Weird Contact Display Problem - G 2014 Q&A, Help & Troubleshooting

Hello,
So I have a weird contact display problem in the dialer/contact apps.
i got the phone in the first week of February.
Synced one Google Account: [email protected] (Just to help explain) and loaded all the contacts.
Then in end of March, I loaded a second Google Account [email protected] (again, just to explain) and synced all the contacts.
[email protected] has a number saved as Sam
[email protected] has the same number saved as Samantha.
Both the contacts are "joined".
Why does it show as Samantha in the dialer/contact apps and not as Sam? Anyway I can change it?
Or any other suggestions you may have?
Thanks,
Crazysah

Nobody has any idea?

Just delete the Contact and create a fresh One

Related

Contact duplicate redundant information?

Using cyanogen 5.0.3-6 and running Desire port before that, my contacts have that <sn>id:697626900/friendof:696095236</sn> thing in the 'notes' which is fine.
But when viewing contact information on the phone, it has many duplicates under the one name, and it seems to list the contact details from my google account twice. e.g.
call mobile:
call home:
email:
nickname: aaron
nickname: aaron
notes: <sn>id:697622960/friendof:696495536</sn>
notes: <sn>id:697622960/friendof:696495536</sn>
facebook profile
then when I tap EDIT
Google Contact - from [email protected]
name, number, details, etc
Google Contact - from [email protected]
name, number, details, etc (again)
facebook contact - from [email protected]
name, phone, email
so I'm curious why it has my gmail contact details twice?
One thing I did was import a backup contact list from SD card when testing cyan test builds without the google apps, and then when I installed google apps and synced maybe it added the backed up ones from SD card to the cloud, but everything looks normal on Gmail contacts page.
to make things worse once I fixed everything in gmail contacts, the phone synced all the bad contact details back and made even more duplicates >.<
The <SN> id in the contact notes are from Facebook contact sync. I wanna say that's the source of your problem.
Do this: delete all synced accounts (Facebook and Google) and contacts, then sign back into just your Google account and sync your contacts. If you have a problem even when there's no Facebook account present, your problem stems from somewhere else. But just try this first to ensure if it is or isn't Facebook.

[Q] Damaged link between Facebook contacts and joined contacts?

Hey all,
I updated my phone to 2.3.3 via Samsung Kies and did a factory reset.
So, I synced my contacts from Facebook via adding the SNS account, everything worked fine but I needed to add phone numbers to some of the contacts. Considering you can't edit Facebook contacts, I ended up creating a new contact to phone with the number and the name exactly the same and then using the 'Join Contact' to merge them.
The problem #1:
When I click new message, I can click the 'contacts' button and everyone with numbers are listed. I go to an untouched Facebook contact (With a number assigned to it automatically from Facebook) and click add but it still has an empty field saying 'to'. If I add one of my merged contacts, the number is displayed and it works fine.
#2
When a Facebook contact text messages me, only their number shows up, like its an unknown number which mean I have no idea who it is even though I have them as a contact. I go to that persons contact profile and the number that is assigned to them is identical, so why doesn't it show the contacts name?
If I go to the contact and swipe my finger to the left so it 'messages' them, in the 'To' field is their number only, no contact name.
Last but not least, no contact pictures show up in my Messages, even though they have Facebook pictures assigned to the contact
Can anyone help at all or at least point me in the right direction to solving this myth?
Thanks a lot everyone for helping me.

[Q] Unable to edit Contact Names

Hi guys,
As per the subject, my contacts are all synced from my Google account and I am unable to edit the contact names.. changing numbers or email or photo is not a problem. If I create a new Google contact on the phone there is no problem in changing the contact names either; it seems to only apply to my Google synced contacts.
I also noticed that the synced contacts all say "linked" under their names while the ones that I creat on the phone say "Google". I am using sense 5.5 and Android 4.3.
Any input will be highly appreciated, thank you in advance!!
me too
maximsilentfoot said:
Hi guys,
As per the subject, my contacts are all synced from my Google account and I am unable to edit the contact names.. changing numbers or email or photo is not a problem. If I create a new Google contact on the phone there is no problem in changing the contact names either; it seems to only apply to my Google synced contacts.
I also noticed that the synced contacts all say "linked" under their names while the ones that I creat on the phone say "Google". I am using sense 5.5 and Android 4.3.
Any input will be highly appreciated, thank you in advance!!
Click to expand...
Click to collapse
Any update on this? I have same problem

WTF? Contacts not pushing updates to exchange server

WTF - updated the phone number for one of my contacts in the People app.
On my phone it shows the correct new phone number.
This change does not sync to the server.
WTF? How do I fix this?
PS: I do NOT use google contacts nor do I have a gmail email account on this device.
i'm having the same exact problem. so annoying. any ideas?
is there a way to turn on a exchange log on motox?

Duplicate contacts on phone app

Hi all,
I just bought the new Xiaomi mi a2, Oreo 8.1.0 with the June's security patch.
And i have duplicate contact on the phone app.
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
When i uninstalling the Whatsapp app all the the dupe are gone, but when i reinstall it they are coming back in.
I tried to sync Whatsapp off on Accounts settings, but that didn't help me either, it removed all the dupe, but after i deleted a contact all the dupe came back (this is weird), and when i'm comparing to my friend's settings, he didn't turn off the sync of Whatsapp but his phone app knows how to deal with the contacts.
Please advise,
Thanks.
It´s an android bug. I reported it on android bugtracker last year, marked as future release............but yeah........it´s google.
idopes said:
Hi all,
I just bought the new Xiaomi mi a2, Oreo 8.1.0 with the June's security patch.
And i have duplicate contact on the phone app.
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
When i uninstalling the Whatsapp app all the the dupe are gone, but when i reinstall it they are coming back in.
I tried to sync Whatsapp off on Accounts settings, but that didn't help me either, it removed all the dupe, but after i deleted a contact all the dupe came back (this is weird), and when i'm comparing to my friend's settings, he didn't turn off the sync of Whatsapp but his phone app knows how to deal with the contacts.
Please advise,
Thanks.
Click to expand...
Click to collapse
Just install Google phone app from playstore. It will detect contacts and ask your permission to delete.
There is no way to uninstall the Phone app,
I contacted Xiaomi support,
And this is thier weird answer
Hi Ido,
Greetings from Xiaomi!
Thank you for writing to us.
Sorry for the delay in response.
I understand that you are facing the issue with your Mi A2 due to duplicate contacts. I regret the inconvenience.
With respect to your concern, would like to inform you that this an inbuilt feature of Mi A2/A1 phone that Whatsapp and Google account contacts could not be merged and they remain separately shown in the contact list of the device.
I regret that there is no way to merge the duplicate contacts of both the accounts. We regret the discomfort this may have caused you.
However, I will definitely transfer your feedback to our concerned authorities so that they can work upon the same. We assure you that we would do our best in order to avoid any further inconvenience to our customers. We value your opinion and see it as an opportunity to learn and improve.
Hope your bond with Xiaomi stays forever and we walk a long distance together.
Please get in touch with us if you need any further assistance.
Regards,
Suman
Xiaomi Customer Support
Click to expand...
Click to collapse
Same here in google phone App. But no problem in google contact app.
No solution yet ?
Turn off contacts sync from Whatsapp account in user and accounts in the settings.
You can delete the whole account and add it again and turn off the syncing
Solution that worked for me. Hope it does for you.
So I had this problem too, I bought the phone just last Monday. I found a solution googling it in other language which suggested the format of the phone numbers saved in your google contacts (or any contact manager you may use), as far as it not the same as whatsapp, the contacts won't merge.
I migrated from an Honor device to Mi A2 and as I exported (yes, exported) my contacts from Google and opened the file in Excel, I noticed there were some special characters between some numbers that were not visible on the phone app. Maybe your previous device or your contact manager does it too. So I basically exported my contacts, deleted every special character between numbers, deleted spaces, deleted all contacts from my google account and imported contacts again from the edited file. I thought that would solve the problem but it didn't. I then edited one of the contacts again to add the country code that was missing for this particular contact (+1 for US) and Google automatically added spaces in certain manner depending if it was a cellphone or a home number (depending of the count of digits that vary in my country), I saved the contact and that specific google contact merged with the whatsapp contact.
So I figured, if I let google apply the spaces (or even special characters for US phone numbers "-") as I delete one digit and type it again (assuming the phone number had no spaces and had already the country code) and save it, the contacts will merge. I did not find a way to do it in bulk, so I had to edit one by one and let google do the formatting for each one. That did the trick for me, no more duplicate contacts.
This worked for new contacts also. Even though when I added a new contact, and it appeared duplicated, because I let google do the formating, after some time it eventually merged.
If you find a way to do it in bulk it would help others save maybe around two hours of editing your contacts. I hope my solution works also for you.
Best regards,
Your savior.
I solved the issue by updating the phone app. If you don't find update in Playstore, go to Apps and uninstall updates of the Phone app (as you can't uninstall the phone app, just uninstall the updates). Once done, you'll find update for Phone app in Playstore. Just update and duplicate contacts issue gets resolved.
I cant delete update the phone dialer app, and cant find any update in playstore...
This phone dialer apps is weird shows duplicate between whatsapp and default contact..
Any sugesstion ? Im in oreo august security patch 9.6.6.4.0
bla.tiga said:
I cant delete update the phone dialer app, and cant find any update in playstore...
This phone dialer apps is weird shows duplicate between whatsapp and default contact..
Any sugesstion ? Im in oreo august security patch 9.6.6.4.0
Click to expand...
Click to collapse
The uninstall updates option is hidden in the three dot menu on the upper right corner..
I have the same problem as well.Unfortunately installing and reinstalling the phone app didn't work for me. The contacts in the Contacts app are showing ok, but not in the phone app.
Problem solved
Use this apps
Twitch contact formatter
Basically this change a format number of contact into international standard
So any application messaging will recognize and merge the contacts ( i just tested with whatsapp)
1 contact will be have some number in one formated
Ex: mia (if merged correctly)
Xxxxx for native call
Xxxxx for wa
Xxxxx for any messaging
So there is no duplicate number again
idopes said:
Hi all,
I just bought the new Xiaomi mi a2, Oreo 8.1.0 with the June's security patch.
And i have duplicate contact on the phone app.
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
When i uninstalling the Whatsapp app all the the dupe are gone, but when i reinstall it they are coming back in.
I tried to sync Whatsapp off on Accounts settings, but that didn't help me either, it removed all the dupe, but after i deleted a contact all the dupe came back (this is weird), and when i'm comparing to my friend's settings, he didn't turn off the sync of Whatsapp but his phone app knows how to deal with the contacts.
Please advise,
Thanks.
Click to expand...
Click to collapse
I found a solution to this problem. Basically it's some kind of bug in the latest version of Contacts app, not the Phone app.
1. Just uninstall the updates of Contacts app (Settings -> Apps and Notification -> See all apps -> Click on Contacts app -> Click on uninstall updates option in the three dot menu on the upper right hand corner)
2. Just open the Contacts app now, it'll automatically merge the Contacts.
3. If you want, update the app now. The changes will persist.
This app solved the problem for me: https://play.google.com/store/apps/details?id=com.contapps.android.merger&hl=es
Welcome to a 2018 phone that duplicate contacts for each app (whatsapp, telegram, duo, messenger....etc.) (facepalm)
Regards!
bixirulo said:
This app solved the problem for me: https://play.google.com/store/apps/details?id=com.contapps.android.merger&hl=es
Welcome to a 2018 phone that duplicate contacts for each app (whatsapp, telegram, duo, messenger....etc.) (facepalm)
Regards!
Click to expand...
Click to collapse
F**ck yeah dude... thanks... :good:
just turn off the contacts sync for whats app
Just bought my A2 and have the same issue with double or ripplet contacts.. Can hide them in contacts but shows in phone app no mather what
Hi All,
Just go to digital well being under settings, then select do not disturb and under exception go to calls. Now select all list of contacts. Now wait for a while. It will merge slowly. Now last things is to deselect all that you want. Now you will no longer see any duplicate entries. It's a sync issue. Go and quick fix it.
Are installing unwanted app for a google problem? ok i have the solution.
go to setting -> account -> whatsapp account in account sync deactivate the sync option.
go to setting -> app -> search for "contacts" app -> storage -> clear storage.
all your contact are going to be removed, and google is going to sincronyze your contact again, without duplicate.
Sorry my english.
i hope this work for you, like is work for me
I solved this issue using Twitch 2! app.
In app settings, remember to enable "com.whatsapp" from providers list, and then just "save selected" in the main screen.
hope it helps.
anujpatel08 said:
Hi All,
Just go to digital well being under settings, then select do not disturb and under exception go to calls. Now select all list of contacts. Now wait for a while. It will merge slowly. Now last things is to deselect all that you want. Now you will no longer see any duplicate entries. It's a sync issue. Go and quick fix it.
Click to expand...
Click to collapse
This method works perfectly, for the latest version of Digital Well being you cannot select contacts, instead you can star duplicate contacts, and then go to accounts and sync contacts for the account. Check your phone app and you will see the starred contacts will be merged into a single contact.
Thanks for sharing this info

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