Motorola Connect and Moto Maxx not connecting - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hi guys,
I have been trying to get the Motorola connect to work for a month now, been working fine before and for a brief time.
The problem is the chrome extension and the app on the phone are not connected. It keep trying to connect and fails. After some researching I found that this is a common problem for Moto Maxx (Droid turbo)
Any ideas?

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Make sure you use the original USB cable that came with the phone and have Bluetooth enabled. Android Auto works fine on my Moto X Pure with Android 6.0.
Gtech145 said:
Make sure you use the original USB cable that came with the phone and have Bluetooth enabled. Android Auto works fine on my Moto X Pure with Android 6.0.
Click to expand...
Click to collapse
I already tried this before making this post, but thanks for the suggestion! The moto X pure works because it runs a pure version of Android.
Did you try doing a factory restore on the phone? Wouldn't hurt to try.

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