WiFi Connecting Issue - Nexus 6 Q&A, Help & Troubleshooting

My N6 only connects fully to my WiFi when I bring the device within 2 or 3 feet of the AP. At medium signal strength it tries to get an IP and fails, put it near the AP and it connects up instantly.
I seem to be suffering this alone as I can't find the issue reported anywhere else.
APs are Ubiquiti Unifi's

SubWays said:
My N6 only connects fully to my WiFi when I bring the device within 2 or 3 feet of the AP. At medium signal strength it tries to get an IP and fails, put it near the AP and it connects up instantly.
I seem to be suffering this alone as I can't find the issue reported anywhere else.
APs are Ubiquiti Unifi's
Click to expand...
Click to collapse
What channel is your WiFi on? The Nexus does have issues with certain channels.

Channel 13 but all channels are pretty clear.

SubWays said:
N and G, channel 13 but all channels are pretty clear.
Click to expand...
Click to collapse
http://mobile.pcadvisor.co.uk/how-t...llipop-solve-wi-fi-problems-on-nexus-devices/

Changed to channels 3 and 7, same issue.

SubWays said:
Changed to channels 3 and 7, same issue.
Click to expand...
Click to collapse
Did you forget the network from your nexus WiFi settings and then connect and sign in again? Reboot modem and nexus after settings changed?

Couple times, I am able to roam between my 2 APs without issue, its only when first connecting, like restarting WiFi on the device or coming from gsm.

SubWays said:
Couple times, I am able to roam between my 2 APs without issue, its only when first connecting, like restarting WiFi on the device or coming from gsm.
Click to expand...
Click to collapse
Are you on 5.1? I found this older thread:
http://forum.xda-developers.com/nexus-6/help/wifi-issues-n6-t2946276
And this:
http://forum.xda-developers.com/nexus-6/help/wifi-issue-t3071805
Another:
http://forum.xda-developers.com/nexus-6/help/wifi-issues-t3050979

I'm running 5.1, thanks for the links. I'll check and try FW upgrades on my APs, its odd tho as we have multiple devices, from old to quite new and only the N6 has a problem.

SubWays said:
I'm running 5.1, thanks for the links. I'll check and try FW upgrades on my APs, its odd tho as we have multiple devices, from old to quite new and only the N6 has a problem.
Click to expand...
Click to collapse
It's not unheard of though. That's why I've been searching for a possible solution that's already out there.

Thanks, really appreciate it.

Related

Wifi Issues?

Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
ShamanicEnzan said:
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
Click to expand...
Click to collapse
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
TheKaz said:
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
Click to expand...
Click to collapse
It comes and goes, it looks almost app specific. I say Hello Google Now, and it seems to lock up on recognition or says it can't connect to google....but I'm able to browse the internet.
Yeah I've been having a ton of WiFi issues with this phone.
Slusho said:
Yeah I've been having a ton of WiFi issues with this phone.
Click to expand...
Click to collapse
I called Moto and after dealing with their terrible level 1 support I got the following:
HERE ARE THE INSTRUCTIONS FOR DOING THE WIPE CACHE PARTITION:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Ever since it hasn't had any problems, but it's only been a few hours as well.
The issues started happening again...turned off wifi and everything resynced perfectly...
ShamanicEnzan said:
The issues started happening again...turned off wifi and everything resynced perfectly...
Click to expand...
Click to collapse
Have you tried it on a different router?
Sent from my Nexus 7
phositadc said:
Have you tried it on a different router?
Sent from my Nexus 7
Click to expand...
Click to collapse
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
ShamanicEnzan said:
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
Click to expand...
Click to collapse
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
It was set to auto, I set it to 2.4 ghz...now to wait if it happens again.
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
The force to 2.4ghz actually made the problem occur a lot faster, any reason it might be due to the massive amount of wifi networks around? When I set to scan 5 ghz there was only one still open, I might go into my router and see if I can change the atenna settings.
EDIT: Turns out if I go to 5 ghz my computer can't connect, but I changed the channel to something less populated in the area to see if that helps.
DOUBLE EDIT: It appears to occur after I'm supposed to get a Facebook notification, at that point I don't get any more notifications....attempting to clear out facebook data and cache to see if that does anything
Try disabling WMM on your router.
drilus said:
Try disabling WMM on your router.
Click to expand...
Click to collapse
Forgive the stupid, but what's WMM short for in case that's not readily apparent?
Edit: I've also noticed the problem is exponentially worse after I upload pictures to facebook
Edit Edit: Found WMM, turned it off, let's see what happens.
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
alicepattinson said:
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
Click to expand...
Click to collapse
You mean full reset? It looks like I may have to do that with the idle battery drain issue anyways....so that's the last resort.
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
2.4 ghz wifi issues
matt87n said:
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
Click to expand...
Click to collapse
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
glimmer00 said:
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
Click to expand...
Click to collapse
For what it's worth I have this same Netgear router and have had the same connectivity issues on both 4.2.2 and 4.4.
I did some reading today and found a couple possible fixes I plan on trying out. First one is to disable WMM. Secondly I found on the official netgear forums that they have had major issues (some of which you've described) with all firmwares ending in the .30s and went so far as to pull them from their download section.
My router was running firmware .36 and I successfully downgraded it to the latest stable firmware .12 that netgear now recommends.
Hopefully 1 of those 2 fixes improves the performance, at any rate I really think it's something with the router itself and not the moto x.
Sent from my XT1060 using xda app-developers app
Thanks for letting me know this was also an issue on 4.2.2. Saves me the trouble of flashing back just to test.
I will be interested to know if your using official netgear 1.0.0.12 firmware fixes the issue for you. I haven't actually ever used the official firmware as I've run OpenWRT since I got the router a year or two ago. 10.03.1 had the issue, and it appears 12.09 does as well. I may try a trunk build at some point to see if that changes anything.
I had previously written that all was well on the 5 ghz band. This appears to not be 100% correct. Yesterday evening and this morning I found myself "connected" to the 5ghz band without actually having working internet. Toggle wifi on/off fixes it, but I shouldn't have to do it.
Not sure if this helps, but on the 2.4 ghz side things do work better on one side of the house vs the other. Also it seems that I can get a very fast connection at times and then it stumbles and gets stuck going under 1 Mbps. I still suspect either a defect or some kind of low level radio issues with the moto or the router regarding interference from neighboring wifi access points (there are a lot around me, single family houses on small lots). However, keep in mind no other device has these issues but the moto. In the rare instance I venture into a bad signal pocket the signal indicator goes down and speed slows or they lose connection vs the moto where it can show excellent signal and have no/nearly no connectivity.
I haven't tried it for long, but switching to wireless g mode vs ng may improve stability though I only briefly tried it. I did walk around part of my house checking the Mbps with the app "WiFi Speed Test" and while way slower than N mode it was far more stable. Even if this does work it is a definate downgrade in speed though.
Well its only been a day or two so it may be too early to tell, but so far my wifi seems much better after making those two fixes I mentioned above. This is on 2.4 band, the 5ghz band doesn't provide me enough signal strength to use all the time (router is too far from my bedroom).
The main issue I was having was my wifi signal would cut out even though it still showed a good connection. I could swipe down on the status bar and see no download arrow next to the wifi icon so I knew I wasn't receiving data. However a simple disconnect and reconnect to my wifi would fix the problem until it happened again. This seemed to be most common while watching YouTube videos, in fact it happened far too often which is why I went searching for a solution.
So as I mentioned things seem to be better for sure so far but I need to give it a week or so to see how much it is really helped, but so far I can't remember any wifi cutting out since I've made those two fixes.
Sent from my XT1060 using xda app-developers app

Moto X WiFi problems

I had about 7 Android devices, all utilizing my home wifi network without any problems, before I bought my Moto X. When I use my Moto X on my home wifi, and I go into Google Play Store, I get a lot of connection errors when browsing around, looking for apps to download. Images either load slowly or not at all, and it will sometimes say that there is "No connection" and it gives me a button to "Retry". All the while, my wifi connection never disconnects. I also notice other things like delays opening websites in Chrome - delays that I never see on my other Android devices (which have much less processing power)... Or issues like Google Maps not loading all of the images when I shift to another grid section on the map.
I'm using an old-but-stable Linksys WRT54G as my wireless access point. The signal usually stays in between 50-100%. Just to be clear, I have *zero* network issues on the 10-20 devices connected in my household. I only have issues on my Moto X.
Is anyone else having similar issues?
I have the Verizon Moto X and I've noticed my WiFi going crazy a couple times. When I turn wifi on when I'm home, sometimes it will turn on them immediately turn off again. Then when I turn it back on it takes about 30 seconds for it to start trying to connect to my WiFi.
Sent from my XT1060 using XDA Premium 4 mobile app
OK but that's very different from what i'm describing
I had a similar issue with my HTC one. And that was because my WiFi was on auto channel. And the HTC was operating at its very limit of band frequency. Everything would slow to a crawl.
I solved the issue by changing router to be channel 6. Could be worth a shot
Sent from my XT1058 using XDA Premium 4 mobile app
I've had just the opposite results. I have a Belkin n600 dual band wireless router, and surprisingly, when I first enabled WiFi on my Moto X, it displayed a 5GHz SSID that I had set up a while ago and never use because none of my devices use 5GHz--until now. I get a solid, stable connection with my Moto X, and speed tests rock. I've had zero issues with Internet connectivity, and connecting to my home server to stream music (with ES File Explorer) has been solid and stutter-free.
When I use the WiFi Analyzer app, I have about 16 visible neighboring access points, but all are on 2.4GHz. My 5GHz connection is truly wide open.
I've had similar issues, the wifi wouldn't stay connected but said it would, but eventually all notifications would flood in at once. Turning it off and on would resolve it, hopefully it gets resolved quickly.
See: http://forum.xda-developers.com/showthread.php?p=45335708
Slusho said:
See: http://forum.xda-developers.com/showthread.php?p=45335708
Click to expand...
Click to collapse
I was the OP on that
ShamanicEnzan said:
I was the OP on that
Click to expand...
Click to collapse
I should start looking at people's names. :|
ShamanicEnzan said:
I was the OP on that
Click to expand...
Click to collapse
Check here as well: http://forum.xda-developers.com/showthread.php?t=2404256
you posted it in the right place the first time
jayboyyyy said:
Check here as well: http://forum.xda-developers.com/showthread.php?t=2404256
you posted it in the right place the first time
Click to expand...
Click to collapse
I didn't post it here this time
ShamanicEnzan said:
I didn't post it here this time
Click to expand...
Click to collapse
my apologies
gitman0 said:
I had about 7 Android devices, all utilizing . . . . .
Is anyone else having similar issues?
Click to expand...
Click to collapse
See: http://forum.xda-developers.com/showthread.php?t=2404256
or See: search box
jayboyyyy said:
my apologies
See: http://forum.xda-developers.com/showthread.php?t=2404256
or See: search box
Click to expand...
Click to collapse
thanks for soiling my thread with your wasted posts. surely this topic does not qualify as some oversimplified question and answer session. there are hundreds of other threads in this forum-without-questions that may not be the same topic but sure do fit the same profile as this one.
gitman0 said:
I had about 7 Android devices, all utilizing my home wifi network without any problems, before I bought my Moto X. When I use my Moto X on my home wifi, and I go into Google Play Store, I get a lot of connection errors when browsing around, looking for apps to download. Images either load slowly or not at all, and it will sometimes say that there is "No connection" and it gives me a button to "Retry". All the while, my wifi connection never disconnects. I also notice other things like delays opening websites in Chrome - delays that I never see on my other Android devices (which have much less processing power)... Or issues like Google Maps not loading all of the images when I shift to another grid section on the map.
I'm using an old-but-stable Linksys WRT54G as my wireless access point. The signal usually stays in between 50-100%. Just to be clear, I have *zero* network issues on the 10-20 devices connected in my household. I only have issues on my Moto X.
Is anyone else having similar issues?
Click to expand...
Click to collapse
I'm experiencing the exact same issue with my Verizon Moto X! I feel like I've tried everything. Used every available channel over 2.4 GHz and also tried 5 GHz but to no avail. My other Wifi devices have no issues.
jedi380 said:
I'm experiencing the exact same issue with my Verizon Moto X! I feel like I've tried everything. Used every available channel over 2.4 GHz and also tried 5 GHz but to no avail. My other Wifi devices have no issues.
Click to expand...
Click to collapse
what router / access point are you using?
gitman0 said:
what router / access point are you using?
Click to expand...
Click to collapse
Cisco/Linksys E4200. I don't experience these issues on my VZW Galaxy Nexus or 2012 Nexus 7 Wifi. If it helps, I think I still have my good old Linsys WRT54G and could try setting that up again.
Just like to add my voice to those having no issues with wifi on their Moto X. Also, I spend 90% of my day on wifi with it so I have tested it significantly.
rubiksmoose said:
Just like to add my voice to those having no issues with wifi on their Moto X. Also, I spend 90% of my day on wifi with it so I have tested it significantly.
Click to expand...
Click to collapse
so far the only really visible problem is the errors on Google Play Store. so if you're constantly on Play Store and you never get the white screen with the "Retry" button, then yes i would agree you are having no issues. otherwise i'm not so sure you would know there was a problem.
gitman0 said:
so far the only really visible problem is the errors on Google Play Store. so if you're constantly on Play Store and you never get the white screen with the "Retry" button, then yes i would agree you are having no issues. otherwise i'm not so sure you would know there was a problem.
Click to expand...
Click to collapse
I seem to have a lot of latency when loading FB (blank images) or when opening the G+ Photos app. If I disconnect Wifi and use my 4G connection, everything loads almost instantly. The weird thing is that when I'm connected to Wifi and I run a Speedtest, I consistently see 20+ Mbps down and 5-6 Mbps up so everything seems to be fine.
FYI, I've already tried this: http://forum.xda-developers.com/showpost.php?p=45335708&postcount=5
When that didn't work, I restored my phone.
jedi380 said:
I seem to have a lot of latency when loading FB (blank images) or when opening the G+ Photos app. If I disconnect Wifi and use my 4G connection, everything loads almost instantly. The weird thing is that when I'm connected to Wifi and I run a Speedtest, I consistently see 20+ Mbps down and 5-6 Mbps up so everything seems to be fine.
Click to expand...
Click to collapse
yep, that fits the bill alright.

I'm having major WiFi problems.

I can't stop having WiFi problems with this phone. My internet is perfectly fine. I've never had WiFi problems on any other android phone, and even an iPhone. Images or screenshots in the play store don't load at all. No matter what I do I cannot get them to load. I take off WiFi and they load fine. I go on my moms G2 to test the play store and it's fine on hers, and same with my brothers. Computers are fine. I've even tried to connect to the few websites they allow at school on their network and they either take forever to load or sometimes I get network errors. I literally don't know what to do. I thought it was a custom rom issue but now I'm restored back to stock and it's still a problem. Instgram connection will time out when refreshing, chrome doesn't load pages, twitter cant refresh, and more. On BlissPop I would turn WiFi off and back on and it wouldnt show my connection again until I rebooted. I dont know if that was a problem with the rom, but it was happening. Any ideas what's wrong? I'm clueless as of know. Don't know what to do anymore.
FlyingColors said:
I can't stop having WiFi problems with this phone. My internet is perfectly fine. I've never had WiFi problems on any other android phone, and even an iPhone. Images or screenshots in the play store don't load at all. No matter what I do I cannot get them to load. I take off WiFi and they load fine. I go on my moms G2 to test the play store and it's fine on hers, and same with my brothers. Computers are fine. I've even tried to connect to the few websites they allow at school on their network and they either take forever to load or sometimes I get network errors. I literally don't know what to do. I thought it was a custom rom issue but now I'm restored back to stock and it's still a problem. Instgram connection will time out when refreshing, chrome doesn't load pages, twitter cant refresh, and more. On BlissPop I would turn WiFi off and back on and it wouldnt show my connection again until I rebooted. I dont know if that was a problem with the rom, but it was happening. Any ideas what's wrong? I'm clueless as of know. Don't know what to do anymore.
Click to expand...
Click to collapse
5G WiFi or just normal 2.4G? There are several known issues with the N6 on 5G WiFi.
http://mobile.pcadvisor.co.uk/how-t...llipop-solve-wi-fi-problems-on-nexus-devices/
Sent via Tapatalk on Shamu
Evolution_Freak said:
5G WiFi or just normal 2.4G? There are several known issues with the N6 on 5G WiFi.
http://mobile.pcadvisor.co.uk/how-t...llipop-solve-wi-fi-problems-on-nexus-devices/
Sent via Tapatalk on Shamu
Click to expand...
Click to collapse
2.4G. I found that article a couple days ago. My routers WiFi is 2.4G so I changed my WiFi to connect to only 2.4G in settings, and it's not fixing the problem.
FlyingColors said:
2.4G. I found that article a couple days ago. My routers WiFi is 2.4G so I changed my WiFi to connect to only 2.4G in settings, and it's not fixing the problem.
Click to expand...
Click to collapse
Try changing the channel if you have that option available.
Sent via Tapatalk on Shamu
Evolution_Freak said:
5G WiFi or just normal 2.4G? There are several known issues with the N6 on 5G WiFi.
http://mobile.pcadvisor.co.uk/how-t...llipop-solve-wi-fi-problems-on-nexus-devices/
Sent via Tapatalk on Shamu
Click to expand...
Click to collapse
Evolution_Freak said:
Try changing the channel if you have that option available.
Sent via Tapatalk on Shamu
Click to expand...
Click to collapse
I can't right now but I'm at school, but I will when I get home. What number should I change it to?
FlyingColors said:
I can't right now but I'm at school, but I will when I get home. What number should I change it to?
Click to expand...
Click to collapse
From what I've read, it says to avoid channels 12 and 13 on 2.4G.
Sent via Tapatalk on Shamu
Evolution_Freak said:
From what I've read, it says to avoid channels 12 and 13 on 2.4G.
Sent via Tapatalk on Shamu
Click to expand...
Click to collapse
download wifi analyzer from the play store, it will suggest the best channel so you aren't running into your neighbors wifi
I'm having exactly the same issue. When I picked up my N6 at the AT&T store the setup failed on their wifi, but worked fine once I used LTE instead. I'm having the same issue everywhere, though -- wifi doesn't work 99% of the time. The Play Store will load app names, but the images never show up. Play Music hangs while trying to download songs, etc. Turn off wifi and immediately everything starts loading at the expected near-instant speed.
I've tried reflashing 5.0 (how it came out of box) and 5.0.1, same issue. My wifi is dual band, and neither 2.4 nor 5 ghz works. I've tried it at my parents' house too, which is 2.4-only (and I did the network layout and setup) but still no dice.
If nobody can suggest a course of action I'll be taking the phone back to the AT&T Store tomorrow as a dud. Basically I just wanted to confirm that this isn't some documented software bug that'll be patched soon.
apraetor said:
I'm having exactly the same issue. When I picked up my N6 at the AT&T store the setup failed on their wifi, but worked fine once I used LTE instead. I'm having the same issue everywhere, though -- wifi doesn't work 99% of the time. The Play Store will load app names, but the images never show up. Play Music hangs while trying to download songs, etc. Turn off wifi and immediately everything starts loading at the expected near-instant speed.
I've tried reflashing 5.0 (how it came out of box) and 5.0.1, same issue. My wifi is dual band, and neither 2.4 nor 5 ghz works. I've tried it at my parents' house too, which is 2.4-only (and I did the network layout and setup) but still no dice.
If nobody can suggest a course of action I'll be taking the phone back to the AT&T Store tomorrow as a dud. Basically I just wanted to confirm that this isn't some documented software bug that'll be patched soon.
Click to expand...
Click to collapse
I have a Netgear dual band and no issues with connectivity.
Sent via Tapatalk on Shamu
I originally had WiFi frequency band set to 5GHz only and could not connect. I had no problems after changing it to Automatic.

2.4ghz WiFi disappears

My 2.4ghz WiFi at home won't stay connected on my nexus 6 and dissapears from my available networks list. Even if I select 2.4ghz only it dissapears. Don't think it did it with 5.0 that I remember. I use 5ghz in the house but my 2.4ghz reaches outside farther when I'm by the pool or doing yard work streaming music.
All other devices connect to it fine with no issue. Tried messing with channels but nothing. Any ideas?
R4INS said:
My 2.4ghz WiFi at home won't stay connected on my nexus 6 and dissapears from my available networks list. Even if I select 2.4ghz only it dissapears. Don't think it did it with 5.0 that I remember. I use 5ghz in the house but my 2.4ghz reaches outside farther when I'm by the pool or doing yard work streaming music.
All other devices connect to it fine with no issue. Tried messing with channels but nothing. Any ideas?
Click to expand...
Click to collapse
What rom build and radio are you on? do you have any third party switchers and lan managers loaded on your phone.
dragonstalker said:
What rom build and radio are you on? do you have any third party switchers and lan managers loaded on your phone.
Click to expand...
Click to collapse
Cm12.1, but also did it on the factory image. Does it on both 95 and 98 radio (currently on 98). No third party networking apps.
R4INS said:
Cm12.1, but also did it on the factory image. Does it on both 95 and 98 radio (currently on 98). No third party networking apps.
Click to expand...
Click to collapse
hmmm. not sure why it's just that channel. Only time i've ever seen 2.4 boot is on Ubuntu 14/15 HP, because hp wifi driver is generic . wondering if it has something to do with poll request. If it's doing it outside by the pool, you might be picking up neighbors strong signal. not a real answer, but a start.
Suggest, dl a wifi signal monitor, and watch the log to see what you were doing when it dropped.
dragonstalker said:
hmmm. not sure why it's just that channel. Only time i've ever seen 2.4 boot is on Ubuntu 14/15 HP, because hp wifi driver is generic . wondering if it has something to do with poll request. If it's doing it outside by the pool, you might be picking up neighbors strong signal. not a real answer, but a start.
Suggest, dl a wifi signal monitor, and watch the log to see what you were doing when it dropped.
Click to expand...
Click to collapse
I live in the middle of nowhere, neighbors would need one heck of a router to reach me haha. Used WiFi analyzer and walked my whole property and only saw a bit of one network on channel 8 so I put mine on channel one. It just disappears randomly. I can go to sleep and wake up on lte. Or be looking at the WiFi networks list and it just drop in and out. 5ghz is always there though. My WiFi settings are set to auto not just a specific band. Its super annoying.
R4INS said:
I live in the middle of nowhere, neighbors would need one heck of a router to reach me haha. Used WiFi analyzer and walked my whole property and only saw a bit of one network on channel 8 so I put mine on channel one. It just disappears randomly. I can go to sleep and wake up on lte. Or be looking at the WiFi networks list and it just drop in and out. 5ghz is always there though. My WiFi settings are set to auto not just a specific band. Its super annoying.
Click to expand...
Click to collapse
well we know it's radio, since it's happening on stock and cm12. and with both radio's. I'd hate to say hardware, but that's what it is pointing too. Sorry. If nothing else is being booted, i wouldn't say router hardware.
dragonstalker said:
well we know it's radio, since it's happening on stock and cm12. and with both radio's. I'd hate to say hardware, but that's what it is pointing too. Sorry. If nothing else is being booted, i wouldn't say router hardware.
Click to expand...
Click to collapse
I'm thinking its a conflict between my phone and router. It worked fine on 5.0 and the old radios from those builds. And 2.4ghz band at my work is perfectly fine. And we have over 50 access points that I hop around on all day to cover the whole building. So its a combination of my phone hating my router or my router hating my phone. Obviously both devices are fine. Maybe my router is racist? Could be a possibility.
Was just asking to see if anyone saw this issue and found a work around. Be it specific channel, speed setting, hz setting, wireless protocol adjustment etc. Its a netgear wndr4500v2. All the HP access points at work are perfectly fine. May be time to try a different router.
Ahh OK. So now good prob to figure out

WiFi speeds slow when Bluetooth is on !!

I know this has been discussed with other devices, but I have yet to see a solution, so I'll post here and am willing to try anything to resolve this issue.
I have tried all I could think of, clearing cache out, checking for conflicting devices, tried uninstalling some apps I think my be the culprit, rebooting the device, the router, and the Modem etc..... The problem still occurs, I'm not sure if this started since the 5.1 update or prior, all I can say I only noticed it a few days ago, when I decided to do a Speedtest, I know I have done Speedtest before, and never noticed this issue.
Once I'm connected to WiFi and my Bluetooth is turned on, my WiFi speeds are slow and bounce from 2Mb's to 5 Mb's, and when I say bounces the speeds go up and down during the process. As soon as I turn Bluetooth off the speeds are back above the 30 Mb's.
I have tried many of the recommendations around, but have yet to find a solution, Is it a LP issue ?? any other device I have connected I have no issues, I even have a back up Huawei, on LP, and have no issues when BT is turned on. Heck, even my wife's 1st Gen Moto X has no issues. Since I only realized this recently, today when I get to work I will try it when I get to work and see if it does the same on WiFi there when BT is turned on.
Any suggestions would be great.
Does it still happen after a factory reset?
Sent from my XT1095 using Tapatalk
AGISCI said:
Does it still happen after a factory reset?
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Yes, same result.
Well I can tell you it's either a rogue app, causing it, or LP 5.1, It did the same at work today, so I know it's not the router issue
Change your router channel to something manual, lock it to one frequency. You can check a less congested channel with "WiFi analyzer" by "farproc"
It's the best one I know at least.
Both WiFi and Bluetooth do channel hopping, I've had this happen a lot at work where there's a ton of wireless devices nearby.
My bluetooth mouse will start to lag on my laptop and things like that, I guess both devices are attempting to hop channels and end up doing it at the same time, to the same band over and over causing this issue.
Wifi will grind to a halt on any devices connected to your router because wifi isn't really designed to switch channels often.
If you can upgrade to 5Ghz that will definitely solve your problem, but you have to go with a high end router that has some proper TX output at 5G.
Shadowdancer123 said:
Change your router channel to something manual, lock it to one frequency. You can check a less congested channel with "WiFi analyzer" by "farproc"
It's the best one I know at least.
Both WiFi and Bluetooth do channel hopping, I've had this happen a lot at work where there's a ton of wireless devices nearby.
My bluetooth mouse will start to lag on my laptop and things like that, I guess both devices are attempting to hop channels and end up doing it at the same time, to the same band over and over causing this issue.
Wifi will grind to a halt on any devices connected to your router because wifi isn't really designed to switch channels often.
If you can upgrade to 5Ghz that will definitely solve your problem, but you have to go with a high end router that has some proper TX output at 5G.
Click to expand...
Click to collapse
I can switch to5GHZ, but from what I recall the range drops if I do so, also can BT be assigned a channel also, I guess this would help resolve the issue if this is the cause ?? If BT still hops, it will simply be a matter of time when it hops on the channel my router is set to ??

Categories

Resources