Not receiving calls (SM-N950F) on T-Mobile - Samsung Galaxy Note 8 Questions and Answers

I bought this Note 8 (SM-N950F) in Amazon.
Sometimes when people call me I dont receive the calls nor notifications...they go directly to voicemail.
I'm in US using the same T-Mobile SIM that I've used with my two previous phones (they worked perfectly).
I'm aware that this is not a US model but I'm able to make calls and receive many calls, I can use 4G too with no conectivity issue.
But sometimes I dont receive calls and that worries me because that'd be a big deal in case of an emergency :/
I've searched on the web but have found no solutions. I will really appreciate your help guys

el4nimal said:
I bought this Note 8 (SM-N950F) in Amazon.
Sometimes when people call me I dont receive the calls nor notifications...they go directly to voicemail.
I'm in US using the same T-Mobile SIM that I've used with my two previous phones (they worked perfectly).
I'm aware that this is not a US model but I'm able to make calls and receive many calls, I can use 4G too with no conectivity issue.
But sometimes I dont receive calls and that worries me because that'd be a big deal in case of an emergency :/
I've searched on the web but have found no solutions. I will really appreciate your help guys
Click to expand...
Click to collapse
Same thing happens to me i have the Duos Taiwan version using Tmobile

recepo1 said:
Same thing happens to me i have the Duos Taiwan version using Tmobile
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Click to collapse
Have you found a solution?
It happens with SMS too, I can send but sometimes I can't receive them.
I spoke with T-Mobile, tech support...they did something to the SIM, I hope it works now

el4nimal said:
Have you found a solution?
It happens with SMS too, I can send but sometimes I can't receive them.
I spoke with T-Mobile, tech support...they did something to the SIM, I hope it works now
Click to expand...
Click to collapse
Nope no solution let me know how it works what did you tell Tmobile? I will call and try as well

recepo1 said:
Nope no solution let me know how it works what did you tell Tmobile? I will call and try as well
Click to expand...
Click to collapse
I explained them the problem I just posted, I think they refreshed the SIM.
Now it's worse, I cant even make calls or received...not even to the voicemail

el4nimal said:
I explained them the problem I just posted, I think they refreshed the SIM.
Now it's worse, I cant even make calls or received...not even to the voicemail
Click to expand...
Click to collapse
Wow i dont know if its certain apn settings for Tmobile that needs to be changed.

recepo1 said:
Wow i dont know if its certain apn settings for Tmobile that needs to be changed.
Click to expand...
Click to collapse
You can just search "tmobile apn setting for [your phone]" on google and it should appear. I found mine and I did it but still cant make or receive any calls. I think they messed up my SIM, Im trying to figure out how can i contact them cause i cant even call them.
I will keep you updated with any solution or idea

recepo1 said:
Wow i dont know if its certain apn settings for Tmobile that needs to be changed.
Click to expand...
Click to collapse
I still have the same problem. Have you found something?
I'm able to make calls any time, and receives calls sometimes...but I recently noticed that when I'm not receiving calls, I just make a call and instantly I'm able to receive calls...so, I'm pretty sure it has to do with the phone app going to sleep.

el4nimal said:
I still have the same problem. Have you found something?
I'm able to make calls any time, and receives calls sometimes...but I recently noticed that when I'm not receiving calls, I just make a call and instantly I'm able to receive calls...so, I'm pretty sure it has to do with the phone app going to sleep.
Click to expand...
Click to collapse
No i still am not receiving calls at times where a voicemail just pops up with my phone never ringing. Talked to a friend he is experiencing the same issues. Im going to Tmobile to see if a new sim card will help

recepo1 said:
No i still am not receiving calls at times where a voicemail just pops up with my phone never ringing. Talked to a friend he is experiencing the same issues. Im going to Tmobile to see if a new sim card will help
Click to expand...
Click to collapse
I went to TMobile and I got a new SIM too....still the same issue. But let me know if it works for you anyways.
Like I said, I'm sure that what's causing the issue, is the "phone" app simply hibernating, but I don't know specifically what's the name.
If anyone here could let me know what's the name of the app that controls the cellular activity, would be great

el4nimal said:
I went to TMobile and I got a new SIM too....still the same issue. But let me know if it works for you anyways.
Like I said, I'm sure that what's causing the issue, is the "phone" app simply hibernating, but I don't know specifically what's the name.
If anyone here could let me know what's the name of the app that controls the cellular activity, would be great
Click to expand...
Click to collapse
Wow thanks for letting me know i will try to look into that toi

Related

Missed Calls

Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
Iwannagiv said:
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
Click to expand...
Click to collapse
yes very sure, just had a msg saying a mate tried calling 4 minutes before the text arrived. called him back and asked if he tried calling. he said yes.
tauran said:
Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Click to expand...
Click to collapse
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Magik_Breezy said:
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Click to expand...
Click to collapse
I've wiped the phone but just found the problem still exists, any help with this will be appreciated. It's very annoying that people cant get through to me.
I read somewhere that the problem might be something to do with the 4g network. the network needs to switch from 4g to 3g to receive voice calls and if it doesn't switch quick enough, it results in a rejected/unconnected call but gives me a text to say someone couldn't get through.
is that possible?
I also have the same problem. While I was holding my device which had three bars of signal ,I was calling my number from a friend and kept getting the msg that it was not available, ..after 2 mins I received about 5 "missed call" messages. I think it's problem of EE though.
Sent from my GT-I9305 using xda app-developers app

[Q] WiFi Calling - missing calls

Howdy,
I am having a puzzling issue:
WiFi calling is on, I can place calls - no problem. Every day I however am missing incoming calls - the call goes directly to voice mail.
Text messages are coming in from the same number a few seconds later telling me that my wife called and the call went to voice mail
Power cycling the phone or making an outgoing call seems to fix the problem.
It seems to me the trigger for it is when I leave my home and come back. The WiFi calling icon comes up - so it looks like it has registered ...
The same SIM in my "old" Note 2 ... I don't have any issues - no missed calls.
Hardware (phone) has been exchanged, numerous calls to t-mobile with the usual factory reset ... reset phone registration etc.
My internet connection is a directed WiFi ( WISP, I am the owner of the network). I usually have around 40/20 MBit - that should do, IMHO. The slowest ping to google I have seen was 40ms - most the time we are less than 10ms
Any hints are highly welcome ( I am ready to return the phone so frustrated I am ... )
Thanks
Oskar
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
It's a shot in the dark but you might want to try a new SIM card. I was also using a SIM from my Note 2 and was having problems. New SIM seemed to fix it for me. I am rooted as well.
BACARDILIMON said:
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
I have had volte off from day 1. This started happening when they enabled the handoff feature from cell tower call to WiFi calling. It sucks. I want it back the old way.
BAD ASS NOTE 4 + BAD ASS GEAR S
btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
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Click to collapse
Randomly happens to me, too. I cannot identify the root cause. ?
RiverCity.45 said:
Randomly happens to me, too. I cannot identify the root cause. ?
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Click to collapse
so, in the moment the conclusion seems to be .. it is either on the t-mo network side or the OS.
One more bit: I am using insteon and Mobilinc Pro for light control. That app works perfect on the note 2, on the note 4 button clicks seems not to work - or at least different.
So I wonder whether it might be possible to flash a note 4 rom to a note2 - just for testing purpose
Oskar
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
cor4twenty said:
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
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I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
oskaratk said:
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
Click to expand...
Click to collapse
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
BACARDILIMON said:
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
thanks.
I am just afraid as it goes with software on any kind. An ETA of some month ... but nobody mentions the year
Thanks anyways
Oskar
any idea whether the current lollipop leak might do ?
What leak?
Milly7 said:
What leak?
Click to expand...
Click to collapse
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
oskaratk said:
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
Click to expand...
Click to collapse
Check your PM.
I'm glad to see this thread and will be following it. I'm on a T-Mobile Note 3 and am seeing the same thing with missed calls and also repeating and delayed texts. Just today I left my Wifi and got an important text message from about 15 hours ago! I also can't download MMS, but am not sure if it is related yet.
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
oskaratk said:
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
Click to expand...
Click to collapse
Start over with screenshots and use a screen record app and show us exactly what you mean. Also what router and model you are using
BAD ASS NOTE 4
Yep this happens to me constantly. Family says "I've been trying to get a hold of you all day" and I'm just replying well it didn't ring so I dunno. And that's on different ROM's.
this is a much acknowledged issue with the LP update, many threads are filled with complaints of it but it doesn't affect everyone so its hard to say the cause. My phone works fine but others' don't so idk

Nexus 6 not receiving calls

Hello guys its been a while since I've been on probably since the t mobile wing haha but i need some help. i have a nexus 6 on t mobile and i am having issues. Im on 5.1.1 and build lyz28e. I am not receiving calls and my texts are delayed.i do not get a missed call notification. I do not know any one calls until they tell me they tried to call earlier or yesterday. I got a new sim card and got a replacement phone and tmobile's customer services hasn't really helped me. I thought with wifi calling it would help but I don't think it has. Its not happening all the time but enough where its affecting my everyday life by missing calls from clients .
davidsalinas said:
Hello guys its been a while since I've been on probably since the t mobile wing haha but i need some help. i have a nexus 6 on t mobile and i am having issues. Im on 5.1.1 and build lyz28e. I am not receiving calls and my texts are delayed.i do not get a missed call notification. I do not know any one calls until they tell me they tried to call earlier or yesterday. I got a new sim card and got a replacement phone and tmobile's customer services hasn't really helped me. I thought with wifi calling it would help but I don't think it has. Its not happening all the time but enough where its affecting my everyday life by missing calls from clients .
Click to expand...
Click to collapse
This appears to be a chronic issue on Tmobile. There are a number of threads on this. Here's one of the most "popular" > http://forum.xda-developers.com/nexus-6/help/signal-signal-t2959050
are you using a correct apn? if anything is qrong in your apn, you wont receive calls or texts, so id check to make sure its right.

Can't receive text messages from one person?!?!

Hello I can send and receive texts with everyone flawlessly, but with one person I cannot receive. I am using the T-Mobile apn fast.T-Mobile whatever with the correct mms with default,supl,mms for the type. Has anyone experienced similar issues? Suggestions? I've tried toggline WiFi calling and enhanced lte to no avail. I've also deleted all other useless apn's. Thanks!
furrycurry said:
Hello I can send and receive texts with everyone flawlessly, but with one person I cannot receive. I am using the T-Mobile apn fast.T-Mobile whatever with the correct mms with default,supl,mms for the type. Has anyone experienced similar issues? Suggestions? I've tried toggline WiFi calling and enhanced lte to no avail. I've also deleted all other useless apn's. Thanks!
Click to expand...
Click to collapse
That one person isn't using I-phone message are they.
prdog1 said:
That one person isn't using I-phone message are they.
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Click to collapse
Thanks for the reply, but no they are not. They are on a stock oneplus one.
Is there contact information blocked in any of your settings? I know.... Silly question.
This happened to me once and I noticed I accidentally blocked that contact somehow. Worth looking into...
Metalman1020468 said:
This happened to me once and I noticed I accidentally blocked that contact somehow. Worth looking into...
Click to expand...
Click to collapse
dakleenupman said:
Is there contact information blocked in any of your settings? I know.... Silly question.
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Click to collapse
Guys I checked privacy guard on both phones and my blacklist section. There is no blockage here. She receives my sms just fine but I can't receive hers. No one else she text messages complains. I am stumped lol usually I never post in q & a section. She has the cyanogenmod whisperpush encrypted sms enabled idk if that is causing an issue I will check that later maybe. Wtf lol
This exactly was happening to my ex and look and behold, the person who couldn't get her texts had her blocked. I know you checked already.
dakleenupman said:
This exactly was happening to my ex and look and behold, the person who couldn't get her texts had her blocked. I know you checked already.
Click to expand...
Click to collapse
Disabling the whispersync sms encryption on her oneplus one solved the problem! Lol wtf leave it to cyanogen to push buggy ass os OTA's that's why I bought a nexus 6 to get away from that sh*t.

Google Messages Bug

Interesting thing going on with Messages.
I have my AT&T Sim in my Huawei Mate 20 X. My Pixel 4 XL is on beside me using WiFi. But I'm not using it. It's just on.
I texted my wife a minute ago using my Mate, but her replies come to my P4XL, even though it does not have a sim in it. I tried to respond to her text using the P4XL, but it won't send. So, I replied using the Mate. All of her responses come to the P4XL, not the Mate with the sim that my texts originate from. Weird.
Not really a bug, I guess. Just an interesting thing.
Same thing happens here
Even if I have no service (international) but connected to wifi I can make and send calls and text
You're probably using RCS, or something is stuck as though you're using RCS.
dhorgas said:
You're probably using RCS, or something is stuck as though you're using RCS.
Click to expand...
Click to collapse
Yep. @scienceguylabs
Turn off 'chat' features in messages.
Thanks, everybody. I turned off chat features and all is good. I wonder, though, why I could receive messages but not send???
scienceguylabs said:
Thanks, everybody. I turned off chat features and all is good. I wonder, though, why I could receive messages but not send???
Click to expand...
Click to collapse
Dunno. Theoretically it should work. I send and receive text messages (and calls) all the time with only a Wi-Fi signal, but I've never pulled my SIM to test it. Hand in hand with Wi-Fi calling, RCS is a great thing. Not sure why one would want to switch it off.
v12xke said:
Dunno. Theoretically it should work. I send and receive text messages (and calls) all the time with only a Wi-Fi signal, but I've never pulled my SIM to test it. Hand in hand with Wi-Fi calling, RCS is a great thing. Not sure why one would want to switch it off.
Click to expand...
Click to collapse
I agree. It's great.
I turned it off on the phone I'm not using. I have it enabled on my 20X, although, it doesn't work all the time. It gets stuck on "Connecting" a lot.

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