[Q] Could not download System Update - Xperia Z3 Compact Q&A, Help & Troubleshooting

I have a Z3 compact on UK three network and the system update notification has come through telling me that it is available for download. But when I try and download it just hangs for a second or two and then says "could not download". Doesn't give a reason why the download won't even start. I have no access to a pc so can't update via that method, it's OTA or nothing for me at the moment.
Been so excited waiting for the update and now it's saying it's available it's driving me mad that I can't get it!
Any ideas anyone?

I have a feeling it's an issue with Sony's servers, tried updating via the PC Companion and that's complaning it has no network connection.

ledbythereaper said:
I have a feeling it's an issue with Sony's servers, tried updating via the PC Companion and that's complaning it has no network connection.
Click to expand...
Click to collapse
Are you trying to update in the UK too?

pyromaniak16 said:
Are you trying to update in the UK too?
Click to expand...
Click to collapse
Here is your answer:
http://forum.xda-developers.com/z3-compact/general/questions-belong-t2868300

pyromaniak16 said:
Are you trying to update in the UK too?
Click to expand...
Click to collapse
Yup, but with the Z3 Compact Tablet not the phone, downloaded about a meg and then ti went to pending network.

pyromaniak16 said:
I have a Z3 compact on UK three network and the system update notification has come through telling me that it is available for download. But when I try and download it just hangs for a second or two and then says "could not download". Doesn't give a reason why the download won't even start. I have no access to a pc so can't update via that method, it's OTA or nothing for me at the moment.
Been so excited waiting for the update and now it's saying it's available it's driving me mad that I can't get it!
Any ideas anyone?
Click to expand...
Click to collapse
Same here on 3 (UK). You can update it fine using Sony PC Companion, or the manual way with XperiFirm/FlashTool

Update is now installing for me.

ledbythereaper said:
Update is now installing for me.
Click to expand...
Click to collapse
Me too! Was driving me mad hitting refresh and now it's eventually managed to download

I'm having the same problem. Did you guys get it work via the phone software or pc companion?
Edit. Rebooted my phone, went to the update centre and it is now downloading.

Related

Update to 434 Error installing

Hi All,
I have a little problem when I'm trying to update to the last version of the Xperia Z. When I try directly on the phone everything going fine , he download the update, reboot and next I see a progression bar but arrived to the half , he stop and reboot the phone and I see the error that the update failed.
Next I've try to do the update with the PC Coompanion but impossible to arrive to the recovery mode of PC Companion
Any Idea?
Kinoal said:
Hi All,
I have a little problem when I'm trying to update to the last version of the Xperia Z. When I try directly on the phone everything going fine , he download the update, reboot and next I see a progression bar but arrived to the half , he stop and reboot the phone and I see the error that the update failed.
Next I've try to do the update with the PC Coompanion but impossible to arrive to the recovery mode of PC Companion
Any Idea?
Click to expand...
Click to collapse
Sony Update Tool
it will work, be sure
:good:
x102x96x said:
Sony Update Tool
it will work, be sure
:good:
Click to expand...
Click to collapse
Yeah but I need to reset everything no?
Kinoal said:
Yeah but I need to reset everything no?
Click to expand...
Click to collapse
No.
all ur data will remain

ok i need help i updated the phone to the latest update.now stuck service mode

hi.
so i think i need help. i updated the phone few days ago to the latest firmware. and the phoen was fine for the next 2 days. i never had to restart or anything. today one of my games wasnt working so i figured my phone might need a restart.
anyway i did. and now my phone is stuck in some service mode i assume ? its a triangle with screw driver inside and a blue moving bar under it.
i dont know what to do. my phone isnt rooted or anything. i didnt even attempt to root after the update. nothing. just restarting the phone :/
am i f**ked ? :/
How did you update, OTA or pushed via FlashTool?
Dinkoz said:
How did you update, OTA or pushed via FlashTool?
Click to expand...
Click to collapse
flashtool
The only thing you can do in situations like this, as told in every such thread, is reflash with the flashtool.
Will FlashTool pick it up when connecting via Vol -Up? If so, try pushing the FTF again,even a different FTF?
i will try when i get home to see if it will pickup the flashtool.
it kinda sucks tho. why it did this ? i didnt even install anything in the stupid thing aside from few games. jesus.
What FTF did you use ? I would suggest using another just in case, you may / may not need to wipe data
the one from the main thread :/. " not the one with the typo "
i think its from singapore one ? because it had some stuff from that country.
i will go home in 1 hour or so and try to flash without wipe.
finger crossed :/
its not accepting the flashtool.
i turn the device off. i click on the back botton. but nothing.
the log says the file is connected in fast boot mode. but there is nothing . i still get the pop screen that shows the instructions how to plug your device.
any help
ll_l_x_l_ll said:
its not accepting the flashtool.
i turn the device off. i click on the back botton. but nothing.
the log says the file is connected in fast boot mode. but there is nothing . i still get the pop screen that shows the instructions how to plug your device.
any help
Click to expand...
Click to collapse
Volume down and plug the usb.
Sent from my C6603 using xda premium
ok. by miracle i got it to work. but i am not sure what happened and why it did this.
all good i guess :/
also, i wonder if there is an official version of this. not bloated with weird stuff. like euro version or something.
also. one more question.
is there a root for this ?
Reinstall the software with sony update service is what you have to do
http://www.sonymobile.com/gb/tools/update-service/
glad to read that is fixed ..
I had this same issue yesterday. I installed the the update from the India c6602. Things were working fine the first day. I did a reset and then had the same issue as the OP had.
A re-flash with the flashtool didn't work the first time and the I tried the Sony companion fix option, and still had problems. Then I realized I had to install the drivers. Are you on windows 8? did you install the drivers that came with the flashtool? I did and then re-flashed, and now its fine again.
ll_l_x_l_ll said:
ok. by miracle i got it to work. but i am not sure what happened and why it did this.
all good i guess :/
also, i wonder if there is an official version of this. not bloated with weird stuff. like euro version or something.
also. one more question.
is there a root for this ?
Click to expand...
Click to collapse
Most people seem to have flashed the Global FTF, you could reflash the old firmware, then when you plug into PC Companion it should flick up the update for you/your region.
I would just flash Global

Xperia SP issues

Hi everyone !
I've some problems on my Xperia SP. I bought this phone 1 month ago, it's unrooted, the build number is 12.0.A.1.257. So:
1. The homescreen restarts frequently and randomly, the Viber, and most of my apps too. I've got about 300-350MB of free RAM every time I check it.
2. If I'm listening music via Walkman app, it stops randomly, and if I restart the app, it starts from where I started before. I think it's similar to the first one, and the RAM management causes this issue too.
3. WiFi problems ...
Please help me, if you have any idea ! I'd like to fix these issues, because it was a quite expensive phone for me ... Thank you !
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Joku1981 said:
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Click to expand...
Click to collapse
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Same problems here. NO update available either
Sent from my C5303 using xda app-developers app
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Flash the newest firmware (245) via Flashtool. Its very easy to use and u don`t need to unlock ur bootloader or something else.
Btw. I did to, cause the update to 245 fw wasnt available and I didnt want to wait.

4.3 Update for India

Hello Folks,
Just want to know if there is any official update to 4.3 available in india because i cant see any updates yet.please somebody confirm if there is an update or not if yes please tell me the procedure
Im not sure if OTA is available yet.
Connect your mobile to your computer and check for update in Sony PC Companion ...then you will find it
pranii23 said:
Im not sure if OTA is available yet.
Connect your mobile to your computer and check for update in Sony PC Companion ...then you will find it
Click to expand...
Click to collapse
I dont think it wil help coz there is no updates in my phone's updates center!
sheksbear said:
I dont think it wil help coz there is no updates in my phone's updates center!
Click to expand...
Click to collapse
So, OTA is not out yet.
Check for the update in Sony PC companion.
Make sure you are using official Sony firmware and you will lose root(if rooted) upon update through Sony PCC.
The application will download about 850MB from the internet.

[Q] Bootloop on C5302 - No ROOT, 4.3

Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
AnnaDee said:
Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
Click to expand...
Click to collapse
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
sourabhp said:
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
Click to expand...
Click to collapse
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
AnnaDee said:
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
Click to expand...
Click to collapse
U may try US unbranded or AU version
sourabhp said:
U may try US unbranded or AU version
Click to expand...
Click to collapse
But I'm from EU. I'll probably try another one from EU.
Even so, what really caused this?
There is not always a cause we can point out. Sometimes the systems gets messed up for some reason. You can Flash General EU from here: http://forum.xda-developers.com/showthread.php?t=2645939

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