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Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.
It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App
P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App
Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development
Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.
My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.
Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.
This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.
I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)
Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.
Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.
I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.
You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.
How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?
It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668
Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
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Click to collapse
No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.
When mine was hogging battery, same here. All I saw was Android process.
just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.
Howdy XDA. Figured its about time I made a post here.
Had a cappy for a year and a half now. Love it to death. In the past... 2 months though, I've noticed the "max" percentage of its battery seems to be dropping.
I ran Froyo2.2 for the longest time, and at some point the batt wouldn't charge past 95%. I was fine with that, until the max became 89. Then 85. Then 70.
So then I bought 2 new batteries. 1800mAh ones. Got a nifty universal charger from the same manufacturer. I charged a battery to full in its own charger, popped it in, expecting my problems to go away. Booted it up... 79%. Okay... improvement I guess, but thats still not what I wanted.
So then I recalibrated, erased the battstats file, recharged, drained, recharged, drained. No difference.
Tried recal with the OEM battery, no change.
Tried charging OEM with new charger, nothing.
New battery in old charger. Nothing.
Two new batteries, one charged in the new charger and one charged in the phone, no change.
So then I flashed a new rom, CM10 HellyBean. (Love the ROM by the way, beautiful)
Booted it up with a new battery, same thing. Okay, need to recal again, new ROM.
Recalibrated, whole 9 yards, no change.
Repeated above attempts, no change.
Well so then I decided to just live with it for a while and watch for differences, and about 2 weeks pass, i wake up... and new batt #1 is stuck at 34%. I grab New Batt #2 off of its respective, manufacturer matched charger base, and pop IT in, 48%.
I grab the OEM battery, which has remained untouched and fully charged for 3 weeks, pop THAT in... 19%.
So I'm at a loss here. I've tried recalibrating 3 different batteries, 2 of them bought specifically because of this, 2 different USB cables on at least 3 different USB charging bases, OEM cable and base included, new ROM with all previous steps repeated, and not one thing has produced a positive result. Heck, its simply gotten worse.
Tell me, XDA, is my beloved Cappy at its end?
EDIT:
Oh yeah, also tried taking the OEM battery, which if its % was indicative of its mAh level... put it around 350mAh... and rigging it via test cables to an old samsung phone that usually took 650mAh batts... and it read it as full. I don't know if thats simply because I took a 1700mAh batt and rigged it to a 650mAh phone, or if it sheds light on the current issue, but I forgot to add that.
This is a sad story.
Does the phone shut off when it reaches zero, or does the battery drain progress slower than one at the same percentage being read correctly?
Just wondering if the % is being read wrong, or the charge of the battery...
It does shut off when it hits 0%. At around 20% it reports itself as fully charged, and waiting longer past that i've gotten it to... 33%. It got to 60 one day, but I've been unable to reproduce that result.
From 33%, it drops to 20 within 2 hours, then it takes another 3 or so to hit single digits, and from 7% down, it'll drop to like... 2%, then go up to 5%, and then back down finally to zero with a total run cycle of around 12-16 hours.
Took it to a phone repair place, they said the OEM and one of the new ones was bad (and they damaged one of my new ones, gee thanks. Glad you didn't charge me for the help) and that the charger port was fine.
Then they slapped it on the charger, waited til it got to 20%, said it was fine, and home i went knowing that they didn't do a damn thing except pull a "did you plug it in" with my phone.
I don't know what its deal is. It operates normally, but it just doesn't report normally at all.
Did anyone find anymore info on this. My wife's Cappy does this. A random drop of about 25-40% of battery from out of no where.
RamblingBarba said:
Did anyone find anymore info on this. My wife's Cappy does this. A random drop of about 25-40% of battery from out of no where.
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Click to collapse
You might need a new battery. That Cappy is 3years old.
You can also download BetterBatteryStats to see what triggers the battery drain.
BWolf56 said:
You might need a new battery. That Cappy is 3years old.
You can also download BetterBatteryStats to see what triggers the battery drain.
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Click to collapse
It's the same song and dance. New battery and several paid or free apps to check it. It's very random and I think it's in the ROM somewhere as it relates to this device. Next move is a kernel flash.
Sent from my NookColor using xda app-developers app
RamblingBarba said:
It's the same song and dance. New battery and several paid or free apps to check it. It's very random and I think it's in the ROM somewhere as it relates to this device. Next move is a kernel flash.
Sent from my NookColor using xda app-developers app
Click to expand...
Click to collapse
You'll need to use BBS to find out what's causing it. We can't help you by just guessing :/
what's the reported battery voltage when it stops charging?
sent via carrier pigeon, jungle drums and smoke signals.
So I seem to have a strange problem; my phone seems to be unable to charge my battery beyond let's say 10%. For the first couple of minute when I charge the phone via a usb connection with my pc; it displays a battery filled about 5% accoumpanied by a yellow triangle and a black exclamation mark in the triangle. Then after some times of leaving it in the pc; it does show the original battery screen, a battery filled up to about 10% with five black/grey dots underneath it, and one-by-one these dots light up.
I am on a rooted xxla4 rom with the accompanying kernel..... (I can't perform a "wipe battery stats from this CWM version" and I would like to stay on this rom, because it at least a bit like the stock rom, since I don't know whether with this battery situation I will ever get enough battery to install the stock rom again with odin 3.04 )
**Originally I was a while on Asylum 10.1, but then I tried out Parandroid 2.99 beta and to improve the performance I installed Rhythum kernel, when I was a Asylum about two days ago and everthing still worked properly I had about 7 hours of battery life and my phone charged (with the wall charger) to about 100% in three hours. I can't imagine a battery to break within 72 hours and I also can't imagine Rhythum kernel or Parandroid to have caused this, but if I am wrong PLEASE CORRECT ME.
Hi,
If i were you, i'd flash a kernel that supports remove battery stats and remove them.
If that doesn't work, you could try to flash your rom again, but this one is tricky...
because your phone doesn't charge further then 10%.
I don't know about the rom you said, but use a rom without aroma to be sure the least battery is drained...
I hope this will help you.
Good luck.
Cheers,
Kreekhoorn
**Not to forget to keep your phone into the charger (wallcharger) while flashing, just to save battery.
Do a battery calibration using apps in the store, may be the 10% is 100%
Sent from my GT-N7000 using xda app-developers app
Well, the 10%, regretfully isn't a 100%, because the phone kicks me out after about 5 minutes, because it says the battery is empty. I also can't use the battery calibration, because these apps say the phone isn't fully charged so they close.....
(flashing a kernel is possible, but because I can't get into the phone anymore; the battery now remains dead. It seems I am quite cornered now)
**But do you guys think this problem is purely battery related or do you think the phone itself is broken, I mean if just the battery is broken, I might just get a new one, but I don't want to buy a battery to find out the phone itself is actually broken....:crying:
I would first try a different battery
I will need to buy one either way, since I don't own a spare battery and don't know anyone with a spare battery...
**Recently I tried to flash Asylum back on my Note, because it had a kernel which is able to remove the battery stats, but Mobile ODIN got stuck at about 12% of flashing the rom-> so now when I put the phone into the charger, it does not get beyond the picture of the battery with the loading sign within; does this mean the phone is broken? And are you still able to charge although the phone's UI does not show the battery is charging....(So does the battery still charge without the loading interface on the phone?)
->Also when buying a new battery do they at least come a bit pre-charged or are they sold completely empty? Does anyone know anything about this?
Keep the charger plugged in with the phone off for a couple of hours. Download a good custom rom. Boot into recovery and most uab storage. Copy the rom on to your phone. Perform all wipes and installation the new rom.
The new battery comes with a little charge in it.
Thanks for the advice, I have bought a new battery. It is shipping to me; I hope this will resolve my problems (key will be whether the battery is already charged a bit, because I don't know if it will charge in my phone. Since I don't have a rom installed (mobile odin seems to have deleted my rom, but did not continue to install the new rom.....)) Fingers crossed!
(I also kept the charger in the phone some time, but it just does not want to charge; in the very few times I can enter download mode, I get the "can't download battery is too low" message)
->I will let let you guys know if something changes!
There are external chargers which are pretty cheap. This will help in worst case scenario. Anyways good luck mate
New Battery just charges 3% in one hour
So I recieved my new battery, and flashed a new rom, but I seem to have an other strange problem; I let the phone charge for about an hour now, and the battery just went up by 3 percent. Has anyone else seen this kind of behaviour with a new battery (the store from which I bought the battery said it was an original battery -> http://www.mobilesupplies.nl/battery-samsung-galaxy-note-n7000-eb615268vu-p-13527.html (link to the battery I bought))
->To put this in perspective the battery I previously had (which is apparantly broke now) charged to 100% from 0% in just 3 hours.....
try a few charging cycles and then check the charging time
This probably is a bad question, but I suppose it is better to ask than just to assume; does anyone know whether clearing my battery stats will improve the rate my phone charges my battery? I assume the phone remembers the battery stats taken from my previous battery, which might influence its usage of the new battery?
I don't think so as it's regarded useless clearing battery stats in recovery.. That's why it has been removed from the newer version of Cwm recoveries.
Any how charging the battery to 100% resets that file
The same problems seems to also pop-up with this new battery, I suppose there is nothing else left to do except for sending the phone to the repair center.
->The phone does show something is plugged in, it does detect the usb cable connected to the wall charger which is consequently connected to the power output in the wall. The image it shows (BASED ON THE CHARGE LEFT IN THE BATTERY, so it does not show anything when the battery is empty) is a battery with a yellow triangle and a black exclamation mark inside the yellow triangle (the same icon I got with my old battery)
The battery also does not get hot neither does the phone in the slightest bit; and in my memory, before this problem occured, I remembered the phone getting at least a little bit more warm.
I suppose now all that probably remains is for the Samsung service center to either check the charging circuits and try to fix those OR replace the entire motherboard (which what I assume they will do). I just hope they are not going to make up some excuse about the garanty, because I have always treated my phone with the utmost care....
may be its just the USB module that needs changing.. Samsung should do it.
Well i also juat got a new battery this week. I went for the samsungs spare rather than the mugen extended or the gold battery.
My old battery got swollen and its because of my fault, i used to keep it on charge throuhout night to get 100% in the morning but i was surprised coz despite being in bad shape it was giving me a goos battery time. But after a discussion here on xda i got a new battery and i am happy now coz its giving me 30% more time plus i got extra power now
Sent from my GT-N7000 using xda app-developers app
I have the same problem. Does any one have a fix?
When you put your micro usb cable inside your note's usb port, does it wiggle? If so there is nothing else you can do, but to sent your phone to Samsung for warranty. They will fix the usb port and maybe even replace the motherboard. And remember don't wiggle aroubd your phone when it is on the charger or usb plug next time....
Hi guys,
I normally charge my p20 pro every night. Plugging in an hour ago, I recognized that supercharge doesn't work. Sometimes charging completely stops.
Tried to reboot, nothing changes...
Installed battery app and see that maximum charging current is about 1700 mah.
Does anyone now what it could be?
Tried another charger, same situation. Tried different cable, same situation. P20 from my girlfriend on my charger and supercharge works fine.
Thx Benny
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Must be a fault with your phone if thought tried another known good charger and it still doesn't work.
Another strange behavior is that sometimes charging stops. And sometimes usb options pop up like if you connect to a computer... But phone is on charger.
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Sounds like hardware issue. Get a replacement.
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Hi there, I've been dealing with the same issue as you for the past few days. Mine I can confirm has resolved automatically. Do you expose your device to water or moisture alot? I believe that the p20 has been optimized for safety incase the phone is ever dealt with moisture in the charging port. My issue was that the phone kept saying 'supplying power to connected USB device' when in reality, there was no device connected to the phone in the first place. This was on the night I had dipped the device in water, it appears the USB port is more susceptible to being affected by moisture than any other area of the device. I have taken note that while the charging port is wet, the phone does not enter supercharging. As for how I was able to resolve this issue, I first used a blower to clean any dust or debris in the charging port, this allowed the device to return to its normal state and not think that it is connected to another device. However, this still didn't allow supercharging to work, the following day i was desperate to get this fixed without taking it to the service center. And it would still only show 'charging' and not 'supercharging' whenever I connected the device to the charger (it would actually show super charging for a split second and then going back to charging). I finally decided to just clean the port with water instead (I know this might sound risky and stupid) and so I did it. When I tried plugging it in again it would not supercharge, but i already had anticipated this. Instead, I waited for the next couple of hours for the water to dry out and when it did, finally super charge was working once again. So my suggestion to you is:
1) Clean the charging port as well as you can, and have some patience (incase you do end up using water, as the phone does not super charge when it finds the port to be wet.) Also if you do end up using a pin or something similar make sure to gently wipe away the debris (if any) and be careful not to damage any of the connectors of the port.
2) disconnect the charging adapter and make sure it is plugged out for atleast 30 minutes before plugging the cable and adapter again.
3) if these don't help you then you should definitely go to the service centre.
EDIT: IF YOU DO USE WATER PLEASE MAKE SURE TO ONLY USE A SMALL AMOUNT AND NOT BATHE THE CHARGING PORT IN WATER!!
Thx psycho!
My phone got wet yesterday and the day before. Today morning supercharge works again. Yesterday evening the phone said normal charging but not plugged into wall. Only plugged the charger into phone.
That might be a symptom of a short circuit by water.
I got an app to measure the current ampere.
Does anyone know how much ampere the p20 takes from the charger?
I know that the charger goes down with the ampere when getting near 100%.
I will take a measurement in the afternoon again when supercharging.
How long should I take to get from 30 percent to 90 percent for example?
I hope it's not a hardware problem...
Thx guys.
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You're welcome! I couldn't find any solutions online too so I get how you feel. I think it's just the way they programmed this phone, it won't super charge when it detects any kind of moisture underneath it, when that dries up it goes back to normal so it charges as it should. As for the max current you should expect it to be around 4800 mA - 4900 mA on lower battery levels. Expect this to decrease over time but that is normal, it's just how Huawei's super charging works to ensure that your battery lasts longer and is safe to use. So if it charges above 4000 mA when you first plug it in you should be good. You'll notice the phone starts of slow but as each second passes by the charging speed rises. Also expect charging to slow down on heavy uses such as gaming and when the phone is hot. I think you should be fine as long as the phone continously says that it's super charging at all battery levels. Expect a 0-100% in about 1h 20 minutes.
Below is an example of the max current speeds I get out supercharging but note that this varies slightly depending on battery percentage.
This happened to me too ?
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
markabes23 said:
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
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Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
psycho.b94 said:
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
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Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
markabes23 said:
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
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I had the same issue, except that before it wouldn't say supercharging for even a split second and it would only say charging. Overtime though, the phone eventually started saying supercharging for a split second (just like in your case). I feel as though this is a good sign.
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
dladz said:
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
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It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Jake.S said:
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
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OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
dladz said:
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
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To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Jake.S said:
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
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Lol ok as I said I'm not going to go into it
You overcharge your phone and see how you get on.
Tell me have you ever got anything close to these battery stats for SOT
https://forum.xda-developers.com/oneplus-5/how-to/screen-time-leaderboard-post-longest-sot-t3780178
14 hours 20 mins?
No I know you haven't
You carry on and I'll do my thing.
Max up time for an iPhone 6 183 hours.
That's a week to you.
I know you have never seen these numbers.
But whilst you're sitting there with your head in the sand overcharging your phone every night lol.
Spare a moment for what you could have.
Don't spread crap without proof.
I have tangible proof I've seen and had to replace devices because of it. Screens, batteries, buttons.
I've seen more kit then you'll ever see.
You carry on the way you are but don't tell people to do what you do. It's idiotic and until you realise that you'll believe what you've read.
FYI you're relying on capacitors.
The second they fail your screwed.
Lol lithium is lithium..
You charge it it expands, please try to understand the logistics and dynamics of what your are attempting to talk about.
Or I'll tell you what, you keep overcharging your poor phone and I won't and we'll see who's phone lasts the longest after a year. I promise you I'll put you to shame.
You're taking someone else's word you don't know over someone with first hand experience of this behaviour
On your head be it
Supercharging Works Again!
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
markabes23 said:
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
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Did you noticably change anything? Or does it appear random?
dladz said:
Did you noticably change anything? Or does it appear random?
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It just appears randomly. When I was at work earlier, it worked. But now that I'm home and I plugged in my phone it doesn't work again. It just promps every once in a while. It's like trying to supercharge and something is stopping my phone from doing it
my pro had a swim last night, and now it doesn't charge at all..
I have had the XT1771 DS / MTK for a while. On the official Android 7.1, the battery took a long time to charge. Recently I installed a custom rom, same problem. Changing the charger, usb cables did not help. Any ideas?
Check for signs of case bulging. A failed Li battery will fast charge erratically or not at all... so I learned
Signs; battery swelling, decreased capacity, erratic or no fast charging. Older batteries are more at risk. If swelling is present replace asap as it can damage or destroy the phone... and maybe take some flesh with it.
Everything is fine with the battery. A few months ago I got a call from the other person. It was mainly used for Facebook, WhatsApp, calls, sms. In my opinion, it is in good shape.
I once read on forums that this Moto model is unlucky, many people complained about the battery, and how is it in my case? I don't know, I'm trying to come. The backup phone is, I don't use it as my primary phone.
I will also mention that 5 percent charges in about 11 minutes. I don't know if this is normal with this phone, but my Samsung with OneUI charges faster although there is no fast charging. In addition, if the charging reaches 82%, the charging time is extended several times until it reaches 91/92%. In my opinion, this is not normal. But are you sure?
Pajan766 said:
Everything is fine with the battery. A few months ago I got a call from the other person. It was mainly used for Facebook, WhatsApp, calls, sms. In my opinion, it is in good shape.
I once read on forums that this Moto model is unlucky, many people complained about the battery, and how is it in my case? I don't know, I'm trying to come. The backup phone is, I don't use it as my primary phone.
I will also mention that 5 percent charges in about 11 minutes. I don't know if this is normal with this phone, but my Samsung with OneUI charges faster although there is no fast charging. In addition, if the charging reaches 82%, the charging time is extended several times until it reaches 91/92%. In my opinion, this is not normal. But are you sure?
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It could be the charging port PCB if that phone has one otherwise the port it's self; check for debris, clean. The battery and charging port failures are the most common ones.
Replacing the battery is not that hard if you're up to doing it. I'd start with the battery as it's old at this point anyway.
Watch some vids; you need the aptitude, correct OEM parts and all the required tools especially the small drivers.
Anhydrous isopropyl alcohol is used in very small amounts to help loosen the adhesive strips on the rear cover and battery.
In that case, first I will start by cleaning the port, and then perhaps replacing the battery, but before that I will check the manual on the Internet.
I do not remember that the person in front of me had a problem with the battery before, and even in opposition, the charging was correct.
What application to check the battery condition and voltage, is it correct?
Pajan766 said:
In that case, first I will start by cleaning the port, and then perhaps replacing the battery, but before that I will check the manual on the Internet.
I do not remember that the person in front of me had a problem with the battery before, and even in opposition, the charging was correct.
What application to check the battery condition and voltage, is it correct?
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Battery condition is subjective especially with no baseline to compare it with.
If you're down to 2 or 3 hours of SOT that is telling.
Li's can go downhill fast. Mine failed literally overnight
I use Accubattery, it's charge/discharge logging feature is useful.
These batteries in Moto are a mockery that comes out.
Well, it would be wise to replace the battery as long as it is profitable.