables and wall plugs laying around and I just use whatever and it works. I've got cables and wall chargers from Samsung phones and tab, nexus tab, kobo, kindle, Motorola (old flip phone), iPhone (wall plug anyway), a Sony camera, Samsung camera, leapfrog tablet, a car diagnostic computer.....um ....that's all I can think of......and they all work and in any combination. LOL
Sent from my Moto X cellular telephone...

Qi Issues

Is anyone finding that their phone doesn't charge wirelessly? I tried a total of 4 devices, and 2 qi chargers last night and every device worked correctly for each charger except for the N6. I saw a MBKHD vid of how he couldn't get Qi working, but have seen other vids with people doing it no issue. Are there some defective devices out there or something?
Moostafa29 said:
Is anyone finding that their phone doesn't charge wirelessly? I tried a total of 4 devices, and 2 qi chargers last night and every device worked correctly for each charger except for the N6. I saw a MBKHD vid of how he couldn't get Qi working, but have seen other vids with people doing it no issue. Are there some defective devices out there or something?
Click to expand...
Click to collapse
My Nexus 5 charger works but the 6 has to be placed just so to get it to charge. The coil seems to be south of the phones equator.
Birdsfan said:
My Nexus 5 charger works but the 6 has to be placed just so to get it to charge. The coil seems to be south of the phones equator.
Click to expand...
Click to collapse
I tried that charger and another one. Held it to the back with my hand, and slowly started sliding it all over the back of the phone to attempt to find a sweet spot. It never worked for me. :crying:
I found the nexus 5 charger very difficult, and it will not charge with the Motorola turbo charging block powering it. You need to use a regular AC/DC adapter.
The Nexus 4 Orb charger works fairly well, you need to be a little careful with placement but surgical like precision is not necessary. I would not buy this charger for the n6, but since I have it I will use it at work.
I did buy a Nokia dt-910 last night. This charger is supposed to work well with the n6.
-Rob
robber said:
I found the nexus 5 charger very difficult, and it will not charge with the Motorola turbo charging block powering it. You need to use a regular AC/DC adapter.
The Nexus 4 Orb charger works fairly well, you need to be a little careful with placement but surgical like precision is not necessary. I would not buy this charger for the n6, but since I have it I will use it at work.
I did buy a Nokia dt-910 last night. This charger is supposed to work well with the n6.
-Rob
Click to expand...
Click to collapse
If I remember right, the Nexus Wireless Charger requires a 1.8A supply, and the Turbo charger is only 1.6A. That may be one issue. Another is that I'm pretty sure the Nexus charger determines the source type the same way Android phones do. In other words, it requires that the data pins be shorted together (otherwise, it assumes you're connected to a 500mA computer USB port). Use a standard "power only" cable (which doesn't have data wires at all), and it won't work. In either case... even when it does work, it's probably the worst charger for the N6. It was really designed to use those magnets for proper alignment, and without them, the N6, which has to be placed off-center, tends to fall off.
The Nokia DT-910 is probably one of the best chargers for the N6. Its only downfall is that it's a lower-amperage charger (I'm not at home to check, but I want to say 900mA-ish.) Still charges the N6 in a few hours though, so I've never really had an issue there.
robber said:
I found the nexus 5 charger very difficult, and it will not charge with the Motorola turbo charging block powering it. You need to use a regular AC/DC adapter.
The Nexus 4 Orb charger works fairly well, you need to be a little careful with placement but surgical like precision is not necessary. I would not buy this charger for the n6, but since I have it I will use it at work.
I did buy a Nokia dt-910 last night. This charger is supposed to work well with the n6.
-Rob
Click to expand...
Click to collapse
I tried different cords, power blocks, and I even have a wall outlet in my house that has USB ports directly into the power.
My old wireless orb and a Zens charger seem to work fine. Maybe a tad warm when I pick up from charger.
Nexus 4 orb seems to work, although it's hard to balance the phone.

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