Bluetooth audio switches to internal speaker on unlock - Moto X Q&A

The Setup
Moto X (2013)
Android 4.4.4 (unrooted)
Network: Republic Wireless
The Story
It all started a couple of days ago, I lost my phone while at work, I logged onto the Motorola website, remote locked the phone, remotely left a message on the phone with my contact info, and then I made the phone ring remotely to bring it to attention of passers nearby. Shortly after I recovered my phone, I went to the settings and unlocked the phone as that is my prefered setting.
The Problem
Since I got the phone back I've noticed a problem with bluetooth and headphone audio and unusual behavior when unlocking the phone. 1st, when I unlock the phone it makes a noise, and it is the same sound that is used to indicate volume level when you raise or lower volume with the volume buttons, it no longer makes the "click" sound upon unlock. 2nd, whenever I listen to music, via bluetooth or headphones, and if i unlock the phone the audio switches over to the phones internal speakers, but the phone still thinks it is playing audio out of the bluetooth speaker or headphone. In order to get back on the bluetooth speaker I have to dissconect from the speaker and reconnect and for headphones I just to unplug and plug back in.
What I have tried
I have tried turning on and off my phone, Unpairing and reparing my device. I tried to go into my settings, find the bluetooth app and wipe the memory and disable and enable the app, but I could not successfully do that. Searched google and XDA for an answers but I can not find any results that I think resemble my problem. Please help oh great wise and powerful 1337 lords.
Edit* Something else I forgot to mention, another problem is now my phone will not stay in silent or vibrate, I can put it in those modes but as soon as I unlock it, the volume comes back on.

Try Settings > Sounds > Screen Lock Sound.
See if that is checked, or unchecked, toggle a few times and see if that helps?

fury683 said:
Try Settings > Sounds > Screen Lock Sound.
See if that is checked, or unchecked, toggle a few times and see if that helps?
Click to expand...
Click to collapse
Thanks but I have actually tried that, I even did it again just for the heck of it. Something else I forgot to mention, another problem is now my phone will not stay in silent or vibrate, I can put it in those modes but as soon as I unlock it, the volume comes back on.

DCX2 said:
Thanks but I have actually tried that, I even did it again just for the heck of it. Something else I forgot to mention, another problem is now my phone will not stay in silent or vibrate, I can put it in those modes but as soon as I unlock it, the volume comes back on.
Click to expand...
Click to collapse
It seems like something with the Moto Remote services might be interfering. Did you try going in and disabling the stuff on the website? Or disable to Moto app as an administrator in the settings so it stops overriding things? Seems like things are stuck in whatever the Moto app is trying to do if it thinks it's still lost?

fury683 said:
It seems like something with the Moto Remote services might be interfering. Did you try going in and disabling the stuff on the website? Or disable to Moto app as an administrator in the settings so it stops overriding things? Seems like things are stuck in whatever the Moto app is trying to do if it thinks it's still lost?
Click to expand...
Click to collapse
The moto remote services theory has been in the back of my mind, I'll have to explore the website to see if there is an option to disable or reset the service. As far as disabling the moto app as an admin, is there something special I have to do in order the disable apps as in admin? I was under the impression that anything I did on my phone was done as an admin.

DCX2 said:
The moto remote services theory has been in the back of my mind, I'll have to explore the website to see if there is an option to disable or reset the service. As far as disabling the moto app as an admin, is there something special I have to do in order the disable apps as in admin? I was under the impression that anything I did on my phone was done as an admin.
Click to expand...
Click to collapse
In Settings > Security > Device Administrators there should be a list of apps that are activated as admins. Try turning the Moto one off. Might be called Local Wipe Policy maybe?

Problem solved
So I was able to fix the problem!!!
What I did was log onto the motorola website used to track my phone. I made the phone ring ring from the website tracker. After I unlock the phone, I noticed that my phone stopped making the volume adjustment noise upon unlock. My phone is now properly playing bluetooth and headphone audio with out issue now. Thanks for suggesting that I go to the motorola website!

Related

[Q] How to prevent "ok google now" from making calls?!?

EDIT: I have modified this post to focus more on getting google now/touchless control to stop making calls. I think this should be doable, but I'm banging my head against the wall trying to figure out how?!?
Please read my second post. However, feel free to comment on the other questions below as they are still bugging me too.
I know I talk louder than most folks. When I ran the touchless control training on my Moto X Dev Ed, I have to really talk lower than I normally do. Is there some way to adjust the mic level so I can talk normal?
Also, sometimes I have to say "ok google now" a few times to get the phone to respond, maybe once out of every 10 times this happens. Any suggestions on this?
Additionally, sometimes it will try to call a contact when the phone is locked after I say "ok google now", even though I have this option unchecked under settings->touchless controls. What gives?
I'm running a stock 4.4.2 rom that is unlocked and rooted . Touchless Controls version 4.3.11.1 and Google Search version 3.3.11.1069658.arm.
I really love the phone and bought it to control my home with my voice (which works great for the most part). Hopefully someone has suggestions on fixing these small issues.
Update: disabling all Touchless Control commands for the phone lock screen does nothing.
I went to Touchless Controls -> Comamnds while locked -> unchecked everything, but my phone still makes calls when I say "call [contact name]" and the phone is locked, along with the other commands. What a joke!?! Does Google test software before publishing it?!? I guess simple if/then logic is beyond a company to get right before releasing an app.
For Google Search I also ensured Google Search->Settings->Phone search->Contacts is unchecked. I also unchecked everything else. Google Search->Settings->Accounts & privacy->Contact recognition is also unchecked and Perosnal results is turned off. Google Search/Touchless Control still uses my contact information to make calls (without my consent) regardless of these settings too.
Allowing it to make calls would be fine if it didn't randomly misunderstand a command and try to make a call.
etc6849 said:
Update: disabling all Touchless Control commands for the phone lock screen does nothing.
I went to Touchless Controls -> Comamnds while locked -> unchecked everything, but my phone still makes calls when I say "call [contact name]" and the phone is locked, along with the other commands. What a joke!?! Does Google test software before publishing it?!? I guess simple if/then logic is beyond a company to get right before releasing an app.
For Google Search I also ensured Google Search->Settings->Phone search->Contacts is unchecked. I also unchecked everything else. Google Search->Settings->Accounts & privacy->Contact recognition is also unchecked and Perosnal results is turned off. Google Search/Touchless Control still uses my contact information to make calls (without my consent) regardless of these settings too.
Allowing it to make calls would be fine if it didn't randomly misunderstand a command and try to make a call.
Click to expand...
Click to collapse
I cannot get control of Google search volume during a Bluetooth connection with my Jawbone.
http://forum.xda-developers.com/moto-x/general/workaround-fix-loud-prompt-google-voice-t2725610
Your bluetooth volume issue sounds crazy. You'd think Motorola's engineer's could spot such simple issues assuming they actually use their products, but I guess not. The phone is really well engineered otherwise. These types of errors might be ok for beta software, but not after many revisions.

Notification problems

I seem to be having an intermittent problem with notifications on my new Moto G, when using the device and a notification comes through everything works 100%, however I sleep the device by tapping the power button as you do, occasionally notifications will not come through and then I tap the power button and the phone buzzes and the notification light starts flashing like they just came through at that second (when the time on the notification shows as X minuets previous).
I can't seem to replicate this in any fashion, it seems completely random and effects all types of notification, Gmail, WhatsApp and also the Ringer from Android Device Manager.
The Ringer from Android Device Manager is where I first confirmed the problem, I was playing with the Android Device Manager locating my phone which was sleeping right next to me, it located it fine so I hit ring and it said 'successful' or words to that effect, but the device was not ringing at all, picked up the phone and woke it, it immediately started ringing. I tried it a 2nd time and the same thing happened again, the 3rd time it worked as designed.
I've tried restarting the phone and clearing the data of effected apps, but neither worked, a reset of the device is the next logical step but I would like to hear if anyone else has this problem or has any other solutions.
This is happening when the device is connected to WiFi (even while sleeping) with the mobile data either enabled or disabled, I have not tried what happens if WiFi is not turned on, because when I'm at home I want it to use WiFi.
TLDR: sometimes by random I don't get notifications until I manually wake the device when they did actually come through X minutes previous it just didn't tell me.
Try resetting it! I never had such a problem
Sent from my XT1068 using XDA Free mobile app
Droids king said:
Try resetting it! I never had such a problem
Sent from my XT1068 using XDA Free mobile app
Click to expand...
Click to collapse
Ok will do, is the 'Factory Reset' option in the menu sufficient, or is there something else I should do?
Check your advance wifi settings and also check Motorola Assist just in case!
sahil kaul said:
Check your advance wifi settings and also check Motorola Assist just in case!
Click to expand...
Click to collapse
I have keep WiFi on during sleep set to Always, and Avoid Poor Connections and WiFi Optimisation both ticked everything else is off, I've never used Motorola Assist.
I'll untick Avoid Poor Connections but I doubt it could be that as I have very good WiFi signal where I am.
jay2the1 said:
I have keep WiFi on during sleep set to Always, and Avoid Poor Connections and WiFi Optimisation both ticked everything else is off, I've never used Motorola Assist.
I'll untick Avoid Poor Connections but I doubt it could be that as I have very good WiFi signal where I am.
Click to expand...
Click to collapse
How about Wi-Fi optimization, its usually Checked. Uncheck it. It should work.
sahil kaul said:
How about Wi-Fi optimization, its usually Checked. Uncheck it. It should work.
Click to expand...
Click to collapse
OK when I find out that Avoid poor connections being unticked is not working (which I've just had a notification suggesting it isn't) I'll untick WiFi optimisation, I'm hesitant to untick it right now as it says it saves battery life.
OK new development I was listening to music on the phone (the phone is sleeping) the song ended but the next one didn't start, as soon as I tapped the power button the next song started.
I'm going to try resetting the phone as soon as I get chance, I just need to use a voucher in an app first as I'd loose it otherwise.
Double post
Reset the device today, my plan was to use the Recovery but none of the options would appear it would only display the Android laying down (even when pressing buttons), so instead used the Factory Reset option in the menu, only time will tell but fingers crossed it seems to be working OK now :fingers-crossed:

Phone randomly auto-mutes itself, can't increase volume [video inside]

Hey guys,
I have a weird issue with my Moto X 2014 (stock Lollipop, no root or anything), and I can't find anything helpful around the web.
I have a video of the issue - I can't post the link as I don't have enough messages, but go to vid.me and add this code to the URL: /tMXf
Basically every few days, I find the phone is on vibrate. The volume rocker is suddenly all the way down, even though it should be maxed out, and I can't physically turn it up as you can see in the video. Even in audio settings, the ringer options is greyed out.
Android's quiet hours setting is NOT active. I have Moto Assist set to kick in at night time, but this happens randomly during the day, plus I tried removing it but nothing changes. It's not something to do with calendar events silencing the phone either, as Moto Assist only has scenarios for driving and the aforementioned night time.
Anyone knows what could be happening here? Thanks, much appreciated.
That IS strange... Have you tried rebooting your phone?
cole_15 said:
That IS strange... Have you tried rebooting your phone?
Click to expand...
Click to collapse
Thanks for the reply, man... yes, of course I tried that, but it's definitely not a temporary glitch. It happens again and again, every few days. A reboot does fix the issue when it occurs (in fact, it's the only way to get sound back), but only until the next time.

Annoying 4 note notification sound

The sound is 4 progressively higher notes on a xylophone-like wooden or bamboo instrument. Usually plays on unlock, but also randomly throughout the day and night. My default notification sound is silence, so this might be tied to an app or the OS (MM 6.1). I just don't know what it is - other than loud and inconvenient. Any Ideas? This is driving me crazy and waking my wife at night. Thanks.
its an app, 100000%. now your job is to find out which one.
Hi and thanks for the confirmation Simms22. :good: I know. Kinda obvious.
I have gone through settings and turned off most radios thinking it could be tied to an app through BT, GPS, NFC, etc.; a successful connection or location fix. I have also gone through the various apps and checked their notification sound settings too. No dice. Whats worse is that I have gone through all my ringtones and notification sounds and can't find it.
It seems to be tied to the Google Now cards notifications, but if it is, I can't find it. I don't really want to turn those off but I guess that's next. Grrrr.
simms22 said:
its an app, 100000%. now your job is to find out which one.
Click to expand...
Click to collapse
ManagementCritic said:
Hi and thanks for the confirmation Simms22. :good: I know. Kinda obvious.
I have gone through settings and turned off most radios thinking it could be tied to an app through BT, GPS, NFC, etc.; a successful connection or location fix. I have also gone through the various apps and checked their notification sound settings too. No dice. Whats worse is that I have gone through all my ringtones and notification sounds and can't find it.
It seems to be tied to the Google Now cards notifications, but if it is, I can't find it. I don't really want to turn those off but I guess that's next. Grrrr.
Click to expand...
Click to collapse
id still be guessing, but google doesnt have a xylophone-like wooden or bamboo instrument sound on the nexus 6, so i know its not a default sound.
Thanks for the info. Hope I described the sound well enough. I'm mostly deaf in one ear and can't hear out of the other. Misspent youth and all that.
I know the notifications and ringtones I've added. That leaves apps that have brought their own sounds with their install. So it's back to the haystack.
I think I'll let it percolate in the sub-conscience for a while. Besides, I'm way behind on a personal Tasker project. Thanks again. I'll update later with what I find out.
simms22 said:
id still be guessing, but google doesnt have a xylophone-like wooden or bamboo instrument sound on the nexus 6, so i know its not a default sound.
Click to expand...
Click to collapse
ManagementCritic said:
Thanks for the info. Hope I described the sound well enough. I'm mostly deaf in one ear and can't hear out of the other. Misspent youth and all that.
I know the notifications and ringtones I've added. That leaves apps that have brought their own sounds with their install. So it's back to the haystack.
I think I'll let it percolate in the sub-conscience for a while. Besides, I'm way behind on a personal Tasker project. Thanks again. I'll update later with what I find out.
Click to expand...
Click to collapse
you can enable safe mode. that way you can check if its an app. long press the power button until you get the power off option. then long press on the power off until the safe mode option pops up. if that notification doesn't go off, then its an app. as on safe mode, all apps are disabled.
Flash another ROM. This happened to me on PureNex and when I switched to Chroma it went away.
Sometimes it actually happens once in a while. I'll hear the annoying "do dieu do doo" sound
Sent from my Nexus 6 using Tapatalk
I also have this problem. Has anybody found out the cause?
It started a few months ago and I ignored it, but now it is really annoying.
I put my phone into safe mode and it still happens. I assume this means it must be a preloaded app?
I installed a notification history app and nothing is listed when it happens!
Any help would be greatly appreciated!

Phone Does Not Exit Do Not Disturb Mode

So I just got a GS8. Fantastic phone. The only issue I am noticing is that when the phone enters "Do not Disturb" mode, it does not exit as scheduled. Typically it is set to turn on at 10 PM each night and turn off at 6 AM the next day. (save for the alarm that goes off at 5 AM). The alarm goes off fine. The phone, however, stays in "Do not Disturb" mode well past 6 AM and until I turn it off. Anyone else notice similar behavior? Could this result from the phone being connected to the A/C charger? I ask because when I set "Do not Disturb" to turn on and off at work it does so just fine. At work the phone is not connected to a charger.
I'm blanking on​ what it was, but I was running an app that was causing this issue. I've looked through my Google play library and just can't recall what it was. Might have had something to do with volume control. Start by removing anything you aren't using. If the problem persists, try removing anything that sounds like it could interact with audio or notifications until you find it. Worst case, factory reset, confirm issue is gone, then add things back until issue recurrs. I'll try again to jog my memory.
rcobourn said:
I'm blanking on​ what it was, but I was running an app that was causing this issue. I've looked through my Google play library and just can't recall what it was. Might have had something to do with volume control. Start by removing anything you aren't using. If the problem persists, try removing anything that sounds like it could interact with audio or notifications until you find it. Worst case, factory reset, confirm issue is gone, then add things back until issue recurrs. I'll try again to jog my memory.
Click to expand...
Click to collapse
This gets weirder and weirder. So, I am coming from a Mate 9. on that phone I could set multiple Do Not disturb profiles. So I had one set for overnight (10 PM to 6 AM and one set for work hours (7 AM to 3:30 PM). Although the GS8 only allows one profile, it seems to have "remembered" the second profile. I say this because the phone went into "do not disturb" at 7 AM. I am not even sure how that's possible. I did restore apps via the google, but I cannot think of anything else besides what you are recommending. I may have to do a factory data reset as you recommend and set everything up.
anl2304 said:
This gets weirder and weirder. So, I am coming from a Mate 9. on that phone I could set multiple Do Not disturb profiles. So I had one set for overnight (10 PM to 6 AM and one set for work hours (7 AM to 3:30 PM). Although the GS8 only allows one profile, it seems to have "remembered" the second profile. I say this because the phone went into "do not disturb" at 7 AM. I am not even sure how that's possible. I did restore apps via the google, but I cannot think of anything else besides what you are recommending. I may have to do a factory data reset as you recommend and set everything up.
Click to expand...
Click to collapse
You could turn off the built in Do Not Disturb and use an app like Do Not Disturb Plus to control the DND schedule.
rcobourn said:
You could turn off the built in Do Not Disturb and use an app like Do Not Disturb Plus to control the DND schedule.
Click to expand...
Click to collapse
You know, as long as I have had an android phone and I didn't think to do that. I should have. One issue I need to deal with is whether turning off the built-in Do Not Disturb disables that suspected hidden profile. If so, then I am good to go, if not, then I need to do the factory reset before using an app from the playstore (probably gives me more options than what Samsung allows).
Thanks.
rcobourn said:
You could turn off the built in Do Not Disturb and use an app like Do Not Disturb Plus to control the DND schedule.
Click to expand...
Click to collapse
Resetting the device did the trick. rather than restoring apps from the Huawei Mate 9, I started fresh and downloaded apps from the app store. A pain, but it worked. Thanks again.

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