I have an AT&T i357 which once a week forgets that it has a Google account set up, and requires to set up one again. I have no idea why does it happen, but it is really annoying. Please help.
I'm on rom BMI2
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Here's the thing. For x reason my phone was confiscated in school. It had the simplest pattern lock in the world, yet the managed to mess it up. Now the phone is locked down and needs gmail login to sign in. Luckily they did not ask me to do it today because there was no wi fi in range, and they are still in possession of the phone. They only way to get inside the phone is through the gmail. I want to avoid this by any means.
I want to remotely disassociate my gmail account from the android device. That way the only way to unlock it will be through samsung service (this I will tell the school) ..I will tell them it got disassociated because it had been locked down for so long (2 days and counting, battery still has some juice left)
So, is there any way to do this ?
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Bump. Would appreciate a reply. Otherwise I just make a different google account and tell them THAT is my google account which is on the phone. Would work in the same way as a "disassociated google account" or perhaps even better (no chance of getting in)
...Nobody ? :/
Hi,
I have recently put up a password lock on my HTC One to avoid my kids going on my phone due to the fact I had important phone calls coming.
I have forgotten the password for the device and I have tried over 40 times literally as the phone shows me a message with how many times I tried.
I have the gmail and password of the google account which is registered to this device but it does not give me an option to recover phone from my google account even though I have tried over 40 times. Is there a way where I could get into my phone as I do not want to lose my important settings and etc. on my phone.
I am not sure why it does not let me recover my phone using my Google Account as my other phones do.
Thanks!
Magician_rd said:
Hi,
I have recently put up a password lock on my HTC One to avoid my kids going on my phone due to the fact I had important phone calls coming.
I have forgotten the password for the device and I have tried over 40 times literally as the phone shows me a message with how many times I tried.
I have the gmail and password of the google account which is registered to this device but it does not give me an option to recover phone from my google account even though I have tried over 40 times. Is there a way where I could get into my phone as I do not want to lose my important settings and etc. on my phone.
I am not sure why it does not let me recover my phone using my Google Account as my other phones do.
Thanks!
Click to expand...
Click to collapse
Check out post #18 & #19, it may be a possible solution to your problem. Good luck!
Okay, starting from the beginning.
I bought a slightly used Nexus 6 in excellent shape. When it arrived, I was able to set it up once (with my account, a Google Apps for Business account using my own domain); I set it up temporarily wifi only, waiting to plug in the SIM. After setting it up, I got prompted to upgrade from 5.1.1 to Marshmallow, which I did.
I'm beginning to enjoy the phone, and I look at the Marshmallow version. MRA58K. So, I find that MR58R is out and I decide to upgrade, following the instructions to flash stock recovery. So far, so good. I begin the fastboot process, and it is writing all the files, when it reports it cannot flash the bootloader, it is locked. I missed this part of the step because I was distracted by other events going on in my house, and instead of rebooting the phone at this point to try and unlock the bootloader, I go into recovery mode and tell it to wipe the phone.
The phone wipes, and boots back up as if normal. That is, until I get to the spot where I need to sign in with my Google account. I try signing in with mine, and I can't - I'm told I need the owner account. Great. So I contact the seller, who is a decent enough guy, who trusts me enough to give me temporary access to his account, in the event that's the problem. I can't get in with his account either. Note for my account, I have not reset the password in a long time, and from what the phone seller told me, he has not with is either ( I'm aware of the 72 hour delay if you do).
The phone shows up as a device in my Google Apps for Business account, but I cannot contact it in any way from there. I've tried "fastboot oem unlock" from the SDK tools, but it fails. I can't get past the prompt asking me to log in. Any one who can offer some help here, I'd really appreciate it; if I can get in just once, I know I can fix anything else. I just don't know how.
Additional note - I did manage to remove the phone from the previous user's Android Device Manager, as I have the account credentials. This, however, has not resolved my issue.
I don't get it --I was able to register the phone with my account the first time I set it up. I'm not sure why it doesn't let me sign in with that account now. I had the phone operational for twelve hours before flashing, so I'd think the link between my Google account and it would be just fine.
I just spoke with Google Store support:
Apparently (according to them), regardless of whether you reset your Google account password or not, factory-resetting the phone means the 72-hour wait period until you can get back in begins unless you have removed your Google account from the phone (and/or with Android Device Manager) prior to the factory reset. This was contrary to my understanding of this only happening if you changed the password shortly before resetting the phone.
I guess I'll find out in about two and a half days; I'll update this thread then.
A few weeks ago after Google I/O I decided to give the N Beta preview a try. I enrolled my phone and everything worked fine. However over the last week or so I've been getting a lot of app crashes and slowness that has been frustrating so I decided to roll back to Marshmallow and un-enrolled my Nexus 6 from the program. Immediately my phone started downloading the latest Marshmallow software update and after reading the warning that all data would be deleted from the phone I installed the update.
Once installed the phone activated the cellular service and the Welcome Screen appeared. I then connected the phone to wifi and was prompted to enter my Google account (email address) and password which it seems to accept but then I get a message that pops up that states "Please sign in using one of the owner's accounts for this device". and it bounces me back to the screen asking for my email address again.
I have 2 google accounts that I've used on this phone and neither seem to work. I have clicked on the "Need help finding your account?" link and answered the questions and I get a window pop up that states " Verify your number Google will send a one-time text message to confirm that (xxx)xxx-xxxx is yours." with the options to verify or try another way to sign in. Verify does nothing, since I can't get in the phone to check the text message they are trying to send and "try another way to sign in" sends me to g.co/recover which has a bunch of options for recovering a lost account but not how to fix this issue I'm having with the phone not recognizing my correct Google account.
So I am really sure where to go to get help to get back into my phone.? Any help or direction would be greatly appreciated. Thanks.
First things first - You may be tempted to try to change your google password - I'd suggest not doing that - if you do that, you'll not be able to sign in to your phone using that ID for 72 hours.
Now, do you have 2 factor authentication set up? Do you have backup codes printed? (if not, can you use your computer to get to your google account, and get a backup code? Use that).
If you only have the SMS option, move the SIM card to a different phone and get the one time code, and then, move the SIM back to your Nexus 6 and sign in with that.
Edit: weird that you are running into this issue - this would happen only if the Gmail ID you are signing in with now is different than the one you used when you signed in to the N preview, or earlier
jj14 said:
First things first - You may be tempted to try to change your google password - I'd suggest not doing that - if you do that, you'll not be able to sign in to your phone using that ID for 72 hours.
Now, do you have 2 factor authentication set up? Do you have backup codes printed? (if not, can you use your computer to get to your google account, and get a backup code? Use that).
If you only have the SMS option, move the SIM card to a different phone and get the one time code, and then, move the SIM back to your Nexus 6 and sign in with that.
Edit: weird that you are running into this issue - this would happen only if the Gmail ID you are signing in with now is different than the one you used when you signed in to the N preview, or earlier
Click to expand...
Click to collapse
I'm using the same google account to try to sign in to the phone now as I used with the N preview, so I really don't understand why it's such an issue.
Unfortunately I think I screwed myself up. Initially I thought that my password was wrong (I wasn't paying attention) and I did change it, so based on what you say I will have to wait until Sunday morning to do anything.
I do have 2 factor set up and can get into my Google account on my computers and my Nexus 7 but I don't think it's is helpful at this point since I did change the password. Additionally I don't have a 2nd phone to move my SIM card to.
Hi,
i got marsmallow update 6.0 over the air to my unrooted phone a few days ago. There something was not right with the system after that. Home button not working any more and so on. So i made a factory reset.
Now i want to start my phone for the first time again and do all startup thing. I can enter the formerly used gmail account, but the phone is not accepting it. There i get a message, this was not the right account used before.
But i only used one account on the phone, i bought it new and only one account was used since this time.
I wanted to remove the phone from my gmail account, but this was not working.
Can someone help me? How can i get access back to my phone? I think, the marshmallow update over the air was not made correctly and so it doesn´t know my account (perhaps???).