Related
Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Send for warranty is needed I think
Sent from my GT-I9000 using XDA App
Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)
i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.
I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.
I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...
i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.
in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937
Same thing happened to me last night. Maybe a bug with the date?
Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.
I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??
Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .
I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.
robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Click to expand...
Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange
I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Are you going through a SMS app, like Handcent, or using the stock messaging program? I had a huge delay in sending/receiving texts when I used those programs. If you are using a non-stock program, try using the stock one to see how it responds first.
Yeah, i am using the stock app, but ill try using handcent and see if it works like that
Sorry, Handcent was the one giving me problems, not the stock app. How is the other data flowing, like browser and what not? Seen any drop in data coverage or anything? Do you have the newest baseband radio?
jlopez512 said:
I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Click to expand...
Click to collapse
Do you have a "low space" warning? I know I've had problems receiving mms/texts when I'm low on internal space. Once I cleared up the space (>19MB Free I believe) by uninstalling a bunch of apps I never use, all the texts came in
Just a thought
Well, i got it fixed, went to the sprint store, (unrooted of course) and they fixed it within an hour, they reset the entire phone, not the same reset as Settings>Privacy>Factory Data Reset.
text and phone calls not getting through
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Azag Thoth said:
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Click to expand...
Click to collapse
You might have better luck asking on the dinc forums.
-----
Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!
not just a dinc issue...!?
yea, i know, i put it here because, it seems like same issue this guy was having and i have been searching around and have found many instances of the same problem on many different android phones.
i am un-rooting it and reinstalling the original software and taking it into Verizon tomorrow to see if they can do anything. should have done it sooner but every time i would try a fix it would seem like it was fixed for a day or so and then back to the same thing.
i will copy it over there just for posterity, and hopefully i can amend it tomorrow evening with the fix and a solved!
Hi all,
for the last 5 or 6 days, my phone has crashed every single night. :-(
When I go to bed, I just leave it on the table, not charging, but with enough battery left to easily last for the night. The next morning, the phone is switched off and I cannot switch it back on, because the battery is completey drained.
When I charge and then turn the phone back on, it has done a "partial reset", meaning that all settings are back to factory defaults, contacts are gone, ... All accounts, apps, ... are still there, though. The worst part is that I cannot receive calls anymore either, in this case. Callers are immediately redirected to my mailbox, even though the phone has a signal and I can make outgoing calls without problems. The only way to fix this is a factory reset.
The next night, the same happens again.
Has anybody had a similar problem? Does anybody have an idea how to fix it?
Thanks and regards,
Andy
Andy.WP7 said:
Hi all,
for the last 5 or 6 days, my phone has crashed every single night. :-(
When I go to bed, I just leave it on the table, not charging, but with enough battery left to easily last for the night. The next morning, the phone is switched off and I cannot switch it back on, because the battery is completey drained.
When I charge and then turn the phone back on, it has done a "partial reset", meaning that all settings are back to factory defaults, contacts are gone, ... All accounts, apps, ... are still there, though. The worst part is that I cannot receive calls anymore either, in this case. Callers are immediately redirected to my mailbox, even though the phone has a signal and I can make outgoing calls without problems. The only way to fix this is a factory reset.
The next night, the same happens again.
Has anybody had a similar problem? Does anybody have an idea how to fix it?
Thanks and regards,
Andy
Click to expand...
Click to collapse
I'm sorry that I have no advice for you Andy, but I'm interested in hearing any solutions you may find.
What firmware/ROM are you using?
What firmware/ROM are you using?
Click to expand...
Click to collapse
I am still using the stock Froyo ROM that the phone came with. The phone is rooted and I've installed a SpeedMod Kernel. However, both (rooting and new kernel) have happened months ago, so I doubt that they have anything to do with the problem.
(partial) solution found
Since a phone that crashes every night, using all settings in the process, is fairly useless, I decided that I might just as well trash it completely by trying (and maybe failling ) to install a custom firmware. So I downloaded Darky 10.1 and thanks to an excellent installation guide, I actually managed to install it.
Since then, my phone does no longer crash every night - it now reboots a couple of times a day The good thing is, though that after the reboot, the phone is back "in action" after maybe two minutes and it does not lose any data, setting or anything. So, it's not ideal, but much better than before ...
I was going to recommend trying a new ROM, but I found that as a workaround rather than a solution to your problem.
Did you perform a wipe or no-wipe install?
Kops said:
Did you perform a wipe or no-wipe install?
Click to expand...
Click to collapse
As I had pointed out in my first post, the crash that happens every night breaks something so that I can no longer receive calls and have to do a factory reset. Thus, the phone was basically wiped, already, before I did the installation and I then did a no-wipe install.
You are right, of course that this is more of a work around than a solution, but since I was thinking about putting on a new ROM for a while, already, anyways, it is a fairly good work around for me - and I really like Gingerbread and DarkyROM so far.
Kops said:
I'm sorry that I have no advice for you Andy, but I'm interested in hearing any solutions you may find.
Click to expand...
Click to collapse
In the end it turned out to be a hardware problem and I needed to get the phone replaced.
Anyone else experience a 2-3 second delay after unlocking their phone with active display unlock? It just started about a week or so ago. Not all the time, but maybe a handful of times a day and only if I'm unlocking to the homescreen- not if I'm unlocking straight to a notification. Enough to be annoying. Seems very random, but almost always happens after I haven't touched the phone in awhile (which makes testing things a PITA).
I even went so far to rsd back to stock, then reroot w/SMM, then have tried slowly adding apps back in. To see if I could pinpoint. Think I'd have the app figured out, uninstall it, then it'll happen again. On 4.4, Using nova launcher with cobalt icon pack.
tallgrasshawk said:
Anyone else experience a 2-3 second delay after unlocking their phone with active display unlock? It just started about a week or so ago. Not all the time, but maybe a handful of times a day and only if I'm unlocking to the homescreen- not if I'm unlocking straight to a notification. Enough to be annoying. Seems very random, but almost always happens after I haven't touched the phone in awhile (which makes testing things a PITA).
I even went so far to rsd back to stock, then reroot w/SMM, then have tried slowly adding apps back in. To see if I could pinpoint. Think I'd have the app figured out, uninstall it, then it'll happen again. On 4.4, Using nova launcher with cobalt icon pack.
Click to expand...
Click to collapse
Your active display fully up to date? if not try updating first, then report. My isn't updated and has the same issue running 4.4
It started doing it after the update a week ago so I uninstalled the update and it persisted. Forced data wipe with TB. Still did it.
I get the same thing here. Im unlocked and rooted but I noticed it was doing it before I even did anything to the phone. I've been pouring over all types of forums for a solution so if one of yall figure out, let me know as well please!
Hi all, I need help.
It happened a couple of days ago that overnight, with aero mode on, my not rooted xt1053 didn't wake me up since it just turned off sometimes before the alarm. Even if it had never happened before (just one week before it reached the amazing uptime of 650 hours without any reboot), I decided for a factory reset, since it's very important to me that it works as an alarm too. Yesterday, after the factory reset, it turned off while using whatsapp, all on a sudden. Tonight, it happened again, and I missed the alarm again.
Everytime I turn it on, I have the notification that Google Maps stopped working, or alternatively Google Keep. Battery is always at the same level it was before, I mean, it's still charged with at least 50% battery when this happens. Now I tried to uninstall Google Keep to see if there was something wrong with the last update, but it seems strange to me that it may be the cause.
Does anyone has any idea of what to do?
Any help would be really appreciated.
I have the SAME exact problem. Don't know why...
Julienjarod said:
I have the SAME exact problem. Don't know why...
Click to expand...
Click to collapse
I have the suspect that is Google Keep that now shows also the map on the notes...somehow Keep and Maps have some conflicts maybe? I unistalled Keep and for the moment no sudden death...let's see...
luxpast said:
I have the suspect that is Google Keep that now shows also the map on the notes...somehow Keep and Maps have some conflicts maybe? I unistalled Keep and for the moment no sudden death...let's see...
Click to expand...
Click to collapse
I tried uninstalling most of the apps, but it still happen. I've tried with brazilian soak test, but it still happens.
What should I do to understand the problem? I was thinking about going back to the original rom and try to use it in safe mode...do you think it could help?
With the brazilian lollipop soak test, I do not have any Maps or Keep stopped working once turned back on. Moreover, last times it did happen during the day, while in my hand or on the desk. Twice a day, more or less.
Please, help!
Mine has the same issue. Maps will randomly force close, or just crash back to the home screen. Usually though, Google Maps locks the phone for 30 seconds and then it reboots.
Happens twice a day. It got so bad that I've given up on my Moto X and bought an LG G3. Now I'm sitting on a boot loader unlocked Moto X xt1060 that literally will not last half a day without randomly rebooting.
It does this on any firmware, custom or stock.
bobdamnit said:
Mine has the same issue. Maps will randomly force close, or just crash back to the home screen. Usually though, Google Maps locks the phone for 30 seconds and then it reboots.
Happens twice a day. It got so bad that I've given up on my Moto X and bought an LG G3. Now I'm sitting on a boot loader unlocked Moto X xt1060 that literally will not last half a day without randomly rebooting.
It does this on any firmware, custom or stock.
Click to expand...
Click to collapse
I've bought a Z3 Compact too in the meantime, but I still would like to fix the Moto X since is a beautiful phone otherwise. It's a shame this thing of rebooting or randomly turning off, since I need a reliable phone... It was just two weeks ago that I reached 30 days without turning off and with any rebooting. I can't believe there's nothing I can do to fix it, it doesn't seem an hardware issue...
I'm not so sure my issue isn't a hardware problem. I've never dropped it, but its gotten wet a couple times by accident. (Rain, spilling things on my lap, etc...) I'm notoriously horrible with phones though.
Its always worked afterwords, though. And the reboot problem just recently showed up randomly.
I also had an issue making or receiving a call. I could use data, send MMS and SMS, but it would not make or receive a phone call.