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Hi.
Ive had this problem for a month or so now and ive tried reinstalling the play store, clearing caches, clearing the framework data, clearing store data and still I am unable to purchase on my phone.
This wouldnt be a problem normally since I still can buy apps and send them to the phone on a computer from play.google.com
However some games that have ingame content requires that you buy it on the phone.
When I try to purchase any app on the phone I get "Error. An error occured. Please try again".
Well I tried again aprox 17 trillion times and the same error always shows up.
Ive googled about the problem but havent found a solution.
Thanks in advance for any help.
Which rom do you use? In app payment works since 2.3. If i remember correctly, but i guess its not your problem.
Sent from my Optimus 2X using XDA
xtrustkillx said:
Which rom do you use? In app payment works since 2.3. If i remember correctly, but i guess its not your problem.
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
My problem is that I can't purchase anything. Somewhere I read that Wiping would "solve" it. Thats not really practical is it now. Anyway I wiped a month ago due to some kernel setting i messed up and the Bug/Error appeared instantly or as soon as I tried to purchase my first app. Could be that it would have worked for a while after fresh install but dunno.
And wiping the phone to buy something off the market kinda beats the purpose. If Id have to wipe every single time I want to purchase something
To specify even further
It is not app-specific.
My CreditCard is fine and is working.
Rom is NovaHD RC22-41
Hmm maybe should try clean application data on Google Play, i have some problems with Google Play and data clean helps.
zulk666 said:
Hmm maybe should try clean application data on Google Play, i have some problems with Google Play and data clean helps.
Click to expand...
Click to collapse
As I mentioned in my post I have tried this "fix" without any help.
nuggeo said:
Hi.
Ive had this problem for a month or so now and ive tried reinstalling the play store, clearing caches, clearing the framework data, clearing store data and still I am unable to purchase on my phone.
This wouldnt be a problem normally since I still can buy apps and send them to the phone on a computer from play.google.com
However some games that have ingame content requires that you buy it on the phone.
When I try to purchase any app on the phone I get "Error. An error occured. Please try again".
Well I tried again aprox 17 trillion times and the same error always shows up.
Ive googled about the problem but havent found a solution.
Thanks in advance for any help.
Click to expand...
Click to collapse
uninstall the current play store update it would roll back to the old market . then try purchasing from market it will definately work . if not then update again to the latest play store and then you could purchase . do click thanks .
Had this problem on my tab...just revert to old 2.3.6 market and buy something...it worked to me
Inviato dal mio LG-P990 con Tapatalk 2
Also have this problem....can't buy.
I also have this problem.
I am using NovaHD RC22-41 now, but I have had this problem ever since I started using this ROM (at around RC10).
Same story as nuggeo. Full wipe several times, and cleared Play Store cache didn't help me.
Short update on the problem.
Ive cleared data/cache on Play Store and Google services Framework multiple times.
Uninstalled Play Store, Reflashed Gapps, removed my account, readded my account. Praid to the Google Gods and hold both fingers and toes crossed and still no.
Currently im getting an error code ( thats a first )
Error processing purchase [DF-BPA-13].
Quick googling showed some people with the same issue but not with a solution that worked for me or a lot of other people.
Any tips appreciated
See if it works on CM7
Sent from my Optimus 2X using Tapatalk 2
Mungulz said:
See if it works on CM7
Sent from my Optimus 2X using Tapatalk 2
Click to expand...
Click to collapse
Really wouldnt want to go back to CM7 but it did work on CM7 before I went for CM9 so it would probably work. But that isn't really a solution is it.
Update
As of now I am not able to even "purchase" free apps.
Guess its time for a wipe and hope for best.
nuggeo said:
Update
As of now I am not able to even "purchase" free apps.
Guess its time for a wipe and hope for best.
Click to expand...
Click to collapse
Did the full wipe fix it?
I finally made it work for me.
I reinstalled my NovaHD rom, WITHOUT gapps. The I installed gapps manually.
Now I can buy from Google Play Store again!
same thing happened to me lots of times, fix i found was simply reinstalling the rom or kernel sometimes (happens with both) even without touching gapps...
Edit: To mod: If possible, please move this thread to a non device specific subforum, as people with different devices are experiencing the same problem.
So today I decided to factory reset my HTC One, and install back some applications I had previously.
However, after the factory reset I am unable to either install or update any application, with the Google Play Store returning: ""{app}" could not be downloaded due to an error. (403)".
I've been looking around a bit and have seen quite some others with this issue, however no solutions have worked for me. What I've tried:
Logged into Hangouts and confirmed mobile number.
Removed Google account in settings --> Go to Apps>All> and force stop Google Play Store, Google Service Framework and Download Manager, then clear cache and data for each --> Added back Google account --> Restarted device (without launching Google Play Store).
Using a new gmail account.
Clearing Proxy: I've looked in my Wi-Fi and APN Settings, both of which have no proxy set to begin wit.
Using 3G instead of Wi-Fi.
Another factory reset (repeated other steps afterwards).
Installing apps onto my device from my PC (it won't attempt to install them on the phone).
Please note my phone is not rooted and I'm not planning on rooting my phone any time soon.
Thanks in advance,
Errors4l.
Errors4l said:
So today I decided to factory reset my HTC One, and install back some applications I had previously.
However, after the factory reset I am unable to either install or update any application, with the Google Play Store returning: ""{app}" could not be downloaded due to an error. (403)".
I've been looking around a bit and have seen quite some others with this issue, however no solutions have worked for me. What I've tried:
Logged into Hangouts and confirmed mobile number.
Removed Google account in settings --> Go to Apps>All> and force stop Google Play Store, Google Service Framework and Download Manager, then clear cache and data for each --> Added back Google account --> Restarted device (without launching Google Play Store).
Using a new gmail account.
Clearing Proxy: I've looked in my Wi-Fi and APN Settings, both of which have no proxy set to begin wit.
Using 3G instead of Wi-Fi.
Another factory reset (repeated other steps afterwards).
Installing apps onto my device from my PC (it won't attempt to install them on the phone).
Please note my phone is not rooted and I'm not planning on rooting my phone any time soon.
Thanks in advance,
Errors4l.
Click to expand...
Click to collapse
Interesting, this is happening to me also after a factory reset of my HTC One. Tried all of the above, my phone too is not rooted however the bootloader is unlocked.
https://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=65826
mynameisthehulk said:
Interesting, this is happening to me also after a factory reset of my HTC One. Tried all of the above, my phone too is not rooted however the bootloader is unlocked.
Click to expand...
Click to collapse
Yeah I've encountered quite some threads of people having this problem with the HTC One, however their solutions have not worked for me. Hoping someone can bring an answer to this thread
Yea it just seems unusual that it has happened to us pretty much at the same time under the same circumstances, maybe there is some issue with the store rather than our devices, I hope so!
Having exactly the same problem, tried everything. Even got a new handset because of the original issue which caused me to perform the factory reset. Maybe a problem with Google Play?
Hey guys!
I did a factory reset on my LG Swift L9 today
and also can't download any app from Google Play
due to 403. It may not be related to HTC One only.
Ruth 89 said:
Having exactly the same problem, tried everything. Even got a new handset because of the original issue which caused me to perform the factory reset. Maybe a problem with Google Play?
Click to expand...
Click to collapse
vajr00s said:
Hey guys!
I did a factory reset on my LG Swift L9 today
and also can't download any app from Google Play
due to 403. It may not be related to HTC One only.
Click to expand...
Click to collapse
Have you clicked on the linky to report the issue?
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=65826
I've got a new Nexus 5 delivered to me hours ago, first time using it and i can confirm the same sadly, hopefully it will be resolved soon !
What would be the quickest way to alert a mod so that the thread can be moved to a non device specific forum?
Hi all,
Picked up a Nexus 7 today - it was initially loaded with an old build of Android (Blue connectivity bars not white etc) and everything seemed to be working fine. Notification popped up for me to install the latest version, so I stopped what I was doing, got it installed and I'm now stuck with the same 403 errors as everyone else.
Looks to me like a Play Store issue but damn infuriating seeing as I can't even put any basic apps on my shiny new Nexus.
Noticed on another forum earlier that someone was having the same issue, and a guy responded saying he'd returned his Galaxy Tab to the store it came from today (Curry's, I think?) and after the staff there contacted Samsung - they were told that it was an issue with the Play Store. No obvious citations of course, but seems pretty legit what with everything else going on.
And now we wait...
mynameisthehulk said:
What would be the quickest way to alert a mod so that the thread can be moved to a non device specific forum?
Click to expand...
Click to collapse
I changed the title and inserted a request in the first post, hope it'll get noticed faster this way by a moderator
(Not so) sorry for double post.
I just tried again, without making any changes to my phone, and I just downloaded 3 different apps (2 I had previously, 1 new one).
Need a confirmation if the problem is solved for other people (with different devices) before I request a close.
Yeah, it works for me too now!
Errors4l said:
(Not so) sorry for double post.
I just tried again, without making any changes to my phone, and I just downloaded 3 different apps (2 I had previously, 1 new one).
Need a confirmation if the problem is solved for other people (with different devices) before I request a close.
Click to expand...
Click to collapse
Nope, still 403'ing over here. But I'll keep checking in case it's gradually being fixed.
Still getting errors here too.
403 =/
I'm glad it's not just me.
I tried resetting/clearing everything thinking it was my phone cos I just recently rooted and flashed this brand spanking new HTC One (it was a replacement for my broken HTC One that had a working store :crying, until I went ahead and Googled this annoying error.
Seems like it's a problem on the Google end! =/
Get same error, tried RUU reset and ViperOne ROM.
Still 403 error! Very annoying
Spent 2 hours or so messing installing cyanogen on my new nexus and thought I'd ****ed up. Then googled it. I can believe it, talk about bad timing. lol
Looks like we are not alone...
https://twitter.com/search?q=error 403&src=typd&f=realtime
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
It's working ok for me so might be a firmware issue on the phone
lisnalee said:
It's working ok for me so might be a firmware issue on the phone
Click to expand...
Click to collapse
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
neolionhart said:
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
Click to expand...
Click to collapse
Exact same setup for me so that's not much help for you unfortunately!
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
I have the exact same problem. Switched from an iPhone to Huawei P20 Pro. Apple Music was fine for a week and since yesterday it keeps crashing. Installed old version APKs, tried cleaning everything, even resetting the phone to factory settings although there were no firmware updates. Literally tried everything and no luck.
And that's just one of the issues I am having. Some SMS messages won't show up in the default messaging app, notifications won't show on lockscreen. Some strange OS hiccups happening all the time. The whole office here tried to enable the notification content on the lockscreen - we know where the option is - but it just doesn't work. The SMS isssue is beyond Huawei support and carrier support. And hey, we are phone reviewers, we know stuff FFS...
Anyway, joining the wagon with Apple Music crashing and hoping for some resolution.
Me too, signed up to a free 3 months a few days ago. Working well yesterday, since this morning I can't open the app.
I've uninstalled/reinstalled, cleared cache/data and nothing. EE handset too. Although didn't use the 6 months free offer from EE. I'll use that when my 3 month one expires.
Sent from my CLT-L09 using Tapatalk
Out of interest, if your having the apple music crash, do you also have the issue with Google maps? I have both! Starting to wonder if the problems are linked and I need to go for a replacement handset.
Sent from my CLT-L09 using Tapatalk
I don't have other apps crashing, just Apple Music. Used Google Maps this morning.
Also I used AM on lots of Android devices, this is the first one where it completely stopped working.
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
lisnalee said:
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
Click to expand...
Click to collapse
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
eomero said:
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
Click to expand...
Click to collapse
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
lisnalee said:
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
Click to expand...
Click to collapse
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
eomero said:
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
Click to expand...
Click to collapse
Try going to settings, battery, app launch and set am to manual. Clear the cache etc and see if it helps. That's what mine is set to
It's a problem with Google play services. If you uninstall, then update again it will work again.
You're right, thank you. Just cleared data from Google play services and it's working again!
Sent from my CLT-L09 using Tapatalk
Kerchant said:
It's a problem with Google play services. If you uninstall, then update again it will work again.
Click to expand...
Click to collapse
Thanks!!! Fixed it.
Happened again yesterday. Google play services issue again but wiping data means I have to set up Google pay from scratch every time. Quite annoying.
Sent from my CLT-L09 using Tapatalk
I've started having this problem now as well, so somethings not right.
Had the same issue. Deleted Google Play Services data and cache and it worked again.
hkoornhof said:
Had the same issue. Deleted Google Play Services data and cache and it worked again.
Click to expand...
Click to collapse
Yea, that fixed it for me yesterday. It's only temporary though - started crashing again today.
I've noticed a problem-bug in my P20 Pro It comes out in only one application so far, I fix it and it only returns if I turn off and on my mobile or reboot it.
I do not know if it's Oreo or P20, but when i open it, it says "Google Services are updating". To do so, I do remove Google Play Services and then update it to the latest version.
Any ideas?
Got the same issue and I think there are more people out there with that issue. I've read about people not being able to see the map in several apps. I have this same issue in telegram for example and it says play services are updating..
Here is a workaround for it.
https://forum.xda-developers.com/huawei-p20-pro/how-to/maps-app-t3788290
It's a pretty serious bug. I use uber a lot, at least I did before I got the P20 Pro.
If it's not fixed in the update I may have to consider selling it. That's if an update ever materialises of course!
Here some people with the same problem -> https://productforums.google.com/forum/#!topic/play/xfLz_9emKs0
would be good if can disable the app from auto-updating so left with a working version
Hey guys,
I posted a thread about this a while back and someone the other day replied with the reason why, at least it confirmed why mine wasn't working.
I opted in for the beta play services, which some of you might have too. The beta is not yet functional with the P20 Pro and we can't expect it to be functional because it's a beta version and stable releases exist.
I suggest leaving the beta and reinstalling the app, that's fixed the issue for me even after multiple reboots.
QuantumNetworks said:
Hey guys,
I posted a thread about this a while back and someone the other day replied with the reason why, at least it confirmed why mine wasn't working.
I opted in for the beta play services, which some of you might have too. The beta is not yet functional with the P20 Pro and we can't expect it to be functional because it's a beta version and stable releases exist.
I suggest leaving the beta and reinstalling the app, that's fixed the issue for me even after multiple reboots.
Click to expand...
Click to collapse
I don't appear to be in the beta program. Which version of Play Services are you running now?
I noticed many reviews of Play Services on the store complains about all kinds of other apps being broken now, no idea if they are all Huawei users or if it's a more general issue with the current version.
MikeMTS said:
I don't appear to be in the beta program. Which version of Play Services are you running now?
I noticed many reviews of Play Services on the store complains about all kinds of other apps being broken now, no idea if they are all Huawei users or if it's a more general issue with the current version.
Click to expand...
Click to collapse
I'm now running version 12.6.73
QuantumNetworks said:
I'm now running version 12.6.73
Click to expand...
Click to collapse
Same version as I mine. I haven't noticed it updating so it's presumably the one that caused me issues until I cleared the data. I haven't tried a reboot since - sounds from some of the other reports that it might trigger the problems again. If so I can try a reinstall of Play Services.
I had the same issue. All I did was clear the cache from settings -- Apps -- Google Play Services -- Clear cache. Worked fine so far, no more issues.
Kostas 741 said:
I've noticed a problem-bug in my P20 Pro It comes out in only one application so far, I fix it and it only returns if I turn off and on my mobile or reboot it.
I do not know if it's Oreo or P20, but when i open it, it says "Google Services are updating". To do so, I do remove Google Play Services and then update it to the latest version.
Any ideas?
Click to expand...
Click to collapse
seems to be a pretty big issue. deleting the app data helps for a few hours, but it comes back. i have an honor 8 and started getting really drastic battery drain and weird wifi issues, along with the google services are updating message. apparently google is working on it. it's 79405933 on issue tracker.
This is getting really infuriating.
Clearing data does sort it, but only temporarily. Also, I have a Wear watch, and clearing data wipes the connection, and it's a PITA to reconnect it without resetting the watch.
Issue is fixed. Please update to New google play services v. 12.6.85.
This is still not working for me , Maps works and is smooth and fine for in car nav etc
But Ingress does not .
I have gone from 12.6.85 to 12.6.88 beta , but that has not fixed the issue.
Ingress lags massively , you cannot really play it
"GPS Test" app show a excellent GPS signal and locked on , yet ingress will take about 30sec -2mins to show up as connected
Then as you move it will be stuck on the last location , tried lots of in game options , nothing seems to help a min later or so it will jump and stick at another location.
Anyone else running Ingress ok ?
Note when I got the phone ingress worked fine, I had to update and reset data to remove that play services updating error in other apps, like TheSchoolApp
I've added PayPal and my Creditcard, both are not working but worked fine on my Pixel 2 XL.
It says: "phone moved too fast" but even if I lay it down on the terminal and not even touched it, the error appears.
Someone can relate? Any advice?
Nope, mine is super sensitive
I have a similar experience. Transferred my three cards from Pixel 4 XL and all of them refuse to authorise a payment on the Pixel 5, despite setting up with no issue. Three issuers (Amex/Nationwide/John Lewis Partnership) and I've tried at least 6 vendors. Just get the "That didn't work" message. Something odd is going on.
darkinformer said:
I have a similar experience. Transferred my three cards from Pixel 4 XL and all of them refuse to authorise a payment on the Pixel 5, despite setting up with no issue. Three issuers (Amex/Nationwide/John Lewis Partnership) and I've tried at least 6 vendors. Just get the "That didn't work" message. Something odd is going on.
Click to expand...
Click to collapse
Update: Have undertaken a full factory reset today and rebuilt the phone without copying across anything from my previous device via cable. Can confirm Google Pay is now functioning correctly.
mine is not working but I dont want to factory reset the device
Same - worked fine on my 2XL, none of my cards (from 2 different banks) working on the 5, just comes up with the "that didn't work - try another card" error, so obviously NFC is fine. Have removed the cards and re-added but no luck so far. Next up is to roll back on Play Services (currently on beta) and see if that works. Don't particularly fancy a reset!
I also had the descibed issues when trying to pay in a store today. Had to resort to my VISA card instead. Got a "transaction failed" error, and the terminal prompted me to insert the card instead. Funny.. hopefully this is just a software issue that can be fixed.
At first I thought it was caused by my root, but I do pass SafetyNet just fine (on basic attestation).
MattSkeet said:
mine is not working but I dont want to factory reset the device
Click to expand...
Click to collapse
Maxr1998 said:
I also had the descibed issues when trying to pay in a store today. Had to resort to my VISA card instead. Got a "transaction failed" error, and the terminal prompted me to insert the card instead. Funny.. hopefully this is just a software issue that can be fixed.
At first I thought it was caused by my root, but I do pass SafetyNet just fine (on basic attestation).
Click to expand...
Click to collapse
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Did you unsubscribed from beta or just installed?
alastor2004 said:
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Click to expand...
Click to collapse
Yeah, doing the clear cache and data is probably the first thing I'd try. That has fixed several issues for me over the years on several different apps.
Hi all, hi @alastor2004,
Would you mind to share which "stable" version of Google Pay Services you are on NOW after downgrade?
alastor2004 said:
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Click to expand...
Click to collapse
My setup of the device was from scratch so I don't think it's a matter of restauration of some backup but I was in the Play Services beta program. I opted out but didn't get any notification about application downgrading back to stable release. My current version of Play Services is v. 20.39.15 (150400-335085612).
Thanks.
L.
GP not working on the P5 is a known issue. Sometimes factory reset works and sometimes not. An update will be coming soon according to Google.
bobby janow said:
An update will be coming soon according to Google.
Click to expand...
Click to collapse
Do you have a source for this information?
ademmer said:
Do you have a source for this information?
Click to expand...
Click to collapse
Here's one: https://www.androidpolice.com/2020/...ecting-phones-from-google-oneplus-and-others/
And another: https://9to5google.com/2020/10/26/some-pixel-5-owners-cant-make-nfc-payments-with-google-pay/
bobby janow said:
Here's one: https://www.androidpolice.com/2020/...ecting-phones-from-google-oneplus-and-others/
And another: https://9to5google.com/2020/10/26/some-pixel-5-owners-cant-make-nfc-payments-with-google-pay/
Click to expand...
Click to collapse
Sure, but I didn't mean a source for the issue (which I am facing myself) but a source that Google is working on a near fix.
ademmer said:
Sure, but I didn't mean a source for the issue (which I am facing myself) but a source that Google is working on a near fix.
Click to expand...
Click to collapse
Bottom of the 9-5 link
Lots of stuff on Reddit too.
bobby janow said:
Bottom of the 9-5 link
Lots of stuff on Reddit too.
Click to expand...
Click to collapse
I do not quite get it. I asked for a proof that Google is already working on the issue. The 9-5 link you provided sais on bottom: "We have reached out to Google for a comment on the issues that some are facing, and will update should we receive an official response."
Means: No official response from Google yet and no confirmation that anyone is already working on a fix. Or am I mistaken?
ademmer said:
I do not quite get it. I asked for a proof that Google is already working on the issue. The 9-5 link you provided sais on bottom: "We have reached out to Google for a comment on the issues that some are facing, and will update should we receive an official response."
Means: No official response from Google yet and no confirmation that anyone is already working on a fix. Or am I mistaken?
Click to expand...
Click to collapse
I was just trying to help you get started. Figure it out yourself.
I had the issue but i removed my card and re-added. its been ok so far
bobby janow said:
I was just trying to help you get started. Figure it out yourself.
Click to expand...
Click to collapse
Wholly jabber Jaws Batman, The peep was only asking for the correct info.
Sent from my Pixel 3a XL using Tapatalk