N6 factory reset protection password - Nexus 6 Q&A, Help & Troubleshooting

Hi guys, i got a Nexus 6, bought to a friend, but i did a factory reset and now is asking me for the last account used in the device, i ask to my friend and dont know (the phone its a gift from his father). Android 5.1 and there is no way to know wich account were used in the device.
Please someone can help, the bootloader is locked, cant unlock because "android debbuging" is off. Can i flash a special stock images or something?? or what can i do to pass this vrification?
thanks.

@fernando2610
You have to enter the username and password for the last person who used the device. There is no way around this. If you can't get that information, then this device is useless.

If bootloader is locked you're Sol!

fernando2610 said:
Hi guys, i got a Nexus 6, bought to a friend, but i did a factory reset and now is asking me for the last account used in the device, i ask to my friend and dont know (the phone its a gift from his father). Android 5.1 and there is no way to know wich account were used in the device.
Please someone can help, the bootloader is locked, cant unlock because "android debbuging" is off. Can i flash a special stock images or something?? or what can i do to pass this vrification?
thanks.
Click to expand...
Click to collapse
As @cam30era said, there is no way around this security feature. Without the password from the previous user, the device is useless. Sorry.

Thanks to all you. Maybe un future someone invent something to resolve this. Fuc..ng locked bootloader.

fernando2610 said:
Thanks to all you. Maybe un future someone invent something to resolve this. Fuc..ng locked bootloader.
Click to expand...
Click to collapse
No offense to you but let's hope not. It is a theft deterrent

have him ask his father. his father would know his own username and password. if his farher doesnt know, then id say that there's something fishy going on with that phone..

Thanks again. I ll ask his father, maybe he can talk with Google to solve this.

fernando2610 said:
Thanks again. I ll ask his father, maybe he can talk with Google to solve this.
Click to expand...
Click to collapse
Not unless Google can tell him his password, which they won't

rootSU said:
Not unless Google can tell him his password, which they won't
Click to expand...
Click to collapse
I still don't see the problem. On every PC ' father ' can login to his google account. And when he has forgotten his password there is a password recovery protocol.

NLBeev said:
I still don't see the problem. On every PC ' father ' can login to his google account. And when he has forgotten his password there is a password recovery protocol.
Click to expand...
Click to collapse
If the phone belonged to the father, there is no problem

Has he changed his password lately? I think you have to wait awhile correct me if I'm.wrong

if he resets his password for you because he doesnt know it you will have to wait 72 hours i believe before you can even log into that phone.

dansan382 said:
if he resets his password for you because he doesnt know it you will have to wait 72 hours i believe before you can even log into that phone.
Click to expand...
Click to collapse
I understood from the OP that the father didn't even remember his password. So he won't be able to reset it. Catch 22.

cam30era said:
I understood from the OP that the father didn't even remember his password. So he won't be able to reset it. Catch 22.
Click to expand...
Click to collapse
Or which of his Google accounts he even used.. Sounds fishy to me.. Anyway,? question answered

rootSU said:
Or which of his Google accounts he even used.. Sounds fishy to me.. Anyway,? question answered
Click to expand...
Click to collapse
Agreed.

fernando2610 said:
Thanks to all you. Maybe un future someone invent something to resolve this. Fuc..ng locked bootloader.
Click to expand...
Click to collapse
Even if you have it unlocked, encrypted device wont let you log in. Its better than iCloud ^^

Guys ,
Do i have to be encrypted to enable this security ? i just decrypted my Nexus 6. The phones feels kinda snappy after turning of encryption

Lowresolution said:
Guys ,
Do i have to be encrypted to enable this security ? i just decrypted my Nexus 6. The phones feels kinda snappy after turning of encryption
Click to expand...
Click to collapse
Not sure on that. Though if you have an unlocked bootloader, the device protection is useless anyway as you can just flash it back to stock and if you're rooted / modified, locking the bootloader is quite a dangerous thing to do (if you get in a bootloop and cannot get into custom recovery, with a locked bootloader, you're screwed).

Related

[Q] Device protection question.

If I flash a factory image on my Nexus 6, will the device ask me for my google account, or does that only occur with a factory reset.
If you wipe the data then yes. I assumed since it's gonna be a whole ddffrent OS. Then yed
FriendWithin said:
If I flash a factory image on my Nexus 6, will the device ask me for my google account, or does that only occur with a factory reset.
Click to expand...
Click to collapse
Click the top link in my signature for info. Especially if you are thinking of re-locking the bootloader.
You should remove your Google account and any security pin/password/pattern lock before hand. Then do a factory reset from settings before you begin. Safety first.
Evolution_Freak said:
Click the top link in my signature for info. Especially if you are thinking of re-locking the bootloader.
You should remove your Google account and any security pin/password/pattern lock before hand. Then do a factory reset from settings before you begin. Safety first.
Click to expand...
Click to collapse
My screen is broken. I can't see a thing. Forgot to mention
FriendWithin said:
My screen is broken. I can't see a thing. Forgot to mention
Click to expand...
Click to collapse
So then it doesn't matter what it asks for
rootSU said:
So then it doesn't matter what it asks for
Click to expand...
Click to collapse
Giffgaff said they'd need the device protection taken off
"Don't forget to remove your PIN or lock code, and any other kind of protection so the phone fixers can turn on your phone and confirm the issue."
However it can be turned on and the PIN encryption is gone, I just don't know whether they will need my google account to get further into the phone seeing as it's a factory image flash. I can't lock the bootloader because i can't see anything on the screen and I cannot force it off without it auto rebooting.
 @rootSU
FriendWithin said:
Giffgaff said they'd need the device protection taken off.
"Don't forget to remove your PIN or lock code, and any other kind of protection so the phone fixers can turn on your phone and confirm the issue."
However it can be turned on and the PIN encryption is gone, I just don't know whether they will need my google account to get further into the phone seeing as it's a factory image flash. I can't lock the bootloader because i can't see anything on the screen and I cannot force it off without it auto rebooting.
@rootSU
Click to expand...
Click to collapse
If the screen isnt working, they can see the issue long before getting to boot up. To turn off device protection, you must remove the google account before a factory reset. You obviously cant do this without seeing what you're doing. And you wouldnt want them to have access to your google account. All you can do is flash factory and send it as is. Device protection isnt going to prevent them fixing a broken display issue.
rootSU said:
. . . . And you wouldnt want them to have access to your google account. All you can do is flash factory and send it as is.. . .
Click to expand...
Click to collapse
On a PC or any other device with a browser you can access your Google account. Than change the password.
That is the first thing I should do ....
NLBeev said:
On a PC or any other device with a browser you can access your Google account. Than change the password.
That is the first thing I should do ....
Click to expand...
Click to collapse
Just remember, you have to wait 72 hours before performing a factory reset after changing your password.
https://support.google.com/nexus/answer/6172890?hl=en
Evolution_Freak said:
Just remember, you have to wait 72 hours before performing a factory reset after changing your password.
Click to expand...
Click to collapse
Yes. Two things to do, when sending the device for repair the display.
If possible flash a factory image.
Change the Google password.
NLBeev said:
Yes. Two things to do, when sending the device for repair the display.
If possible flash a factory image.
Change the Google password.
Click to expand...
Click to collapse
Why change your Google password? They cannot get into your Google account if you factory flash or reset.
rootSU said:
Why change your Google password? They cannot get into your Google account if you factory flash or reset.
Click to expand...
Click to collapse
Because many people has gmail and other passwords in browser's memory and other data.
NLBeev said:
Because many people has gmail and other passwords in browser's memory and other data.
Click to expand...
Click to collapse
By flashing the factory image, in its entirety, all of your account information would need to be entered before you could use the device again anyway. After the repair process, when the device is powered on, they would only see the start up screen, as if it were a new device.
NLBeev said:
Because many people has gmail and other passwords in browser's memory and other data.
Click to expand...
Click to collapse
No.
Evolution_Freak said:
By flashing the factory image, in its entirety, all of your account information would need to be entered before you could use the device again anyway. After the repair process, when the device is powered on, they would only see the start up screen, as if it were a new device.
Click to expand...
Click to collapse
True.
OP wanted to avoid access to his device by others. In general it is good practice to change password from time to time.
It is a point of view. Do not rely only on the security of a system.
NLBeev said:
True.
OP wanted to avoid access to his device by others. In general it is good practice to change password from time to time.
It is a point of view. Do not rely only on the security of a system.
Click to expand...
Click to collapse
I agree. That's why in my first response, I said that very thing. However with a broken screen, he could not do this from his device. So it was recommend that he do it via the web. But with the new features of security, you must wait 72 hours after changing your password before factory resetting. I think it's a time issue and the OP wants to get their phone off to be repaired.

[Q] Thoughts on unlocking bootloader on locked nexus 6

I bought a nexus 6 and it is locked with the anti theft thing...cant get ahold of the seller and it doesnt show his info on the nexus at all. anyways does anyone have any thoughts on bypassing it ? I did try to sign into mine and it does sign and checks for update and then immediately signs out. Maybe a modified DNS server ? I also did try to reset it ..no lucky, also tried to flash android 5.0 but says boot loader needs to be unlocked. Is there a way to unlock boot loader without doing it in settings ? I did also try to fastboot oem unlock but says to do it in settings. I was thinking maybe modifying the stock image and go into the build prompt and change the value of the start up wizard to remove it but then the bootloader thing gets in the way. Someone help
jordy787 said:
I bought a nexus 6 and it is locked with the anti theft thing...cant get ahold of the seller and it doesnt show his info on the nexus at all. anyways does anyone have any thoughts on bypassing it ? I did try to sign into mine and it does sign and checks for update and then immediately signs out. Maybe a modified DNS server ? I also did try to reset it ..no lucky, also tried to flash android 5.0 but says boot loader needs to be unlocked. Is there a way to unlock boot loader without doing it in settings ? I did also try to fastboot oem unlock but says to do it in settings. I was thinking maybe modifying the stock image and go into the build prompt and change the value of the start up wizard to remove it but then the bootloader thing gets in the way. Someone help
Click to expand...
Click to collapse
Far as I know if it it is locked to his account there is no way without his password. If used paypal file with them to get money back.
prdog1 said:
Far as I know if it it is locked to his account there is no way without his password. If used paypal file with them to get money back.
Click to expand...
Click to collapse
my friend was the one who bought it , he sold it to me for $100. Maybe i should get it into a bootloop and then try to rma it ?
jordy787 said:
my friend was the one who bought it , he sold it to me for $100. Maybe i should get it into a bootloop and then try to rma it ?
Click to expand...
Click to collapse
Yea. It pretty much a paperweight as it is. Lot of people selling them and don't know they have to remove their Google account before resetting and selling.
prdog1 said:
Yea. It pretty much a paperweight as it is. Lot of people selling them and don't know they have to remove their Google account before resetting and selling.
Click to expand...
Click to collapse
Yup , i was also thinking maybe flashing a userdata.img from another phone ? Idk if the bootloader would stop me tho
jordy787 said:
Yup , i was also thinking maybe flashing a userdata.img from another phone ? Idk if the bootloader would stop me tho
Click to expand...
Click to collapse
Need to be unlocked. Can't unlock if can't get to settings. That the whole theory of the security. Need that password. If you even reset without deleting your account and change your password can't get back in for 3 days with your own account..
http://forum.xda-developers.com/nexus-6/general/guide-properly-prepare-nexus-6-resale-t3104504
prdog1 said:
Need to be unlocked. Can't unlock if can't get to settings. That the whole theory of the security. Need that password. If you even reset without deleting your account and change your password can't get back in for 3 days with your own account..
Click to expand...
Click to collapse
in recovery there is apply update from adb which is adb sideload..Think i can sideload twrp?
jordy787 said:
in recovery there is apply update from adb which is adb sideload..Think i can sideload twrp?
Click to expand...
Click to collapse
Don't think stock recovery will let you flash recovery from within itself. Would lose adb as soon as tried I would think.
jordy787 said:
in recovery there is apply update from adb which is adb sideload..Think i can sideload twrp?
Click to expand...
Click to collapse
No.
I got into the browser ,YouTube and Facebook worked wonder if I can trick it and have a shortcut that brings me to the home screen ?

Device locked by anti theft

Guys today google said that someone was trying to login in my account( it was me) and the asked me to change my password, now my nexus 6 is locked on the setup screen, and it keep saying to login with the owners account.
MarceloSiciliano said:
Guys today google said that someone was trying to login in my account( it was me) and the asked me to change my password, now my nexus 6 is locked on the setup screen, and it keep saying to login with the owners account.
Click to expand...
Click to collapse
If your device has been wiped and you reset your password, you cant sign in for 72 hours after the password reset.
danarama said:
If your device has been wiped and you reset your password, you cant sign in for 72 hours after the password reset.
Click to expand...
Click to collapse
But is there another way to bypass this???? I was flashing a new ROM and this happened
MarceloSiciliano said:
But is there another way to bypass this???? I was flashing a new ROM and this happened
Click to expand...
Click to collapse
Nope. Wait 72 hours. Its the change of password that's done it.
danarama said:
Nope. Wait 72 hours. Its the change of password that's done it.
Click to expand...
Click to collapse
is this applicable to nexus devices only?
reyscott1968 said:
is this applicable to nexus devices only?
Click to expand...
Click to collapse
Not sure to be honest
reyscott1968 said:
is this applicable to nexus devices only?
Click to expand...
Click to collapse
no, all google accounts.
simms22 said:
no, all google accounts.
Click to expand...
Click to collapse
nice.. have you tried it on a different device?? or any such report after changing passwords?
reyscott1968 said:
nice.. have you tried it on a different device?? or any such report after changing passwords?
Click to expand...
Click to collapse
if i changed my google account, my sgs4(work wifi device) wont let me access my google account until i enter the right password. and that wouldnt work for 3 days.
simms22 said:
if i changed my google account, my sgs4(work wifi device) wont let me access my google account until i enter the right password. and that wouldnt work for 3 days.
Click to expand...
Click to collapse
you got a point.. will check other threads and see if they are also having such feature.. (ie s6, s6edge, note and post it here.. so that all will be aware.
If you have a working backup of a Lollipop rom:
-restore it
-boot
-enable "OEM unlocking" in 'Developer options'
-wipe
-flash M
> no 'device protection' anymore.

nexus 6 marshmallow google account please help

hello guys
after hardreset my nexus 6 6.0 beed google account i forgot
i tried this
https://www.youtube.com/watch?v=nOymYg3lswI
but not work after format back to requst gmail account
please help
thanx
nokia alkng said:
hello guys
after hardreset my nexus 6 6.0 beed google account i forgot
i tried this
https://www.youtube.com/watch?v=nOymYg3lswI
but not work after format back to requst gmail account
please help
thanx
Click to expand...
Click to collapse
you can log in with a new account after 72 hours, after changing your account. that's the only way. if you can't remember your google account, I'd write it down somewhere if I were you
thanx to replay tell me plz can we downgrade 60 to 5.1.1 using adb?
72 hours I think is a time limit related to changed password.
If you forgot your password, you probably can't change it. I you can't, you have no options that i know of without using that special android N mentioned in the video.
electricpete1 said:
72 hours I think is a time limit related to changed password.
If you forgot your password, you probably can't change it. I you can't, you have no options that i know of without using that special android N mentioned in the video.
Click to expand...
Click to collapse
i think no one undrstand me waht i need
i said can we downgrad 6.0 to 5.1.1 for close securty google and remov frp??
Is your bootloader unlocked?
Sent from my Nexus 6 using XDA-Developers mobile app
deleted
holeindalip said:
Is your bootloader unlocked?
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
hi brothere hi all frinds
thanx to replay so sorry to late i was at my home:angel:
no its locked so we cant unlock boot loadewr at this moment becausr its frp on ????
can we downgrad to 5.1 without unlock and with adb ????????????:silly:
According to Google, FRP is also in Android 5.x. The fact the OP is getting a FRP prompt means OEM Unlock is not enabled. Further, the OP just yesterday resurrected this device by installing the Android N Preview, and likely flashed the standard image afterward. This would mean his bootloader is locked.
There are no alternatives here that I can see. The OP needs to remember his password on this device or his computer in order to get back in. Downgrading is not possible with a locked bootloader.
any idea about 60 google account
One thing that may work is resetting the password to the account on the PC. Once you get back in you should be able to remove the device from the account using the Device Manager. There is no way to get in to the phone without knowing the password, so the PC is your best hope, if you can't remember the password.
Ideally, you want the password you used, which is the easiest way to fix this.
Strephon Alkhalikoi said:
One thing that may work is resetting the password to the account on the PC. Once you get back in you should be able to remove the device from the account using the Device Manager. There is no way to get in to the phone without knowing the password, so the PC is your best hope, if you can't remember the password.
Ideally, you want the password you used, which is the easiest way to fix this.
Click to expand...
Click to collapse
hahahaha no thing impossible
I don't believe anyone has found a way to bypass FRP since the March update was applied. Since you likely got the image off Google's page where the images are offered, you installed the April version, which will have that hardening of FRP. You're right in that it's not impossible, but it is very very improbable. If you can't bypass, can't remember the account password or even the account email, then I guess you're looking for a new device.

Question FORGOT miaccount information can't use the phone without my old account

Hello,
I have a big issue with my xiaomi note 10 pro,
i wiped the data but still tell me to login with my miaccount
But i have anything for login in
I wiped the data with MIUI recovery, but style need an account 'gmail our miaccount' for "unlock" the phone,
I hope you understand what i'm saying as frenchi :lul:
Thx for your help.
enmaio said:
Hello,
I have a big issue with my xiaomi note 10 pro,
i wiped the data but still tell me to login with my miaccount
But i have anything for login in
I wiped the data with MIUI recovery, but style need an account 'gmail our miaccount' for "unlock" the phone,
I hope you understand what i'm saying as frenchi :lul:
Thx for your help.
Click to expand...
Click to collapse
The device is linked to a Miui account which must be yours.
Check here:
https://us.i.mi.com/
There is the "forgot password" option.
NOSS8 said:
The device is linked to a Miui account which must be yours.
Check here:
https://us.i.mi.com/
There is the "forgot password" option.
Click to expand...
Click to collapse
i have no password no mail nothing
just a phone blocked....
There is a "root" method or whatever just for unlock the phone withtout using any account
enmaio said:
i have no password no mail nothing
just a phone blocked....
There is a "root" method or whatever just for unlock the phone withtout using any account
Click to expand...
Click to collapse
If the phone is not linked to a Xiaomi account this request will never arrive.
This case is frequent with a second-hand phone where the former owner forgot to delete it from his account.
This is one of the security in case of loss or theft of the device.
NOSS8 said:
If the phone is not linked to a Xiaomi account this request will never arrive.
This case is frequent with a second-hand phone where the former owner forgot to delete it from his account.
This is one of the security in case of loss or theft of the device.
Click to expand...
Click to collapse
so i can't do nothing just watching a phone who i can't use, that's sad...
Any idea ?
enmaio said:
so i can't do nothing just watching a phone who i can't use, that's sad...
Any idea ?
Click to expand...
Click to collapse
Contact Xiaomi or go to a Xiaomi repair center, with the invoice for the device proving ownership.
enmaio said:
...wiped the data but still tell me to login with my miaccount....
Click to expand...
Click to collapse
If you never set a security lock, like pin, gesture or fingerprint, there is a small chance to startup again.
Otherwise you can't startup without Mi Service.
If you wiped your data, everything is gone, but not the encryption, so Miui can't acces the data partition. You need to format the data partition for removing that encryption too.
Elinx said:
If you never set a security lock, like pin, gesture or fingerprint, there is a small chance to startup again.
Otherwise you can't startup without Mi Service.
If you wiped your data, everything is gone, but not the encryption, so Miui can't acces the data partition. You need to format the data partition for removing that encryption too.
Click to expand...
Click to collapse
thx for the reply any idea or tutorial to proceed ?
It's the security on the lock screen that encrypts the data.
By formatting the data you delete your data and the encryption but you will still have the unlock request at startup since the phone is linked to a Xiaomi account.
I think you are right. Even without some security lockoptions, you must pass always the lockscreen.
But I was under the assumption that you didn't need a Mi account for that.
Elinx said:
I think you are right. Even without some security lockootions. You must pass always the lockscreen.
But I was under the assumption that you didn't need a Mi account for that.
Click to expand...
Click to collapse
Especially if this device has never been linked with a Xiaomi account this cannot happen.
so for resume
i can't use this phone, never again, cause i don't have any user/passw mail mi-account
?
I called a xiaomi center they tell me you need to pay for unlocked the phone.. no sense
this phone gona in the bin
enmaio said:
so for resume
i can't use this phone, never again, cause i don't have any user/passw mail mi-account
?
I called a xiaomi center they tell me you need to pay for unlocked the phone.. no sense
this phone gona in the bin
Click to expand...
Click to collapse
You understood everything.
You still got some options left...
U can play around and see if it work...
YouTube can lead you for the tools you gonna need...search bypass m account
The other way, is to replace the logic board card ... Easy thing to do... Just make sure order the rite version for your device... That will solve it 100%
enmaio said:
i have no password no mail nothing
just a phone blocked....
There is a "root" method or whatever just for unlock the phone withtout using any account
Click to expand...
Click to collapse
Mi account sign up process always asks at least one way to verify your account, either it's a phone number or an active email.
Hard to believe just because you said it's "your phone". If it is, the linked mi account can be recovered either by email registered by it or a phone number used to verify the account. Unless both of your email and phone number is already inactive, it just makes the process longer, but still possible.
Reminds me of case of hardware dealer claimed Apple intentionally "lock" their laptops so that they cannot be resold. Whatever he claimed to be, either it's "donated, the owner didn't know", "bought at trusted refurbished reseller" -- when it's locked, it's hard to verify whether it was really donated or just "stolen". Some people would lie to meet their ends.
Do you have a custom recovery? If you have twrp or orangefox, then you can install a custom rom that is not miui and it doesn't ask you for a miui account.
KTr1sk said:
Do you have a custom recovery? If you have twrp or orangefox, then you can install a custom rom that is not miui and it doesn't ask you for a miui account.
Click to expand...
Click to collapse
Since this cannot happen, be sure to refrain from providing any information likely to bypass security.
KTr1sk said:
.... custom recovery..... install a custom rom .... it doesn't ask you for a miui account.
Click to expand...
Click to collapse
You can only install a custom recovery and rom if the bootloader is unlocked.
For that you need a Mi account.
Because this isn't the case he is complete ruled out.

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