[Q] Média don't play on my Moto X1058 - Moto X Q&A

hi, Whenever my MOTO XT1058 on ATT 4.4.4 crashes when I play a video or MP3 file. The same when I call or am receiving an appeal I hear because there is no sound. So I am forced to restart for sound and video, and the scenario again later.
what should I do to permanently solve this problem?
Thank you in advance for your answers.

Have you tried doing a hard reset from the stock recovery of your phone?
Sent from my XT1058 using Tapatalk

Try checking if the problem Persists in safe mode.
If the problem disappears then it's an app causing the problem

adity said:
Try checking if the problem Persists in safe mode.
If the problem disappears then it's an app causing the problem
Click to expand...
Click to collapse
Thanks for your answer, but I have the same problem in safe mode. this may be due to a system application, if so which application?
I noticed that when my phone is experiencing this problem, some application displays error messages: shazam app displays "not to listen to her because the microphone is occupied by another application" and when do I start the camera fashion j 'get the message "Unable to start recording."
My phone is not rooted, and have the original stock 4.4.4 with bootloader lock, so it does not possible to flash a custom rom.
Please help me to solve this problem.
Thanks.

silbri said:
Thanks for your answer, but I have the same problem in safe mode. this may be due to a system application, if so which application?
I noticed that when my phone is experiencing this problem, some application displays error messages: shazam app displays "not to listen to her because the microphone is occupied by another application" and when do I start the camera fashion j 'get the message "Unable to start recording."
My phone is not rooted, and have the original stock 4.4.4 with bootloader lock, so it does not possible to flash a custom rom.
Please help me to solve this problem.
Thanks.
Click to expand...
Click to collapse
I'm don't know much about these things man.
Have you tried factory reset?
You could try refreshing the stock firmware.
But remember to flash only the latest 4.4.4 relevant to your carrier and phone.

I already try everything, the crash sounds persist.
now I'm waiting the update lollipop to resolve this issue.

Related

Problem! The process com.android.phone has stopped unexpectedly

I already read some other threads with the same name but nothing really like my problem.
I inserted another person's sim card and after i turned on the phone it started giving me "Sorry! The process com.android.phone has stopped unexpectedly... Force Close. "
But its showing up all the time, one after another. I press Force Close and then another pops up. I can';t even navigate in my phone, i can't do anything but turn it off.
Basiclly i am stuck with 400 euro, phone that just gives errors and is totally unusable.
My phone has stock software, not rooted.
When I got the phone I was so happy...and soon the bsod problems started and I was forced to buy a new one (I see what you did there LG) - but i chose Sony Ericsson this time.
Try to root your phone and install a Clockwork Recovery. Then from the Advanced menu in the recovery choose Fix permissions. Restart the phone and see if it is fixed. If it isn't just flash a custom ROM. This will probably do the job.
This might be a hardware problem or a software problem. Since you didn't root the device you can just go back to the store and ask them to repair it or send it to LG or whatever they can do (because you still have your warranty... right?). Why didn't you go back to the store in the first place?
Sent from my LG-P990 using Tapatalk
The problem is after i click on Force Close, it gives me another error too fast and i can't click on anything(I can't really install or use any app). Its like windows errors when you get one error like thousand times and you keep on clicking and clicking and there's no end.
Restarting the phone does nothing.
And yes I already talked with support and Im going to give it back for repair. I don't think its a hardware problem, its the crappy software LG made. I didn't send it back because I could live with 3-4 bsod per week, but now that... Plus im from Bulgaria and the user above knows how long it takes to get your phone back
Okay. Then, try these steps. You don't need to install anything on your phone. You will install a new stock firmware using smartflash. I think this is the only way to fix your phone in a situation like this. Follow the steps:
1. Download Smartflash and its drivers from here and after that install the drivers.
2. Now choose a firmware from here and download it.
3. Run the SmartFlashTool_P990.exe executable.
4. Turn off the phone, remove battery, plug USB in and hold the Power + Volume down keys until you see the software update message - the COM ports field in the SmartFlash program will be filled in automatically
5. Now follow this image:
There is a video lesson too.
Source - (bulgarian, вж. точка 5.2)
Всичко това се надявам да оправи проблема ти. След като инсталираш стоковия ROM и всичко е успешно, ако ти се занимава си сложи някой от последните GR Leak Custom-и. Успех
Same Problem
Hi, I have the same problem on my Samsung SGT5830(Galaxy ACE), but it pups up ones or twice, and stop puping up... My phone after that, working whitout problems... I can receive calls, sms, mms. Also I can call, send sms, mms... I can connect on WiFi, GPS is working too... What is a problem? What can I do? How to do it?
Yes do what gkostadinov said and that will fix your phone back to stock, then root and flash clockworkmod recovery you can use the clockworkmod app from android market to do this once you have rooted.
The pick a nice fast custom rom and profit.
extremecupavac said:
Hi, I have the same problem on my Samsung SGT5830(Galaxy ACE), but it pups up ones or twice, and stop puping up... My phone after that, working whitout problems... I can receive calls, sms, mms. Also I can call, send sms, mms... I can connect on WiFi, GPS is working too... What is a problem? What can I do? How to do it?
Click to expand...
Click to collapse
Id suggest using the samsung pc studio(I dont know if it does but there should be some support on updating the phone software) to flash stock rom. Or flash a custom rom if you prefer. If you are able to use the phone and click on the screen then its not a problem to do so.
This is your forum - http://forum.xda-developers.com/forumdisplay.php?f=1167
I think you will find all the information on rooting, flashing and so on.
My problem was different as my phone was basically unable to do anything.
I had it returned to service as I didnt saw gkostadinov reply on time.
Same happened for me some time back. It was caused by google+. try uninstalling and re-installing the google+ app from the market.
I once used hp kernel rc11 and got the same issues. I just reflashed it with the stable version (sr2). Problem solved.
I get this issue when ever I try to toggle between 2G/3g OR toggle data. I am on the latest Cm7 nightly and recently flashed vadonka's 32M_S kernel . This problem occurred some times randomly while on the Cm7 kernel but now it happens almost all the time when I toggle 2G/3G . @vadonka: I can help you with the logs if you wish to look into this
same prroblem in lg optimus l3 e400
i rooted my phone and installed annobox11 then it was working very good from 3-4months from yesterday my battey got low and turned off when i tuurned itt on after charging it is continuesly saying ''unfortunately process com.android.phone has stopped'' pls help me i again reinstalled rom but now also same problem
reinstal rom

[Q] Z1 auto reboot

I'm on Sony stock rom non rooted.
Sometimes when using WhatsApp, WeChat, I'll be typing a message to someone and suddenly the phone will freeze for a good 5-10 seconds before restarting itself. Whenever a crash like this happens, it will automatically restart. Same with using any random app, sometimes even viewing Album or using the camera.
It will automatically restart even when idling. I tried update to the Official 14.4.A.0.108 Firmware but the problem still exists. Is this clearly software or phone issue? Please help.
Seems like an issue with the phone itself as everything is stock. How long have you been using it before noticing the problems?
I had this kind of issue when I used custom, overclocked kennel, but if you're running stock rom then just give it back to warranty.
Sent from HTC One m8, or maybe not anymore
Ahki767 said:
Seems like an issue with the phone itself as everything is stock. How long have you been using it before noticing the problems?
Click to expand...
Click to collapse
I just got it like last week .. it came with 4.4.2 & the issue already arise so i thought maybe updating it would help. Using the Sony PC Companion repair wont help either.
mr.loverlover said:
I had this kind of issue when I used custom, overclocked kennel, but if you're running stock rom then just give it back to warranty.
Sent from HTC One m8, or maybe not anymore
Click to expand...
Click to collapse
Yeah, warranty is the only choice i guess .. lol
Do a battery test
Try to flash stock rom by flashtool, then go to service center if it's still get rebooting.
hkwai said:
I'm on Sony stock rom non rooted.
Sometimes when using WhatsApp, WeChat, I'll be typing a message to someone and suddenly the phone will freeze for a good 5-10 seconds before restarting itself. Whenever a crash like this happens, it will automatically restart. Same with using any random app, sometimes even viewing Album or using the camera.
It will automatically restart even when idling. I tried update to the Official 14.4.A.0.108 Firmware but the problem still exists. Is this clearly software or phone issue? Please help.
Click to expand...
Click to collapse
The last way always is flashing stock Rom
After that and if it didn't work, you should go to service center

Desire 500 settings has stopped error

Hello there.
I've got a very annoying problem with my desire 500.
I 've always used it with stock rom, no problem for about six months from purchase, then, suddenly, it started to show some error: "settings has stopped", "contacts has stopped", "PHONE (!) has stopped".
I tried to recovery with factory settings, but no way. It seems ok, but google play never works and after a day or two it shows same errors as usual.
I've sent it in RMA four times, but it came back with the same problem every time.
Has anyone a similar situation?
powhatan said:
Hello there.
I've got a very annoying problem with my desire 500.
I 've always used it with stock rom, no problem for about six months from purchase, then, suddenly, it started to show some error: "settings has stopped", "contacts has stopped", "PHONE (!) has stopped".
I tried to recovery with factory settings, but no way. It seems ok, but google play never works and after a day or two it shows same errors as usual.
I've sent it in RMA four times, but it came back with the same problem every time.
Has anyone a similar situation?
Click to expand...
Click to collapse
Rooted or not? If yes try flashing stock rom, to confirm it's not a hardware problem. If not, I'm not sure. You might root your phone and try flashing stock, but keep in mind it will void your warranty.
dummie999 said:
Rooted or not? If yes try flashing stock rom, to confirm it's not a hardware problem. If not, I'm not sure. You might root your phone and try flashing stock, but keep in mind it will void your warranty.
Click to expand...
Click to collapse
Not rooted, stock rom. I noted also some problems on screen top, with icons in status bar somehow displaced or overlapped
powhatan said:
Not rooted, stock rom. I noted also some problems on screen top, with icons in status bar somehow displaced or overlapped
Click to expand...
Click to collapse
Try flashing your firmware.zip (watch your software version!) from this thread: http://forum.xda-developers.com/desire-500/development/rom-htc-desire-500-android-4-1-2-t2849467
Only the firmware.zip, and they are for single sim only! If you have dual sim I recommend returning your phone to repair or sth.

[Q] Random soft-reboots (Stock 1.205, root)

Hi guys,
My phone is experiencing random soft reboots (reboots without a need to type in simcard PIN) during the day. It happens totally randomly, sometimes 3 times a day, sometimes not once in a couple of days. Sometimes when I use it, sometimes when it's idle on the table.
I'm running stock JB 4.3 A.1.205, LB, Towel-rooted, no custom recovery (I tried some previously and they were givig me all sorts of trouble, so I downloaded fresh official ROM and Towel).
I've been trying to track down the process that causes reboots, I temporarily uninstalled Xposed framework but it still ocurred.
Is this a known issue? Is there a better way to check what is causing that (perhaps in some log file)?
Thanks in advance,
Regards,
Michal
niedzwiedz102 said:
Hi guys,
My phone is experiencing random soft reboots (reboots without a need to type in simcard PIN) during the day. It happens totally randomly, sometimes 3 times a day, sometimes not once in a couple of days. Sometimes when I use it, sometimes when it's idle on the table.
I'm running stock JB 4.3 A.1.205, LB, Towel-rooted, no custom recovery (I tried some previously and they were givig me all sorts of trouble, so I downloaded fresh official ROM and Towel).
I've been trying to track down the process that causes reboots, I temporarily uninstalled Xposed framework but it still ocurred.
Is this a known issue? Is there a better way to check what is causing that (perhaps in some log file)?
Thanks in advance,
Regards,
Michal
Click to expand...
Click to collapse
Try with hard reset or try to flash another stock ftf
Thanks, but the reset doens't seem to change much, it occurs anyway.
I'd rather avoid changing rom again, as I said I just recently installed clear stock offcial rom via PCC and only towel-rooted it.
Any ideas how I could try to track the fault process?
niedzwiedz102 said:
Thanks, but the reset doens't seem to change much, it occurs anyway.
I'd rather avoid changing rom again, as I said I just recently installed clear stock offcial rom via PCC and only towel-rooted it.
Any ideas how I could try to track the fault process?
Click to expand...
Click to collapse
I would have said it´s because of the xposed framework if you haven´t said you uninstalled it once. I had the same problem once, and I was kind of sure that it´s because of some gravitybox settings which gave trouble.
I recommend you to uninstall the xposed framwork once again, reboot and give it a try
Crash...X said:
I would have said it´s because of the xposed framework if you haven´t said you uninstalled it once. I had the same problem once, and I was kind of sure that it´s because of some gravitybox settings which gave trouble.
I recommend you to uninstall the xposed framwork once again, reboot and give it a try
Click to expand...
Click to collapse
Well, I'll give it a go, however I did it before and the reboots occurred anyway... I'm now slowly uninstalling all the apps one by one to see when this craziness stops
I'm starting to suspect that it's a fault of Google Play Services, they're always on high positions in my Wakelock and Battery Usage lists, I heard people are also having some other problem with this app.
Edit:
Another thing is that I try to modify something in AppOps (I'm accessing it via some shortcut apps from the Store), but I cannot change permanently any settings (I click back, then enter again some app and it's all 'allowed' again), is this normal?
I'm digging up an old thread, but I narrowed down my problem to Stamina Mode, I think.
I wiped all data via factory reset, reinstalled clean system via PCCompanion and only townel-rooted. The soft-resets began to appear again shortly after first boot. I tried to eliminate differet things and it seems that the reboots occur only when Stamina Mode is on. I've switched it off like a week ago and the phone has been running smooth ever since.
Now I'm just asking out of pure curiosity, has anyone ever stumbled upon similar problem? Is Stamina Mode known for causing any issues of this kind?

No connection in certain apps

Hi guys, I've had a problem for some time now and it's driving me nuts.
Basically some apps just lose internet connection after some time. Facebook and spotify are the most obvious.
In Facebook I can see the news feed but if try to read comment or reply it gives me an error. If I log out of the app I can't log in as it says I have no connection. If I open Facebook via Chrome I have no problem whatsoever.
Spotify is also giving me problem. If I search something I get the no connection error. But if I open a Playlist that was recently played I can open it with no problems..
Everytime a new firmware comes I update it, it works well for some days and then I start having these problems again..
DavidSnake said:
Hi guys, I've had a problem for some time now and it's driving me nuts.
Basically some apps just lose internet connection after some time. Facebook and spotify are the most obvious.
In Facebook I can see the news feed but if try to read comment or reply it gives me an error. If I log out of the app I can't log in as it says I have no connection. If I open Facebook via Chrome I have no problem whatsoever.
Spotify is also giving me problem. If I search something I get the no connection error. But if I open a Playlist that was recently played I can open it with no problems..
Everytime a new firmware comes I update it, it works well for some days and then I start having these problems again..
Click to expand...
Click to collapse
Factory reset. If that doesn't fix it use Xperia companior to repair your phone.
OK i just tried both methods and it didn't work.. I{m now going to reflash the FW
DavidSnake said:
OK i just tried both methods and it didn't work.. I{m now going to reflash the FW
Click to expand...
Click to collapse
Yup, reflashing the FW worked... I really do not understand what is going on. Let's see how long it will last this time.
OK so after re rooting the phone and installing all apps via titanium I'm getting that problem again.
If a reflash the fw again it works and then I reroot and back to the same problem again.
Of note I'm using xperifix with magisk 17.1 and I'm on the latest fw customized latam. I really don't know what to do but this is enfuriating..
DavidSnake said:
OK so after re rooting the phone and installing all apps via titanium I'm getting that problem again.
If a reflash the fw again it works and then I reroot and back to the same problem again.
Of note I'm using xperifix with magisk 17.1 and I'm on the latest fw customized latam. I really don't know what to do but this is enfuriating..
Click to expand...
Click to collapse
I think i had the same problem. Disabling "mobile data always active" in developer settings seemed to do the trick aswell as rebooting the phone every few days. Try if that helps
xPandamon said:
I think i had the same problem. Disabling "mobile data always active" in developer settings seemed to do the trick aswell as rebooting the phone every few days. Try if that helps
Click to expand...
Click to collapse
Thanks for your reply.
I've disabled that option and rebooted the phone, but still no luck.. going crazy here

Categories

Resources