Gmail crashes under specific conditions - Nexus 6 Q&A, Help & Troubleshooting

New Nexus 6 from Play store. Connected to Verizon network currently, but this is not a VZW purchased phone. Rooted via WUG's toolkit, unlocked bootloader. I provide this info as way of background, however, these symptoms appeared before I did any of the rooting.
I post on several different forums related to hobbies and interests outside of phones. When receiving email notifications to subscribed threads, the email comes over as plain text (no links are converted to HTML). The font is very small, and double-tab to zoom in does very little. As a result, I need to pinch-zoom.
With 98% repeatability, using pinch to zoom crashes gmail on these specific emails. Sometimes, gmail crashes so hard I have to do a "power + volume up" to simulate a battery pull.
Anyone else seeing anything like this?

Haven't had that happen with me. Maybe try clearing the cache from recovery?

Related

Google Voice - troubles returning to inbox?

Hi all,
First, I did search and didn't spot an answer or similar thread (so I'll feel really silly when someone points me to it...)
I've got a stock VZW 3G Xoom and I'm using Google Voice almost exclusively for texting now. In fact, it works so well I gave my Nexus 1 to my father-in-law and switched to a basic phone. But, the only complaint/issue I have is that it's sometimes difficult or even impossible to access the inbox. I regularly find that if I'm in a text thread and hit the back button, to return to the inbox where all discussions are shown, it will often only refresh the screen and I remain in the individual thread. Sometimes, going "home" and then touching the GV icon will take me to the inbox but sometimes even this doesn't resolve the issue. And, today, I experienced something new - every time I hit back to get to the inbox, from within a thread, it deleted the previous text. In other words, each time I hit back the text message (whether sent or received) disappeared from the thread starting at the bottom and working up. My only fix here was to force stop it.
Has anyone else experienced this and, if so, have you found a solution to return you to the inbox?
Thanks for any help,
Ross
Mine does the same thing. While annoying, my inbox sometimes takes what seems like forever to refresh incoming messages.
I'm working with a wifi Xoom, 3.2.
Sorry, all, I had never experienced this before on my Nexus One so I thought it might be a Xoom or Honeycomb issue. But, I did some deeper (broader) digging and found that it's a known GV behavior. This explanation was helpful:
http://www.reddit.com/r/Android/comments/etnha/google_voice_users_when_you_hit_your_back_button/
Basically, it seems that when I click on a notification bar text message notice I'm not in the full GV app. So, if what I read elsewhere is correct, if I view 10 text messages through the notification bar icon I'd have to hit the back button 10 times to get to the main app and the inbox. This would explain the erratic behavior I've seen, as sometimes I use the notification icon and sometimes I use the app shortcut. Not great design, but at least it doesn't appear to be a Xoom-specific issue.
What apk did you use to get it?
grab the apk from your android phone that gets it from the market
i have never experienced this issue
i am on wifi 3.2 rooted stock

Issues? Add them to this list...

Okay, so since I'm having a few kind of big issues, I thought I'd start a list. If anyone has any solutions, please speak up! Yes, I'm rooted, but that's it. I'm running the stock ROM, and these issues existed before I rooted.
1) Silence mode doesn't work. I can get it to go to vibrate mode only by using the hardware keys; setting it in Settings or through a toggle doesn't work, despite the icons showing in the status bar. When on Silent, the phone still vibrates (and sometimes makes sounds still). This is a pain at night, however, since I've gotten Vibrate to work consistently using the volume keys, I put "Do Not Disturb Me" on my phone for night, and that properly silences the phone. The bonus there is I can schedule DND times.
2) I can't save incoming pictures from MMS. In Messaging, I'm not even given the option to, but I use Chat Heads anyway through FB Messenger. When I open an image there, I'm given the option to save it, but I get an error every time that it can't be saved. It's kind of frustrating.
3) Google Photos Sync doesn't work. It's checked in my sync settings, but unlike every other Android device I've owned, online albums don't show in Gallery.
Okay, the picture saving issue is related to Facebook Messenger. I'm seeing the same issue on my LG Optimius G. However, it doesn't look like you can save pictures using the stock Messaging app anyway, so I installed Go SMS Pro to open MMS messages if I need to save photos. I had to turn off it handling SMS and suppressing other apps' notifications, but now I have a workable solution to that until Facebook updates Messenger.
For the record, I've heard from an app developer that there is a firmware issue with many HTC devices that prevents them from switching volume states correctly when the device is playing audio streams like music or podcasts. In my case, this prevents Locale from silencing my phone when I get to work because I'm always listening to podcasts in the morning when I arrive, so the state transition fails, and I have to manually change it after stopping my podcast.
nuclear_eclipse said:
For the record, I've heard from an app developer that there is a firmware issue with many HTC devices that prevents them from switching volume states correctly when the device is playing audio streams like music or podcasts. In my case, this prevents Locale from silencing my phone when I get to work because I'm always listening to podcasts in the morning when I arrive, so the state transition fails, and I have to manually change it after stopping my podcast.
Click to expand...
Click to collapse
Hmm, I could see that, but it fails even if I'm not doing anything with the phone.
After the OTA, I'm still having the silence bug when using a toggle or WidgetLocker, but I can successfully get it to truly silence using the volume keys. I'll take that, especially since I don't think that's a bug everyone's experiencing anyway. Still not getting online albums in Gallery.
-Can't share files via bluetooth, theoption simply isn't available in the share menu
-All received messages play as slideshows, and not in full screen when clicked on

Not getting email notifications!

Yesterday I set up my new Moto G5S Plus, and much to my dismay I am not getting any email notifications.
I have three email accounts: Gmail, Comcast and Yahoo. Unlike my previous phones, I had to set up all the accounts through Gmail.
This is my fourth smartphone, so it's not like I don't know what I am doing. I have gone through every menu and enabled every notification. I noticed that the quickest time to synch email is every 15 minutes, so I installed PNF No-root, which allowed me to shorten the time to every 5 minutes. This app worked very well on a previous phone. But it didn't help on my Moto G5S Plus.
If anyone who has this phone has any suggestions, I'd appreciate them.
Can you be more specific? Are you not getting any new email, not getting any notification that you have a new email, or not getting the notification sound when you get a new email? You can also try another email client, like K9 mail, and see if that makes a difference.
cameraz said:
Yesterday I set up my new Moto G5S Plus, and much to my dismay I am not getting any email notifications.
I have three email accounts: Gmail, Comcast and Yahoo. Unlike my previous phones, I had to set up all the accounts through Gmail.
This is my fourth smartphone, so it's not like I don't know what I am doing. I have gone through every menu and enabled every notification. I noticed that the quickest time to synch email is every 15 minutes, so I installed PNF No-root, which allowed me to shorten the time to every 5 minutes. This app worked very well on a previous phone. But it didn't help on my Moto G5S Plus.
If anyone who has this phone has any suggestions, I'd appreciate them.
Click to expand...
Click to collapse
denzelnuke said:
Can you be more specific? Are you not getting any new email, not getting any notification that you have a new email, or not getting the notification sound when you get a new email? You can also try another email client, like K9 mail, and see if that makes a difference.
Click to expand...
Click to collapse
I have done several tests, emailing to and from my computer to my three email accounts. I don't get any sound or visual notifications on my Moto G5S Plus. However, I do get sound and visual notifications within minutes on my Honor 5X phone.
The email does eventually show up in the email app on my Moto, but I have to swipe down (refresh) on the screen for them to appear.
I don't want to switch to a different email client since my phone should work the way it is set up. The fact that I was the first person to post this problem with the Moto G5S Plus leads me to believe that everybody else's phones are working properly.
Note: I have also accessed the hidden System UI Tuner, and set the Power notification controls to Level 5 for my emails, but that hasn't helped either.
It usually happens when the phone is in 'Power Saving' mode. Other than that, I faced this when I added my Outlook email in the Gmail client (or as exchange account - don't exactly remember).
You may also check the 'Sync' settings. Maybe you've unchecked Emails there.
It should work just fine, though. If you don't have much data (or don't have problem backing it up) and/or don't want to mess much, do a factory reset and add the account.
cameraz said:
I have done several tests, emailing to and from my computer to my three email accounts. I don't get any sound or visual notifications on my Moto G5S Plus. However, I do get sound and visual notifications within minutes on my Honor 5X phone.
The email does eventually show up in the email app on my Moto, but I have to swipe down (refresh) on the screen for them to appear.
I don't want to switch to a different email client since my phone should work the way it is set up. The fact that I was the first person to post this problem with the Moto G5S Plus leads me to believe that everybody else's phones are working properly.
Note: I have also accessed the hidden System UI Tuner, and set the Power notification controls to Level 5 for my emails, but that hasn't helped either.
Click to expand...
Click to collapse
Well, that's why I asked what your specific problem was. I'd say you're not getting the push notifications in a timely manner. And I've had that problem before. When I checked my phone in the morning, it would show no new emails, but if I refreshed a sync, several would show up that should have been received over night. I'm not sure I changed anything but I don't seem to be having the trouble any more. But I've played around with the phone more since I've gotten it and might have tripped over a setting that fixed it unknowingly. Is your Battery saver mode turned on? And again, I'd install K9 mail and load one email service you have into it. You can run more than one email program at a time. Then send an email and see if either mail programs receive it. Then you can uninstall K9. But at least you'd know if it was the email program or something else.
---------- Post added at 01:22 PM ---------- Previous post was at 01:14 PM ----------
denzelnuke said:
Well, that's why I asked what your specific problem was. I'd say you're not getting the push notifications in a timely manner. And I've had that problem before. When I checked my phone in the morning, it would show no new emails, but if I refreshed a sync, several would show up that should have been received over night. I'm not sure I changed anything but I don't seem to be having the trouble any more. But I've played around with the phone more since I've gotten it and might have tripped over a setting that fixed it unknowingly. Is your Battery saver mode turned on? And again, I'd install K9 mail and load one email service you have into it. You can run more than one email program at a time. Then send an email and see if either mail programs receive it. Then you can uninstall K9. But at least you'd know if it was the email program or something else.
Click to expand...
Click to collapse
There's also the Lenovo forum you could ask. https://forums.lenovo.com/t5/Moto-G5S-Moto-G5S-Plus/bd-p/Moto_G5S_G5S_Plus
If you find a solution, it would be nice if you posted back.
denzelnuke said:
Well, that's why I asked what your specific problem was. I'd say you're not getting the push notifications in a timely manner. And I've had that problem before. When I checked my phone in the morning, it would show no new emails, but if I refreshed a sync, several would show up that should have been received over night. I'm not sure I changed anything but I don't seem to be having the trouble any more. But I've played around with the phone more since I've gotten it and might have tripped over a setting that fixed it unknowingly. Is your Battery saver mode turned on? And again, I'd install K9 mail and load one email service you have into it. You can run more than one email program at a time. Then send an email and see if either mail programs receive it. Then you can uninstall K9. But at least you'd know if it was the email program or something else.
---------- Post added at 01:22 PM ---------- Previous post was at 01:14 PM ----------
There's also the Lenovo forum you could ask. https://forums.lenovo.com/t5/Moto-G5S-Moto-G5S-Plus/bd-p/Moto_G5S_G5S_Plus
If you find a solution, it would be nice if you posted back.
Click to expand...
Click to collapse
Thanks! I will certainly check it out. I just got off a chat with Moto support, and they had me go into Safe Mode and clear my cache, but that didn't solve the problem. Although I knew it wouldn't.
tarun0 said:
It usually happens when the phone is in 'Power Saving' mode. Other than that, I faced this when I added my Outlook email in the Gmail client (or as exchange account - don't exactly remember).
You may also check the 'Sync' settings. Maybe you've unchecked Emails there.
It should work just fine, though. If you don't have much data (or don't have problem backing it up) and/or don't want to mess much, do a factory reset and add the account.
Click to expand...
Click to collapse
Thanks. I will try unchecking Power Saving mode. My Synch settings are all where they're supposed to be. Also, I spend many hours reloading all of my apps, photos, etc. on my phone, but it looks like I'll have to do a factory reset. Thanks again.
tarun0 said:
It usually happens when the phone is in 'Power Saving' mode. Other than that, I faced this when I added my Outlook email in the Gmail client (or as exchange account - don't exactly remember).
You may also check the 'Sync' settings. Maybe you've unchecked Emails there.
It should work just fine, though. If you don't have much data (or don't have problem backing it up) and/or don't want to mess much, do a factory reset and add the account.
Click to expand...
Click to collapse
You were right! I turned off the Power Saving mode and immediately got email notifications -- both sound and visual. Thank you very much! I'm surprised that Motorola support couldn't have told me this.
Power Saving Mode main intention is so you can save some juice to pass the day or give you more time until you can charge it again when your battery reached threshold like 5% or 15%.
It's pointless to turn it on 24/7 unless you're on survival situation where email and such aren't as high priority as battery charge. It's more advisable to use the 'turn on automatically' option.
cameraz said:
You were right! I turned off the Power Saving mode and immediately got email notifications -- both sound and visual. Thank you very much! I'm surprised that Motorola support couldn't have told me this.
Click to expand...
Click to collapse
My pleasure
Those people rarely provide satisfactory answers, if at all! The kind of service they offer questions the very significance of having such a department because they only irritate the customers with the template answers - reboot, safe mode, clear cache and reset. I'll be surprised if they ever provide any other answer for any problem.
In a nutshell, contacting them is as worthy as putting axe on one's own feet, especially when it's a 'Lenovo' brand.
At least for the mobiles and related issues, we have this awesome XDA community.

Google SMS - no audio notifications on always-on screen

The subject says it all -- I run Google Messages for SMS because I use messages.android.com pretty regularly. However, it doesn't play audio notifications in the always-on screen -- it vibrates and shows the icon. I've been through every setting I can find. It plays notifications if the screen is fully on.
I did use the LG app to move from a G6 to the V40, but I did a "clear data" on the Messages program afterwards since it had my contact/message history all mixed up. (Thought it was interesting that it was able to restore some of the messages after clearing -- I suppose T-Mobile has a certain amount of history stored.)
I've thought about asking in the Google product forums but support quality over there is dismal, at best.
I've had the same/similar experience and I'll clarify.
When the screen open and I'm already texting "in that thread" there is no sound, but it does vibrate.
However, it will audio a notification and vibrate if a text comes in on another thread.
BTW: I'm using Message+ through Verizon ... so we seem to be experiencing similar situations using different texting apps.
It behaves the same way when e-mailing. If I've got an e-mail thread open and another email comes into that thread, then it'll only vibrate, however, it'll make an audible sound and vibrate if it's a new e-mail or part of another e-mail thread.
Don't know why and can't find a solution. I don't care when it's a text-message as I see the screen move when the new text come in the thread I'm reading/typing in, yet it is an issue in e-mails as e-mails tend to be longer form and I forget to check for new replies in the thread I'm working in and have missed an e-mail or two.
A second part of this is that there's no visual notification in the Notification Bar if a text or e-mail comes in while I was in that thread ... again, not an issue with texts as I see the text-screen move with each newly received text, but it is a big deal with e-mails.
Being honest ... this isn't turning into the phone I hoped it would be. There's a lot of wonky things that are more disruptive than helpful. I've been offered $550 dollars and a great set of ear-bud to trade this phone in for the Galaxy S10 ... although it's as locked down as any new phone could/would be, I can get that deal directly from Samsung and get an "Unlocked" version so I wouldn't be handcuffed to Verizon anymore.
I'm SERIOUSLY considering it.
SaintlySins said:
I've had the same/similar experience and I'll clarify.
When the screen open and I'm already texting "in that thread" there is no sound, but it does vibrate.
However, it will audio a notification and vibrate if a text comes in on another thread.
BTW: I'm using Message+ through Verizon ... so we seem to be experiencing similar situations using different texting apps.
It behaves the same way when e-mailing. If I've got an e-mail thread open and another email comes into that thread, then it'll only vibrate, however, it'll make an audible sound and vibrate if it's a new e-mail or part of another e-mail thread.
Don't know why and can't find a solution. I don't care when it's a text-message as I see the screen move when the new text come in the thread I'm reading/typing in, yet it is an issue in e-mails as e-mails tend to be longer form and I forget to check for new replies in the thread I'm working in and have missed an e-mail or two.
A second part of this is that there's no visual notification in the Notification Bar if a text or e-mail comes in while I was in that thread ... again, not an issue with texts as I see the text-screen move with each newly received text, but it is a big deal with e-mails.
Being honest ... this isn't turning into the phone I hoped it would be. There's a lot of wonky things that are more disruptive than helpful. I've been offered $550 dollars and a great set of ear-bud to trade this phone in for the Galaxy S10 ... although it's as locked down as any new phone could/would be, I can get that deal directly from Samsung and get an "Unlocked" version so I wouldn't be handcuffed to Verizon anymore.
I'm SERIOUSLY considering it.
Click to expand...
Click to collapse
I agree with you on all that. I was super pumped about this phone and 3 months down the road it has been nothing but a HUGE disappointment. I've been asking $550 as well to get rid of it and go back to Samsung but no luck. Never going to LG again.

General Vivo X fold

I've had my ViVO fold for about 3 weeks now, and have everything working except I can't get the notification dot to appear in the corner of my text and Gmail widgets.
I have shuffled the bloatware onto the last page, and combined most of it into a bloatware folder, so I never see it, and implemented the phone entirely with Play store apps. I use native Google apps for Gmail and text, drive, docs, sheets, etc, and everything works fine except I have to access Gmail and messages, to see if I have any new emails or texts. I use T-Mobile and it worked fine from day one.
I have been reading XDA threads as a guest since I got my fold. I have seen the general discussion about vivo fold issues, but can't find it anymore.
What asking you for?
Mostly, I am reporting my experience of treating it like a regular Android phone, and ignoring the vivo stuff.
The only question I was asking was how to get the notification. On my Gmail and messages icon.
DanZan6 said:
Mostly, I am reporting my experience of treating it like a regular Android phone, and ignoring the vivo stuff.
The only question I was asking was how to get the notification. On my Gmail and messages icon.
Click to expand...
Click to collapse
You should use just the stock message app which works fine with notifications and dual Colin display etc. no real advantage to using Google message and the scaling is way too huge. Does your Wi-Fi calling work? Mine is turned on but doesn’t work.
nvgear said:
You should use just the stock message app which works fine with notifications and dual Colin display etc. no real advantage to using Google message and the scaling is way too huge. Does your Wi-Fi calling work? Mine is turned on but doesn’t work.
Click to expand...
Click to collapse
Got it, thank you
I have the same problem with my facebook and gmail notification, I tried many tip but still no luck

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