[Q] i cannot hear the dial tone - Galaxy S 4 Active Q&A, Help & Troubleshooting

dear all..
i have an issue for more than 2 month until now and i hope it just fixed.
my smartphone is galaxy s4 active, that i updated before a week to android L. - the problem date before this update and before kitkat update"
the issue that i cannot hear the dial tone, cannot hear the caller and the caller cannot hear me, that's if i make a call or receive it,
i try to
--reboot device.
--remove battery.
--change the sim card.
--removed SD card and that make my mobile hanging somehow!!
--disable google search, disable voice to text << these stuff i found from googling.
--wipe factory reset, wipe clear cash.
i try everything, so sometimes call fixed for just a one single call the re-come back again the issue until i found something, i did not enabled the mobile data for 3 days, and from that date until now i can call anyone and everybody can hear me well without any problem.
so the problem was from mobile data ! there's a conflict or i don't know??!!! .. so what's going with me, i cannot use my mobile data or the issue will come back again.
the calls from app like viber skype tango etc work well
any suggestions ??
btw, samsung support center in my country did not support my s4 active !! :'(

Related

In call sound problem

I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Headset
I tried a different option. I can call with my bluetooth headset.
When i switch to speaker the in call sound drops. giong back to headset will not activate in call sound.
Same Here
The same happens to me. Only the bluetooth option works every time. I have tried several firmware and kernel versions and nothing has changed.
There is a workaround that I could find but it is totally impractical: http://forum.xda-developers.com/showthread.php?t=2371034
In forums for models / ROMs with a lot more users than this one (Nexus / CM) people with 4.2.2-based firmware versions there are many posts describing what could seems to be the exact same problem, which they have been able to fix via baseband updates or custom patches, but that does not really seems to be an option for the S4 Active...
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
davenger1 said:
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
Click to expand...
Click to collapse
Same problem with my SGS4A. I was on i9295XXUBMK2, tried to update using the phone update option, which rendered my phone unusable. Flashed new stock ROM i9295XXUBMK3, now I can use the phone, although sound problem persists.
Making a call: reboot, call
Receiving a call: answer, hang-up, reboot, call back
Anyone with 4.3 that has this problem on SGS3, SGS4 or SGS4A?
Edit 21.8.2014
I had the speaker changed last week and so far no problems. I am slowly getting confident that I can rely on S4A as a phone also, not just tiny surf tablet.
I have same phone, never got this pb. However I got some SD card issues after updating to KitKat...
Partial solution... for me at least
Hi guys ,
having same issue, disabling 4G option solves my problem. But it-s impractic cause I want to use the 4g... in a huawei phone I solved same issue by disabling an option of "mobile data always on"
Don't know how it's related...
Same issue for me. I made lots of research with no results. Nobody knows...
same problem here with no solution yet
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
same problem with in call and out call .... searched a lot about solution and no solution yet
I had a similar issue with bluetooth calls. First call would be fine, but after that I couldn't hear the other person on the line and they couldn't hear me. It turned out to be some kind of incompatibility with the Google "OK Google" detection with Galaxy S4-based phones. If I disabled it from detecting "From any screen", this seemed to correct the problem. However the setting might return on application updates. I would recommend trying that and see if it makes a difference. If it's not that, then I don't really know how to help you. I moved on from that phone over a year ago and have been happier ever since.

[Q] Lag while receiving calls and SMS issue

Hi everyone, I'm using Stocklite v8 custom rom, I am facing following issues,
1. Even when I have good network coverage (around 59 dBm) there is a huge lag while receiving a call. A caller to my number have to wait for around 20 seconds to receive a call, so sometimes the caller may end the call thinking my number is unreachable.
2. I don't receive SMS many times especially from web (e. g. I have not received SMS in first attempt from google when they wanted to verify my account) . I checked all the settings from my service provider but they said everything is fine.
I logged a complaint to my network provider but they think everything is fine. I even bought new SIM card thinking if the old one is causing problem, but still facing the same issue.
Even before Stocklite I was using Apocalypse rom & I was facing the same issue. So is it Android that causing me the problem?
Plz help me. Thanks in advance.
[1] Did you tweak some clock speeds, coz sometimes in roms they tweak it when your phone sleeps its clock speeds go down like 100mhz then when screen is on its back to full speed. And why do you have to wait 20 seconds??
[2] Try to go to airplane mode and turn it off, reboot. If that didnt solve your problem then apply a pin to your sim card, when i did that i can recieve sms.
Hope this solves your problem
timurdis said:
Hi everyone, I'm using Stocklite v8 custom rom, I am facing following issues,
1. Even when I have good network coverage (around 59 dBm) there is a huge lag while receiving a call. A caller to my number have to wait for around 20 seconds to receive a call, so sometimes the caller may end the call thinking my number is unreachable.
2. I don't receive SMS many times especially from web (e. g. I have not received SMS in first attempt from google when they wanted to verify my account) . I checked all the settings from my service provider but they said everything is fine.
I logged a complaint to my network provider but they think everything is fine. I even bought new SIM card thinking if the old one is causing problem, but still facing the same issue.
Even before Stocklite I was using Apocalypse rom & I was facing the same issue. So is it Android that causing me the problem?
Plz help me. Thanks in advance.
Click to expand...
Click to collapse
Wrong section mate
Please read rules before posting, this is General Thread...NOT Q&A THREAD, so next time post your questions in the correct section, thank you for understanding it
Cyber_Dragon001 said:
[1] Did you tweak some clock speeds, coz sometimes in roms they tweak it when your phone sleeps its clock speeds go down like 100mhz then when screen is on its back to full speed. And why do you have to wait 20 seconds??
[2] Try to go to airplane mode and turn it off, reboot. If that didnt solve your problem then apply a pin to your sim card, when i did that i can recieve sms.
Hope this solves your problem
Click to expand...
Click to collapse
Thanks for the reply.
[1] Yes, I did check some of the clock speed tweaks & Minimum RAM tweak. But unchecked all these tweaks & then tried it but still the problem is persisting.
The problem is that sometimes when people call me they don't hear my caller tune for around 15-20 seconds & able to hear the tune after I receive the call although there is good network strength. So most of the people don't wait for that long thinking my number ain't reachable & end the call. But if they give another try just after the first attempt, they get a reception from me within 5 seconds I hope u got my point now.
[2] I did try that airplane mode trick but seems it's not working for me.
As I already said this issue doesn't occur everytime, but it happens randomly & very frequently. Also sometimes I get duplicate SMSs from my network provider. They checked everything from their end & confirmed that it's not a network related issue.
So, I believe it's my phone which is causing me this problem.
Try not using internet
Try not using internet when not in use..
try uninstalling apps which enables when a call is made or recieved like shaplus caller info and truecaller or call recorder.
cyb3rillusi0n said:
Try not using internet when not in use..
try uninstalling apps which enables when a call is made or recieved like shaplus caller info and truecaller or call recorder.
Click to expand...
Click to collapse
I had installed call recorder once long time ago, but I have already uninstalled it. Other than that I have apps such as hangouts, clean master,google settings etc & rest are multimedia apps, but I don't know if they interfere during calls or not.
I have noticed one thing that the mentioned problem occurs mostly when my phone is in idle state, but it occurs when the screen is ON & when the phone is busy as well. I have already unchecked all the speed tweaks in my phone but still no solution found.
timurdis said:
I had installed call recorder once long time ago, but I have already uninstalled it. Other than that I have apps such as hangouts, clean master,google settings etc & rest are multimedia apps, but I don't know if they interfere during calls or not.
I have noticed one thing that the mentioned problem occurs mostly when my phone is in idle state, but it occurs when the screen is ON & when the phone is busy as well. I have already unchecked all the speed tweaks in my phone but still no solution found.
Click to expand...
Click to collapse
backup your apps, sms, data..
and flash stocklite again and do full wipe and wipe dalvik cache too.
cyb3rillusi0n said:
backup your apps, sms, data..
and flash stocklite again and do full wipe and wipe dalvik cache too.
Click to expand...
Click to collapse
Thanks I actually found out that its the problem with the phone itself. I tried to check on other handset and I didn't face such issues.
But now I am facing another major issue.Whenever I change my sim card and insert it into another phone, my dad receives an sms from number that says my IMEI has been stolen and everyday my phone credits get deducted. I dont know whether i have ever enabled change sim alert option or not but I am unable to find out that option in my stocklite v8 rom.
Please tell me how to disable that option in my phone, I am running out of my credits.

Wattsapp, Viber, Skype Audio Problems

Hi All,
I have a strange problem going on with T-Mobile Note 4 (SM-N910T Android 6.0.1). Whenever I receive a regular cell phone call (or I call someone) and after that I try to use WhatsApp, viber, skype then I get into audio problem with these apps. if I call someone using these apps then they can't hear me and if someone calls me then I can't hear them. The only solution right now is to restart the phone. But I have to do this after every regular phone call.
I have replaced my phone couple of times and each time I am getting into same problem. so o think resetting the phone won't this problem.
Any suggestions are most welcome.
Thank you,

Verizon note 8 on AT&T Calling error!

Hey everyone,
I have a bit of a weird issue here. I have a note 8 from Verizon which everyone knows comes unlocked. I am using it on AT&T and everything works well except for one thing. For some reason when I receive phone calls from people, it shows on the screen with a + sign in front of the phone number. So if someone calls me that is in my contact book, it will not show their name since there is no + sign in my contact book. So also now in my call history if I try to call that number back it sounds like it is trying to make an international call. I have no idea what is happening. Data, texts and calls work but instead of getting a call from 9999999999 I get +9999999999.
Please help me out here, I love the phone!!
Zachary
I've read about this issue before. Googling 'incoming calls show +' gives you some leads.
In short it seems to be related to Dialling Assistance settings (note spell error, is as in settings...). I couldn't find those via the regular settings (used to be accessible via settings in Phone app), but I could via the app 'Shortcut Master (Light)' ...
Search for 'dialing' and then launch:
'com.android.phone.operator.usa.AssistedDialingActivity'. My settings (N950U1) are as per SS...
Try playing with these settings.

Call Ended and Incoming Unknown

Hello!
I've got a problem with my P10 - when I call anyone, the dialer instantly says "Call Ended", but the person on the receiving end receives the call and can answer but there's no sound(my phone doesn't even show that there's a call), and when I get an incoming call, I dial Unknown. SMS and mobile data work just fine. My SIM card doesn't work in my dad's phone, but it works in some random phone, which is on 4.4 I think, my dad's SIM card, which works in his phone, doesn't work in mine, so I think there's a problem in my phone. So far I've tried a factory reset, safe mode and replacing Telecom in priv-app(I'm rooted, but I unrooted + factory reset to make sure it's not the root).
From what I've found this issue isn't exclusive to Huawei, but the fixes that worked for others didn't work for me(Don't have VoLTE/Wi-Fi calling option, never on Wi-Fi anyways, also no Caller ID, Call Barring isn't activated and I can't activate it)
My phone is on B382.
If possible, I'd like to rule out every possibility before changing the SIM card.
Thank you!

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