I just replaced my charging jack/headphone jack/mic board last Friday (Apr 10th) and everything was working fine. Worked all weekend fine and made several calls. Now, if I get a call the person on the other line can not hear me (They can but extremely faintly).
If I put my mouth and lips pretty much in the microphone with the phone perpendicular to my face the other person can hear me normal. Speaker phone seems to work fine. I just did a complete factory reset and that did not fix my problem. Possible the board is bad or is there some sort of voice setting I am missing?
Thanks.
Related
My phone has been working perfectly for several months now. I have been using 2.26 (X's clean version) ROM upgrade. Phone has been running several apps, all working perfectly, e-mails over Direct Sync and IMAP working perfectly also. Phone calls were coming and going as of 2 hours ago just fine.
Suddenly for no reason now users can not hear me, and I can not hear them. Phone has not been dropped, dunked, etc- been on my desk or in my pocket. Ringer works, and I can call out no problem, but the actual speaker and microphone do not work in the call. I do not even hear that "echo'y" sound when a call picks up, just like it is deal. Speakerphone also does not work using the soft button on the screen, I press Speakerphone On and it just sits there and never activates the speakerphone. I just reloaded the OS back to a clean 2.26, and the problem persists. I was assuming it was software based since the Speakerphone button did not work to activate the speakerphone, but now I am not totally sure. All the buttons works, I get signal, etc. The phone looks and feels like everything is working fine, but I get no sound, whe in a call, and no on can hear me.
It is worth noting that my ringer works fine, when calls come in, it rings as usual.
Any help would be greatly appreciated!
Tom
I figured it out for all those who want to know...
The problem was that it seems like some debris was caught in the handsfree mini jack type port at the bottom, making the phone think it had a hands free kit attached to it.
So unfortunatly I wiped everything which I can get back without too much hassle, but try to blow hard in that mini jack port, or use something to actually clean it out- I used one of the copper wires in a pair from a RJ45 wire.
I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
I had exactly the same problem.
I was using ROM LCR 1.6.
I have just reflashed my phone and still the same problem, I think it is broken.
I've bought my Acer Liquid two months ago!
sounds like a hardware problem with the phone speakers. Normal calls should be heard through the speakers above the screen. speakerphone/ringtones/media sounds go through back speakers.
Had the same issue- returned it for another one.
@
I had a same problem. My phone speaker does not work.
Hi guys,
Just to let you know. I contacted Acer and they immediately told me that I need to send the phone to them for repair. (maybe it's a know issue).
I did that. 3 weeks after got the phone back. It works fine now.
On the paper I got with the phone they said that the part changed is "reciever"
So for those who have the problem - send your phone back.
andrey_zi said:
I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
Click to expand...
Click to collapse
I encountered this problem today....
I thought it was a hardware problem...
A Full Wipe cleared the issue..
You should try a full wipe before conclude that its a hardware issue...
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
michael2420 said:
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
Click to expand...
Click to collapse
Sry for that! Just don't grip it tight
We all know its a very fragile device...
Acer should have engraved "HANDLE WITH CARE" on both side of the device.
I have fixed the hear speaker
Hi all! I had this problem with my Acer Liquid, I had no warranty so I tried to solve the problem and succeeded. It's not software or configuration, it's a broker hear speaker!
Symptom: You can hear the person on the other end with Loud Speaker, Bluetooth Headset and Hear Phones but you can't hear via the Hear Speaker.
Problem: Broken Hear Speaker.
His problem is reported all over the Internet but with no solution beside sending to Acer.
I risked and fixed it myself by dissembling my Liquid and find a compatible hear speaker.
Big Problem: No spares parts anywhere for this device.
Solution: Blind search for a spare hear speaker by looking at pictures and compare with broken one.
Big Solution: This speaker is also used on a series of iPaq (HP) PDA's and i found a website that sells them quite cheap.
I found two compatible models of speaker and i leave the links here.
I bought these two:
www*repairhppda*com/front-speaker-for-hp-ipaq-voice-messenger-p-1822.html
www*repairhppda*com/internal-speaker-for-ipaq-910-912-914-910c-912c-914c-p-1235.html
!! I can't post links so remove the * and put dots on the links.
I've only used one so can't say which i used because they are very similar, but one of them works for sure the other i can't guaranty but I'm almost sure it also works.
(it seems like it could fit but don't know and can't confirm... did not buy this one)
I disassembled my Acer Liquid, replaced the hear speaker, and Bang! It' Works!
Notes: Be careful when disassembling your liquid you could easily break something, take steps slowly and carefully.
If you need any hint, speak here, i'll try to answer as soon as possible.
Cheers!
I am having another problem. The people from the other side hardly hear what I say, they say my phone is too noisy, especially at the beginning of the call. The quality is ok for me, I can hear everything very clearly.
I don't know if it is a hardware problem or just (hopefully) a problem with the baseband or something like that.
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
tango13 said:
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
Click to expand...
Click to collapse
Yes, it's a very annoying problem. Since the other party cannot hear me clearly, now I have to go back to my HTC Touch HD until I found a solution for this.
I bought this Acer Liquid as a 2nd hand one without invoice, so there is no way to return to Acer for a repair service.
Yesterday I received a call and I couln't ear anything, then I tried to callback (thinking it was a network problem) and I still couldn't ear anything. I used the loudspeaker and it was working, also plugged my headphones and I could ear the other party.
I then called Acer complaining, they told me the phone needed to be repaired (the quickness on the response made me think this is somehow usual), that I should put it in a box with the RMA code written on it and that they would send me DHL to pick it up. Today DHL picked the phone, so far everything as been dealt really fast and I can't anyhow complain on Acer support, lets just see how long it will take till I get my phone back.
Hey guys,
Bit of a strange problem, recently my speakerphone has stopped working. Whenever I place a call on speakerphone the other party can hear their own voice echo and this becomes progressively worse over a couple of seconds till neither parties can hear each-other and its just a loud fuzz.....everything else on the phone is working perfectly! It's never been dropped or anything...its still in immaculate condition! I am running the latest firmware (UK) and it's started happening randomly....any ideas on how to fix?:crying:
molemanmus said:
Hey guys,
Bit of a strange problem, recently my speakerphone has stopped working. Whenever I place a call on speakerphone the other party can hear their own voice echo and this becomes progressively worse over a couple of seconds till neither parties can hear each-other and its just a loud fuzz.....everything else on the phone is working perfectly! It's never been dropped or anything...its still in immaculate condition! I am running the latest firmware (UK) and it's started happening randomly....any ideas on how to fix?:crying:
Click to expand...
Click to collapse
I got the exact same problem and no solution so far. I've tried various rom versions (4.4.x - 5.0.2 and CyanogenMod Nightly), but it didn't help, so I'm afraid it's a hardware thing.
I don't know if you also experienced that, but if I let noise cancellation (in setting) enabled my calling partner also does hear an echo and my voice is much quieter, without using the speakerphone.
In my case it's possible that I damaged the phone my self, since I had to replace my whole case and the lcd, after falling damage.
I would appreciate it if someone could tell me which part exactly is causing this problem.
I had to change thel unit also due to the touchscreen bering cracked.
Speakerphone, or 'audio output', is not working. Although I might have had this problem before. I can't remember.
I read on another forum that the bottom speaker only comes on when on speakerphone.
So I'm thinking maybe damaged it while repairing the replacement lcd unit.
I hope this is not the case. I have yet to do a factory reset. Just need a bit a spear time to do it.
I have this problem too.
I broke my screen and i replaced it with a new screen(including LCD) by myself, and after that the speakerphone stopped working. It's so strange because microphones and Speakers work ( i have tested it in *#*#7378423#*#*).
Mah!
My replacement lcd came within a new case without the back panel. All I had to do was place the motherboard in the new case.
The new case had a bottom loud speaker already in it. I have, last week, opened the phone up again and replaced it with the original speaker. Unfortunately, still cant get the speakerphone to work.
I will try an reset one day , once i make a note of my apps and back updata.
Has anyone tried a reset yet?
2013 moto x verizon, still on 4.4.2 rooted with towelpie. Everything else works great, but the microphone. Brother said it got hot and than died and wouldn't charge. that was a week ago, now I have it and it charges fine for me and turns on, it factory reset it but when a call is made the person calling hears nothing and i hear my own voice loud and clear fed back through the speaker. Read can take the back off with heat gun and a t3 or t4 driver, can someone describe the procedure a little more, just getting the back off? The phone is in like new condition and works well except that mic. Thanks.
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.