Phone randomly auto-mutes itself, can't increase volume [video inside] - X 2014 Q&A, Help & Troubleshooting

Hey guys,
I have a weird issue with my Moto X 2014 (stock Lollipop, no root or anything), and I can't find anything helpful around the web.
I have a video of the issue - I can't post the link as I don't have enough messages, but go to vid.me and add this code to the URL: /tMXf
Basically every few days, I find the phone is on vibrate. The volume rocker is suddenly all the way down, even though it should be maxed out, and I can't physically turn it up as you can see in the video. Even in audio settings, the ringer options is greyed out.
Android's quiet hours setting is NOT active. I have Moto Assist set to kick in at night time, but this happens randomly during the day, plus I tried removing it but nothing changes. It's not something to do with calendar events silencing the phone either, as Moto Assist only has scenarios for driving and the aforementioned night time.
Anyone knows what could be happening here? Thanks, much appreciated.

That IS strange... Have you tried rebooting your phone?

cole_15 said:
That IS strange... Have you tried rebooting your phone?
Click to expand...
Click to collapse
Thanks for the reply, man... yes, of course I tried that, but it's definitely not a temporary glitch. It happens again and again, every few days. A reboot does fix the issue when it occurs (in fact, it's the only way to get sound back), but only until the next time.

Related

Droid 4 silences itself ever since ota to .217

This is apparently a common enough thing from what I've seen on line, but every solution I find involves the person having used a profile switcher or their calender to signify being unavailable. I do not use either type of program. I almost never silence my phone. (in the movie theater or similar, yes, but otherwise never) Does anyone have any idea what it could be? It;s only been happening since the OTA update to .217 ICS. It's getting thoroughly aggravating missing calls and texts, as I'm sure you can imagine... Thank you to anyone with ideas/suggestions.
Check your settings in both the system settings as well as each individual app. I think after the update the messaging app is set to silent by default, or at least the vibrate is turned off.
If the system is messed up I recommend that everyone install the ota factory reset. Clearing out your old GB data and letting the ICS run "fresh" solves a lot of problems.
Sent from my DROID4 using Tapatalk 2
Could it be a Smart Actions setting?
Settings are all fine yet it does randomly put itself on silent mode no vibration and you have to turn it back to vibration via settings volume rocker just puts it back on silent....
Sent from my DROID4 using xda app-developers app
The Magician Type 0 said:
Check your settings in both the system settings as well as each individual app. I think after the update the messaging app is set to silent by default, or at least the vibrate is turned off.
If the system is messed up I recommend that everyone install the ota factory reset. Clearing out your old GB data and letting the ICS run "fresh" solves a lot of problems.
Sent from my DROID4 using Tapatalk 2
Click to expand...
Click to collapse
The Kraken! said:
Could it be a Smart Actions setting?
Click to expand...
Click to collapse
If it keeps happening tomorrow, I will do a full factory reset. Hoping I won't have to though. It's a pain in the rear to restore everything... It isn't a smart action thing because I have that app frozen, good thought though. Thank you all for the responses.
I tried a fr from recovery menu never froze apps nor rooted this d4 didn't help...
Sent from my DROID4 using xda app-developers app
Update
I've found that it is only doing it with phone calls now. I cannot find a setting in the phone app or the system settings that is set to mute, but it keeps happening. Also, after using the lock screen to unmute it, I have to turn up the volume manually. The lock screen thing only bumps it up to the minimum volume level... Anything else come to mind before i do a full FR? I'd really rather avoid it if I can... Thanks again.
Now I've got one worse. Did a FR, no go. Tried to update to Eclipse, and messed it up. Had to .sbf back to factory. EVEN AFTER the .sbf, still having the same issue with it muting while recieving a call.... (i.e. goes on vibrate instead of ringing....) Any ideas ANYONE???!!?!?!?
Honestly, this sounds like a hardware issue to me. If I understand correctly, it sounds like the phone keeps going to silent (or vibrate after ICS)?
My guess after all your software troubleshooting is that your volume down key is either physically or electronically damaged, and periodically decreases itself. You might want to try remapping the volume button or something to see if that solves the problem. Of course, after that you don't have any volume buttons, which stink.
Aside, the physical buttons (power, volume) on the D4 really stink. They are very mushy and almost flush with the case, poor design if you ask me.
That thought crossed my mind also, but it only happens on an incoming call, and I can adjust the volume up and down in every app. If I don't receive a call all day, there is no problem, texts & emails work fine. I've even had a friend sit with me and text me (sound worked) then call me (muted as it received the call) and all it did was vibrate, no ringtone. I have who is it and thought it might be that, but un-installed it and no change... I'm totally out of ideas...
Thank you for the ideas, unfortunately nothing has worked so far. Any further ideas will be much appreciated. Thanks again.
Finally figured it out. Apparently it had to do with some stetting that Who Is It made. I had it set to announce the caller, which apparently doesn't work now. When I un-installed who is it nothing changed, so I re-installed it and on a whim disabled the announce feature, and it's been ringing fine since. I believe it was some sort of setting because after disabling the announcement, I un-installed who is it again, and the phone would ring without a problem. No Idea what setting it was. Thanks to veryone for the help.

[Q] Priority notification mode turning off on its own, even on "Indefinitely"?

[Q] Priority notification mode turning off on its own, even on "Indefinitely"?
The last few nights I've noticed that when I wake up, my phone is no longer in priority notification mode. At night, I set it to priority only and choose "indefinitely"...even verifying that it's on that setting by going back to it...and when I wake up, it's in normal mode.
I have no "Down Time" hours set and see no other settings that seem to imply turning it off automatically...
Anyone else have this issue?
Thanks!
jeffreii said:
The last few nights I've noticed that when I wake up, my phone is no longer in priority notification mode. At night, I set it to priority only and choose "indefinitely"...even verifying that it's on that setting by going back to it...and when I wake up, it's in normal mode.
I have no "Down Time" hours set and see no other settings that seem to imply turning it off automatically...
Anyone else have this issue?
Thanks!
Click to expand...
Click to collapse
Yes I'm having the same issue as you described. Noticed it 2 nights ago and thought I was disabling it in my sleep, lol.
Any work arounds? I'm thinking of doing a factory reset but not until I've exhausted all possible solutions. Hope this is an actual issue and not just 1 or 2 stray scenarios
Yaqoub_H said:
Yes I'm having the same issue as you described. Noticed it 2 nights ago and thought I was disabling it in my sleep, lol.
Any work arounds? I'm thinking of doing a factory reset but not until I've exhausted all possible solutions. Hope this is an actual issue and not just 1 or 2 stray scenarios
Click to expand...
Click to collapse
I never figured it out. Switched back to using Light Flow for notifications...
jeffreii said:
I never figured it out. Switched back to using Light Flow for notifications...
Click to expand...
Click to collapse
Okay last night I uninstalled Light Flow which seemed to have been the problem causing this behavior. It seems to automatically want to disable priority mode but I don't know what exactly is triggering it, but uninstalling Light Flow seemed to have retained priority mode all night long with no issues upon waking up.
I also updated my review on the Play Store to address the issue, hoping for a fix soon. Hopefully you figure out your problem, mine was caused by a notifications app from what I've tested so far. Will see if it holds up tonight as well.
jeffreii said:
The last few nights I've noticed that when I wake up, my phone is no longer in priority notification mode. At night, I set it to priority only and choose "indefinitely"...even verifying that it's on that setting by going back to it...and when I wake up, it's in normal mode.
I have no "Down Time" hours set and see no other settings that seem to imply turning it off automatically...
Anyone else have this issue?
Thanks!
Click to expand...
Click to collapse
Having same issue, no additional notification apps installed. Stock android on nexus 6 no root or anything yet. Thought I was loosing my mind thinking I never set it. Happens almost every night. Seems like a bug.
I'm having the opposite. On boot, priority mode is enabled even though it was off on shutdown. I turn it off then throughout the day I notice it come on again. I haven't been able to track anything down yet. I don't use lightflow.
Are there any logs that I can see that might tell me what is turning it on? There are no Downtime schedules.
Pure 3.95 / Franco r7
Yaqoub_H said:
Okay last night I uninstalled Light Flow which seemed to have been the problem causing this behavior. It seems to automatically want to disable priority mode but I don't know what exactly is triggering it, but uninstalling Light Flow seemed to have retained priority mode all night long with no issues upon waking up.
I also updated my review on the Play Store to address the issue, hoping for a fix soon. Hopefully you figure out your problem, mine was caused by a notifications app from what I've tested so far. Will see if it holds up tonight as well.
Click to expand...
Click to collapse
So I finally got tired of Light Blow being buggy on the Nexus 6 and uninstalled it a few days ago...two nights in a row I set priority to "indefinitely" and when I woke up I found it had been turned off...so I don't think it's Light Flow causing the problem.

Volume drops randomly using Google Music (Bluetooth / Headset)

Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
Try a factory reset. Ive had it fix many a strange bug before.
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
I've had the same problem, running N developer preview 1 listening with wired headphones. I've learned that I just kind of have to wait for it to pass, try force stopping play music, or restart the phone.
Are you streaming your music, or is it downloaded onto your device? I manually copy music onto my phone from my computer, and this is when I've got the issue, as I stream with Spotify fairly often and never have the problem. I've always thought it was just some bug reading all of these crazy 3rd party audio files in the storage.
Hasn't been much of a problem for me... Just jumped at the opportunity to share when I saw this thread. If it bothers you that much, try a full wipe of internal storage and reinstall everything. Cheers! Hope I helped.

P20 Pro - Do Not Disturb keeps turning itself on

As title, Do Not Disturb keeps turning itself on. Not matter what I do. I turned off all scheduling but still it keeps happening. It's driving me mad and spoiling a good phone. I searched around but cannot find any solution. It was suggested that Android Wear watch could be responsible but I turned the watch off and it still happens
I'm not accidentally pressing the shortcut either as I thought of that
Is this happening to anyone else? Any ideas? Could an app being doing it?
Thanks
pd555 said:
As title, Do Not Disturb keeps turning itself on. Not matter what I do. I turned off all scheduling but still it keeps happening. It's driving me mad and spoiling a good phone. I searched around but cannot find any solution. It was suggested that Android Wear watch could be responsible but I turned the watch off and it still happens
I'm not accidentally pressing the shortcut either as I thought of that
Is this happening to anyone else? Any ideas? Could an app being doing it?
Thanks
Click to expand...
Click to collapse
Had a similar problem on my old Nexus 5 - turned out to be a stuck volume down button.
krs360 said:
Had a similar problem on my old Nexus 5 - turned out to be a stuck volume down button.
Click to expand...
Click to collapse
don't think it is that but I will try it out of the case for a while to check it is nothing like that
it's definitely not the phone case or stuck button. it still happens intermittently. I'm stumped
Is there anyway to switch on some logging or something so I can try and find the cause?
Hey, did you find a solution to this?
I'm having this issue with my Mate 10 Pro and it means I miss several calls!
i have the same problem with p20pro....3 hard reset and always the same before 3 days, at the same time problems with play store
+1
Except it's in the P20Lite
No buttons stuck.
Suspecting a hardware problem.
My audio speaker is a bit problematic. Sometimes the speaker doesn't work, and I have to 'bend' the phone a bit to make a speaker connection..
It sucks because I've missed some important calls

Question My phone randomly talks something about the time

My phone randomly talks something about the time, I'm not getting what she saying (woman voice).
Talkback option is off, I checked that one.
What is this, this is so annoying and creepy.
This is not the first bug, since I bought this phone.
Anyone can help me?
Something put into clock settings?
I found this similar problem, I have exactly the same:
"A couple days ago I started hearing a womans voice at random times, like I had butt dialed someone, but I could Identify where it was coming from. Then while I was scrolling on my phone I hear something something "time". Finally in the middle of the night when everything else was quiet I hear it clear as a bell. A robotic female voice saying "it is time". No notification. No background apps running. I've done a few things to check those things and can't find anything. It is slightly annoying. But more so, creepy AF. Any help would be appreciated."
It's Big Brother sending you subliminal messages
Don't see what it could be other than a notification related thing...something you already forgot that you enabled. There are SO many settings, I doubt I could bring my phone to the same exact config after a factory default.
Try using the notification history feature to track this ghost down.
This sounds like an accessibility setting turned on to me
mpore14 said:
This sounds like an accessibility setting turned on to me
Click to expand...
Click to collapse
Ah, yes. That must be it. Good thinking.
I'm betting that you will find the culprit in Bixby Routines. It's under Advanced features.
your question is your phone talks about time, for that u will have to search on google ..
I tried everything, but couldn't helped. I did a factory reset. I always hate to do that, because It takes to much time to put back everything and set up, but at least it helped.
Thanks to everyone.

Categories

Resources