[Q] Device protection question. - Nexus 6 Q&A, Help & Troubleshooting

If I flash a factory image on my Nexus 6, will the device ask me for my google account, or does that only occur with a factory reset.

If you wipe the data then yes. I assumed since it's gonna be a whole ddffrent OS. Then yed

FriendWithin said:
If I flash a factory image on my Nexus 6, will the device ask me for my google account, or does that only occur with a factory reset.
Click to expand...
Click to collapse
Click the top link in my signature for info. Especially if you are thinking of re-locking the bootloader.
You should remove your Google account and any security pin/password/pattern lock before hand. Then do a factory reset from settings before you begin. Safety first.

Evolution_Freak said:
Click the top link in my signature for info. Especially if you are thinking of re-locking the bootloader.
You should remove your Google account and any security pin/password/pattern lock before hand. Then do a factory reset from settings before you begin. Safety first.
Click to expand...
Click to collapse
My screen is broken. I can't see a thing. Forgot to mention

FriendWithin said:
My screen is broken. I can't see a thing. Forgot to mention
Click to expand...
Click to collapse
So then it doesn't matter what it asks for

rootSU said:
So then it doesn't matter what it asks for
Click to expand...
Click to collapse
Giffgaff said they'd need the device protection taken off
"Don't forget to remove your PIN or lock code, and any other kind of protection so the phone fixers can turn on your phone and confirm the issue."
However it can be turned on and the PIN encryption is gone, I just don't know whether they will need my google account to get further into the phone seeing as it's a factory image flash. I can't lock the bootloader because i can't see anything on the screen and I cannot force it off without it auto rebooting.
 @rootSU

FriendWithin said:
Giffgaff said they'd need the device protection taken off.
"Don't forget to remove your PIN or lock code, and any other kind of protection so the phone fixers can turn on your phone and confirm the issue."
However it can be turned on and the PIN encryption is gone, I just don't know whether they will need my google account to get further into the phone seeing as it's a factory image flash. I can't lock the bootloader because i can't see anything on the screen and I cannot force it off without it auto rebooting.
@rootSU
Click to expand...
Click to collapse
If the screen isnt working, they can see the issue long before getting to boot up. To turn off device protection, you must remove the google account before a factory reset. You obviously cant do this without seeing what you're doing. And you wouldnt want them to have access to your google account. All you can do is flash factory and send it as is. Device protection isnt going to prevent them fixing a broken display issue.

rootSU said:
. . . . And you wouldnt want them to have access to your google account. All you can do is flash factory and send it as is.. . .
Click to expand...
Click to collapse
On a PC or any other device with a browser you can access your Google account. Than change the password.
That is the first thing I should do ....

NLBeev said:
On a PC or any other device with a browser you can access your Google account. Than change the password.
That is the first thing I should do ....
Click to expand...
Click to collapse
Just remember, you have to wait 72 hours before performing a factory reset after changing your password.
https://support.google.com/nexus/answer/6172890?hl=en

Evolution_Freak said:
Just remember, you have to wait 72 hours before performing a factory reset after changing your password.
Click to expand...
Click to collapse
Yes. Two things to do, when sending the device for repair the display.
If possible flash a factory image.
Change the Google password.

NLBeev said:
Yes. Two things to do, when sending the device for repair the display.
If possible flash a factory image.
Change the Google password.
Click to expand...
Click to collapse
Why change your Google password? They cannot get into your Google account if you factory flash or reset.

rootSU said:
Why change your Google password? They cannot get into your Google account if you factory flash or reset.
Click to expand...
Click to collapse
Because many people has gmail and other passwords in browser's memory and other data.

NLBeev said:
Because many people has gmail and other passwords in browser's memory and other data.
Click to expand...
Click to collapse
By flashing the factory image, in its entirety, all of your account information would need to be entered before you could use the device again anyway. After the repair process, when the device is powered on, they would only see the start up screen, as if it were a new device.

NLBeev said:
Because many people has gmail and other passwords in browser's memory and other data.
Click to expand...
Click to collapse
No.

Evolution_Freak said:
By flashing the factory image, in its entirety, all of your account information would need to be entered before you could use the device again anyway. After the repair process, when the device is powered on, they would only see the start up screen, as if it were a new device.
Click to expand...
Click to collapse
True.
OP wanted to avoid access to his device by others. In general it is good practice to change password from time to time.
It is a point of view. Do not rely only on the security of a system.

NLBeev said:
True.
OP wanted to avoid access to his device by others. In general it is good practice to change password from time to time.
It is a point of view. Do not rely only on the security of a system.
Click to expand...
Click to collapse
I agree. That's why in my first response, I said that very thing. However with a broken screen, he could not do this from his device. So it was recommend that he do it via the web. But with the new features of security, you must wait 72 hours after changing your password before factory resetting. I think it's a time issue and the OP wants to get their phone off to be repaired.

Related

N6 factory reset protection password

Hi guys, i got a Nexus 6, bought to a friend, but i did a factory reset and now is asking me for the last account used in the device, i ask to my friend and dont know (the phone its a gift from his father). Android 5.1 and there is no way to know wich account were used in the device.
Please someone can help, the bootloader is locked, cant unlock because "android debbuging" is off. Can i flash a special stock images or something?? or what can i do to pass this vrification?
thanks.
@fernando2610
You have to enter the username and password for the last person who used the device. There is no way around this. If you can't get that information, then this device is useless.
If bootloader is locked you're Sol!
fernando2610 said:
Hi guys, i got a Nexus 6, bought to a friend, but i did a factory reset and now is asking me for the last account used in the device, i ask to my friend and dont know (the phone its a gift from his father). Android 5.1 and there is no way to know wich account were used in the device.
Please someone can help, the bootloader is locked, cant unlock because "android debbuging" is off. Can i flash a special stock images or something?? or what can i do to pass this vrification?
thanks.
Click to expand...
Click to collapse
As @cam30era said, there is no way around this security feature. Without the password from the previous user, the device is useless. Sorry.
Thanks to all you. Maybe un future someone invent something to resolve this. Fuc..ng locked bootloader.
fernando2610 said:
Thanks to all you. Maybe un future someone invent something to resolve this. Fuc..ng locked bootloader.
Click to expand...
Click to collapse
No offense to you but let's hope not. It is a theft deterrent
have him ask his father. his father would know his own username and password. if his farher doesnt know, then id say that there's something fishy going on with that phone..
Thanks again. I ll ask his father, maybe he can talk with Google to solve this.
fernando2610 said:
Thanks again. I ll ask his father, maybe he can talk with Google to solve this.
Click to expand...
Click to collapse
Not unless Google can tell him his password, which they won't
rootSU said:
Not unless Google can tell him his password, which they won't
Click to expand...
Click to collapse
I still don't see the problem. On every PC ' father ' can login to his google account. And when he has forgotten his password there is a password recovery protocol.
NLBeev said:
I still don't see the problem. On every PC ' father ' can login to his google account. And when he has forgotten his password there is a password recovery protocol.
Click to expand...
Click to collapse
If the phone belonged to the father, there is no problem
Has he changed his password lately? I think you have to wait awhile correct me if I'm.wrong
if he resets his password for you because he doesnt know it you will have to wait 72 hours i believe before you can even log into that phone.
dansan382 said:
if he resets his password for you because he doesnt know it you will have to wait 72 hours i believe before you can even log into that phone.
Click to expand...
Click to collapse
I understood from the OP that the father didn't even remember his password. So he won't be able to reset it. Catch 22.
cam30era said:
I understood from the OP that the father didn't even remember his password. So he won't be able to reset it. Catch 22.
Click to expand...
Click to collapse
Or which of his Google accounts he even used.. Sounds fishy to me.. Anyway,? question answered
rootSU said:
Or which of his Google accounts he even used.. Sounds fishy to me.. Anyway,? question answered
Click to expand...
Click to collapse
Agreed.
fernando2610 said:
Thanks to all you. Maybe un future someone invent something to resolve this. Fuc..ng locked bootloader.
Click to expand...
Click to collapse
Even if you have it unlocked, encrypted device wont let you log in. Its better than iCloud ^^
Guys ,
Do i have to be encrypted to enable this security ? i just decrypted my Nexus 6. The phones feels kinda snappy after turning of encryption
Lowresolution said:
Guys ,
Do i have to be encrypted to enable this security ? i just decrypted my Nexus 6. The phones feels kinda snappy after turning of encryption
Click to expand...
Click to collapse
Not sure on that. Though if you have an unlocked bootloader, the device protection is useless anyway as you can just flash it back to stock and if you're rooted / modified, locking the bootloader is quite a dangerous thing to do (if you get in a bootloop and cannot get into custom recovery, with a locked bootloader, you're screwed).

Possible intruder on my N6

I have recently purchased a used Nexus 6 and I have just noticed that my phone may be compromised. It took a while to set up the phone as i wasn't getting the original account info to complete the setup, but now that I have run the setup, and set up a 'group' on the home screen that I labelled 'Entertainment' which holds a couple games. I see now, that the label has been changed to 'D's Sacs Was DQ'. Why would this happen and or what can be done to secure my phone? Please help!
Thank you
FK
fkoulbot said:
I have recently purchased a used Nexus 6 and I have just noticed that my phone may be compromised. It took a while to set up the phone as i wasn't getting the original account info to complete the setup, but now that I have run the setup, and set up a 'group' on the home screen that I labelled 'Entertainment' which holds a couple games. I see now, that the label has been changed to 'D's Sacs Was DQ'. Why would this happen and or what can be done to secure my phone? Please help!
Thank you
FK
Click to expand...
Click to collapse
LMAO! Really?! Did you factory wipe it? Is it stock or boot loader unlocked? Is it rooted?
fkoulbot said:
I have recently purchased a used Nexus 6 and I have just noticed that my phone may be compromised. It took a while to set up the phone as i wasn't getting the original account info to complete the setup, but now that I have run the setup, and set up a 'group' on the home screen that I labelled 'Entertainment' which holds a couple games. I see now, that the label has been changed to 'D's Sacs Was DQ'. Why would this happen and or what can be done to secure my phone? Please help!
Thank you
FK
Click to expand...
Click to collapse
Flash userdata.img and erase and flash cache.img in fastboot (if you have a unlocked bootloader) and after that data factory reset in recovery and reboot. That all you can you do.
Flashing it to ensure it was wiped of anything on it prior to use, since it was used, should have been the first thing done to it (ensuring ti wasn't locked to an account or you would have issues afterwards).
gee2012 said:
Flash userdata.img and erase and flash cache.img in fastboot (if you have a unlocked bootloader) and after that data factory reset in recovery and reboot. That all you can you do.
Click to expand...
Click to collapse
How do i know if I have an unlocked bootloader? I'm worried if i do a factory reset I'd be locked out if their account is still considered the original.
fkoulbot said:
How do i know if I have an unlocked bootloader? I'm worried if i do a factory reset I'd be locked out if their account is still considered the original.
Click to expand...
Click to collapse
To get in booltoader/fastboot mode:
1. with adb, type in cmd: adb reboot bootloader
2. Manualy: power down the phone and press both volume up and down + power.
RW-1 said:
Flashing it to ensure it was wiped of anything on it prior to use, since it was used, should have been the first thing done to it (ensuring ti wasn't locked to an account or you would have issues afterwards).
Click to expand...
Click to collapse
That was an issue when I began. I needed their account info to log in during setup but then was able to add my info.
fkoulbot said:
That was an issue when I began. I needed their account info to log in during setup but then was able to add my info.
Click to expand...
Click to collapse
Try logging in and boot the phone with the original account, delete the account and then perform a data factory reset in recovery. Then boot up with your account and that should do it usualy.
fkoulbot said:
How do i know if I have an unlocked bootloader? I'm worried if i do a factory reset I'd be locked out if their account is still considered the original.
Click to expand...
Click to collapse
Or even easier... do you see a little icon of an unlocked lock at the bottom of the screen when you boot your phone?
Or, something much less nefarious...
I would think that it could be possible you may have placed the phone in a pocket with the home screen showing (or some similar action) and the folder got renamed with random presses that also triggered random words through autocomplete. Been there, done that.
It was me.. I hacked you.. But once I was in, I couldn't think of anything to do, so I renamed a folder. Was gonna key log your bank details but this was way better
I hack phones and change events in the calendar app. Because I like confusion and making people late.

After a wipe i don't remember my google account password.

Hello, i did an hard reset but i forget that the account on the phone was a fake account of mine. Now, i can't get my account back, so how can i recover my phone? Can i erase the nand?
Alex000bd said:
Hello, i did an hard reset but i forget that the account on the phone was a fake account of mine. Now, i can't get my account back, so how can i recover my phone? Can i erase the nand?
Click to expand...
Click to collapse
Well that's a big problem. It happened to me before. Did hard reset without removing the gmail account. After boot it asked for the same email. Now the" funny " part is that every time you put incorrect gmail your phone will be locked out for 72hours. No Google nor Samsung can reset it. You have to log in to that gmail you had reset the password. Unfortunately that is the only way. Or there's a paid service removing this "lockdown". Basically it's the same as iCloud on iPhone.
What's this payment tool?
What's this tool
Rexton270 said:
Well that's a big problem. It happened to me before. Did hard reset without removing the gmail account. After boot it asked for the same email. Now the" funny " part is that every time you put incorrect gmail your phone will be locked out for 72hours. No Google nor Samsung can reset it. You have to log in to that gmail you had reset the password. Unfortunately that is the only way. Or there's a paid service removing this "lockdown". Basically it's the same as iCloud on iPhone.
Click to expand...
Click to collapse
Where i can buy this service?
Alex000bd said:
Where i can buy this service?
Click to expand...
Click to collapse
Depends on your location. Try Sammobile's website, they have "in-house" unlockers so you should be sorted.
Rexton270 said:
Depends on your location. Try Sammobile's website, they have "in-house" unlockers so you should be sorted.
Click to expand...
Click to collapse
I can use a VPN so tell me every possibility
Alex000bd said:
Hello, i did an hard reset but i forget that the account on the phone was a fake account of mine. Now, i can't get my account back, so how can i recover my phone? Can i erase the nand?
Click to expand...
Click to collapse
Free method.
or this is good too
ExtremeGrief said:
Free method.
or this is good too
Click to expand...
Click to collapse
Hopefully this will help. But there's a mention about certain version it works. If the phone is on older ROM should be ok.
Rexton270 said:
Hopefully this will help. But there's a mention about certain version it works. If the phone is on older ROM should be ok.
Click to expand...
Click to collapse
yes it should work

Question Help on Factory reset.

I wanted help resetting the device. My brother forgot his lock screen password and to reset to factory settings he needs the password. I tried to recover by google find my device but as the device was turned off, it does not connect to the internet. is there any way to reset it? i tried support but they said i could send the device to their tech support in china, but it would be too expensive.
The easy way; get your "brother" to remember the password.
Or bypass the FRP lock... Google it.
blackhawk said:
The easy way; get your "brother" to remember the password.
Or bypass the FRP lock... Google it.
Click to expand...
Click to collapse
if the problem was the google account I could, but I can't even reset the device because it asks for the password. when I click on the "forgot password" icon it tells me that if I forget the password it cannot be recovered and in order to use the device again I would have to take it to their technical assistance to restore the factory settings. i could reset it by google find my device but when i log into google account it can't connect to the device because it was off. and to start it it asks for the password.
You already have lost the data on the phone as the password is tied to the encryption.
blackhawk said:
You already have lost the data on the phone as the password is tied to the encryption.
Click to expand...
Click to collapse
about phone data, no problem. I just need a way to unlock it. because it's been out for more than 6 months because I couldn't find a way to reset it in a way other than sending it to technical assistance. which is in china
bitesthedust2 said:
about phone data, no problem. I just need a way to unlock it. because it's been out for more than 6 months because I couldn't find a way to reset it in a way other than sending it to technical assistance. which is in china
Click to expand...
Click to collapse
any idea?
ON GDPR or EXPORT ?
EXPORT

Question FORGOT miaccount information can't use the phone without my old account

Hello,
I have a big issue with my xiaomi note 10 pro,
i wiped the data but still tell me to login with my miaccount
But i have anything for login in
I wiped the data with MIUI recovery, but style need an account 'gmail our miaccount' for "unlock" the phone,
I hope you understand what i'm saying as frenchi :lul:
Thx for your help.
enmaio said:
Hello,
I have a big issue with my xiaomi note 10 pro,
i wiped the data but still tell me to login with my miaccount
But i have anything for login in
I wiped the data with MIUI recovery, but style need an account 'gmail our miaccount' for "unlock" the phone,
I hope you understand what i'm saying as frenchi :lul:
Thx for your help.
Click to expand...
Click to collapse
The device is linked to a Miui account which must be yours.
Check here:
https://us.i.mi.com/
There is the "forgot password" option.
NOSS8 said:
The device is linked to a Miui account which must be yours.
Check here:
https://us.i.mi.com/
There is the "forgot password" option.
Click to expand...
Click to collapse
i have no password no mail nothing
just a phone blocked....
There is a "root" method or whatever just for unlock the phone withtout using any account
enmaio said:
i have no password no mail nothing
just a phone blocked....
There is a "root" method or whatever just for unlock the phone withtout using any account
Click to expand...
Click to collapse
If the phone is not linked to a Xiaomi account this request will never arrive.
This case is frequent with a second-hand phone where the former owner forgot to delete it from his account.
This is one of the security in case of loss or theft of the device.
NOSS8 said:
If the phone is not linked to a Xiaomi account this request will never arrive.
This case is frequent with a second-hand phone where the former owner forgot to delete it from his account.
This is one of the security in case of loss or theft of the device.
Click to expand...
Click to collapse
so i can't do nothing just watching a phone who i can't use, that's sad...
Any idea ?
enmaio said:
so i can't do nothing just watching a phone who i can't use, that's sad...
Any idea ?
Click to expand...
Click to collapse
Contact Xiaomi or go to a Xiaomi repair center, with the invoice for the device proving ownership.
enmaio said:
...wiped the data but still tell me to login with my miaccount....
Click to expand...
Click to collapse
If you never set a security lock, like pin, gesture or fingerprint, there is a small chance to startup again.
Otherwise you can't startup without Mi Service.
If you wiped your data, everything is gone, but not the encryption, so Miui can't acces the data partition. You need to format the data partition for removing that encryption too.
Elinx said:
If you never set a security lock, like pin, gesture or fingerprint, there is a small chance to startup again.
Otherwise you can't startup without Mi Service.
If you wiped your data, everything is gone, but not the encryption, so Miui can't acces the data partition. You need to format the data partition for removing that encryption too.
Click to expand...
Click to collapse
thx for the reply any idea or tutorial to proceed ?
It's the security on the lock screen that encrypts the data.
By formatting the data you delete your data and the encryption but you will still have the unlock request at startup since the phone is linked to a Xiaomi account.
I think you are right. Even without some security lockoptions, you must pass always the lockscreen.
But I was under the assumption that you didn't need a Mi account for that.
Elinx said:
I think you are right. Even without some security lockootions. You must pass always the lockscreen.
But I was under the assumption that you didn't need a Mi account for that.
Click to expand...
Click to collapse
Especially if this device has never been linked with a Xiaomi account this cannot happen.
so for resume
i can't use this phone, never again, cause i don't have any user/passw mail mi-account
?
I called a xiaomi center they tell me you need to pay for unlocked the phone.. no sense
this phone gona in the bin
enmaio said:
so for resume
i can't use this phone, never again, cause i don't have any user/passw mail mi-account
?
I called a xiaomi center they tell me you need to pay for unlocked the phone.. no sense
this phone gona in the bin
Click to expand...
Click to collapse
You understood everything.
You still got some options left...
U can play around and see if it work...
YouTube can lead you for the tools you gonna need...search bypass m account
The other way, is to replace the logic board card ... Easy thing to do... Just make sure order the rite version for your device... That will solve it 100%
enmaio said:
i have no password no mail nothing
just a phone blocked....
There is a "root" method or whatever just for unlock the phone withtout using any account
Click to expand...
Click to collapse
Mi account sign up process always asks at least one way to verify your account, either it's a phone number or an active email.
Hard to believe just because you said it's "your phone". If it is, the linked mi account can be recovered either by email registered by it or a phone number used to verify the account. Unless both of your email and phone number is already inactive, it just makes the process longer, but still possible.
Reminds me of case of hardware dealer claimed Apple intentionally "lock" their laptops so that they cannot be resold. Whatever he claimed to be, either it's "donated, the owner didn't know", "bought at trusted refurbished reseller" -- when it's locked, it's hard to verify whether it was really donated or just "stolen". Some people would lie to meet their ends.
Do you have a custom recovery? If you have twrp or orangefox, then you can install a custom rom that is not miui and it doesn't ask you for a miui account.
KTr1sk said:
Do you have a custom recovery? If you have twrp or orangefox, then you can install a custom rom that is not miui and it doesn't ask you for a miui account.
Click to expand...
Click to collapse
Since this cannot happen, be sure to refrain from providing any information likely to bypass security.
KTr1sk said:
.... custom recovery..... install a custom rom .... it doesn't ask you for a miui account.
Click to expand...
Click to collapse
You can only install a custom recovery and rom if the bootloader is unlocked.
For that you need a Mi account.
Because this isn't the case he is complete ruled out.

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