Edit: To mod: If possible, please move this thread to a non device specific subforum, as people with different devices are experiencing the same problem.
So today I decided to factory reset my HTC One, and install back some applications I had previously.
However, after the factory reset I am unable to either install or update any application, with the Google Play Store returning: ""{app}" could not be downloaded due to an error. (403)".
I've been looking around a bit and have seen quite some others with this issue, however no solutions have worked for me. What I've tried:
Logged into Hangouts and confirmed mobile number.
Removed Google account in settings --> Go to Apps>All> and force stop Google Play Store, Google Service Framework and Download Manager, then clear cache and data for each --> Added back Google account --> Restarted device (without launching Google Play Store).
Using a new gmail account.
Clearing Proxy: I've looked in my Wi-Fi and APN Settings, both of which have no proxy set to begin wit.
Using 3G instead of Wi-Fi.
Another factory reset (repeated other steps afterwards).
Installing apps onto my device from my PC (it won't attempt to install them on the phone).
Please note my phone is not rooted and I'm not planning on rooting my phone any time soon.
Thanks in advance,
Errors4l.
Errors4l said:
So today I decided to factory reset my HTC One, and install back some applications I had previously.
However, after the factory reset I am unable to either install or update any application, with the Google Play Store returning: ""{app}" could not be downloaded due to an error. (403)".
I've been looking around a bit and have seen quite some others with this issue, however no solutions have worked for me. What I've tried:
Logged into Hangouts and confirmed mobile number.
Removed Google account in settings --> Go to Apps>All> and force stop Google Play Store, Google Service Framework and Download Manager, then clear cache and data for each --> Added back Google account --> Restarted device (without launching Google Play Store).
Using a new gmail account.
Clearing Proxy: I've looked in my Wi-Fi and APN Settings, both of which have no proxy set to begin wit.
Using 3G instead of Wi-Fi.
Another factory reset (repeated other steps afterwards).
Installing apps onto my device from my PC (it won't attempt to install them on the phone).
Please note my phone is not rooted and I'm not planning on rooting my phone any time soon.
Thanks in advance,
Errors4l.
Click to expand...
Click to collapse
Interesting, this is happening to me also after a factory reset of my HTC One. Tried all of the above, my phone too is not rooted however the bootloader is unlocked.
https://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=65826
mynameisthehulk said:
Interesting, this is happening to me also after a factory reset of my HTC One. Tried all of the above, my phone too is not rooted however the bootloader is unlocked.
Click to expand...
Click to collapse
Yeah I've encountered quite some threads of people having this problem with the HTC One, however their solutions have not worked for me. Hoping someone can bring an answer to this thread
Yea it just seems unusual that it has happened to us pretty much at the same time under the same circumstances, maybe there is some issue with the store rather than our devices, I hope so!
Having exactly the same problem, tried everything. Even got a new handset because of the original issue which caused me to perform the factory reset. Maybe a problem with Google Play?
Hey guys!
I did a factory reset on my LG Swift L9 today
and also can't download any app from Google Play
due to 403. It may not be related to HTC One only.
Ruth 89 said:
Having exactly the same problem, tried everything. Even got a new handset because of the original issue which caused me to perform the factory reset. Maybe a problem with Google Play?
Click to expand...
Click to collapse
vajr00s said:
Hey guys!
I did a factory reset on my LG Swift L9 today
and also can't download any app from Google Play
due to 403. It may not be related to HTC One only.
Click to expand...
Click to collapse
Have you clicked on the linky to report the issue?
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=65826
I've got a new Nexus 5 delivered to me hours ago, first time using it and i can confirm the same sadly, hopefully it will be resolved soon !
What would be the quickest way to alert a mod so that the thread can be moved to a non device specific forum?
Hi all,
Picked up a Nexus 7 today - it was initially loaded with an old build of Android (Blue connectivity bars not white etc) and everything seemed to be working fine. Notification popped up for me to install the latest version, so I stopped what I was doing, got it installed and I'm now stuck with the same 403 errors as everyone else.
Looks to me like a Play Store issue but damn infuriating seeing as I can't even put any basic apps on my shiny new Nexus.
Noticed on another forum earlier that someone was having the same issue, and a guy responded saying he'd returned his Galaxy Tab to the store it came from today (Curry's, I think?) and after the staff there contacted Samsung - they were told that it was an issue with the Play Store. No obvious citations of course, but seems pretty legit what with everything else going on.
And now we wait...
mynameisthehulk said:
What would be the quickest way to alert a mod so that the thread can be moved to a non device specific forum?
Click to expand...
Click to collapse
I changed the title and inserted a request in the first post, hope it'll get noticed faster this way by a moderator
(Not so) sorry for double post.
I just tried again, without making any changes to my phone, and I just downloaded 3 different apps (2 I had previously, 1 new one).
Need a confirmation if the problem is solved for other people (with different devices) before I request a close.
Yeah, it works for me too now!
Errors4l said:
(Not so) sorry for double post.
I just tried again, without making any changes to my phone, and I just downloaded 3 different apps (2 I had previously, 1 new one).
Need a confirmation if the problem is solved for other people (with different devices) before I request a close.
Click to expand...
Click to collapse
Nope, still 403'ing over here. But I'll keep checking in case it's gradually being fixed.
Still getting errors here too.
403 =/
I'm glad it's not just me.
I tried resetting/clearing everything thinking it was my phone cos I just recently rooted and flashed this brand spanking new HTC One (it was a replacement for my broken HTC One that had a working store :crying, until I went ahead and Googled this annoying error.
Seems like it's a problem on the Google end! =/
Get same error, tried RUU reset and ViperOne ROM.
Still 403 error! Very annoying
Spent 2 hours or so messing installing cyanogen on my new nexus and thought I'd ****ed up. Then googled it. I can believe it, talk about bad timing. lol
Looks like we are not alone...
https://twitter.com/search?q=error 403&src=typd&f=realtime
Related
So this could possibly gonna go in the general Q&A but i'll throw it in here and if it needs to be moved it can. So i got my moto x today from the cybermonday sale and everything went well got the sim card activated from verizon. Booted phone up signed in to google account and my signal got full bars but dropped in and out 2x in the first 2 minutes i had it on for whatever reason. During those two minutes it was trying to install all my apps as well as sync everything else and since the connection dropped i got like 100 notifications saying X app failed to update / install and it also started auto downloading 4.4(Kit Kat) and when that finished i just went ahead and installed it. So of course when it finished installing 4.4 it didnt go back to trying to reinstall all my previous apps. Is there a way to force the play store to try this again or should i just do a factory reset and start over and make sure all the apps get installed before updating to 4.4?
Thanks in advance for any help
cmdub said:
So this could possibly gonna go in the general Q&A but i'll throw it in here and if it needs to be moved it can. So i got my moto x today from the cybermonday sale and everything went well got the sim card activated from verizon. Booted phone up signed in to google account and my signal got full bars but dropped in and out 2x in the first 2 minutes i had it on for whatever reason. During those two minutes it was trying to install all my apps as well as sync everything else and since the connection dropped i got like 100 notifications saying X app failed to update / install and it also started auto downloading 4.4(Kit Kat) and when that finished i just went ahead and installed it. So of course when it finished installing 4.4 it didnt go back to trying to reinstall all my previous apps. Is there a way to force the play store to try this again or should i just do a factory reset and start over and make sure all the apps get installed before updating to 4.4?
Thanks in advance for any help
Click to expand...
Click to collapse
I think removing and re-adding your google account should retrigger that step.
cmdub said:
So this could possibly gonna go in the general Q&A but i'll throw it in here and if it needs to be moved it can. So i got my moto x today from the cybermonday sale and everything went well got the sim card activated from verizon. Booted phone up signed in to google account and my signal got full bars but dropped in and out 2x in the first 2 minutes i had it on for whatever reason. During those two minutes it was trying to install all my apps as well as sync everything else and since the connection dropped i got like 100 notifications saying X app failed to update / install and it also started auto downloading 4.4(Kit Kat) and when that finished i just went ahead and installed it. So of course when it finished installing 4.4 it didnt go back to trying to reinstall all my previous apps. Is there a way to force the play store to try this again or should i just do a factory reset and start over and make sure all the apps get installed before updating to 4.4?
Thanks in advance for any help
Click to expand...
Click to collapse
Or do a factory reset and start over from scratch???
well good thought but i already did the factory reset and it didn't trigger it again(who knows, if anyone does i'd love to know why) but when i re-logged in after FDR it didn't even sync my wifi passwords/wallpaper when i originally signed in for the first time. so who knows. im sure theres a reason behind it not doing these things but w/e
So i had posted before that I was having issues with my Google services. I was unable to get into Play Store, Gmail, Hangouts, anything that goes through a Google server. I tried wiping everything, force stopping, clearing cache, all the basic fixes. It worked again after I would flash a new ROM for a while. Nobody could figure it out. Samsung was stumped, AT&T was stumped, and a few guys on here were stumped. AT&T sent me a new phone and things were working great. Rooted, ROMd, everything. Went about using my phone as normal. Then, a couple days ago, the same thing started to happen.
A thought popped into my head today. On all ROMs I tried to use I always installed Freedom for free in-app purchases. I also installed it on this phone, but only on the custom ROM. I have been using the stock ROM perfectly. I went into Freedom and stopped it properly by pulling up the settings menu and hitting Stop. Then I uninstalled it. Straight away I went to Play Store and I had access again. Same for Gmail.
So my assumption is that Freedom caused the issue. It took a while because I havn't used Freedom in a month or so and the issue just started happening. However, once I removed it properly everything worked fine. When I wiped my old phone I never removed Freedom so i'm not sure if that messed something up that a basic factory reset couldn't fix. The other reason this is an assumption is because I was not able to test this on my old phone. But I figured I would let you guys know. If you have issues with Google services and have Freedom installed, try uninstalling it. But first, MAKE SURE YOU STOP IT FROM THE IN APP SETTINGS!
Been having this issue for a couple weeks now, the playstore works fine with the factory version of 5.1.x but when it automatically updates to 5.3.6 I get the error DF-DFERH-01. I've googled around and found many people having the problem over the years with various fixes. However there seems to have been a flare up recently, especially for people with HTC One M7/M8.
The following link has several fixes, but none of them stick for me and a few others.
Edit: I can't link yet, search google for DF-DFERH-01 - the wikitechsolutions website is the one I'm specifically referencing, however all websites I've visited have the same fixes that don't work.
First you have to go to Settings > Applications > Manage applications
Once here you go to the "All" tab.
Seek the Google Play Store app and press "Clear Data" button.
Then look for "Google Services Framework" or "Google Service Framework" application and do the same.
Then restart the phone, wait a minute and ready.
Click to expand...
Click to collapse
I even did a factory restore, once the Play Store updated it gave me the DF-DFERH-01 error again.
Anyone else having this issue?
I've been having the same problem no matter what rom I'm on.
THADDIUS25 said:
I've been having the same problem no matter what rom I'm on.
Click to expand...
Click to collapse
Misery loves company I guess, hopefully a solution will come forward for those of us that can't do anything to fix it.
Same Problem
I have been having the exact same problem, and tried those temporary solutions. It is very frustrating.
In fact I did a factory default reset, and it didn't work.
same problem here. play store only works briefly after I force stop and uninstall updates. but as soon as it auto-updates itself, I get the error again.
I was having same problem until 2 days ago. Im running nusenseven v3 and 2 days ago I flashed santods sprint patch so I could update my prl and profile and it seems to have fixed the playstore error for me too. Unless its just a coincidence, but it might be worth a try for anyone else that is as frustrated with playstore as I was.
sent from your moms house
mcarswell said:
same problem here. play store only works briefly after I force stop and uninstall updates. but as soon as it auto-updates itself, I get the error again.
Click to expand...
Click to collapse
janke438 said:
I was having same problem until 2 days ago. Im running nusenseven v3 and 2 days ago I flashed santods sprint patch so I could update my prl and profile and it seems to have fixed the playstore error for me too. Unless its just a coincidence, but it might be worth a try for anyone else that is as frustrated with playstore as I was.
sent from your moms house
Click to expand...
Click to collapse
xcountry02 said:
I have been having the exact same problem, and tried those temporary solutions. It is very frustrating.
In fact I did a factory default reset, and it didn't work.
Click to expand...
Click to collapse
THADDIUS25 said:
I've been having the same problem no matter what rom I'm on.
Click to expand...
Click to collapse
My version downgraded (by itself) to 5.3.6 which is a March 11th build (according to apk mirror website) and it works again, has been for about 15 hours.
How bout you guys?
toddf2p said:
My version downgraded (by itself) to 5.3.6 which is a March 11th build (according to apk mirror website) and it works again, has been for about 15 hours.
How bout you guys?
Click to expand...
Click to collapse
yep, 5.3.6 is working for me also.
After updating AW 2.0 to my watch, I am having trouble trying to set up google account on my watch. I have factory resetted the watch a several times, and I have cleared the cache of Android wear and Google service app.
Put the button on the watch. Go to the parameter, then go to personnalisation and enter your google account. Voil
I have the same issue. Did you manage to get a resolution?
or anyone have any ideas.
Running on Android wear 2.0 and Lenovo P2 on 7.0
Can anyone offer any advice on things to check or steps to try.
Basically when i try and add an account on either the initial set up or later, it never finds my Google Account. Just get the loading circle spinning and spinning.
I am pretty sure the problem is actually either the Android Wear app or the Lenovo ROM, as i can connect it fine with my LG G4.
Also have posts on the Lenovo forum and Android wear forum.
Mark
I am having the same problem. If you check google product forums, there are more people with various watches and phones having the same problem. I think its something on google's side. I wonder if downgrading to an older version of the wear phone app will work.
ahalol said:
After updating AW 2.0 to my watch, I am having trouble trying to set up google account on my watch. I have factory resetted the watch a several times, and I have cleared the cache of Android wear and Google service app.
Click to expand...
Click to collapse
hashish16 said:
I am having the same problem. If you check google product forums, there are more people with various watches and phones having the same problem. I think its something on google's side. I wonder if downgrading to an older version of the wear phone app will work.
Click to expand...
Click to collapse
I was having this issue until today. I uninstalled the Android Wear app, Wiped Google Play services cache and data, downloaded and installed a Wear APK from february off of apkmirror, installed it, wiped cache and data for the app, reset my watch, and it worked! Rather than sitting at the loading animation forever, I was instantly brought to the copy accounts screen.
I tried going back to an old version, but I didn't go back to Feb. Thanks.
hashish16 said:
I tried going back to an old version, but I didn't go back to Feb. Thanks.
Click to expand...
Click to collapse
I went back to the feb version, followed all the steps, still no dice. Anyone else still stuck?
Try copy the account to your watch using your cell data not wifi
ahalol said:
Try copy the account to your watch using your cell data not wifi
Click to expand...
Click to collapse
Thanks but no dice. Does this on both wifi and cell data.
solution is create a second google accout on the phone, disconnect and reset the watch, when you re-pair it to the phone both the old and new google accounts should show up, add the account you want and once the set up is complete go to accounts on the phone and delete the account you don't want.......worked for me on Sony z5 and moto 360
I just got the same problem, but found the solutions now. here's what the solutions i found from someone in the internet and it did work on mine. First, Remove your secondary or more google accounts in your mobile phone (make sure there's one left only), you can add it again later. And then you can try again to add account/ copy account from your watch.
The point is, the watch somehow can only copy account if there's only one google account on mobile phone.
Hope this help.
devilsadvocatenu said:
Thanks but no dice. Does this on both wifi and cell data.
Click to expand...
Click to collapse
I tried everything and realized it was either downgrade to 1.5 or suck it up. I said forget this and bought a Samsung Gear S3.
Anyway, Google (and I say Google because this has happened across numerous brands on AW2) messed up on this one. I would have stuck with AW but for this, but their response has been totally unacceptable.
hashish16 said:
I tried going back to an old version, but I didn't go back to Feb. Thanks.
Click to expand...
Click to collapse
This has worked for me twice now. Such a simple fix. Geez, Google... Wtf? Thank you!
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
It's working ok for me so might be a firmware issue on the phone
lisnalee said:
It's working ok for me so might be a firmware issue on the phone
Click to expand...
Click to collapse
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
neolionhart said:
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
Click to expand...
Click to collapse
Exact same setup for me so that's not much help for you unfortunately!
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
I have the exact same problem. Switched from an iPhone to Huawei P20 Pro. Apple Music was fine for a week and since yesterday it keeps crashing. Installed old version APKs, tried cleaning everything, even resetting the phone to factory settings although there were no firmware updates. Literally tried everything and no luck.
And that's just one of the issues I am having. Some SMS messages won't show up in the default messaging app, notifications won't show on lockscreen. Some strange OS hiccups happening all the time. The whole office here tried to enable the notification content on the lockscreen - we know where the option is - but it just doesn't work. The SMS isssue is beyond Huawei support and carrier support. And hey, we are phone reviewers, we know stuff FFS...
Anyway, joining the wagon with Apple Music crashing and hoping for some resolution.
Me too, signed up to a free 3 months a few days ago. Working well yesterday, since this morning I can't open the app.
I've uninstalled/reinstalled, cleared cache/data and nothing. EE handset too. Although didn't use the 6 months free offer from EE. I'll use that when my 3 month one expires.
Sent from my CLT-L09 using Tapatalk
Out of interest, if your having the apple music crash, do you also have the issue with Google maps? I have both! Starting to wonder if the problems are linked and I need to go for a replacement handset.
Sent from my CLT-L09 using Tapatalk
I don't have other apps crashing, just Apple Music. Used Google Maps this morning.
Also I used AM on lots of Android devices, this is the first one where it completely stopped working.
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
lisnalee said:
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
Click to expand...
Click to collapse
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
eomero said:
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
Click to expand...
Click to collapse
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
lisnalee said:
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
Click to expand...
Click to collapse
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
eomero said:
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
Click to expand...
Click to collapse
Try going to settings, battery, app launch and set am to manual. Clear the cache etc and see if it helps. That's what mine is set to
It's a problem with Google play services. If you uninstall, then update again it will work again.
You're right, thank you. Just cleared data from Google play services and it's working again!
Sent from my CLT-L09 using Tapatalk
Kerchant said:
It's a problem with Google play services. If you uninstall, then update again it will work again.
Click to expand...
Click to collapse
Thanks!!! Fixed it.
Happened again yesterday. Google play services issue again but wiping data means I have to set up Google pay from scratch every time. Quite annoying.
Sent from my CLT-L09 using Tapatalk
I've started having this problem now as well, so somethings not right.
Had the same issue. Deleted Google Play Services data and cache and it worked again.
hkoornhof said:
Had the same issue. Deleted Google Play Services data and cache and it worked again.
Click to expand...
Click to collapse
Yea, that fixed it for me yesterday. It's only temporary though - started crashing again today.