Related
Well 08/09/07 is out of the window.
Was told by a customer service rep yesterday (who i have been dealing with for a few years now and is very reliable) that they have had to push it back to late October.
This is due to customers buying the Kaiser from Expansys etc, putting a T-mobile sim in and finding certain processes failing, ie Web n Walk, GPS etc.
So it needs further testing before they release it officially and can support it with no bugs.
Schooleydoo said:
Well 08/09/07 is out of the window.
Was told by a customer service rep yesterday (who i have been dealing with for a few years now and is very reliable) that they have had to push it back to late October.
This is due to customers buying the Kaiser from Expansys etc, putting a T-mobile sim in and finding certain processes failing, ie Web n Walk, GPS etc.
So it needs further testing before they release it officially and can support it with no bugs.
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Click to collapse
what kind of problems with web-n-walk? mine is due anytime now, just waiting on city link to deliver it. im going to stick my t-mobile contract sim in it and use it on t-mobile. i hope its not too bad a problem
Schooleydoo said:
Was told by a customer service rep yesterday (who i have been dealing with for a few years now and is very reliable) that they have had to push it back to late October.
This is due to customers buying the Kaiser from Expansys etc, putting a T-mobile sim in and finding certain processes failing, ie Web n Walk, GPS etc.
Click to expand...
Click to collapse
Bullsh*t. First off, Kaiser has been released like 2-3 days ago, so how many of such customers are here already with that kind of problems, that T-Mobile could actually carry out 'further investigation'??? Second, I have T-Mobile's SIM card with web'n'walk, and so far no problems noticed! 3G/HSDPA, videocalls, GPS - all works out of the box, without troubles at all.
Personally, I think it's just crap talking. Anyway, even HTC's official press release last week (AFAIR) said that T-Mobile's release is due October...
eva_d said:
Bullsh*t. First off, Kaiser has been released like 2-3 days ago, so how many of such customers are here already with that kind of problems, that T-Mobile could actually carry out 'further investigation'??? Second, I have T-Mobile's SIM card with web'n'walk, and so far no problems noticed! 3G/HSDPA, videocalls, GPS - all works out of the box, without troubles at all.
Personally, I think it's just crap talking. Anyway, even HTC's official press release last week (AFAIR) said that T-Mobile's release is due October...
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phew i was getting worried. so is tomtom working fine on it?
dolbe said:
phew i was getting worried. so is tomtom working fine on it?
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Click to collapse
Works fine, however I was disappointed with free map of London I've downloaded. It covers central London + zones 2, 3, maybe 4 - roughly. It surely doesn't cover Heathrow area, where I live. :/
is the tomtom you get with it a time trial? if so ill stick the version ive got on my vario with my uk and western european maps on it
dolbe said:
is the tomtom you get with it a time trial? if so ill stick the version ive got on my vario with my uk and western european maps on it
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Click to collapse
It's not time limited, both TT and free map. You need to pay extra only when you want to download more maps.
ok well ive got a "fix" for tomtom so ill stick with the version ive got now. well its arrived and charging. just had a quick play with it before i let it charge...it was hard putting it down heh.
Gah you had me worried there
I should receive mine soon, i'll let you know if i have any issues! (on T-mobile as well).
Fingers crossed!
dolbe said:
ok well ive got a "fix" for tomtom so ill stick with the version ive got now. well its arrived and charging. just had a quick play with it before i let it charge...it was hard putting it down heh.
Click to expand...
Click to collapse
Play with it whilst it's charging!
eva_d said:
Bullsh*t. First off, Kaiser has been released like 2-3 days ago, so how many of such customers are here already with that kind of problems, that T-Mobile could actually carry out 'further investigation'??? Second, I have T-Mobile's SIM card with web'n'walk, and so far no problems noticed! 3G/HSDPA, videocalls, GPS - all works out of the box, without troubles at all.
Personally, I think it's just crap talking. Anyway, even HTC's official press release last week (AFAIR) said that T-Mobile's release is due October...
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Cheers for that. What would i possibly gain from making that up?
Wont bother next time, but lets wait and see eh.
As for specific issues, she couldn't or wouldn't tell me, but when i asked if it was a data or gps problem she said it involves those processes.
I don't think eva_d was calling bullsh*t on you and your post, but on the T-mobile rep and thier reasons for delaying.
chaps said:
I don't think eva_d was calling bullsh*t on you and your post, but on the T-mobile rep and thier reasons for delaying.
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Yes, exactly. Sorry Schooleydoo if you took it wrong.
I was going to wait for Tmobiles branded version, however:
a) T-mobile have made it look like a dogs arse.
b) When i spotted it in stock on device wire, my credit card couldn't resist!
unfortunately / fortunately, i have a safety system for such moments of weekness.
It's called "Wife"
(We would have no money what so ever if this system was not in place.)
pjam said:
unfortunately / fortunately, i have a safety system for such moments of weekness.
It's called "Wife"
(We would have no money what so ever if this system was not in place.)
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Hehehe.. Snap!
pjam said:
unfortunately / fortunately, i have a safety system for such moments of weekness.
It's called "Wife"
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I have exactly the same safety system in place, and actually I never believed I'm going to get Kaiser on the very first stock release (in fact, I also was hoping to get Vario III), but well.. let's say my safety system got loose a bit in this case.
T-mobile October release date?
A T-mobile (UK) business customer rep called me today to say that my business contracts are coming up for renewal. When I said I was holding off renewing to wait for the new Vario he said that although he didn't have specific dates it might not be till late October :-( ! And because he didn't have specific details he couldn't even confirm whether there might be a hanset charge (or how much it might be). He did offer to reduce my monthly line rentals by 66% though for an upgrade with no handset so I'm thinking I'll take that and use the £ saved over the contract term to buy an unlocked Kaiser straightaway
eva_d said:
Yes, exactly. Sorry Schooleydoo if you took it wrong.
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Ahh i see.
[insert embarrased smiley here]
I hope it is crap to be honest, but have heard from her again since and have been told i can buy one from phones4u etc now, they will reimburse me but not give any support. However if the phone goes wrong, they will replace it for a T-mobile version next month.
Tempting
Schooleydoo said:
I hope it is crap to be honest, but have heard from her again since and have been told i can buy one from phones4u etc now, they will reimburse me but not give any support. However if the phone goes wrong, they will replace it for a T-mobile version next month.
Tempting
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Click to collapse
Could you please clarify this? T-mob said you can buy and unbranded Kaiser (though i assume not from phones4u as they dont sell it i think), then they will give you the money for it, and if it goes wrong they will swap it for a branded kaiser???
I had my touch replaced through tech support I activated it through Sprints website it activated so I waited till the next day to use the internet because it was late and I was home so I didn't need the net so I went to use the net to get some info it wouldn't provision for data so I called tech support and was transferred to advance tech support and during the 2 hour call they couldn't get data to work so i took the phone to the store they couldn't get it to work either so they ordered a new replacement for a replacement phone I got the new phone and took it home waited til the next day again same issue so I called again the same thing so I keep the phone I was originally having the a issue with and sent both replacement back to Sprint sad thing is the net works on my phone but the phone turns off during calls
(UPDATE)
I just got off the phone with sprint after sending a email to dan and they are given me a Touch Pro 2 for my touch tomorrow at my local sprint store so I will be leaving the vogue community as off tomorrow barring they doen't try to pull any slick moves when I go to the store tomorrow
haha i had that same issue with one a while ago, but i just got another through warranty exchange again
I had 2 touches in a 4 day span I guess its karma because I've went through at least 13 touches since it came out in 07 for free I never used insurance
did you provision data in windows mobile or were you trying to do it from android?
I am smiling to myself in painful acknowledgment ... My touch digitizer bit the dust the day before our 2 week family trip to San Diego Sea World and I left the service center, because they said it they tested the replacement (my a$$) phone. It actually made calls but would never connect to the internet. Very aggravating, And we were using Google maps and Bing a lot on the trip so I am glad My wife had her Touch Pro 2.....
nickel911 said:
And we were using Google maps and Bing a lot on the trip so I am glad My wife had her Touch Pro 2.....
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don't worry, her TP2 will start failing soon enough too..
thoughtlesskyle said:
did you provision data in windows mobile or were you trying to do it from android?
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It wouldn't provision out the box it wouldn't save my data profile
nickel911 said:
I am smiling to myself in painful acknowledgment ... My touch digitizer bit the dust the day before our 2 week family trip to San Diego Sea World and I left the service center, because they said it they tested the replacement (my a$$) phone. It actually made calls but would never connect to the internet. Very aggravating, And we were using Google maps and Bing a lot on the trip so I am glad My wife had her Touch Pro 2.....
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Click to collapse
Thats exactly what was happening to both touches I had I could make calls and text but couldn't use the net.
sak211l said:
sad thing is the net works on my phone but it will turn off during calls
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the touch is CDMA, CDMA phones can't do data + phone call at the same time, GSM phones can.
mrono said:
the touch is CDMA, CDMA phones can't do data + phone call at the same time, GSM phones can.
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I was saying that if I call some one the phone turns off I know that cdma doesn't do data and calls at the same time my issue for getting the replacement was because my phone would power off during phone calls
sak211l said:
I was saying that if I call some one the phone turns off I know that cdma doesn't do data and calls at the same time my issue for getting the replacement was because my phone would power off during phone calls
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ooo ok
Yes I think sprint is sending out bad ones, i've had to replace mine 4 times in the last year, one they sent out had a bad SD card slot. They couldn't 'reproduce the problem' in the store so I told them to shove it and replace it anyways. all the others had bad USB ports.
mrono said:
ooo ok
Yes I think sprint is sending out bad ones, i've had to replace mine 4 times in the last year, one they sent out had a bad SD card slot. They couldn't 'reproduce the problem' in the store so I told them to shove it and replace it anyways. all the others had bad USB ports.
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Yeah I gave up I will just wait until the FPS issue gets fixed on the EVO and get one and deal with my broke touch I should of took the diamond when they offered it to me but I love the vogue oh well
gefahr said:
don't worry, her TP2 will start failing soon enough too..
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Funny you should mention that... The hinge that holds the slider is pulling away from the phone and now AUDIO is cutting out and I have to reboot like 3 times to restore the audio... Its only 8 mos old!
How bout they called me to make sure I sent the phone back today but when I told them that the replacements were worse than the broken phone the wanted to transfer me to customer care whats so messed up is that the in store fix for everything is a hard reset and making sure the water damage sticker is still white
I am suppose to be getting a new Touch Pro2 from sprint tomorrow and will keep my upgrade so I can get the EVo once they fix the issues with it
Be glad they didn't send you one with a stolen ESN. What a pain that was to go through...
Damn thats ****ed up but they are given me a touch pro 2 today because I was given 2 bad replacent
Was your Touch under warranty?
when mine had problems i just went to sprint and had them replace it for free.
So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network
dogcmp6 said:
So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network
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Click to collapse
Had a friends M8 start acting up the last couple days. I hard reset it twice today. Kept jumping in and out of roam. Wouldn't take a profile update. Sat next to my M8 mine was stable. Told him to take it to Sprint, of course he also gets the run around at Sprint. Lady at the Sprint store tells him it's acting up because he doesn't have a sim and he needs to put the sim back in. (I'm guessing she ejected the SD slot and nothing was there). They wouldn't do anything for him. It started working again when he got back, texted me tonight saying signal going in & out again. Told him to try another Sprint store or bring it back. They usually won't swap anything unless they can replicate the issue. I told him to try another store. This is why I refuse to go to the Sprint store unless I absolutely have to. Not only has the network been piss poor for almost a year, the store employees don't deserve minimum wage. If I would have been the one that went today, I may have erupted at the store when the lady tries to tell me my phone is missing a sim card which I know LTE won't work at all if a sim is missing. Not to mention I have no reason to take the sim out. My guess he has a bad radio and phone needs to be swapped. Sounds like you have a similar problem. Since I had my m8 to sit next to it side by side, it's pretty easy to troubleshoot. As much as it sucks going to the store, try another store or go back again hold your ground. I would hard reset everything just to make sure as they will prob make you do that anyway. Oh & not only did they tell him his sim card was missing, they said they don't have any to give him. The sprint store is absolutely worthless.
yeah, mine was working fine across town, but it stopped when i got home, so i suspect it may be the tower 2 blocks away
First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?
om4 said:
First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?
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I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it
dogcmp6 said:
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it
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That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.
skizzled said:
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.
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Click to collapse
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone
dogcmp6 said:
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone
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Click to collapse
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.
skizzled said:
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.
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Click to collapse
It would pop up in your status bar with a giant warning triangle (like you get for roaming) and would say "error could not connect to wireless data network"
I get that warning quite often.
Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<
ms79723 said:
Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<[/QUOTE
keep track of the number of days its been down, and call sprint so you can get an ac**** credit for the days its not working right, I have already vowed to annoy the holy living crap out of the cs department until they fix it, Im unemployed so I sit around the house filling out job apps all day so its something else to do lol.
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Click to collapse
Just curious everyone what color and where did y'all purchase your M8's
Sent from my 831C using XDA Premium 4 mobile app
Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.
mswlogo said:
Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.
Click to expand...
Click to collapse
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,
dogcmp6 said:
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,
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Click to collapse
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.
mswlogo said:
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.
Click to expand...
Click to collapse
Its possible, some one else said sprint scrwed up the provisioning on the m8 and the s5, and so some phones are having issues until they can get it sorted out
Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app
mobilecj said:
Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app
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Click to collapse
not that I have heard of, I am going to take the airave if they let me have it for free, since it seems my phone works fine when i go out of the house, which is rarely
Okay so I kept going to different Sprint stores and one guy said something that sounds believable (because I heard about it online)
He said that it's really the Sprint Spark that's messing up. There's an issue with the hand off. Since there's only one band in use at a time and Sprint's LTE can't handle voice...whenever you want to deal with voice you must go from LTE to CDMA. But he said there's an issue with our phone that's not allowing that to happen correctly. I was googling the **** and I found other people talking about this too. They were saying that the fix is really on Sprint to update their **** so that there's Sprint Spark everywhere.
If what these people are saying is true, then I'm sure I'm ****ed. And I think they're right to some degree. There's an issue with the hand off. In my house I have a weak LTE Spark connection. If I go into airplane mode and then come out of it, I can connect to Spark. But then it drops and everything stops working. If I go downtown I have a strong Spark connection and it seems like everything with my phone is fine. If I just drive from my place to downtown, I experience the drop. It's ridiculous.
So I can see how that's all true. But I'm really hoping it's not because if it is then I can't use this phone for a while. I kinda feel like I wasted money on it...this single band at a time **** is dumb. Yeah it may be easy on the battery life...but it's not helping with phone usage. Sprint wasn't ready for this :/
Here's link to what I was reading:
https://community.sprint.com/baw/thread/154841?start=45&tstart=0
A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
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That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Im having the same issues but only when connected to my airrave.
No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway
munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
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Click to collapse
Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.
I'm heading over to the store again today to have them actually look at it.
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
Click to expand...
Click to collapse
Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...
Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
Sent from my 831C using XDA Premium 4 mobile app
It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.
Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.
Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.
Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?
I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.
I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8
I just as got my second one In less then a week and it keeps showing data connection error or some like that
If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.
New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.
Amsick you can get into big trouble for that lol
Sent from my 831C using XDA Premium 4 mobile app
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
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Click to collapse
I did until I did a prl update...all was fine afterwards
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
vincey2kr1 said:
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
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Same here. Coming from Wi-Fi I lose my LTE. Glad to here I'm not the only one.
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Frustrated33 said:
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Click to expand...
Click to collapse
So maybe it's a software issue. I'm hoping an update will fix it.
alfamega190 said:
So maybe it's a software issue. I'm hoping an update will fix it.
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Click to collapse
When connected to LTE it doesn't load fast like with ur note 8. But I'm not having the 3g issue. Still a problem though
After calling Sprint again today to look into this issue...they were baffled and could not figure it out so a ticket was created for Tech support to call me back in 5 - 7 business days.
I got off the phone and did some more trouble shooting on my own again. I starred at the phone for awhile and got a wild thought abt my lil plastic case I had on the phone...and sure enough thts wht it was. Just a plastic case with separate top an bottom peices tht was plastic to look like metal...and i do believe that thm 2 lil pieces on my case was interfering with the signal. I have the exact same case on my iPhone 7 Plus jus a different color and there is no interference at all. I took the case off and hav had the best signal...full bars and LTE ever since...All this time it was the case that was purchased from Sprints website. So I will be taking the case back because my phone is now completely naked lol and I need a new one. Problem solved!
............
not anymore
alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
alfamega190 said:
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
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Well..... back again. Same issues. Pages load at a snail pace. LTE cute in n out. Downloads seem to be unaffected though. I did a speed test and got this result...
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
Code Blooded said:
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
Click to expand...
Click to collapse
Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
alfamega190 said:
Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
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Click to collapse
Tried to post of pic of download speeds but can't do it. I'm getting 108 mb down and 3mb up. Not sure wut the issue is with LTE but that is .ore than enough to do simple tasks like web browsing
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
BlueFox721 said:
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
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Click to collapse
Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
alfamega190 said:
Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
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Click to collapse
I am on Sprint and mine was improved
BlueFox721 said:
I am on Sprint and mine was improved
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Click to collapse
Ok. I will see how my day goes with it enabled. Thx
alfamega190 said:
Ok. I will see how my day goes with it enabled. Thx
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Click to collapse
Still the same but I have noticed something wierd.. So my LTE issues always come when I'm surfing the web in chrome or the Samsung browser, pages slow to load sometimes not loading at all. Blue bar jus moves like a snail. And if I go to another like youtube to watch a video it loads up jus fine. Odd...