Android system error - Nexus 6 Q&A, Help & Troubleshooting

I'm having a pretty serious issue. My phone rebooted on its own earlier and I only know because when it came back on it has the message: android system there's an internal problem with your device, and it may be unstable until you factory data reset.
I booted into safe mode and got the same error which tells me it isn't an app (I think)
Titanium backup force closes upon boot and will not open. I was hoping to use it to backup a couple of my games.
Anyone know of a fix? I haven't installed anything new in the last few days. Do I just need to hard reset? I'm hoping to avoid that. I might try to flash a new 5.1 system to see if that fixes it.

I had the same problem before. I believe its due to an error with the /data partition. Best thing I can recommend is formatting /data

As an update. I fastboot flashed I over D and did not get anywhere. I still get the error when it boots up and titanium backup is still borked. It was working fine before. I've heard that SMS apps can give issues so I am backing everything up, including the messages, and I'm going to erase all the messages and Textra. I will then reboot. If that doesn't fix it I guess it's time for a format of everything.
I've had Android for a long time, since the OG Hero on Sprint. This is the first time this has happened, so I'm hoping it isn't a common thing for the Nexus 6.

Deleting all messages and textra did not fix the issue. The only thing I think that could've caused it is recently by chainfire. It happened the day after I installed, tried, didn't work, and uninstalled. The next day the issue pops up and won't go away. Could also just be coincidence.
The only way I fixed this was factory reset. I did not have to wipe user data.

Related

Force Close of com.google.process.gapps

Need some help with an error. I've seen a couple of posts about this, but no one was giving their situation/phone info to make any help effective. So, here goes.
I got a new SD card (bigger, and class 6). I used Backup (root) from the Market to save everything, partitioned my SD card, upgraded the partition to ext3, wiped my phone, re-installed Cyanogen's 4.2.13 (I use apps2SD) and the Community Hero Mix Theme (Reg Launcher and Stericsson's Lock Screen). Also reset the Radio Image, and have 2.22.19.261. Restored everything with the Backup app, then re-booted.
All apps are installed (successfully tested about 20). After Auto-Sync, I turned off syncing and ran fix_permissions, then re-booted. Gmail app's cache was cleared on a whim.
Now, whenever I go to download a Market update, I get the com.google.process.gapps Force Close. Unable to update any apps, although the whole list is there. Nandroid restore fixes everything, but I noticed my phone running MUCH faster after the wipe, so I'd like to get this figured out. Have tried the above process 3 times, but no success. And, like they say, Insanity is trying the same thing over and over again, but expecting different results.
you should start fresh anyway and next time please here
http://forum.xda-developers.com/forumdisplay.php?f=507
After wipe prob should be gone.
Next time, please post your questions in the Questions and Answers forum.
Moved.
After wipe prob should be gone.
Um, unfortunately that's a no. The wipe seems to be causing the problem. As I said, I've re-done this whole process 3 times. Every time I come back from the wipe, I have the force close. Only nandroid gets rid of the problem. And nandroid returns the lagginess issues.
Could try another rom like dwang or superD1.2 and see if you get the same errors.. I was getting gapps forceclose and tried many times finally I tried another rom "superd" and been happy since then! Stable and greeat speed
You just need to uninstall market updates in settings --> manage applications.
By the way, I would suggest not using backup for root users, usually the work required to come back from that is the same as from a fresh wipe.
cloverdale said:
You just need to uninstall market updates in settings --> manage applications.
By the way, I would suggest not using backup for root users, usually the work required to come back from that is the same as from a fresh wipe.
Click to expand...
Click to collapse
I'm very familiar with manage applications uninstalls, however, the Market Updater app does not give un-install as an option. I can Clear Data, Clear Cache, Clear defaults (these three are grayed out), or I can Force Stop, which doesn't seem to do anything. Any other ideas?
New Symptom
As a result (I'm sure) of changing SD cards when the old one had all of my apps on it, I have about 10 apps that were protected that did not transfer by the Backup process. My phone thinks I have them, the Market thinks I have them, but I can neither uninstall them (option grayed out in the Market and they are non-existant in the Manage Applications menu), nor can I update them (as the Market seems to think I already have them). The shortcuts are of course broken, and the "Open" button in the Market is also grayed out.
Any ideas?
PS-I've tried clearing the Market cache, but didn't help.
New_Guy777 said:
As a result (I'm sure) of changing SD cards when the old one had all of my apps on it, I have about 10 apps that were protected that did not transfer by the Backup process. My phone thinks I have them, the Market thinks I have them, but I can neither uninstall them (option grayed out in the Market and they are non-existant in the Manage Applications menu), nor can I update them (as the Market seems to think I already have them). The shortcuts are of course broken, and the "Open" button in the Market is also grayed out.
Any ideas?
PS-I've tried clearing the Market cache, but didn't help.
Click to expand...
Click to collapse
Never mind, I popped my old SD in and used Titanium Installer to take care of my apps problem.
Still looking for help on the force close. Even does it straight after a factory wipe with vanilla 1.6!
I'm betting the Market Updater is the culprit, but can't seem to find a way to get rid of it.
Thanks in advance!
I your terminal enter
Code:
ls /data/app
Report back with the listing.
Hi All!
I'm new to this forum, but I registered because I had exactly the same problem. I've updated to the latest CyanogenMod 4.2.13. Since then I had the same crash ever since, i whipped about 4 times and downgraden step by step to 4.2.12 and 4.2.11 which all worked perfectly before. But now i had the same problem.
So i went back a few steps and reinstalled the HTC image which was needed to use the google apps again. When I installed this one. Then i booted it, hey everything works! Nice, reinstall Cyanogen 4.2.13 and just whiped it again (who cares ) and tadaaa, everything works.
Hope it works for you as well!
Good luck!
i was having the same issue when i was trying to install Cyanogens 4.2.13 coming from a different rom also. i found the solution here... hxxp://forums.t-mobile.com/t5/Operating-System-Software/the-process-com-process-gapps-has-stopped-unexpectedly-on-CM-s-4/td-p/288743
(don't know if i can post direct links to other sites so i just replaced the t's with x's at the beginning of the URL)
basically what you gotta do is flash cm-4.2.9.1 1st and after you sign in let it sync, then reboot and flash cm-4.2.13 over with no wipe and everything should be fine. let me know if this helps. it worked for me
Now, whenever I go to download a Market update, I get the com.google.process.gapps Force Close. Unable to update any apps, although the whole list is there. Nandroid restore fixes everything, but I noticed my phone running MUCH faster after the wipe, so I'd like to get this figured out. Have tried the above process 3 times, but no success. And, like they say, Insanity is trying the same thing over and over again, but expecting different results.
Click to expand...
Click to collapse
i had the same problem download this and flash it, this worked for me.
here you go androidspin . com / downloads .php ? dir = wesgarner / ROM / %26file=fixme-signed.zip
(sorry i am a new user and cannot post links, so i had to be creative)
ifactory said:
i had the same problem download this and flash it, this worked for me.
here you go androidspin . com / downloads .php ? dir = wesgarner / ROM / %26file=fixme-signed.zip
(sorry i am a new user and cannot post links, so i had to be creative)
Click to expand...
Click to collapse
i run the latest cyanogen and i still get this error.
No matter what i did, the error still appears.
What exactly is this file and what does it fix?
Thanks,
Ken
http://forum.xda-developers.com/showthread.php?t=792691
Had the same problems.. started last night when I tried to use my VPN on the phone to sign in to Market.. once signed in.. google accounts asked me to sign in again..(verify account) big mistake.. as it seems that it has registered me twice on the phone somehow..
anyway.. the FC on sync came thick and fast.. was out last night.. so couldn't actually take the time to check what was going on..
today did some research..
for me.. after trying a few processes.. I have gone the route of using Titanium backup and freezing the Gmail applications.. I never used it anyway.. as used the stock HTC email program..
happy to report that the FC on sync's have now stopped..
Edits: nope bloody thing.. got a few this morning on bootup.. and it seems market is dead for me..
I have reformatted the card and wiped all cache's.. but still got problems..
hesitant to do a hard reset at the moment as using the phone in China.. So dont actually know what it will wipe out if I reset it?
Can someone chime in here for me..
so the question is.. if i do a hard reset.. will I lose the actually settings that make it hook in to the phone network?
and I suppose from this we get.. how do I pull all of these settings out of the phone to reuse them again after the reset?
Thats a HTC EVO with stock rom
few specs on the software..
Firmware : 2.1 update 1
Baseband version : 2.15.00.07.99
Kernel: 2.6.29-789bf291
Build number: [email protected] test2 (really.. whats this?)
Software number: 1.47.706.1
PRL Version : 1.71_003
PRL version: 00202
Thanks in advance..
Edit: after searching the net for the last few days for a fix.. its seems to be a Android bug.. no amount of wipes and resets put me back on track..
So in the end I went for a fresh Rom... Myn’s Warm TwoPointTwo - [RLS 5 - 01/07/2011] http://forum.xda-developers.com/showthread.php?t=793471
Happy to say.. all fixed and now looking good again..

Hanging on Install/Uninstall

Disclaimer: did several forum searches and google searches and came up empty, so if I missed the exact wording and this is covered elsewhere please don't flame me into oblivion.
For some reason my Nexus One running FRF85B is unable to install or uninstall any apk's. It just hangs at the installing... or uninstalling... respectively. Has anyone else ever seen that?
Installing has always been really darn quick. Now it just appears to be hanging.
EDIT: Adding new symptom: "Manage Applications" shows the apps installed , but their space is forever listed as "Computing...". It's like the manage applications service is just hosed.
Randy
I have seen that as well. I would have to exit (back or home) then when I got back to the applications screen again it wouldn't have to load at all.
Same here, AT&T Nexus One using FRF85B.
The weird thing is, the app(s) actually DO uninstall or install correctly, just that the Market page shows it's not, and hangs at it.
When I force stop the market, then relaunch and check my downloads, they're now reset to the correct info.
Well I'm glad it is not just me. Thinking it was a bad ROM I reinstalled (with complete wipe) Modaco's ROM, then stock Froyo, etc.
Problem went away when I just said screw it and installed CM 5.0.8.
The only problem that persists now is the server error going to the downloads tab of the market. I can't seem to lick that one even though apps download and install fine from the market.
On a side note CM5.0.8 still is snappier than Froyo. I'm salivating at the thought of CM6.
If anyone is also getting persistent errors with the market downloads tab, please chime in. I find it suspicious that I'm having this problem regardless of which ROM is installed.
Sent from my Nexus One using Tapatalk
No matter what I do I still get the server error in the Android Market application when I go to the downloads tab.
I've re-flashed the Froyo Radio and tried both CM 5.0.8 and Froyo.
I don't see others complaining about this so I have to imagine there's something wrong on my end. I just don't know how to diagnose it. Does anyone have any ideas? At All?
Randy
nxt said:
Same here, AT&T Nexus One using FRF85B.
The weird thing is, the app(s) actually DO uninstall or install correctly, just that the Market page shows it's not, and hangs at it.
When I force stop the market, then relaunch and check my downloads, they're now reset to the correct info.
Click to expand...
Click to collapse
I did see that in the CM 5.0.8 ROM, but Froyo is a complete no-go. I've reflashed the radio, and have been using Modaco's ROM because it is the only one I know of that is just a rooted update I can flash with Amon-RA's recovery, but still no luck.
This is scary.
UPDATE
I went all the way back to Stock, Unrooted 2.1 from January, and still get the server error in the downloads page of the Market app. So for giggles, I wiped, created a new gmail account, and lo and behold, everything works. I could download apps, and they showed up in the download tab as installed.
That pretty much puts an end to thinking it's an app/ROM/radio problem, I think.
I then wiped again, went through initial setup with my primary Google account and I'm back to server errors on the downloads tab.
I guess maybe it really IS a server error. Don't know what I can do about it, except gripe...but at least I can stop scratching my head over what ROM/Radio is installed.
After several days of experimenting, the fact is that on any Froyo rom, whether it's stock or rooted, google's or cyanogen's, wiped or not wiped, new gmail account or existing gmail account, what I'm seeing is that, even if I wipe, go into Android and DO NOT enter a google account, going straight to settings | Manage Applications | running applications, shows "Computing..." forever.
Now, if I do a full wipe, it doesn't know anything about my account, right? And the cache, and all that are all wiped. So, what could possibly cause the infinite "Computing..." in the apps?
Does anyone know?
It happened to me as well last night. I was installing an apk (updating over an older version), and it showed "Installing...." forever. No hardware button gave me any response and I eventually had to reboot the machine by pressing the 3 buttons (luckily this worked. I really hate the thought of pulling the battery out...). After the reboot I tried again and it installed without a problem.
I m on a stock Nexus One FRF91, never hv an issue b4 that latest system update. Looks like it is bringing more issues to me...
what 3 buttons reboot the phone?
The same thing is happening to me. When trying to install any market app, it just hangs at "installing. I have to reboot the phone to get it to stop doing it.
Every once in a while, about 1 out of 15 times, I can get an app to install correctly and quickly, but all the other times it hangs.
It started happening when going to froyo. I have tried several different froyo mods and the same thing happens on all of them. When I nandroid back to 2.1 it is fine.
It happens to me with the Rodriguezstyle mod, the Kang-O_rama mod and the evil n-one shot Noir mod.
In order to fix this issue. You MUST do the following steps:
1. Wipe the SD card.
2. Wipe ext partition (if there)
3. Delete spareparts if you have it ANYWHERE on the system
4. Reboot the system into recovery
5. Wipe all cache's
Tada! Fixed!
This fixed it for me on Kang-O-Rama.
I belive the problem is when moving ROMs and the new app2SD feature stores files on the SD. When moving ROM's, it try's to scan them but fails. Something is stuck in a loop and wont stop .
When taking out the SD card, it ALL works flawlessly (give it a go if you need to install some apps to help)
rmagruder said:
what 3 buttons reboot the phone?
Click to expand...
Click to collapse
Press the trackball, volume down and the power button all at the same time.
If you have root then the app quick boot is a one click solution.
When I was or do have a stalling at the install. I clear the market data and this works for me. I also try to keep the cache clear.

N1 freezing a lot on FRF91

Since I manually upgraded from EPE54B to FRF85B to FRF91, my phone has been freezing a lot. I don't really see a pattern to it as far as which apps are open when it freezes. It has happened on Handcent, browsing, Gmail, and probably a couple other apps. Anybody know what could be causing this?
yes u are right, its freezing.
Try this, from lostinbeta:
Yes, boot into recovery (turn off the device, then hold down the trackball while powering on the device)... then follow the instructions to navigate to the recovery window)... I believe when you get to recovery you get an android with an exclamation point.... press volume up, volume down, and power button all at the same time to access the submenus. Wipe should be in there. Works for non-rooted and locked phones. It's the same way I did my manual 2.2 update.
Wouldn't that wipe all the data on my phone?
Select the wipe cache option first and see if that fixes the issue. That only clears the cache partition and not the phone data.
If it doesnt then you might want/have to do a factory wipe which will delete all ur info (so back them up first).
I wiped the cache, but that didn't help. I decided to try disabling some applications to see if one of them was causing the problem. I think I may have found it. I disabled some of the options on LauncherPro that said they could cause instability, and I haven't had a problem since.
I'm having problems with the phone freezing as well.
i had a problem freezing too and i jus did a factory reset/data wipe in recovery and everything came out good no freezes, did manual updates too
I ended up doing a factory reset/wipe as well, and that fixed the problem for me.
Go to the market and grab Process Manager Full. Kill some of the apps running in the background like mail, browser, music or stuff that isn't a service. Free up some memory and see it that temporarily fixes freezing. We all deal with this and for myself, closing apps always unfreezes the phone.
Is there a way to solve this problem without factory wipe? Mine freezes 5 times a day....
On FRF91
Sent from my Nexus One using XDA App
I was going through this as well. If I fell back to the original ERD PASSIMG and then updated to ERE27 and stayed there things were fine.
As soon as FRF91 got pushed to my phone it would begin running hotter and lock up / restart many times per day. Yesterday alone I counted five lock-ups in 45 minutes while out shopping with my wife.
I finally got frustrated and last night I rooted my phone and did the hack needed to block the 2.2 OTA. I am currently running rooted 2.1 ERE27 (otherwise stock) and my phone is behaving nicely.
I haven't had a single lock-up/reboot since I rooted. There are some things I miss from FroYo now (like properly working hands-free Bluetooth) but I can live without if it means my phone is behaving properly.
Your still going to get the OTA, I restored one of my nandriod backups FRF85, and the OTA was waiting for me after bootup. You can't flash it though if you have custom recovery. They have rooted stock FROYO, try it out maybe you'll like. I would never go back to 2.1 that's insane.
Sent from my Nexus One using XDA App

"There was a problem with authorization. Please wait while we reset your device"

"There was a problem with authorization. Please wait while we reset your device"
OK - I have a Nook that was purchased at 1.00. I registered with BN.
Then I used NookColor_v1.1.0_r2.zip to root it.
I installed Market and got ADB to work. Life was great.
I think life started turning south when I went to the BN marketplace and purchased a book. In the middle of reading it, I got the dreaded "There was a problem with authorization. Please wait while we reset your device".
Fortunately, I had backed up my ROM using ROM Manager. So, I re-installed my ROM and it wasn't long before I got the message again. I feel like I'm now in an endless loop of resetting my device. I'm not sure how to get out of it. I've read several threads on this subject that simply leave me confused at this point. I'm looking for guidance. I LOVED my rooted Nook Color while it lasted. I don't like it stock. I'm looking for help.
I've been rooted on 1.0.1 since Christmas, and shortly after I first rooted, I had this happen to me too. There were others affected as well. Back then, we didn't have the recovery image, so I just set everything back up by hand. Since then it hasn't happened to me.
I haven't dug further, but I would guess that there is something that B&N doesn't like in the rooted image, but after a reset, it was happy again. Again, this was with my 1.0.1 root and an earlier rev of Autonooter, but this may be a way out of the loop you're in.
I had the same problem and assumed that it was because BN authorization puts a file on your NC that is date sensitive and if you do a restore (I was using titanium backup) and put an older file in place it will trip this reset scenario. I did a reroot with autonooter 3.0 and restored everything but any BN apps or data and the problem is gone.
Same thing just happened to me too. Going to restore and re-root later today.
I just went through the same problem as well. Tried out Nookie Froyo on emmc. Liked the Nook stock interface better. Tried restoring via CWM and get the "There was a problem with authorization. Please wait while we reset your device" error. Tried it twice and got the same error twice as soon as it connects to wifi.
Ended up having to flash back to stock and start the rooting process all over again. And now it seems to be fine.
Happened to me two weeks ago and I kept restoring. That's the problem, when I restored back to an older rom. Just root it again, restore the apps manually by dling off the market or through Astro. Don't restore the whole thing through CW. It worked for me because I haven't had the problem since then.
khmerwunder said:
Happened to me two weeks ago and I kept restoring. That's the problem, when I restored back to an older rom. Just root it again, restore the apps manually by dling off the market or through Astro. Don't restore the whole thing through CW. It worked for me because I haven't had the problem since then.
Click to expand...
Click to collapse
It happened to me as well funny thing was that I had a 1.1.0 never rooted Nook Color and I rooted with AutoNooter 3.0.0 and it happened within 24 hours. There was no restoring backups or anything. Any ideas?
bobo12 said:
It happened to me as well funny thing was that I had a 1.1.0 never rooted Nook Color and I rooted with AutoNooter 3.0.0 and it happened within 24 hours. There was no restoring backups or anything. Any ideas?
Click to expand...
Click to collapse
Again, my guess is that there is something in the rooting process that trips the reset. If you allow the reset to proceed without restoring the whole rom (Titanium restores should be fine) then you likely won't see it again. It's a little tedious, but should be ok... I've been running rooted for over a month with 1.0.1, and aside from the first reset, it's been smooth sailing.
scottanious said:
Again, my guess is that there is something in the rooting process that trips the reset. If you allow the reset to proceed without restoring the whole rom (Titanium restores should be fine) then you likely won't see it again. It's a little tedious, but should be ok... I've been running rooted for over a month with 1.0.1, and aside from the first reset, it's been smooth sailing.
Click to expand...
Click to collapse
I allowed it to reset but when it came back I was missing several crucial applications such as gmail, the android market and youtube. The rest (that are included in the root) were there. But I was lost without those applications and believed that a full rom reset was needed. Would there have been another way?
Using Titanium Backup, backup only User apps and data. Do not backup System apps and/or data. When you get back up from the reset and re-root, only restore User apps and data.
Maybe you can restore the ROM and backup just the User apps and data. Remove the SDcard. and then let it reset, or reset it to stock yourself. Get it back to how you want the base, root, install TiBu then restore your User apps and data.
Shameless plug: if you haven't already, buy Titanium Backup. It can be a life saver, or at least a sanity saver. I have no affiliation with the author, just a fan of the program.
Homer

A little overwhelmed

My wife has a Galaxy s5- ATT SM-g900a. Recently the phone randomly locks up and/or reboots. I have factory wiped it with the same results. I have done some reading but not sure where to start on fixing this problem. It looks like its got G900AUCS4DPH3 on it now. Is it possible one of the apps is causing this or is the OS or what should I do to remedy this. Thanks
If you have done a factory wipe, then it is not an app issue. After a factory wipe you should have been left with no apps and only the barebone OS, unless if you did a full restore. If that is the case, redo factory wipe without app restore and see if the issue continues. If it is fixed, install the apps one by one, starting from the ones that are the most important for her, and see if it brakes after installing any specific apps again. Good luck
BACKUP. Google does not backup properly. Note passwords. Note local data. Backup photos. ....

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