Greetings.
Very recently, there was an official/OTA update for P7-L10. And I subsequently downloaded and tried to update it as soon as it finishes downloading.
But, when it tried to update, it keeps failing. Is the update wrong? or is there something missing that I am not clearly seeing it?
My current version, out of the box - P7-L10V100R001C00B133SP01
and the update (online update) is (as mentioned) : P7-L10_SouthPacific_C00B620.
Please advise me on what might have went wrong?
Thank you.
piring said:
Greetings.
Very recently, there was an official/OTA update for P7-L10. And I subsequently downloaded and tried to update it as soon as it finishes downloading.
But, when it tried to update, it keeps failing. Is the update wrong? or is there something missing that I am not clearly seeing it?
My current version, out of the box - P7-L10V100R001C00B133SP01
and the update (online update) is (as mentioned) : P7-L10_SouthPacific_C00B620.
Please advise me on what might have went wrong?
Thank you.
Click to expand...
Click to collapse
Do you have custom recovery?
ibeqa said:
Do you have custom recovery?
Click to expand...
Click to collapse
Hey there, thank you for the reply.
I'm not sure, how to check. But I have never rooted this phone yet.
piring said:
Hey there, thank you for the reply.
I'm not sure, how to check. But I have never rooted this phone yet.
Click to expand...
Click to collapse
Do you have TWRP or CWM installed? Was your phone brand new or pre-owned? Do you have custom rom or stock rom?
ibeqa said:
Do you have TWRP or CWM installed? Was your phone brand new or pre-owned? Do you have custom rom or stock rom?
Click to expand...
Click to collapse
Nope, I do not have those installed. This is a brand new phone running stock rom.
Ok, I guess your phone is not branded (vodafone, orange, etc.), so get the b609 update and install it.
If you had firmware 133, how come you got SAE update? Where did you buy your phone?
ibeqa said:
Ok, I guess your phone is not branded (vodafone, orange, etc.), so get the b609 update and install it.
If you had firmware 133, how come you got SAE update? Where did you buy your phone?
Click to expand...
Click to collapse
Yep, it's not. Hmm. I am unsure as to how or where I can get the B609 update, because ever since I first laid my hands on this phone, it has been running B133 out of the box. And, since, in between then and now, I have been going to the system update to look for any update prior to this one that I am currently having a problem to update, and there was no new update (until, again, now )
Also, previously I did went online on my PC to find an update B609, and downloaded it and tried to do a local update. and unfortunately for me, it caused my phone to be soft-bricked, and back then, I have not turned on my USB debugging or did any major changes to my phone, thus, requiring me to send my phone to the service centre. So, I'm kinda weary about downloading an update online from my PC, as of now.
Well, I am not sure what SAE is, and to answer that question, again, I do not know how I may have gotten the update. I bought my phone from where I am currently living, Malaysia.
Can you make a print screen of your SAE update problem?
sorry, but um, can you please enlighten me as to what is SAE? I am truly sorry for not knowing this.
piring said:
sorry, but um, can you please enlighten me as to what is SAE? I am truly sorry for not knowing this.
Click to expand...
Click to collapse
SEA is the code Southeastern Asia
Ohhh. haha. Sorry, was wondering what SAE was. Will update as soon as possible.
ibeqa said:
Can you make a print screen of your SAE update problem?
Click to expand...
Click to collapse
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
piring said:
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
Click to expand...
Click to collapse
So OTA fails., what's the code of error (why it fails)?
Also, you can try manual update or the "3 button update" (it is described in the forum).
But the most important thing is to know why it fails.
P.S. You can take print screens from the Hisuite during update or when it fails
piring said:
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
Click to expand...
Click to collapse
Hi piring, I've encounter the same issue with updating from B133SP01 to B620, my set is a"SOUTH PACIFIC" model.
I even brough my set to the huawei service centre to see if the technician over there can solve the issue but unfortunately, they are just as clueless as I am..... They did a factory reset of my set and tried to install the update again but the update still fail to install. There is no error code but only "fail" word appearing. They claim it's because my set was rooted but when I have unroot my phone, it still.can't update.
So if you managed to successfully updated your set, can you share with me how to go about it? Thanks.
[email protected] said:
Hi piring, I've encounter the same issue with updating from B133SP01 to B620, my set is a"SOUTH PACIFIC" model.
I even brough my set to the huawei service centre to see if the technician over there can solve the issue but unfortunately, they are just as clueless as I am..... They did a factory reset of my set and tried to install the update again but the update still fail to install. There is no error code but only "fail" word appearing. They claim it's because my set was rooted but when I have unroot my phone, it still.can't update.
So if you managed to successfully updated your set, can you share with me how to go about it? Thanks.
Click to expand...
Click to collapse
Oh. well, to be honest, I kinda given up hopes on how to update it. And with that, I am still clueless as to how to update it. I have tried using HiSuite, but to my surprise, HiSuite mentioned that my phone is already up to date. So, I am honestly puzzled as to how my phone is pushing for an OTA, but HiSuite insists that my phone model is of current and latest update.
Sorry I am unable to help you.
piring said:
Oh. well, to be honest, I kinda given up hopes on how to update it. And with that, I am still clueless as to how to update it. I have tried using HiSuite, but to my surprise, HiSuite mentioned that my phone is already up to date. So, I am honestly puzzled as to how my phone is pushing for an OTA, but HiSuite insists that my phone model is of current and latest update.
Sorry I am unable to help you.
Click to expand...
Click to collapse
Hi piring, same thing goes for my HiSuite as well. It's kinda of sucks that the update is available but can't update. It's even more worse that Huawei service centre cannot do anything about it and just tell me forget about the update and ignore the notification. Now i have a phone with a permanent notification mark that i cannot get rid of.
P7-L10 is a good phone but the support i'm getting from Huawei service centre is really unprofessional and disappointing.
But anyway, thanks for your reply.
Related
Hello all,
I am not sure whats up with my turbo, I updated a while back now with the OTA that enabled VOLTE , since then my phone says I have a software update. When i click on the update available it checks then tells me my software is up to date?
Has anyone else had this happen to them?
I attached a screenshot of the info I see.
nato844 said:
Hello all,
I am not sure whats up with my turbo, I updated a while back now with the OTA that enabled VOLTE , since then my phone says I have a software update. When i click on the update available it checks then tells me my software is up to date?
Has anyone else had this happen to them?
I attached a screenshot of the info I see.
Click to expand...
Click to collapse
It looks like you deferred the update, look at your status , mine says update successful, where your's doesn't.
sting5566 said:
It looks like you deferred the update, look at your status , mine says update successful, where your's doesn't.
Click to expand...
Click to collapse
I saw that too, I managed to do the update when it came through. Just weird thats all. I will try a factory reset and see if it changes it.
Thanks
nato844 said:
Hello all,
I am not sure whats up with my turbo, I updated a while back now with the OTA that enabled VOLTE , since then my phone says I have a software update. When i click on the update available it checks then tells me my software is up to date?
Has anyone else had this happen to them?
I attached a screenshot of the info I see.
Click to expand...
Click to collapse
Just wait a moment, i think it is doing update on background, it will say successful after it is done.
Good evening all.....
I have already search for this amongst the forums but unfortunately I could not find anything so I am hoping you are able to help.
I currently own a Huawei P9 EVA-L09C440B138 with EMUI 4.1 - Android 6.0 Installed, locked to EE-UK. My partner has the same mobile but with a different network and she received the update to EMUI 5.0, Android 7.0, MONTHS ago. You may or may not have heard, all EE customers with Huawei P9's seem to be suffering from the same problem, and whenever we approach EE we get the same bull**** response "when the update is ready you will be notified", no timescale, nothing.
So my question is, is there a way I can bypass the standard update procedure as I fear I will never get that update, or am I going to have to be patient and wait until further notice.
Any advice would be much appreciated.
Many thanks guys
See this link to get started:
https://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
retsilred said:
See this link to get started:
https://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
Click to expand...
Click to collapse
Thank you very much for this it looks relatively simple to do but would you be able to advise me if I need any preliminary software or if I need to do anything prior to installing this update. Is there a plan B in case there is potential for my phone to be bricked. If I were to in future self this device to a shop would they be able to tell that this was not a genuine update directly from Huawei?
Whighty383 said:
Thank you very much for this it looks relatively simple to do but would you be able to advise me if I need any preliminary software or if I need to do anything prior to installing this update. Is there a plan B in case there is potential for my phone to be bricked. If I were to in future self this device to a shop would they be able to tell that this was not a genuine update directly from Huawei?
Click to expand...
Click to collapse
Nothing extra needed.
There's always a plan B, there's several threads on her for recovering a bricked P9.
If you don't tell them, they'll probably never notice.
Hello everyone i'm looking for a specific firmware, the PRA-LX1C55B120, i can't get a hold of it from FirmwareFinder, is there another source? Thanks in advance
Anyone?
https://mobiletech360.co/huawei-p8-lite-2017-stock-firmwarerom-android-7-nougat-pra-lx1/
there is a link for c55b183 but even though you download it, i doubt that you can use the dload or twrp to install the firmware.
marstonpear said:
https://mobiletech360.co/huawei-p8-lite-2017-stock-firmwarerom-android-7-nougat-pra-lx1/
there is a link for c55b183 but even though you download it, i doubt that you can use the dload or twrp to install the firmware.
Click to expand...
Click to collapse
Thanks for the answer, but i already can get that from FirmwareUpdater, the one i need is the B120, which is on FU, but apparently the link is broken.
Also why you say that? I think i should be capable of flashing with adb.
oxidyzed said:
Thanks for the answer, but i already can get that from FirmwareUpdater, the one i need is the B120, which is on FU, but apparently the link is broken.
Also why you say that? I think i should be capable of flashing with adb.
Click to expand...
Click to collapse
I haven't tried the adb method as it may screw up your phone if anything goes wrong. On the other hand I tried dload method many times but it always gave me an error. My phone was named P9Lite2017 and it was PRA-LX1 C464, so I installed PRA-LX1C432b191 via Firmware finder, and now I can't even revert back to the C464. I bricked my phone many times too but recovered it thx to erecovery. Still the phone doesn't like it when you change its firmware. Cheers
marstonpear said:
I haven't tried the adb method as it may screw up your phone if anything goes wrong. On the other hand I tried dload method many times but it always gave me an error. My phone was named P9Lite2017 and it was PRA-LX1 C464, so I installed PRA-LX1C432b191 via Firmware finder, and now I can't even revert back to the C464. I bricked my phone many times too but recovered it thx to erecovery. Still the phone doesn't like it when you change its firmware. Cheers
Click to expand...
Click to collapse
Understood, but the erecovery doesn't work for me, every time i try it fails getting the "package from the server"
oxidyzed said:
Understood, but the erecovery doesn't work for me, every time i try it fails getting the "package from the server"
Click to expand...
Click to collapse
I don't know bro, erecovery saved my ass a couple of times, and whenever I screw up the system I just boot into erecovery and tap on 'Download Latest Version and Recovery'. It makes the device like new. Never faced the problem you're facing though.
marstonpear said:
I don't know bro, erecovery saved my ass a couple of times, and whenever I screw up the system I just boot into erecovery and tap on 'Download Latest Version and Recovery'. It makes the device like new. Never faced the problem you're facing though.
Click to expand...
Click to collapse
Ok, will see if i can try something else
Yesterday (2nd febr) suddenly a message popped out saying I have an update. I tapped on it, the phone (P20 Pro) downloaded it all, it got installed but then this screen appeared:
https://www.youtube.com/watch?v=X2IiN-auezM
eRecovery "Update & System Recovery" is not working since its a device from Italia and I am in Hungary.
Bootloader locked. No root.
Any ideas? How can I make it good again?
Also, at the service center they told me I might need to replace the motherboard. Is it seriously possible I need to replace it? (I hope it is not necessary...)
If they replace it for free, backup your data and go for it.
If not, then use the modded hisuite and firmware finder update method that you can find on the forums here.
Thank you. Could you link it?
I tried FF, since my phone won't get over eRecovery, I only tried it with desktop.
The DNS in the router has been set correctly, but my phone just don't connect to it.
I had the same, mine died and had to be replaced
Thank you! I guess I will just sell it, and get a Xiaomi.
Did you claim the code to unlock when was available?. If you do.. just enter to bootloader mode.. unlock... and flash stock recovery. I can help you with that. If you don't... huawei services is the way to go.
Nope, I have the phone since Nov 2019 from a second-hand seller.
Huawei Services only replaces the motherboard for around 90.000 HUF ( around 273 €) what is simply don't worth it.
Qgloof said:
eRecovery "Update & System Recovery" is not working since its a device from Italia and I am in Hungary.
Click to expand...
Click to collapse
AFAIK eRecovery doesn't care about your current region. It will just try downloading the ROM for the region installed on your phone.
Did you get any error messages trying to use it?
arty_a said:
AFAIK eRecovery doesn't care about your current region. It will just try downloading the ROM for the region installed on your phone.
Did you get any error messages trying to use it?
Click to expand...
Click to collapse
Yes. "Get package info failed."
Qgloof said:
Yes. "Get package info failed."
Click to expand...
Click to collapse
I know it sounds unrelated and stupid, but can you try and disable IPv6 on your router? I recall some issues with it regarding manual updates by eRecovery. Can be completely unrelated, but worth trying.
It is completely dead. Thanks for help!
Received EMUI 10 update but it never completes either by phone or by PC suite update. And can't find workable way
N. B. - Found workaround. Posted in the next post
allexclusive said:
Received EMUI 10 update but it never completes either by phone or by PC suite update. And can't find workable way
Click to expand...
Click to collapse
you try update with firmware finder method? i have bad news for you... emui10 on firmware finder only work C675 region
OK I have managed to update by phone itself. I had to keep the screen on for the whole period of time while downloading in order to avoid connection error.
allexclusive said:
OK I have managed to update by phone itself. I had to keep the screen on for the whole period of time while downloading in order to avoid connection error.
Click to expand...
Click to collapse
Officially updated? Or FF?
Officially
allexclusive said:
Officially
Click to expand...
Click to collapse
Did the update change phone lock status.
Ms phone is unlocked and I don't wanna lose that?
Thanks