OK so my buddy has the G2. It's fairly stock, aside from me rooting it and cleaning out some Verizon bloat for him. There's no custom recovery, no ROM, nothing. He didn't want/need it.
Now, the issue he's having is his phone likes to randomly shut off. I thought maybe it was an app causing the problem so I had him factory reset and install nothing, it still happened. We've cleared cache of the entire phone, still happened.
Any ideas?
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I really don't want to send in my TAB to Samsung especially after hacking it and technically voiding the warranty. I don't want to have to pay them if they void it.
The issue: i957 reboots after screen times out or locking it with the power button. Works fine while the screen remains on.
Last working circumstances : I plugged it into the sound board at church into the headphone jack and it restarted, my phone has done this before too when plugging into the sound board but didn't get the reboot problem. I was on CM10and immediately after restored to my HC backup with no luck.
Also tried: reinstalling CM10, wiping CM10, wiping stock, flashing back to all stock thru Odin (after this the delay before restart after screen off is about 2 min)
Any ideas or suggestions would be a huge help.
dawgsoverrebs said:
I really don't want to send in my TAB to Samsung especially after hacking it and technically voiding the warranty. I don't want to have to pay them if they void it.
The issue: i957 reboots after screen times out or locking it with the power button. Works fine while the screen remains on.
Last working circumstances : I plugged it into the sound board at church into the headphone jack and it restarted, my phone has done this before too when plugging into the sound board but didn't get the reboot problem. I was on CM10and immediately after restored to my HC backup with no luck.
Also tried: reinstalling CM10, wiping CM10, wiping stock, flashing back to all stock thru Odin (after this the delay before restart after screen off is about 2 min)
Any ideas or suggestions would be a huge help.
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Im not expert..but this is kind Sleep of Death... I think its because kernel you had...
Flash with Stock ROM maybe solve this..
Interesting I've tried falshing all to stock but ill try to go back and forth with a couple kernels and see what happens.
Factory reset on stock. Also try fixing permissions. Do a log cat to see what is causing it
Sent from my SGH-I727 using xda premium
orlandoxpolice said:
Factory reset on stock. Also try fixing permissions. Do a log cat to see what is causing it
Sent from my SGH-I727 using xda premium
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Tried some different kernels and factory reset on stock and resets on different kernels and now I'm teaching myself how to run a log cat (not sure why I never taught myself this before). Strangely enough, when the TAB is plugged into the computer it hasn't yet restarted but plugged into the wall it does. Not sure how this log cat will work tho when it won't restart while plugged in.
Update: I can't get this thing to restart while plugged into the computer, I downloaded alogcat but have no idea what i'm looking at or how to use it.
Anyone have any other thoughts before I bite the bullet.
My phone has been randomly rebooting about once every two days. I'm completely stock, not rooted. In the middle of the night last night while it was plugged in it rebooted about 4 times in a row, so I shut it off then restarted it in the morning. It's been doing fine so far today. I can't figure out how to reliably reproduce the reboots so I don't know how to go about testing whatever is causing it. It doesn't seem to be caused by any actions I perform (it's happened while I'm using the phone as well as while it's completely idle) Any suggestions? I know there's not much useful info to go off of here...
I keep sending the crash reports to HTC but I don't know what to look for in them. Anybody know how to interpret the crash logs?
Had one this morning. Rooted, but no changes.
And it just happened again. Phone was just sitting there with the screen off... I tried to copy and paste the error log but it wouldn't let me select all the text. The only app I have running in the background usually is Twilight. I'm going to try uninstalling that and seeing if it helps. The problem is the reboots happen randomly so I can't really tell if anything I change actually has an effect! Yarggghhh.
EDIT: Managed to get the error log here: http://pastebin.com/Xynv9qMP
Tried rebooting into Safe Mode, then a factory reset. Neither worked so I exchanged the device at a Sprint store. Hope this one works better!
Sent from my 831C using Tapatalk
phsteve said:
Tried rebooting into Safe Mode, then a factory reset. Neither worked so I exchanged the device at a Sprint store. Hope this one works better!
Sent from my 831C using Tapatalk
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How did it go? I have the same issue on my international version.
Completely fixed it. I don't have insurance but was able to exchange it within Sprint's return period. My new phone works great
Sent from my 831C using Tapatalk
Anybody else having these problems? 2nd day to have it and it would freeze up and bootloop. At one point it was off for 2-3 hours and I couldn't get to fastboot. Finally I got it to factory reset twice and its doing fine for now. Unfortunately I'm on shift for 24 hours or I'd make Verizon give me a new one.
Sent from my XT1254 using XDA Free mobile app
Aarongauntt said:
Anybody else having these problems? 2nd day to have it and it would freeze up and bootloop. At one point it was off for 2-3 hours and I couldn't get to fastboot. Finally I got it to factory reset twice and its doing fine for now. Unfortunately I'm on shift for 24 hours or I'd make Verizon give me a new one.
Sent from my XT1254 using XDA Free mobile app
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Could it be some app that you installed? Haven't had any problems myself with it.
Have you switched from dalvik to art?
I've had zero issues with bootloops so far.
Haven't switched to art and I doubt any nonroot app would cause bootloops. Who knows.
Sent from my XT1254 using XDA Free mobile app
No issues so far here
none here
Had one this morning. Phone froze during a phone call, and then got stuck at the boot screen before the animation. Rebooted it by holding the volume and power button and it's worked since.
No problems here, have played games for several hours straight with no issues and have been playing with it all day.
Mine was solid for about 4 hours and its starting back up again. Maybe I have a lemon.
Sent from my XT1254 using XDA Free mobile app
sounds like a defective unit or something.
i'd do a wipe, dont install any apps, see if it works fine or not. if it does, probably an app issiue. if you are getting problems even after the reset, its the phone.
Same issue here. Kept randomly rebooting, but only occasionally. Did a few factory resets, installing only essential apps each time thinking it was one of my apps that didn't play nice with Turbo (even though they played just fine with my Razr Maxx and Galaxy S5) to no avail. Last night, did a factory reset, didn't install any apps (nor did I update any of the pre-installed ones) and this morning, endless bootloop. I can't get it to stop. I'm really starting to hate this startup sound. LOL!
My phone locks up occasionally. Always restarts itself. I'm not sure what has been causing my phone to lock up but I haven't been able to pinpoint an action that is specifically creating the issue.
Sent from my XT1254
So I couldn't figure out a way to just power it down (all the usual button combinations just kept rebooting it, which then continued the bootloop) so I just figured I'd let it bootloop until the battery ran out. After about 3 hours of bootlooping, it just finally booted. I didn't touch anything. Weird. Maybe it's like a 4 year old temper tantrum, just let them get it out of their system and all will be better in a couple hours. Hahaha!
I have a phone that it's going this as well. I can get into recovery and reset but that didn't work. If I try to wipe cache the phone reboots and freezes which seems abnormal. I never had a phone reboot after wiping cache. I loaded the phone into fastboot and using RSD Lite I flashed the original software into the phone to no help. I did notice though that in the fastboot option that my baseband is blank. Might just be a bad device.? Does anyone know where I can find stock firmware 21.44 (that has the VoLTE option)?
I've had 4 turbos, latest one with almost no apps, and been waiting on Motorola for near 3 weeks for another device... Just about to sell the next turbo they send out... I've also had the same issues plus WiFi drops BT drops freezing lagging, and lately unable to receive voice calls and voice mail
polish23 said:
I've had 4 turbos, latest one with almost no apps, and been waiting on Motorola for near 3 weeks for another device... Just about to sell the next turbo they send out... I've also had the same issues plus WiFi drops BT drops freezing lagging, and lately unable to receive voice calls and voice mail
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With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
the_rooter said:
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
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I'm not running any additional apks at this point and haven't since the second replacement device. Apparently, I just have good luck with this phone, that I now despise, and wish I could get rid of. I followed all the disable guides for what was safe, and I'm not sure what an FDR is, but if you tell me I'll give it a shot. Last replacement came updated as well. At this point this current model doesn't even receive phone calls, because it just doesn't work correctly.
polish23 said:
I'm not running any additional apks at this point and haven't since the second replacement device. Apparently, I just have good luck with this phone, that I now despise, and wish I could get rid of. I followed all the disable guides for what was safe, and I'm not sure what an FDR is, but if you tell me I'll give it a shot. Last replacement came updated as well. At this point this current model doesn't even receive phone calls, because it just doesn't work correctly.
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Factory Data Reset.
the_rooter said:
With four turbos there seems to be more of a user error than system. you either disabled a needed apk, installed an apk that doesn't play nice, or you took an ota and havent completed an FDR. Its recommended and has been posted on here multiple times throughout this site/forum that always, always do a FDR with an update.
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the_rooter said:
Factory Data Reset.
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OK, so I have done that with each of the devices. Unfortunately, I just have horrible issues/luck with this phone.
I am using stock ATT 4.4.4 2013 Moto X. Never tried to root or anything.
Today it just crashed while installing a large app (a VR app for cardboard). While the app was installing, I tried to updated GMaps, maybe bad idea, because then the phone froze. I saw the download blinker still flash but time did not change, everything was non responsive.
I powered down, then tried powering up. Goes to black screen right after moto logo.
I tried going into recovery, it says "No command". Tried factory option, goes into black screen.
I tried contacting motorola as well in live chat. He froze on me too, just stopped replying to me.
Any ideas?
I was having weird reboot issues with my phone for the last couple of weeks. It would freeze and reboot itself, several times a day, without any predictable pattern. I was thinking it might be a warranty issue.
I found on the Motorola website how to clear the system cache. I followed the directions and it took a good 20 minutes and then rebooted and honestly I haven't had any problems since then.
Based on my experience, I would recommend you try that. It really seemed to address my issues.
Good luck!
Edit: scratch that. My phone just froze and rebooted again as I was signing up for the Starbucks app. Guess I'll contact support later today.
Sent from my XT1053 using XDA Free mobile app
Hello everyone,
I have a moto x xt1092. I flashed the us firmware and converted it to xt1095. all has been running perfect for 3 weeks or so. Today, my battery was low and the phone died. after about 10 mins I put it on charging, let it charge till the battery was 15%. I turn it on, the phone does turn on, all boot animations and all come, but after the motorola boot animation the display goes blank. I press and hold the power button, the option of turning the phone off comes up, nothing else. This has happened twice before, and after 5-10 mins the display starts working normally. But now, it isnt. PLease help me with the same.
ALso, the phone is getting very hot at every boot.
I have tried wiping the caches.
Flashing the firmware again is my last resort cuz i do not want the data deleted.
Thank you for your time
There is only one way to fix this. You have to factory reset the phone.
If you have a custom recovery installed you can use it to backup your files before you factory reset the phone.
Sent from my XT1095 using Tapatalk
AGISCI said:
There is only one way to fix this. You have to factory reset the phone.
If you have a custom recovery installed you can use it to backup your files before you factory reset the phone.
Sent from my XT1095 using Tapatalk
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Hmm. I guess thats what Ill have to do
AGISCI said:
There is only one way to fix this. You have to factory reset the phone.
If you have a custom recovery installed you can use it to backup your files before you factory reset the phone.
Sent from my XT1095 using Tapatalk
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I flashed the firmware again. It is working fine now though I lost the apps and their data. Also, an idea what may have caused this, so I take precautions from next time?
roddem said:
I flashed the firmware again. It is working fine now though I lost the apps and their data. Also, an idea what may have caused this, so I take precautions from next time?
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Almost every time I have seen the problem someone says "my battery died". So my suggestion is to hold your power button when your battery is super low and then press power off to shut it down safely. It's just like a computer if the battery dies while the computer is in use it can cause damage.
Sent from my XT1095 using Tapatalk
AGISCI said:
Almost every time I have seen the problem someone says "my battery died". So my suggestion is to hold your power button when your battery is super low and then press power off to shut it down safely. It's just like a computer if the battery dies while the computer is in use it can cause damage.
Sent from my XT1095 using Tapatalk
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Will keep that in mind.
Thanks