I have had my HTC One M7 for just about 2 years now, and my contract with AT&T has ended. Since my contract has ended, I went on the AT&T website and sent in an unlock request for my phone. I entered in all my info, including the IMEI number. The next day, I received an email from AT&T saying that they couldn't unlock my phone because the IMEI # wasn't recognized as an AT&T device. Now, I'm not sure specifically how my IMEI was changed but it was probably from flashing a bunch of custom roms and kernels. I still have the original IMEI # from AT&T on the sticker on the back of my phone. What can I do now the fix my IMEI back to what it originally was so I can get my phone unlocked? Any help would be appreciated.
blackjack95129 said:
I have had my HTC One M7 for just about 2 years now, and my contract with AT&T has ended. Since my contract has ended, I went on the AT&T website and sent in an unlock request for my phone. I entered in all my info, including the IMEI number. The next day, I received an email from AT&T saying that they couldn't unlock my phone because the IMEI # wasn't recognized as an AT&T device. Now, I'm not sure specifically how my IMEI was changed but it was probably from flashing a bunch of custom roms and kernels. I still have the original IMEI # from AT&T on the sticker on the back of my phone. What can I do now the fix my IMEI back to what it originally was so I can get my phone unlocked? Any help would be appreciated.
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The IMEI# doesn't change when flashing roms/kernel.
You can use online services to get an unlock code for your IMEI if at&t can't give you one.
If you have S-OFF you can sim-unlock yourself using the SIEEMPI method.
And you will not receive help to change your IMEI here since its illegal to alter phones identification (IMEI, MEID, S/N) in many countries. THis could explain why your IMEI isn't the same...
Are you sure your IMEI is not the original one, the one on the sticker? Maybe your phone got repaired, like a motherboard replacement?
Related
Hello!
I found cheap milestone for sell, but it was blocked by operator (could be stolen, I don't know, the seller says it's because the guy who selled him had an obligation) now I wonder if I buy it can I unblock it? and use it normaly?
only CDMA phones can have bad ESN, so you are most likely looking at a CDMA Milestone (like Telos one).
if that's really what you need, it can't be unlocked but it can be flashed to a different CDMA carrier and should work fine.
xploited said:
only CDMA phones can have bad ESN, so you are most likely looking at a CDMA Milestone (like Telos one).
if that's really what you need, it can't be unlocked but it can be flashed to a different CDMA carrier and should work fine.
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no it's a gsm phone the seller says it was blocked after some time he used it... now he is selling it for cheap price because he cannot use it, I'm not sure if it got bad ESN, but it's blocked as I understood from his words, and not for sim as it seems?
If it is gsm and it's locked out, it could be locked out using it's IMEI number which cannot be changed by flashing rom.
Sent from my Milestone using XDA App
so if it's stolen as I guess (even though he says it was blocked because the owner didn't pay the bills) where I will get the IMEI unlock code
mrfarnhigh said:
so if it's stolen as I guess (even though he says it was blocked because the owner didn't pay the bills) where I will get the IMEI unlock code
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What?
I think you misunderstand what an unlock code is. A subsidy unlock code will allow you to use the phone on a different network by switching the sim. This will NOT allow you to unlock a banned IMEI on the same network.
If you want an unlock code, i have had very good service from www.gsmliberty.net.
If you are hoping to stay on the same network, there is nothing you can do to change the IMEI and are out of luck.
Sent from my Milstone running CM7
Caz666 said:
What?
I think you misunderstand what an unlock code is. A subsidy unlock code will allow you to use the phone on a different network by switching the sim. This will NOT allow you to unlock a banned IMEI on the same network.
If you want an unlock code, i have had very good service from www.gsmliberty.net.
If you are hoping to stay on the same network, there is nothing you can do to change the IMEI and are out of luck.
Sent from my Milstone running CM7
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well is it possible to change imei? and how will I know which one to choose? also can I use imei from another phone that I'm not using? or it supposed to be motorola milestone one?
it is not possible to (legally) change the IMEI as far as I know.
if it was, that would open thousands of possibilities of fraud, even identity theft in some cases.
for example, many apps, providers, etc. link your IMEI to your bills.
see why that would be bad?
i get from your posts that you didn´t buy the phone yet?
i would advise you NOT TO BUY IT.
it sounds VERY fishy.
thanks, probably I won't buy it even though it costs 60$
Hi,
I bought a mobile while in the US. Later returning to India, I though of using it in GSM after reading posts in XDA. Removed the back cover and was shocked to see the labels were erased/tampered. The label inside the battery door is also erased. (See the attached images)
My Droid 4 that i got from ASURION due to original phone damage! I have the box from them there are 2 codes on the box!! Top one reads s300-1710-droid4. Next one below the 1st one reads: ESN(dec) 990000*******68. Was told it was a brand new phone! Don't know what has happened. Please tell me if these codes are Genuine! I am totally confused.
Is there any way to recover all those details that were in the original phone?
Having an IMEI with the below is OK?
990000*******68
I am going to use it outside US, to be exact in India. I like to see what my phones original IMEI, ESN, MEID etc are. Is there any other way to find the factory ones?
The about phone menu shows the same IMEI thats in the box.
Any help is really appreciated.
Thank you
If you got it from Asurion, I doubt it was new. I don't know this for sure, but my feeling is that you have a refurb with a (legally) reprogrammed number. Since most people will never take the back cover off, they either just scrapped off the old number and didn't bother putting a new one on, or (more likely) somebody forgot to put a new sticker over it.
I don't know of any way you could recover the original number (it should have been overwritten), nor any reason why you would want to.
IMEI
podspi said:
If you got it from Asurion, I doubt it was new. I don't know this for sure, but my feeling is that you have a refurb with a (legally) reprogrammed number. Since most people will never take the back cover off, they either just scrapped off the old number and didn't bother putting a new one on, or (more likely) somebody forgot to put a new sticker over it.
I don't know of any way you could recover the original number (it should have been overwritten), nor any reason why you would want to.
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Click to collapse
So IMEI with 990000*******68 is okay? Will I be able to Update via the Verizon if my actual IMEI is erased and have a new one?
I tried Motorola online warranty check but my bad luck, it said my IMEI was wrong. Below is the link for checking the info.
http://servicemyphone.motorola.com/iden/support/showUnitSearch.do
anoopch said:
So IMEI with 990000*******68 is okay? Will I be able to Update via the Verizon if my actual IMEI is erased and have a new one?
I tried Motorola online warranty check but my bad luck, it said my IMEI was wrong. Below is the link for checking the info.
http://servicemyphone.motorola.com/iden/support/showUnitSearch.do
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If the phone works, the IMEI must be ok. I don't know how to check if it is valid, though.
Also, I wouldn't worry about software updates, I don't think it checks the IMEI during updates. That being said, if you plan on modifying the D4 to connect to GSM networks, you might not be able to update anyway.
Does the phone boot? If it does, go into the settings -> about -> status and punch in the IMEI number you see on the Motorola warranty check.
danifunker said:
Does the phone boot? If it does, go into the settings -> about -> status and punch in the IMEI number you see on the Motorola warranty check.
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Ya it worked. It seems that the Droid 4 has IMEI starting with 990000
Mine is still in warranty.
Sent from my DROID4 using xda premium
I got the Sprint HTC One M8 (HK) with the intent on bringing it over to Ting which accepts Sprint devices. Issue is, the One is carrier locked via the IMEI until April, one year after the release date. So that was a bust. In the meantime I have a Fascinate with Verizon, that I can use as a donor phone for all its info. Thing I am having issues with is understanding what else needs to be changed to use the phone with Verizon. I read something about the radios need to be flashed and then while I can find the IMEI and MEID, and I can use fastboot to write my own, I cannot find anything for ESN or the MIN(MSIN). That plus the activation number, I assume will dial to Sprint not Verizon, so I'm trying to figure out what else this would entail. I will back up everything, since once April comes around, i'll switch to Ting, but until then, I'd like to enjoy my new toy.
I think XDA have a rule about giving you information about this... This is the same as bad ESN and changed it to make it work again and that is fraud..
gypsy214 said:
I think XDA have a rule about giving you information about this... This is the same as bad ESN and changed it to make it work again and that is fraud..
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Click to collapse
This ^^^^^
Thread closed.
I got my phone from ATT in January and last month I broke my contract by paying ETF, but still with ATT.
Now I am trying to unlock my phone, and when I enter my IMEI number, it says, IMEI not found in the database.
What could be the issue.
yesterday I reset my phone and installed latest version using Nexus toolkit. This should not alter my IMEI right?
is it better to contact ATT? or do some research before contacting them.
atrix4nag said:
I got my phone from ATT in January and last month I broke my contract by paying ETF, but still with ATT.
Now I am trying to unlock my phone, and when I enter my IMEI number, it says, IMEI not found in the database.
What could be the issue.
yesterday I reset my phone and installed latest version using Nexus toolkit. This should not alter my IMEI right?
is it better to contact ATT? or do some research before contacting them.
Click to expand...
Click to collapse
If you are referring to the at&t website returning an error code when you enter your imei it is an at&t problem. Installing the latest software does not alter your imei. Just call at&t and they should be able to get you sorted out.
Sent from my Nexus 6 using XDA Premium HD app
atrix4nag said:
I got my phone from ATT in January and last month I broke my contract by paying ETF, but still with ATT.
Now I am trying to unlock my phone, and when I enter my IMEI number, it says, IMEI not found in the database.
What could be the issue.
yesterday I reset my phone and installed latest version using Nexus toolkit. This should not alter my IMEI right?
is it better to contact ATT? or do some research before contacting them.
Click to expand...
Click to collapse
N6 doesn't show up in their website based system. I had the same thing happen a month ago. You'll either have to call them or do an online chat via their website customer support.
Thanks for the response guys..
I thought the same that, updating software shouldn't alter IMEI. but just want to make sure before contacting ATT.
I will contact them now.
Hi everyone,
I recently purchased a "new" LG G4 on ebay and the seller said that the phone is locked to T-mobile. Being a T-mobile customer, I thought that I can simply request a sim unlock code for the phone but that turned out not as I expected.
First of all, the IMEI checker was unable to find the device on the tmo website or other 3rd party websites. I found this to be odd as the phone was in a retail tmo box and the software on the phone seemed legit as it also had working wifi calling.
I called up tmo to ask for the unlock and they said it's not a problem and told me to try the built in unlock app. After waiting a day, I tried the app but the unlock didn't work and I kept getting a msg that the phone is inelegible for an unlock.
Again I called tmo and finally a rep said that the phone is a non-tmo phone and called up LG to ask for the unlock. LG told the rep that the phone is already unlocked but I found that not to be the case with after I tried an international simcard. Using that sim card gave me a promt after booting the phone that said I need to unlock the phone to use the network, even though I saw full signal bars.
Anyway, has anyone else had a similar experience with a phone not purchased directly from tmo?
my guess is that it was stolen
Take the back cover off. On the back, there are some numbers and letters in 4 or 5 places. Does your say H815, H812, H811, or something else? A picture without the IMEI and serial would be nice.
mrslax said:
Hi everyone,
I recently purchased a "new" LG G4 on ebay and the seller said that the phone is locked to T-mobile. Being a T-mobile customer, I thought that I can simply request a sim unlock code for the phone but that turned out not as I expected.
First of all, the IMEI checker was unable to find the device on the tmo website or other 3rd party websites. I found this to be odd as the phone was in a retail tmo box and the software on the phone seemed legit as it also had working wifi calling.
I called up tmo to ask for the unlock and they said it's not a problem and told me to try the built in unlock app. After waiting a day, I tried the app but the unlock didn't work and I kept getting a msg that the phone is inelegible for an unlock.
Again I called tmo and finally a rep said that the phone is a non-tmo phone and called up LG to ask for the unlock. LG told the rep that the phone is already unlocked but I found that not to be the case with after I tried an international simcard. Using that sim card gave me a promt after booting the phone that said I need to unlock the phone to use the network, even though I saw full signal bars.
Anyway, has anyone else had a similar experience with a phone not purchased directly from tmo?
Click to expand...
Click to collapse
Does the imei under the battery and in the settings correspond?
the IMEI on the back and the box match. Here is the pic.
mrslax said:
the IMEI on the back and the box match. Here is the pic.
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Click to collapse
What about the phone itself? What country/carrier are you trying to use it on?
t-mobile USA
the box is a tmobile box and the ROM on the phone is from tmobile.
Did you put your t-mobile sim card in when you tried to unlock? Can you do a temp unlock?
The h811 can't be unlocked for something like 60 or 90 days so if it was just bought from t-mobile by the person on ebay you won't be able to permanent unlock it for a bit.
I could guess that the IMEI was changed, if its not being recognized as a T-mobile phone. Maybe they changed the stickers. With the IMEI itself, my old third party bought G Flex showed up on the T-Mobile site as a G Flex.
Can't Unlock T-Mobile LG G4
I had the same problem with being able to unlock. Because you didn't buy from T-Mobile, they don't have the IMEI in their database, so you are not registered with them. The unlock can't work, because the program goes against their database and your phone is not in it. After many calls to TMO and LG, it appears that the only way to get unlocked is to sign up for a post-paid account and use $100 plus be in their system for 40 days. The only other way is to borrow someone else's tmo micro sim and use it for a while until the Device Unlock App works. (If you are worried that you are not covered by the LG Warranty, call LG and give them your IMEI.
They will confirm that your device is new and covered by the LG one year warranty.
*#06# in the dialer should bring up the imei the phone is reporting
Sent from my LG-H811 using XDA Free mobile app
thevmax said:
I had the same problem with being able to unlock. Because you didn't buy from T-Mobile, they don't have the IMEI in their database, so you are not registered with them. The unlock can't work, because the program goes against their database and your phone is not in it. After many calls to TMO and LG, it appears that the only way to get unlocked is to sign up for a post-paid account and use $100 plus be in their system for 40 days. The only other way is to borrow someone else's tmo micro sim and use it for a while until the Device Unlock App works. (If you are worried that you are not covered by the LG Warranty, call LG and give them your IMEI.
They will confirm that your device is new and covered by the LG one year warranty.
Click to expand...
Click to collapse
I checked a 3rd party imei check and they can locate the phone as lg h811. Called up lg and have them the imei number and they said it has 1.5 years of warranty. So i guess the phone is legit but isnt in the tmobile system. It's is a bummer that I can't unlock it right now.
On another note lg told tmobile that my phone is unlocked. However when i tried a sim card from another country i got a prompt telling me i need to unlock the phone even though it was showing 5 bars of signal. Would that man it is locked or unlocked?
Did you use the imei on the sticker, or pull the imei using *#06#? They could be different if someone changed it
Sent from my LG-H811 using XDA Free mobile app
If you purchased a tmo employee phone from eBay, it doesn't show in their database.