Anyone get email saying pre-order is ready for pickup? I still haven't gotten mine
I just got out of bestbuy, no luck! They said their shipment from fedex hasnt arrived yet..im pissed!! Gonna go to att store if thet have it imma cancel the bestbuy preorder
krazyflipj said:
Anyone get email saying pre-order is ready for pickup? I still haven't gotten mine
Click to expand...
Click to collapse
I got one for one of my orders last night, but not for the 2nd order for the wife yet - though I got an email that the wireless charger on that order was ready for pickup, strange. This was the Northridge, CA store.
Mine said the wireless chargef was ready to be picked up on wednesday..maybe i should just pickup ghe charger and cancel the order..jk lol i know its not possible
I have 2 preorders that was placed on the 29th. Store will be open in about 10mins. No emails yet. Location- Northern California.
Booo!
Called my Best Buy. They said AT&T withheld their shipment and that's all they could tell me.
Update: they called. They have it now
Called my store. Told their are still expecting their shipment from AT&T. Store is also a Samsung Experience store.
I just picked mine up from best buy. I was there before the email notice. They were like we just got them in for At&t.
dligon said:
I just picked mine up from best buy. I was there before the email notice. They were like we just got them in for At&t.
Click to expand...
Click to collapse
Just picked mine up about a half hour ago. Everything went smoothly to be honest. Would easily buy from them again given the good preorder goodies.
redshoepaul said:
Just picked mine up about a half hour ago. Everything went smoothly to be honest. Would easily buy from them again given the good preorder goodies.
Click to expand...
Click to collapse
yea I just wished they had some gold ones in when I got mine. apparently the gold ones are a hot item.
Got mine from bestbuy this afternoon as well as they didn't arrive until late in the day.
Picked up both of my preorders. Unadvertised promo of no sales tax.
I got an email apologizing for the delay. Still waiting
dxwilliams40 said:
I got an email apologizing for the delay. Still waiting
Click to expand...
Click to collapse
anyone else still waiting?
i'm in southern CA; haven't gotten an e-mail or a phone call regarding my pre-order. pre-ordered on the 28th but got the e-mail confirmations a few days later.
Picked mine up yesterday took 1 hour 40 minutes from the time I put my name on stupid waiting list to walk out. Will only return to Best Buy to spend my rewards then will go to all lengths to avoid giving them business ever again.
Did not preorder, walked in and asked for 32gb ATT, only had white, bought full price and working on crickett flawlessly.
Ian B
dtam916 said:
Picked up both of my preorders. Unadvertised promo of no sales tax.
Click to expand...
Click to collapse
That was not a no sales tax promo, that was just the 50 dollars you paid to preorder it going towards your sales tax.
whoamanwtf said:
That was not a no sales tax promo, that was just the 50 dollars you paid to preorder it going towards your sales tax.
Click to expand...
Click to collapse
Total nonsense. My sales tax rate is 8.5%. 784.99 x 8.5% would be $66.72. My total bill was ZERO.
Therefore with $50 preorder deposit I would still owe $16.72.
Even the CSR admitted they had a non advertised promo of no sales tax.
Mr Ian B said:
Did not preorder, walked in and asked for 32gb ATT, only had white, bought full price and working on crickett flawlessly.
Ian B
Click to expand...
Click to collapse
Nice. Got cricket also so that's good to know.
barondebxl said:
Nice. Got cricket also so that's good to know.
Click to expand...
Click to collapse
Here is the link to request unlock code.
https://www.att.com/deviceunlock/#/
Ian B
Related
hey, has anyone bought their Kaiser from the xda store? I searched, but only found one person. just wondering before i bought it, because 715 dollars seems to be the lowest deal i could find.
me Too
I am also wondering if there are any other people alive on this forum that have purchased the kaiser from the XDA Store.
If anyone out there has purchased one, can you please fill us in on some of the items that have been included in you package? does it include the case and Tom Tom like some of the other kasiers people have bought online?
Any form of reply would be happily accepted.
PLZ
I am planning on ordering this evening. I sent some emails with questions and they were very responsive to my questions. I can tell you it includes the tomtom taster per the email.
d
thanks for the reply, but i was wondering if anyone actually already ordered from xda and received their phone.
i ordered mine but paid with paypal echeck, the funds will clear tomorrow... and i got the overnight shipping, so i should have it friday at the latest... oh and the club membership is totally worth it... it saved me 15% ($120usd) on the price....
I guess moderator pulls a lot of weight huh? J/K
d
Well I broke down and ordered just now. $120.00 discount and I took 2nd day express so hoping for Friday. Feels good to take the pluge......
d
I ordered via the website as well. I chose the free shipping route as I'm not far from Michigan (Chicago suburbs). I'm hoping it's here by Friday.
I also sent several emails and received responses very fast. Been a great experience overall and the price can't be beat.
-Mc
I placed my order yesterday (Monday). By email I was informed that they would be receiving the Kaiser on Tuesday but were not sure it would ship by Tuesday. So far, no email confirming shipment. Hopefully will ship Wednesday and arrive Thursday as I paid for next day.
They did confirm that it ships with Tom Tom (sans Maps).
When I ordered today it showed in stock.
d
dwella said:
I guess moderator pulls a lot of weight huh? J/K
d
Click to expand...
Click to collapse
not really, i ordered last week... [email protected] paypal and echeck's... gotta wait forever for the funds to clear... oh well, im patient thats what overnight shipping is for.. lol
dwella said:
When I ordered today it showed in stock.
d
Click to expand...
Click to collapse
When I ordered on Monday it showed in stock as well - but by email they informed me that stock was not expected to arrive until Tuesday. Have not received shipping confirmaton yet - has anyone?
likegadgets said:
When I ordered on Monday it showed in stock as well - but by email they informed me that stock was not expected to arrive until Tuesday. Have not received shipping confirmaton yet - has anyone?
Click to expand...
Click to collapse
I have not but I did not expect to hear anything till today as I ordered yesterday.
d
likegadgets said:
When I ordered on Monday it showed in stock as well - but by email they informed me that stock was not expected to arrive until Tuesday. Have not received shipping confirmaton yet - has anyone?
Click to expand...
Click to collapse
Then I wonder what they mean by "In Stock" if they are not in stock at the time of sale.
hmmmmmmm....
motegi said:
hey, has anyone bought their Kaiser from the xda store? I searched, but only found one person. just wondering before i bought it, because 715 dollars seems to be the lowest deal i could find.
Click to expand...
Click to collapse
the price is see is $799. Is there a discount I missed?
McHale said:
Then I wonder what they mean by "In Stock" if they are not in stock at the time of sale.
hmmmmmmm....
Click to expand...
Click to collapse
Well I ordered mine on Sunday, they then stated that it was possibly going to ship on Wednesday do to too a miss step by their supplier. We doesn't look like it shipped today. Several emails went back an fourth between Richard in customer service. I am starting too wonder if they are being truthful, I think maybe time to cancel and request refund
Oh it is still showing as in stock on the web site
MAXPOW3R said:
the price is see is $799. Is there a discount I missed?
Click to expand...
Click to collapse
you have to buy the xda discount membership, and then you'll receive 15 percent off of the 799. so it'll come out to be around 719 now, because the xda membership went up five dollars.
for those considering this deal, it might not be a bad idea to wait. A lot of us have ordered, but I don't think any of us have received anything yet.
I don't like that they are still showing in stock and shipping within 24 hours. I never received an email that they were out of stock and it's starting to get fishy...
-Mc
EDIT: wouldn't you know it... Like 1 hour after posting this, I get an email that my order shipped. HURRY U.P.S. MAN, HURRY!!!
I havent received anything either so I have sent an email and will update when I receive a response. Richard has always responded
d
Earlier today I was emailed a Fedex tracking number, so hopefully the package will show up tomorrow. I will let you know
Just any FYI...
If you try an order a tilt aka Kaiser from At&t online they are out of them. No expected date on when they will be in stock.
alltheway said:
Just any FYI...
If you try an order a tilt aka Kaiser from At&t online they are out of them. No expected date on when they will be in stock.
Click to expand...
Click to collapse
I saw the same trough other retail channels.... they had a higher acceptance than expected and couldn't keep up
MrByte said:
I saw the same trough other retail channels.... they had a higher acceptance than expected and couldn't keep up
Click to expand...
Click to collapse
I am very dissapointed. I saved up enough money to buy one and now they are all out!
Might have something to do with the fact they haven't lowered the price on the 8525s yet...bet they have plenty of those, lol!
you can stil go into the store and get it. I just got one for my gf yesterday. they still have like 2 left.
lol i got mine the day they came out (went in for a memory card for my 8525) and bought one for my GF as well. they were the only 2 they got in stock thus far.
mutantblack said:
you can stil go into the store and get it. I just got one for my gf yesterday. they still have like 2 left.
Click to expand...
Click to collapse
I realize I can go into a store and buy one but not for $299 like they are offering for premier customers
After mail in rebate then yes... but depends on how bad you want it lol? Either wait til its back in stock or go to a store and pick one up and wait for the 100 dollars back... decisions decisions decisions!
sincere759 said:
After mail in rebate then yes... but depends on how bad you want it lol? Either wait til its back in stock or go to a store and pick one up and wait for the 100 dollars back... decisions decisions decisions!
Click to expand...
Click to collapse
I can wait...I was just informing other users who might want to purchase it. I can't go into the store and get one for that price or for even 399 until my two years is up which is in April.
I recently ordered one of these through my premier account for my fiancee and was told it was back ordered but they are expecting more in 5-7 business days. Also, I got AT&T to match Amazon's price of $200!
roverman said:
Might have something to do with the fact they haven't lowered the price on the 8525s yet...bet they have plenty of those, lol!
Click to expand...
Click to collapse
They have not lowered them through the retail channel yet but on their business site / Premier it was listed for $100 while supplies last.
cripwalk said:
I recently ordered one of these through my premier account for my fiancee and was told it was back ordered but they are expecting more in 5-7 business days. Also, I got AT&T to match Amazon's price of $200!
Click to expand...
Click to collapse
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
alltheway said:
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
Click to expand...
Click to collapse
No doubt!...I'm going to drop in the store right now and see. I'm still in my 30 day return timeframe...I'll threaten that and see if they budge.
alltheway said:
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
Click to expand...
Click to collapse
When I call AT&T Customer Service I automatically get routed to the business division because of Premier. I originally bought the Tilt for over $400, but then I returned it when I found it for about $200 on Amazon (No Tax) and NewEgg (Tax). Before I returned the phone I talked to a CSR and they would not match the price. When I went to purchase the phone again for whatever reason neither Amazon nor New Egg could verify my eligibility for an upgrade so my orders would get automatically canceled. After numerous calls to CSR's at AT&T who were completely clueless on how to revert my contract back to upgrade status, I finally asked for them to match Amazon's price again. This time the CSR did it on the spot with no problems.
And yes I was able to purchase the phone so it will be shipped when it is no longer on back order. BTW I was not even told it was back ordered when I purchased the phone.
roverman said:
No doubt!...I'm going to drop in the store right now and see. I'm still in my 30 day return timeframe...I'll threaten that and see if they budge.
Click to expand...
Click to collapse
The last CSR I spoke to was very surprised that they did not just credit me the difference in price, instead of making me return the phone to buy it elsewhere.
Got one today
I am surprised to hear about the out of stock. I ordered one yesterday from the National Business Office and they had it overnighted to me. I just got it this afternoon.
Btw, this thing is heavy as a brick compared to the Hermes.
jeffy210 said:
I am surprised to hear about the out of stock. I ordered one yesterday from the National Business Office and they had it overnighted to me. I just got it this afternoon.
Btw, this thing is heavy as a brick compared to the Hermes.
Click to expand...
Click to collapse
I knew I should have ordered it last night when I had the chance that's what I get for taking the girl out to dinner instead of ordering the phone. Oh well. Guess I will just have to wait for now.
Man, I am glad I got mine when I got mine.
Just placed an order on the national business order line and was promised delivery in 3-5 days
alltheway said:
I realize I can go into a store and buy one but not for $299 like they are offering for premier customers
Click to expand...
Click to collapse
____________________
Actually you can. I said I had a problem ordering online and went into the store to get it. Got all the same rates as online. Just need you Premier business account info. Only thing I had to do was pay $399, but then I got a $100 rebate to send in.
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
i believe it's only certain states that get the 50% off.
brianlb said:
i believe it's only certain states that get the 50% off.
Click to expand...
Click to collapse
Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
stozmon said:
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
Click to expand...
Click to collapse
do we have to call them or go to the store, or they just credit the money back?!
Exousia said:
Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
Click to expand...
Click to collapse
same here I'm in Missouri and I bought mine on the 13th this month, so maybe they'll drop the prices here in a week or so.
I called an ATT store and they said there's no credit back or any discount on a purchased tilt!!
what if you ordered the tilt from the premier site?? Does this count for a 50% refund?
30 day price matching
I had to physically go into the store but others were able to call in.
Don't let them bull**** you and tell you otherwise, everyone is eligible, the caviat being it had to purchased from AT&T direct.
stozmon said:
I had to physically go into the store but others were able to call in.
Click to expand...
Click to collapse
Do you live on the west or east coast? I'm on the east and went to the AT&T Tilt page on their site. If I put in my zip code, it's still $300. If I put in a zip code from the west coast (I tried San Francisco, California), it's $150.
Called ATT just right now and they credited my account 150$. It took me 45 min and asking for the supervisor to get to it. Now im just waiting for the 100$ rebate to sweeten the deal.
I was only able to get $100.00 but I ordered it back in mid Oct. so I missed the 30 days by 5 days! But then I'm not going to sneeze at $100.00!
I just (2 hours ago) bought a tilt from ATT website for 399 w/ 100 rebate. R u telling me I can get another 150 back? I dont care if it took two hours - I would love to get my phone for 150. What is the offer info?
Damn I order it back when it first came out.
just add an additional line for $149 after $100 rebate
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
sundoulos said:
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
Click to expand...
Click to collapse
I just went in and purchased the Tilt and got the 50% offer. Now as mentioned it's in 'select' states but I think a simple call to a local office should suffice. I will say that when I went in, it was marked at that price too. It's basically $249.99 with a 2yr Contract (new or eligible upgrade) less the $100 mail-in rebate... here in Sacramento, CA... so net price of $149.99 after rebates + tax.
As to the refund... well I'd think you'd only be eligible to get that as if you were going to return it and re-buy it. Under that criteria, if you can do that, then you should be entitled to the refund. If it was purchased online, etc., not too sure what the specifics would be...
Thanks! I will check it out tomorrow. For sure.
sundoulos said:
Thanks! I will check it out tomorrow. For sure.
Click to expand...
Click to collapse
Good luck! If you're within 30 days, there should be ZERO reason for them to give you any problem - provided it was from an AT&T Corp store. I'd position it as 'Well I can just return it and then re-buy it.' Maybe choose better wording but you get my point...
the torrent of swears that i have to unleash because i bought my phone 2 days too early would without a doubt get me banned from this forum.
hmm..i vvas gonna ask this today but too busy vvorking at the mall...ill ask tomorrovv
Expansys-USA.com, which doesn't charge tax in most states, now has the new Nexus devices up for pre-order.
Additionally, you can use MrRebates.com to get 2% cash-back.
Thanks for the heads up. But it doesn't tell me if they will charge me sales tax in California. If I don't know this then it's not worth pre-ordering through them. Can anyone tell me if they do based on past experience?
ap3604 said:
Thanks for the heads up. But it doesn't tell me if they will charge me sales tax in California. If I don't know this then it's not worth pre-ordering through them. Can anyone tell me if they do based on past experience?
Click to expand...
Click to collapse
From the website:
1.5 Sales tax is also charged on all shipping charges for orders delivered in Illinois.
ap3604 said:
Thanks for the heads up. But it doesn't tell me if they will charge me sales tax in California. If I don't know this then it's not worth pre-ordering through them. Can anyone tell me if they do based on past experience?
Click to expand...
Click to collapse
They don't charge you until you accept the cost once they get their shipment. No risk just pre-ordering and finding out if there's sales tax later
is there any benefit buying this from Expansys vs the Play store besides that you can pre order right now?
Looks like this is for the 8gb model, do they have pre-orders up for the 16gb model?
http://www.expansys-usa.com/lg-nexus-4-android-smartphone-16gb-unlocked-238869/ Found the 16gb model page
frigidazzi said:
is there any benefit buying this from Expansys vs the Play store besides that you can pre order right now?
Click to expand...
Click to collapse
Probably the warranty from GP and LG?
ap3604 said:
Thanks for the heads up. But it doesn't tell me if they will charge me sales tax in California. If I don't know this then it's not worth pre-ordering through them. Can anyone tell me if they do based on past experience?
Click to expand...
Click to collapse
I ordered my Galaxy Nexus from them a few months ago. Wasn't charged tax or shipping to California on, at that time, a $400 purchase.
JaceBeleren said:
I ordered my Galaxy Nexus from them a few months ago. Wasn't charged tax or shipping to California on, at that time, a $400 purchase.
Click to expand...
Click to collapse
Oh wow! I live in California as well.
So no tax and free shipping correct?
How long did it take for you to get your phone from your previous order?
Very curious, as I might order from Expansys
JaceBeleren said:
I ordered my Galaxy Nexus from them a few months ago. Wasn't charged tax or shipping to California on, at that time, a $400 purchase.
Click to expand...
Click to collapse
Thank you for the info Jace
PUNSHET said:
Oh wow! I live in California as well.
So no tax and free shipping correct?
How long did it take for you to get your phone from your previous order?
Very curious, as I might order from Expansys
Click to expand...
Click to collapse
I'm thinking of doing the same thing. Just weary of putting my bank info out there if I don't have to so I like to know its a sure thing before pre-ordering.
Also want to make sure this comes with a U.S. 1-year warranty from Google. I'm used to Expansys being the place you order foreign phones from and if anything goes wrong you have to ship them over to Europe or whatnot to get them fixed
What do you guys think about the price on Expansys? Will it be much bigger than 300usd compare to the Google Store? If not, I would order it from EU.
Sent from my Galaxy Nexus using xda premium
PUNSHET said:
Oh wow! I live in California as well.
So no tax and free shipping correct?
How long did it take for you to get your phone from your previous order?
Very curious, as I might order from Expansys
Click to expand...
Click to collapse
Yeah, my order came out to no tax and no charge for shipping.
Ordered it on a Thursday afternoon, was ready to ship by Saturday and got it 4 days later in a small box on my doorstep via FedEx Ground.
Great phone, but looking forward to the Nexus 4 and considering ordering it from them again to save on shipping/tax to California. Plus cash back is available at various sites.
JaceBeleren said:
Yeah, my order came out to no tax and no charge for shipping.
Ordered it on a Thursday afternoon, was ready to ship by Saturday and got it 4 days later in a small box on my doorstep via FedEx Ground.
Great phone, but looking forward to the Nexus 4 and considering ordering it from them again to save on shipping/tax to California. Plus cash back is available at various sites.
Click to expand...
Click to collapse
Sounds Great, looks like I'll most likely be ordering from Expansys.
Just going to see what a few other pre-order sites have to offer.
none of the links work for expansys...
Product removed.
Wanted to order from there, they accept intl' ordering and credit cards... (I'm sending to the US)
Did anyone checked the price before it was removed?
Product removed :/
Qwerty123 \m/ said:
Product removed :/
Click to expand...
Click to collapse
I ordered the 16 gb model yesterday?
I got the e-mail confirmation and all that.
Maybe out of pre-orders? haha?
No Price
DubelBoom said:
Wanted to order from there, they accept intl' ordering and credit cards... (I'm sending to the US)
Did anyone checked the price before it was removed?
Click to expand...
Click to collapse
There was no price in the confirmation email.
The email says this "This will be processed when stock is received and a further email
sent confirming pricing."
Edit.. sorry abt the double post
Sent from my SGH-T999 using xda premium
If you are thinking about buying an S6 T-Mobile is giving the 64gb version for the same price as the 32, or you can stay with the 32 and take a credit for the difference. And if you bought it on May 9th or after you can go switch your 32 for a 64 for free.
http://www.phonedog.com/2015/05/21/...-s6-buyers-may-take-part-gs6-memory-promo-too
EDIT I bought my 32 on May 5th, four days too late. I called 611 and tried to get them to let me get the 64 but they wouldn't budge.
thanks!
Just called 611, I qualify, thanks for the tip!
Buyer Remorse is 20 days, so you have until the 25th to return your phone, so just send it back and get a new one this week end?
stevessvt said:
If you are thinking about buying an S6 T-Mobile is giving the 64gb version for the same price as the 32, or you can stay with the 32 and take a credit for the difference. And if you bought it on May 9th or after you can go switch your 32 for a 64 for free.
http://www.phonedog.com/2015/05/21/...-s6-buyers-may-take-part-gs6-memory-promo-too
EDIT I bought my 32 on May 5th, four days too late. I called 611 and tried to get them to let me get the 64 but they wouldn't budge.
Click to expand...
Click to collapse
Remix22 said:
Just called 611, I qualify, thanks for the tip!
Buyer Remorse is 20 days, so you have until the 25th to return your phone, so just send it back and get a new one this week end?
Click to expand...
Click to collapse
Is 20 days for online purchases? In store purchases as far as I know is and always has been 14 days. And I just looked at my receipt and it too says 14 days.
What if I got 64gb? Will they give me a refund? Got it in th 20th only with $200 down (EIP)
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_ReturnPolicy&print=true 14 days in store and 20 days if bought on the phone or online AND for upgrades, hope you fall in one of these categories
jhun80 said:
What if I got 64gb? Will they give me a refund? Got it in th 20th only with $200 down (EIP)
Click to expand...
Click to collapse
You should get $80 back if you bought it on the 20th.
Remix22 said:
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_ReturnPolicy&print=true 14 days in store and 20 days if bought on the phone or online AND for upgrades, hope you fall in one of these categories
Click to expand...
Click to collapse
Unfortunately I don't. I bought in store. Oh well. Glad some of you are going to get to take advantage of this.
jhun80 said:
What if I got 64gb? Will they give me a refund? Got it in th 20th only with $200 down (EIP)
Click to expand...
Click to collapse
I called yesterday and they gave me an $80 bill credit.
Synyster06Gates said:
I called yesterday and they gave me an $80 bill credit.
Click to expand...
Click to collapse
So i can claim it now? I dont have to wait tomorrow?? Cool. Thank you
jhun80 said:
So i can claim it now? I dont have to wait tomorrow?? Cool. Thank you
Click to expand...
Click to collapse
Correct. People have been calling in since the 20th.
Synyster06Gates said:
I called yesterday and they gave me an $80 bill credit.
Click to expand...
Click to collapse
Synyster06Gates said:
Correct. People have been calling in since the 20th.
Click to expand...
Click to collapse
I called the Tmo CS and they said its gonna start tomorrow, i asked them about the buyers remorse coz i bought the phone before the 23rd but they told me to call where I brought it from.
Or what are the right questions to ask them? Looks like some of the reps aren't aware of the promo yet because they have to check online. They asked me where I saw the promo on what site. I told them xdadev lol
jhun80 said:
I called the Tmo CS and they said its gonna start tomorrow, i asked them about the buyers remorse coz i bought the phone before the 23rd but they told me to call where I brought it from.
Or what are the right questions to ask them? Looks like some of the reps aren't aware of the promo yet because they have to check online. They asked me where I saw the promo on what site. I told them xdadev lol
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I told them I saw it on their website when I went to pay my bill. I just said I purchased my phone on the 20th and I saw the promotion online. I said if I had known about that I would have waited a few more days, and I was wondering if there was anything they could do for me. She put me on hold to talk to someone then came back and credited it.
Synyster06Gates said:
I told them I saw it on their website when I went to pay my bill. I just said I purchased my phone on the 20th and I saw the promotion online. I said if I had known about that I would have waited a few more days, and I was wondering if there was anything they could do for me. She put me on hold to talk to someone then came back and credited it.
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Can you give me the exact link of their website where you saw it? Thanks for the tip
jhun80 said:
Can you give me the exact link of their website where you saw it? Thanks for the tip
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I just tried looking for it and unfortunately I can't find it. It may have been an accident but after seeing it confirmed online I used the online chat and he advised me to call.
They do have the ad on TV - https://www.youtube.com/watch?v=cfDchiL302w
I had to buy it at launch ?
My store tried to charge me the $50 restocking fee, even though I am within the grace period. Is that correct?
droidwrx said:
My store tried to charge me the $50 restocking fee, even though I am within the grace period. Is that correct?
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Nope. According to the article its supposed to be retro active. 14 days if store purchase, 20 if online.
stevessvt said:
Nope. According to the article its supposed to be retro active. 14 days if store purchase, 20 if online.
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I called customer service and they said it is a gray area, and within the discretion of the store, to charge that restocking fee. They were unwilling to do anything further. So, this did not work for me.
droidwrx said:
My store tried to charge me the $50 restocking fee, even though I am within the grace period. Is that correct?
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Call customer service from your phone with 611 and tell them your story. Chances are they will put a note on your account to give you a 50 dollar credit if the store charges you. If that does happen all you have to do is call them again and your next bill will be credited.
EDIT
Just saw your reply, I'm sure a 50 dollar credit is also at the cs reps discretion.
I was told going from 32 to 64 will have the 50$ restock. Even with the sale this weekend. And is tmo giving away the 32gb free? Would I then just not have to pay the monthly fee for it? Mine is defective anyway so I have to exchange. If the 32 is free and no monthly fee on top of the 50$ line fee then I'll take it free.
I purchased a 64 s6 and 64 edge on the 17th, customer service gave me a $160 credit to my bill. Also confirmed buyers remorse was for 14 days from the 23rd. This post saved me a bunch of money and I thank you!