Unable to receive texts until I toggle airplane mode on and off - Nexus 6 Q&A, Help & Troubleshooting

I'm on stock 5.1 with root and franco kernel.
This is the 3rd time that I'm aware that I can't receive texts. I can't tell that I'm not receiving it until someone messages me on hangouts saying they texted me. When that happens I toggle airplane mode on and off and then a flood of texts will come in. During that time I can send out texts just fine but I can't receive them.
Has anyone experienced this before?

biggiestuff said:
I'm on stock 5.1 with root and franco kernel.
This is the 3rd time that I'm aware that I can't receive texts. I can't tell that I'm not receiving it until someone messages me on hangouts saying they texted me. When that happens I toggle airplane mode on and off and then a flood of texts will come in. During that time I can send out texts just fine but I can't receive them.
Has anyone experienced this before?
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What carrier are you using?

Evolution_Freak said:
What carrier are you using?
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T-Mobile

biggiestuff said:
T-Mobile
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Not sure if there's a dialer code for you, (on Sprint there is) that would reset your data configuration. Perhaps contact T-Mobile support and see if they can reprovision your data?

Evolution_Freak said:
Not sure if there's a dialer code for you, (on Sprint there is) that would reset your data configuration. Perhaps contact T-Mobile support and see if they can reprovision your data?
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Click to collapse
I'll check with them as last resort. I'll try to switch from messing to hangouts for SMS.

Related

Missed Calls

Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
Iwannagiv said:
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
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Click to collapse
yes very sure, just had a msg saying a mate tried calling 4 minutes before the text arrived. called him back and asked if he tried calling. he said yes.
tauran said:
Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Click to expand...
Click to collapse
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Magik_Breezy said:
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Click to expand...
Click to collapse
I've wiped the phone but just found the problem still exists, any help with this will be appreciated. It's very annoying that people cant get through to me.
I read somewhere that the problem might be something to do with the 4g network. the network needs to switch from 4g to 3g to receive voice calls and if it doesn't switch quick enough, it results in a rejected/unconnected call but gives me a text to say someone couldn't get through.
is that possible?
I also have the same problem. While I was holding my device which had three bars of signal ,I was calling my number from a friend and kept getting the msg that it was not available, ..after 2 mins I received about 5 "missed call" messages. I think it's problem of EE though.
Sent from my GT-I9305 using xda app-developers app

MMS issues Nexus 6 on Verizon

So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
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Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
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Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
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Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
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Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"

Can't receive text messages from one person?!?!

Hello I can send and receive texts with everyone flawlessly, but with one person I cannot receive. I am using the T-Mobile apn fast.T-Mobile whatever with the correct mms with default,supl,mms for the type. Has anyone experienced similar issues? Suggestions? I've tried toggline WiFi calling and enhanced lte to no avail. I've also deleted all other useless apn's. Thanks!
furrycurry said:
Hello I can send and receive texts with everyone flawlessly, but with one person I cannot receive. I am using the T-Mobile apn fast.T-Mobile whatever with the correct mms with default,supl,mms for the type. Has anyone experienced similar issues? Suggestions? I've tried toggline WiFi calling and enhanced lte to no avail. I've also deleted all other useless apn's. Thanks!
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Click to collapse
That one person isn't using I-phone message are they.
prdog1 said:
That one person isn't using I-phone message are they.
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Click to collapse
Thanks for the reply, but no they are not. They are on a stock oneplus one.
Is there contact information blocked in any of your settings? I know.... Silly question.
This happened to me once and I noticed I accidentally blocked that contact somehow. Worth looking into...
Metalman1020468 said:
This happened to me once and I noticed I accidentally blocked that contact somehow. Worth looking into...
Click to expand...
Click to collapse
dakleenupman said:
Is there contact information blocked in any of your settings? I know.... Silly question.
Click to expand...
Click to collapse
Guys I checked privacy guard on both phones and my blacklist section. There is no blockage here. She receives my sms just fine but I can't receive hers. No one else she text messages complains. I am stumped lol usually I never post in q & a section. She has the cyanogenmod whisperpush encrypted sms enabled idk if that is causing an issue I will check that later maybe. Wtf lol
This exactly was happening to my ex and look and behold, the person who couldn't get her texts had her blocked. I know you checked already.
dakleenupman said:
This exactly was happening to my ex and look and behold, the person who couldn't get her texts had her blocked. I know you checked already.
Click to expand...
Click to collapse
Disabling the whispersync sms encryption on her oneplus one solved the problem! Lol wtf leave it to cyanogen to push buggy ass os OTA's that's why I bought a nexus 6 to get away from that sh*t.

Can't recieve SMS Text Messages (but can send them)

Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
gbhilmerson said:
Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
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Click to collapse
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
chris.davis925 said:
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
Click to expand...
Click to collapse
Are you on ATT? And if this is a software issue, putting on a custom ROM might resolve it. I guess.
I've got texting working now. I did two things and I don't know which is the solution.
First, I put my sim in an ATT phone I had laying around. I sent some texts and took some calls on that phone. Then I put the sim back in my phone while wifi was turned off. I did this whole thing because I saw a thread on an ATT forum regarding the same SMS issue but with a different phone. The ATT moderator suggested doing those steps.
Second, I downloaded Pulse and set it as my default SMS app. So far, texting is now working without any problems.
I cannot receive sms

Not receiving calls (SM-N950F) on T-Mobile

I bought this Note 8 (SM-N950F) in Amazon.
Sometimes when people call me I dont receive the calls nor notifications...they go directly to voicemail.
I'm in US using the same T-Mobile SIM that I've used with my two previous phones (they worked perfectly).
I'm aware that this is not a US model but I'm able to make calls and receive many calls, I can use 4G too with no conectivity issue.
But sometimes I dont receive calls and that worries me because that'd be a big deal in case of an emergency :/
I've searched on the web but have found no solutions. I will really appreciate your help guys
el4nimal said:
I bought this Note 8 (SM-N950F) in Amazon.
Sometimes when people call me I dont receive the calls nor notifications...they go directly to voicemail.
I'm in US using the same T-Mobile SIM that I've used with my two previous phones (they worked perfectly).
I'm aware that this is not a US model but I'm able to make calls and receive many calls, I can use 4G too with no conectivity issue.
But sometimes I dont receive calls and that worries me because that'd be a big deal in case of an emergency :/
I've searched on the web but have found no solutions. I will really appreciate your help guys
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Same thing happens to me i have the Duos Taiwan version using Tmobile
recepo1 said:
Same thing happens to me i have the Duos Taiwan version using Tmobile
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Have you found a solution?
It happens with SMS too, I can send but sometimes I can't receive them.
I spoke with T-Mobile, tech support...they did something to the SIM, I hope it works now
el4nimal said:
Have you found a solution?
It happens with SMS too, I can send but sometimes I can't receive them.
I spoke with T-Mobile, tech support...they did something to the SIM, I hope it works now
Click to expand...
Click to collapse
Nope no solution let me know how it works what did you tell Tmobile? I will call and try as well
recepo1 said:
Nope no solution let me know how it works what did you tell Tmobile? I will call and try as well
Click to expand...
Click to collapse
I explained them the problem I just posted, I think they refreshed the SIM.
Now it's worse, I cant even make calls or received...not even to the voicemail
el4nimal said:
I explained them the problem I just posted, I think they refreshed the SIM.
Now it's worse, I cant even make calls or received...not even to the voicemail
Click to expand...
Click to collapse
Wow i dont know if its certain apn settings for Tmobile that needs to be changed.
recepo1 said:
Wow i dont know if its certain apn settings for Tmobile that needs to be changed.
Click to expand...
Click to collapse
You can just search "tmobile apn setting for [your phone]" on google and it should appear. I found mine and I did it but still cant make or receive any calls. I think they messed up my SIM, Im trying to figure out how can i contact them cause i cant even call them.
I will keep you updated with any solution or idea
recepo1 said:
Wow i dont know if its certain apn settings for Tmobile that needs to be changed.
Click to expand...
Click to collapse
I still have the same problem. Have you found something?
I'm able to make calls any time, and receives calls sometimes...but I recently noticed that when I'm not receiving calls, I just make a call and instantly I'm able to receive calls...so, I'm pretty sure it has to do with the phone app going to sleep.
el4nimal said:
I still have the same problem. Have you found something?
I'm able to make calls any time, and receives calls sometimes...but I recently noticed that when I'm not receiving calls, I just make a call and instantly I'm able to receive calls...so, I'm pretty sure it has to do with the phone app going to sleep.
Click to expand...
Click to collapse
No i still am not receiving calls at times where a voicemail just pops up with my phone never ringing. Talked to a friend he is experiencing the same issues. Im going to Tmobile to see if a new sim card will help
recepo1 said:
No i still am not receiving calls at times where a voicemail just pops up with my phone never ringing. Talked to a friend he is experiencing the same issues. Im going to Tmobile to see if a new sim card will help
Click to expand...
Click to collapse
I went to TMobile and I got a new SIM too....still the same issue. But let me know if it works for you anyways.
Like I said, I'm sure that what's causing the issue, is the "phone" app simply hibernating, but I don't know specifically what's the name.
If anyone here could let me know what's the name of the app that controls the cellular activity, would be great
el4nimal said:
I went to TMobile and I got a new SIM too....still the same issue. But let me know if it works for you anyways.
Like I said, I'm sure that what's causing the issue, is the "phone" app simply hibernating, but I don't know specifically what's the name.
If anyone here could let me know what's the name of the app that controls the cellular activity, would be great
Click to expand...
Click to collapse
Wow thanks for letting me know i will try to look into that toi

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