Yesterday (2nd febr) suddenly a message popped out saying I have an update. I tapped on it, the phone (P20 Pro) downloaded it all, it got installed but then this screen appeared:
https://www.youtube.com/watch?v=X2IiN-auezM
eRecovery "Update & System Recovery" is not working since its a device from Italia and I am in Hungary.
Bootloader locked. No root.
Any ideas? How can I make it good again?
Also, at the service center they told me I might need to replace the motherboard. Is it seriously possible I need to replace it? (I hope it is not necessary...)
If they replace it for free, backup your data and go for it.
If not, then use the modded hisuite and firmware finder update method that you can find on the forums here.
Thank you. Could you link it?
I tried FF, since my phone won't get over eRecovery, I only tried it with desktop.
The DNS in the router has been set correctly, but my phone just don't connect to it.
I had the same, mine died and had to be replaced
Thank you! I guess I will just sell it, and get a Xiaomi.
Did you claim the code to unlock when was available?. If you do.. just enter to bootloader mode.. unlock... and flash stock recovery. I can help you with that. If you don't... huawei services is the way to go.
Nope, I have the phone since Nov 2019 from a second-hand seller.
Huawei Services only replaces the motherboard for around 90.000 HUF ( around 273 €) what is simply don't worth it.
Qgloof said:
eRecovery "Update & System Recovery" is not working since its a device from Italia and I am in Hungary.
Click to expand...
Click to collapse
AFAIK eRecovery doesn't care about your current region. It will just try downloading the ROM for the region installed on your phone.
Did you get any error messages trying to use it?
arty_a said:
AFAIK eRecovery doesn't care about your current region. It will just try downloading the ROM for the region installed on your phone.
Did you get any error messages trying to use it?
Click to expand...
Click to collapse
Yes. "Get package info failed."
Qgloof said:
Yes. "Get package info failed."
Click to expand...
Click to collapse
I know it sounds unrelated and stupid, but can you try and disable IPv6 on your router? I recall some issues with it regarding manual updates by eRecovery. Can be completely unrelated, but worth trying.
It is completely dead. Thanks for help!
Related
Greetings.
Very recently, there was an official/OTA update for P7-L10. And I subsequently downloaded and tried to update it as soon as it finishes downloading.
But, when it tried to update, it keeps failing. Is the update wrong? or is there something missing that I am not clearly seeing it?
My current version, out of the box - P7-L10V100R001C00B133SP01
and the update (online update) is (as mentioned) : P7-L10_SouthPacific_C00B620.
Please advise me on what might have went wrong?
Thank you.
piring said:
Greetings.
Very recently, there was an official/OTA update for P7-L10. And I subsequently downloaded and tried to update it as soon as it finishes downloading.
But, when it tried to update, it keeps failing. Is the update wrong? or is there something missing that I am not clearly seeing it?
My current version, out of the box - P7-L10V100R001C00B133SP01
and the update (online update) is (as mentioned) : P7-L10_SouthPacific_C00B620.
Please advise me on what might have went wrong?
Thank you.
Click to expand...
Click to collapse
Do you have custom recovery?
ibeqa said:
Do you have custom recovery?
Click to expand...
Click to collapse
Hey there, thank you for the reply.
I'm not sure, how to check. But I have never rooted this phone yet.
piring said:
Hey there, thank you for the reply.
I'm not sure, how to check. But I have never rooted this phone yet.
Click to expand...
Click to collapse
Do you have TWRP or CWM installed? Was your phone brand new or pre-owned? Do you have custom rom or stock rom?
ibeqa said:
Do you have TWRP or CWM installed? Was your phone brand new or pre-owned? Do you have custom rom or stock rom?
Click to expand...
Click to collapse
Nope, I do not have those installed. This is a brand new phone running stock rom.
Ok, I guess your phone is not branded (vodafone, orange, etc.), so get the b609 update and install it.
If you had firmware 133, how come you got SAE update? Where did you buy your phone?
ibeqa said:
Ok, I guess your phone is not branded (vodafone, orange, etc.), so get the b609 update and install it.
If you had firmware 133, how come you got SAE update? Where did you buy your phone?
Click to expand...
Click to collapse
Yep, it's not. Hmm. I am unsure as to how or where I can get the B609 update, because ever since I first laid my hands on this phone, it has been running B133 out of the box. And, since, in between then and now, I have been going to the system update to look for any update prior to this one that I am currently having a problem to update, and there was no new update (until, again, now )
Also, previously I did went online on my PC to find an update B609, and downloaded it and tried to do a local update. and unfortunately for me, it caused my phone to be soft-bricked, and back then, I have not turned on my USB debugging or did any major changes to my phone, thus, requiring me to send my phone to the service centre. So, I'm kinda weary about downloading an update online from my PC, as of now.
Well, I am not sure what SAE is, and to answer that question, again, I do not know how I may have gotten the update. I bought my phone from where I am currently living, Malaysia.
Can you make a print screen of your SAE update problem?
sorry, but um, can you please enlighten me as to what is SAE? I am truly sorry for not knowing this.
piring said:
sorry, but um, can you please enlighten me as to what is SAE? I am truly sorry for not knowing this.
Click to expand...
Click to collapse
SEA is the code Southeastern Asia
Ohhh. haha. Sorry, was wondering what SAE was. Will update as soon as possible.
ibeqa said:
Can you make a print screen of your SAE update problem?
Click to expand...
Click to collapse
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
piring said:
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
Click to expand...
Click to collapse
So OTA fails., what's the code of error (why it fails)?
Also, you can try manual update or the "3 button update" (it is described in the forum).
But the most important thing is to know why it fails.
P.S. You can take print screens from the Hisuite during update or when it fails
piring said:
Hey there, I couldn't really printscreen it, as it was in the updating process (the one with the Android bot and the black screen behind) anyway, it just it failed. That's all.
Here's however, a printscreen of the update.
Click to expand...
Click to collapse
Hi piring, I've encounter the same issue with updating from B133SP01 to B620, my set is a"SOUTH PACIFIC" model.
I even brough my set to the huawei service centre to see if the technician over there can solve the issue but unfortunately, they are just as clueless as I am..... They did a factory reset of my set and tried to install the update again but the update still fail to install. There is no error code but only "fail" word appearing. They claim it's because my set was rooted but when I have unroot my phone, it still.can't update.
So if you managed to successfully updated your set, can you share with me how to go about it? Thanks.
[email protected] said:
Hi piring, I've encounter the same issue with updating from B133SP01 to B620, my set is a"SOUTH PACIFIC" model.
I even brough my set to the huawei service centre to see if the technician over there can solve the issue but unfortunately, they are just as clueless as I am..... They did a factory reset of my set and tried to install the update again but the update still fail to install. There is no error code but only "fail" word appearing. They claim it's because my set was rooted but when I have unroot my phone, it still.can't update.
So if you managed to successfully updated your set, can you share with me how to go about it? Thanks.
Click to expand...
Click to collapse
Oh. well, to be honest, I kinda given up hopes on how to update it. And with that, I am still clueless as to how to update it. I have tried using HiSuite, but to my surprise, HiSuite mentioned that my phone is already up to date. So, I am honestly puzzled as to how my phone is pushing for an OTA, but HiSuite insists that my phone model is of current and latest update.
Sorry I am unable to help you.
piring said:
Oh. well, to be honest, I kinda given up hopes on how to update it. And with that, I am still clueless as to how to update it. I have tried using HiSuite, but to my surprise, HiSuite mentioned that my phone is already up to date. So, I am honestly puzzled as to how my phone is pushing for an OTA, but HiSuite insists that my phone model is of current and latest update.
Sorry I am unable to help you.
Click to expand...
Click to collapse
Hi piring, same thing goes for my HiSuite as well. It's kinda of sucks that the update is available but can't update. It's even more worse that Huawei service centre cannot do anything about it and just tell me forget about the update and ignore the notification. Now i have a phone with a permanent notification mark that i cannot get rid of.
P7-L10 is a good phone but the support i'm getting from Huawei service centre is really unprofessional and disappointing.
But anyway, thanks for your reply.
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
https://forum.xda-developers.com/p9/development/rom-stock-rom-eva-l19c636b168-t3419586
You should find the link in here. If I remember right b166 is a full rom but read the thread first the info is in there.
Sorry those links aren't working, try http://m.huawei.com/ukmobile/ and near the bottom is a download tab, think the rom you are after is there
C_Duk said:
https://forum.xda-developers.com/p9/development/rom-stock-rom-eva-l19c636b168-t3419586
You should find the link in here. If I remember right b166 is a full rom but read the thread first the info is in there.
Sorry those links aren't working, try http://m.huawei.com/ukmobile/ and near the bottom is a download tab, think the rom you are after is there
Click to expand...
Click to collapse
Hi,
When i try yo get on http://m.huawei.com/ukmobile/ its says 403 Forbidden...
Thats what I am saying I am seriously struggling to find working source.
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
This is a C432 build.
Version B136 lastly before B182
https://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
Update: U mean L19 not L09 my bad!
I just clicked that link and got the same as you. If you go on www.huawei.com, click on the consumer tab near the top of the page, when the next page loads click on the pic on of p9, scroll down to support which is near the bottom and the download tab is there
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
U have it here, tested and download works.
https://uloz.to/!XdlqYNNPwXiY/eval19-c432b161-update-zip
Or
https://uloz.to/!gN8EPBnRAQhe/eva-l19c432b182-update-zip
Sent from my VIE-L29 using XDA Labs
Can't you use L09 then OTA update and you get L19?
Thanks very much but it doesn't work on my phone. I think i have damaged it permanent... I did try fastbooting cust, cash, boot, system, userdata, recovery etc but I am not getting anywhere...
Hisuite says that this phone isnt supported so I have no idea what to do... I was hoping that maybe SP-Flash could help but I don't even have a scattered file to try...
Very worried that I have just thrown away a lot of money (( Do you think that huawei service may help with such issue? ofc i will pay rather than do it on a warranty but if they could fix it, I am assuming it will be less than what i've paid for the phone....
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
azgooon said:
Thanks very much but it doesn't work on my phone. I think i have damaged it permanent... I did try fastbooting cust, cash, boot, system, userdata, recovery etc but I am not getting anywhere...
Hisuite says that this phone isnt supported so I have no idea what to do... I was hoping that maybe SP-Flash could help but I don't even have a scattered file to try...
Very worried that I have just thrown away a lot of money (( Do you think that huawei service may help with such issue? ofc i will pay rather than do it on a warranty but if they could fix it, I am assuming it will be less than what i've paid for the phone....
Click to expand...
Click to collapse
Can you get into fastboot mode?
If yes, no worrie!
You will not be able to unlock your bootloader once you forgot to enable the OEM.
If your stock recovery is intact you can use the force update "dload"
Have you tried with same build but L09 instead L19?
If it does not work, it is because your stock recovery is corrupted or has been replaced in this case your only option is DC Phoenix.
You need 15 credits if you do not have a Dongle, you will receive a username and password. DC Phoenix allows you to flash the UPDATE.APP even with the bootloader and FRP is locked.
You can write a L19 firmware C432 with no problem! But choose a previos version like b136 instead b180.
Fastboot mode.
ChaseRxx said:
Can you get into fastboot mode?
If yes, no worrie!
You will not be able to unlock your bootloader once you forgot to enable the OEM.
If your stock recovery is intact you can use the force update "dload"
Have you tried with same build but L09 instead L19?
If it does not work, it is because your stock recovery is corrupted or has been replaced in this case your only option is DC Phoenix.
You need 15 credits if you do not have a Dongle, you will receive a username and password. DC Phoenix allows you to flash the UPDATE.APP even with the bootloader and FRP is locked.
You can write a L19 firmware C432 with no problem! But choose a previos version like b136 instead b180.
Fastboot mode.
Click to expand...
Click to collapse
Hi,
Yes, I can get to the fastboot.
I am just looking at the dc-unlocker and dc-phoenix. Would you know, if my phone originally was AL-10, should I flash it with AL-10 firmware and than rebrand it again? or just go for L09 or L19 straight away?
Thank you!!!
sorry for not reporting back sooner but in the end I had to flash my phone with a factory stock for AL-10, then installed Chinese firmware, unlocked it, root it, twrp, srktools, changed oem info, reinstalled L09C432B136, got update straight away and now I am happy as fu*&^* ))))!!!!!!!! MAN, YOU ARE WALKING LEGEND. THANKS VERY MUCH!!!! for 15 euro i have saved myself all hassles with finding a service, posting phone, being without phone for a weeks, and paying silly fees for a repairs, where they could easily say that ie. motherboard needs replacing and I could spend even more...
You don't even know how much I appreciate it!
BTW, when i reflashed factory soft, i got a bit scared that it says Huawe Ascend, but then it turned out that this is literally factory os which is designed to upload proper model software
now i just need to update IMEI number but luckily for one sim card I got it written in a log from DC-phoenix and for another one i hope I will find it somewhere in a twrp backups which i did a few days ago.
THANKS AGAIN!!!!!!
Hello everyone i'm looking for a specific firmware, the PRA-LX1C55B120, i can't get a hold of it from FirmwareFinder, is there another source? Thanks in advance
Anyone?
https://mobiletech360.co/huawei-p8-lite-2017-stock-firmwarerom-android-7-nougat-pra-lx1/
there is a link for c55b183 but even though you download it, i doubt that you can use the dload or twrp to install the firmware.
marstonpear said:
https://mobiletech360.co/huawei-p8-lite-2017-stock-firmwarerom-android-7-nougat-pra-lx1/
there is a link for c55b183 but even though you download it, i doubt that you can use the dload or twrp to install the firmware.
Click to expand...
Click to collapse
Thanks for the answer, but i already can get that from FirmwareUpdater, the one i need is the B120, which is on FU, but apparently the link is broken.
Also why you say that? I think i should be capable of flashing with adb.
oxidyzed said:
Thanks for the answer, but i already can get that from FirmwareUpdater, the one i need is the B120, which is on FU, but apparently the link is broken.
Also why you say that? I think i should be capable of flashing with adb.
Click to expand...
Click to collapse
I haven't tried the adb method as it may screw up your phone if anything goes wrong. On the other hand I tried dload method many times but it always gave me an error. My phone was named P9Lite2017 and it was PRA-LX1 C464, so I installed PRA-LX1C432b191 via Firmware finder, and now I can't even revert back to the C464. I bricked my phone many times too but recovered it thx to erecovery. Still the phone doesn't like it when you change its firmware. Cheers
marstonpear said:
I haven't tried the adb method as it may screw up your phone if anything goes wrong. On the other hand I tried dload method many times but it always gave me an error. My phone was named P9Lite2017 and it was PRA-LX1 C464, so I installed PRA-LX1C432b191 via Firmware finder, and now I can't even revert back to the C464. I bricked my phone many times too but recovered it thx to erecovery. Still the phone doesn't like it when you change its firmware. Cheers
Click to expand...
Click to collapse
Understood, but the erecovery doesn't work for me, every time i try it fails getting the "package from the server"
oxidyzed said:
Understood, but the erecovery doesn't work for me, every time i try it fails getting the "package from the server"
Click to expand...
Click to collapse
I don't know bro, erecovery saved my ass a couple of times, and whenever I screw up the system I just boot into erecovery and tap on 'Download Latest Version and Recovery'. It makes the device like new. Never faced the problem you're facing though.
marstonpear said:
I don't know bro, erecovery saved my ass a couple of times, and whenever I screw up the system I just boot into erecovery and tap on 'Download Latest Version and Recovery'. It makes the device like new. Never faced the problem you're facing though.
Click to expand...
Click to collapse
Ok, will see if i can try something else
Hello!
I wanted to install Google services on my HUAWEI P40 PRO C10E7R3P1. I decided to roll back the firmware via Hisuite.Proxy - I installed the els-lgrp6 firmware by mistake and got a soft brick. Now my phone is constantly restarting.
The phone turns on, works for a few seconds and reboots. The menu displays Imei - null. In the service menu (* # * # 2846579 # * # *) shows CUST - UNKNOWN. I also tried it via eBackup Wi-Fi, it gives an error. I Found service three-file firmware 10.1.0.114 (C432E8R5P2) dload via Recovery otg, which was recommended for 4pda, also gives an error. Through FASTBOOT and hisuite.proxy, I cannot find the files I need for the c10 region. More precisely, I found only PRELOAD els-n29-preload 10.1.0.1 (c10R6) on the FIRMWARE FINDER TO HUAWEI website and nowhere can I find the CUST C10 file.
I tried to install c432 (ELS-N29-CUSTC4321B6 (10. 1.0.6) and ELS-N29-PRELOAD 10. 1.0.1 (C432R6)), it gives an error during installation.
Please help me find a way
Hello bro, I can unbrick your phone, {Mod edit}
KINGZ_ said:
Hello!
I wanted to install Google services on my HUAWEI P40 PRO C10E7R3P1. I decided to roll back the firmware via Hisuite.Proxy - I installed the els-lgrp6 firmware by mistake and got a soft brick. Now my phone is constantly restarting.
The phone turns on, works for a few seconds and reboots. The menu displays Imei - null. In the service menu (* # * # 2846579 # * # *) shows CUST - UNKNOWN. I also tried it via eBackup Wi-Fi, it gives an error. I Found service three-file firmware 10.1.0.114 (C432E8R5P2) dload via Recovery otg, which was recommended for 4pda, also gives an error. Through FASTBOOT and hisuite.proxy, I cannot find the files I need for the c10 region. More precisely, I found only PRELOAD els-n29-preload 10.1.0.1 (c10R6) on the FIRMWARE FINDER TO HUAWEI website and nowhere can I find the CUST C10 file.
I tried to install c432 (ELS-N29-CUSTC4321B6 (10. 1.0.6) and ELS-N29-PRELOAD 10. 1.0.1 (C432R6)), it gives an error during installation.
Please help me find a way
Click to expand...
Click to collapse
Hi! did you find a solution?? I'm in the same annoying situation
ElMery said:
Hi! did you find a solution?? I'm in the same annoying situation
Click to expand...
Click to collapse
No, I never found a solution to this problem. I gave it to the warranty service center for repair, where the motherboard was replaced.
KINGZ_ said:
No, I never found a solution to this problem. I gave it to the warranty service center for repair, where the motherboard was replaced.
Click to expand...
Click to collapse
Did you pay or it was under warranty?
ElMery said:
Did you pay or it was under warranty?
Click to expand...
Click to collapse
no, I didn't pay anything.
KINGZ_ said:
no, I didn't pay anything.
Click to expand...
Click to collapse
Last question: how much did it take to be done?
Tomorrow I'll go to the service center.
ElMery said:
Last question: how much did it take to be done?
Tomorrow I'll go to the service center.
Click to expand...
Click to collapse
did it for 5 days.
accidently installed wrong version of OS even Firmware Finder approved it for installation, now my mobile reboots after every 20 seconds ....
any solution ????
KKYASIR said:
accidently installed wrong version of OS even Firmware Finder approved it for installation, now my mobile reboots after every 20 seconds ....
any solution ????
Click to expand...
Click to collapse
i have the same problem, any solution ?
saleemz said:
i have the same problem, any solution ?
Click to expand...
Click to collapse
i took it to Huawei service center and they changed the motherboard (under warranty) in 6 hours and returned my P40 pro. .. this is the only solution if you have installed wrong OS via Hisuit proxy ..
saleemz said:
i have the same problem, any solution ?
Click to expand...
Click to collapse
we messed with the motherboard while installing wrong OS via HiSuit proxy, take your mobile to Huawei Customer Service center to change the motherboard. this is the only solution ..
Nick said:
Hello bro, I can unbrick your phone, Give me a message on facebook profile: (Shunior Max).
Click to expand...
Click to collapse
I had the exact same problem with my Huawei P40 Pro. I have sent the phone to huawei and they said they have to replace the main board. Yesterday I contacted Nick and he really managed to repair my phone via teamviewer. I can highly recommend him. No it is fully working again.
Nick said:
Hello bro, I can unbrick your phone, {Mod edit}
Click to expand...
Click to collapse
Hello. How do you unbrick it? is it remotely like anydesk or teamviewer? Do I need any kind of special cables? How much does it cost?
Sorry for so many questions
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Sorry to hear but the only way to get it working again is going do Huawei service center for motherboard replacement.
lillosnx said:
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Click to expand...
Click to collapse
There are paying tools I have access to, like DC's ones, which can allow you to force flash back the right packages from 'USB update mode'.
- I could fix you up remotly for a donation, PM me.
It seems to me you 'just' installed the wrong LGRPx base package for your device variant.
Happen to my device once and huawei service center replace the main board under warranty.
Try hard reset
lillosnx said:
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Click to expand...
Click to collapse
You can search for the model and follow the steps on how to reset it I mean the hard reset.
happened to me and the only solution is to visit Huawei customer care center for motherboard replacement.
happened to me also, flashed LGRP6 instead of LGRP4, i fixed it remotely with someone who have access to some paid tools
oslo83 said:
There are paying tools I have access to, like DC's ones, which can allow you to force flash back the right packages from 'USB update mode'.
- I could fix you up remotly for a donation, PM me.
It seems to me you 'just' installed the wrong LGRPx base package for your device variant.
Click to expand...
Click to collapse
I did not managed with DC & octoplus tools.
It complains about verlist.
---------- Post added at 12:38 ---------- Previous post was at 12:38 ----------
saleemz said:
happened to me also, flashed LGRP6 instead of LGRP4, i fixed it remotely with someone who have access to some paid tools
Click to expand...
Click to collapse
Any idea what were the tools involved ?
A huawei cant be dead just installing wrong firmware.
There is no need to replace motherboard.
Can be recovered using paid tools
So far, it seems to me paying tools are failing on LGRP6 builds and on P40Pro+ devices without using physical testpoint mode.
When software testpoint mode just works fine on LGRP4 builds and P40Pro device.
Mrt dongle work fine
oslo83 said:
So far, it seems to me paying tools are failing on LGRP6 builds and on P40Pro+ devices without using physical testpoint mode.
When software testpoint mode just works fine on LGRP4 builds and P40Pro device.
Click to expand...
Click to collapse
For anyone with a bricked phone, oslo83 helped me fix my bricked p40 pro, over remote connection. I downgraded to the wrong firmware, and it would restart after one min in android. Phone is perfect now, and Google services works great. Cheers.