Yesterday I set up my new Moto G5S Plus, and much to my dismay I am not getting any email notifications.
I have three email accounts: Gmail, Comcast and Yahoo. Unlike my previous phones, I had to set up all the accounts through Gmail.
This is my fourth smartphone, so it's not like I don't know what I am doing. I have gone through every menu and enabled every notification. I noticed that the quickest time to synch email is every 15 minutes, so I installed PNF No-root, which allowed me to shorten the time to every 5 minutes. This app worked very well on a previous phone. But it didn't help on my Moto G5S Plus.
If anyone who has this phone has any suggestions, I'd appreciate them.
Can you be more specific? Are you not getting any new email, not getting any notification that you have a new email, or not getting the notification sound when you get a new email? You can also try another email client, like K9 mail, and see if that makes a difference.
cameraz said:
Yesterday I set up my new Moto G5S Plus, and much to my dismay I am not getting any email notifications.
I have three email accounts: Gmail, Comcast and Yahoo. Unlike my previous phones, I had to set up all the accounts through Gmail.
This is my fourth smartphone, so it's not like I don't know what I am doing. I have gone through every menu and enabled every notification. I noticed that the quickest time to synch email is every 15 minutes, so I installed PNF No-root, which allowed me to shorten the time to every 5 minutes. This app worked very well on a previous phone. But it didn't help on my Moto G5S Plus.
If anyone who has this phone has any suggestions, I'd appreciate them.
Click to expand...
Click to collapse
denzelnuke said:
Can you be more specific? Are you not getting any new email, not getting any notification that you have a new email, or not getting the notification sound when you get a new email? You can also try another email client, like K9 mail, and see if that makes a difference.
Click to expand...
Click to collapse
I have done several tests, emailing to and from my computer to my three email accounts. I don't get any sound or visual notifications on my Moto G5S Plus. However, I do get sound and visual notifications within minutes on my Honor 5X phone.
The email does eventually show up in the email app on my Moto, but I have to swipe down (refresh) on the screen for them to appear.
I don't want to switch to a different email client since my phone should work the way it is set up. The fact that I was the first person to post this problem with the Moto G5S Plus leads me to believe that everybody else's phones are working properly.
Note: I have also accessed the hidden System UI Tuner, and set the Power notification controls to Level 5 for my emails, but that hasn't helped either.
It usually happens when the phone is in 'Power Saving' mode. Other than that, I faced this when I added my Outlook email in the Gmail client (or as exchange account - don't exactly remember).
You may also check the 'Sync' settings. Maybe you've unchecked Emails there.
It should work just fine, though. If you don't have much data (or don't have problem backing it up) and/or don't want to mess much, do a factory reset and add the account.
cameraz said:
I have done several tests, emailing to and from my computer to my three email accounts. I don't get any sound or visual notifications on my Moto G5S Plus. However, I do get sound and visual notifications within minutes on my Honor 5X phone.
The email does eventually show up in the email app on my Moto, but I have to swipe down (refresh) on the screen for them to appear.
I don't want to switch to a different email client since my phone should work the way it is set up. The fact that I was the first person to post this problem with the Moto G5S Plus leads me to believe that everybody else's phones are working properly.
Note: I have also accessed the hidden System UI Tuner, and set the Power notification controls to Level 5 for my emails, but that hasn't helped either.
Click to expand...
Click to collapse
Well, that's why I asked what your specific problem was. I'd say you're not getting the push notifications in a timely manner. And I've had that problem before. When I checked my phone in the morning, it would show no new emails, but if I refreshed a sync, several would show up that should have been received over night. I'm not sure I changed anything but I don't seem to be having the trouble any more. But I've played around with the phone more since I've gotten it and might have tripped over a setting that fixed it unknowingly. Is your Battery saver mode turned on? And again, I'd install K9 mail and load one email service you have into it. You can run more than one email program at a time. Then send an email and see if either mail programs receive it. Then you can uninstall K9. But at least you'd know if it was the email program or something else.
---------- Post added at 01:22 PM ---------- Previous post was at 01:14 PM ----------
denzelnuke said:
Well, that's why I asked what your specific problem was. I'd say you're not getting the push notifications in a timely manner. And I've had that problem before. When I checked my phone in the morning, it would show no new emails, but if I refreshed a sync, several would show up that should have been received over night. I'm not sure I changed anything but I don't seem to be having the trouble any more. But I've played around with the phone more since I've gotten it and might have tripped over a setting that fixed it unknowingly. Is your Battery saver mode turned on? And again, I'd install K9 mail and load one email service you have into it. You can run more than one email program at a time. Then send an email and see if either mail programs receive it. Then you can uninstall K9. But at least you'd know if it was the email program or something else.
Click to expand...
Click to collapse
There's also the Lenovo forum you could ask. https://forums.lenovo.com/t5/Moto-G5S-Moto-G5S-Plus/bd-p/Moto_G5S_G5S_Plus
If you find a solution, it would be nice if you posted back.
denzelnuke said:
Well, that's why I asked what your specific problem was. I'd say you're not getting the push notifications in a timely manner. And I've had that problem before. When I checked my phone in the morning, it would show no new emails, but if I refreshed a sync, several would show up that should have been received over night. I'm not sure I changed anything but I don't seem to be having the trouble any more. But I've played around with the phone more since I've gotten it and might have tripped over a setting that fixed it unknowingly. Is your Battery saver mode turned on? And again, I'd install K9 mail and load one email service you have into it. You can run more than one email program at a time. Then send an email and see if either mail programs receive it. Then you can uninstall K9. But at least you'd know if it was the email program or something else.
---------- Post added at 01:22 PM ---------- Previous post was at 01:14 PM ----------
There's also the Lenovo forum you could ask. https://forums.lenovo.com/t5/Moto-G5S-Moto-G5S-Plus/bd-p/Moto_G5S_G5S_Plus
If you find a solution, it would be nice if you posted back.
Click to expand...
Click to collapse
Thanks! I will certainly check it out. I just got off a chat with Moto support, and they had me go into Safe Mode and clear my cache, but that didn't solve the problem. Although I knew it wouldn't.
tarun0 said:
It usually happens when the phone is in 'Power Saving' mode. Other than that, I faced this when I added my Outlook email in the Gmail client (or as exchange account - don't exactly remember).
You may also check the 'Sync' settings. Maybe you've unchecked Emails there.
It should work just fine, though. If you don't have much data (or don't have problem backing it up) and/or don't want to mess much, do a factory reset and add the account.
Click to expand...
Click to collapse
Thanks. I will try unchecking Power Saving mode. My Synch settings are all where they're supposed to be. Also, I spend many hours reloading all of my apps, photos, etc. on my phone, but it looks like I'll have to do a factory reset. Thanks again.
tarun0 said:
It usually happens when the phone is in 'Power Saving' mode. Other than that, I faced this when I added my Outlook email in the Gmail client (or as exchange account - don't exactly remember).
You may also check the 'Sync' settings. Maybe you've unchecked Emails there.
It should work just fine, though. If you don't have much data (or don't have problem backing it up) and/or don't want to mess much, do a factory reset and add the account.
Click to expand...
Click to collapse
You were right! I turned off the Power Saving mode and immediately got email notifications -- both sound and visual. Thank you very much! I'm surprised that Motorola support couldn't have told me this.
Power Saving Mode main intention is so you can save some juice to pass the day or give you more time until you can charge it again when your battery reached threshold like 5% or 15%.
It's pointless to turn it on 24/7 unless you're on survival situation where email and such aren't as high priority as battery charge. It's more advisable to use the 'turn on automatically' option.
cameraz said:
You were right! I turned off the Power Saving mode and immediately got email notifications -- both sound and visual. Thank you very much! I'm surprised that Motorola support couldn't have told me this.
Click to expand...
Click to collapse
My pleasure
Those people rarely provide satisfactory answers, if at all! The kind of service they offer questions the very significance of having such a department because they only irritate the customers with the template answers - reboot, safe mode, clear cache and reset. I'll be surprised if they ever provide any other answer for any problem.
In a nutshell, contacting them is as worthy as putting axe on one's own feet, especially when it's a 'Lenovo' brand.
At least for the mobiles and related issues, we have this awesome XDA community.
Related
I am using the built in email app to connect to my Exchange server and I have my phone with me at work like most people.
What I experience is a message will come in to my mailbox, instantly I get the notification in both Outlook and the N1. I will read the message in Outlook, decide to keep it (mark it as unread)/delete it (move it to deleted items) and the N1 will keep notifying me via Trackball glow that I have an unread message even though I've read it.
If I read or delete a message on the N1 it is always pushed back to the Exchange server (and consequently Outlook) immediately.
Anyone else experience this? It is okay when I am not near Outlook, but when I'm in the office it is very annoying to be alerted about messages that I've already read or deleted.
This type of behavior is not happening on my iPhone 3GS when I had it connected and this type of behavior does not happen for my GMail account on the N1.
I actually believe the update to a message from read to unread may actually get pushed to the device they just don't clear the notification. I can confirm this by going in to the mail app and I noticed all the changes I've made are up to date.
The issue seems to be that the notifications won't auto-clear on the N1 once the changes have already been pushed to the phone. This really sucks
Can anyone confirm my findings? Thanks
I can also confirm this. The notification has to be cleared manually. Once the notification is there it's there until you acknowledge it.
Froyo, Desire, they all do that. Notification doesn't clear automatically apparently. Would be nice if it did. Once a check of unread/read is done, just clear the alerts once open/moved etc..
techlogik said:
Froyo, Desire, they all do that. Notification doesn't clear automatically apparently. Would be nice if it did. Once a check of unread/read is done, just clear the alerts once open/moved etc..
Click to expand...
Click to collapse
Google Mail notifications will clear automatically so it is definitely something they left out inadvertently. I hope they can fix it soon.
I switched back to my iPhone for the time being because of this. Does anyone know if there have been any attempts to fix this issue in 2.3?
Thanks.
Hello.
I was having trouble with the facebook notifications not working in 1.5.2.
I tried to uninstall/install the app
Clear cache
Installed 1.5.0
Re-flash ROM
etc etc etc...
And nothing worked.
I logged with a friends Facebook account in my Captivate and Push notifications were working !!
I re-logged to with my account and notifications still not working, so WTF?
So I started to mess around with the Facebook settings, privacy etc, and nothing helped to receive push notifications...
Until I deactivated my account and re-activated, and now I have notifications back! Is like a hidden setting in facebook that tells if push notifications are enable/disable, and after re-activating my account in some way is restores it, no idea but is working now...
If you have this problem, give it a try!
To deactivate: Account->Account Settings->Deactivate Account
To Activate: just log in.
Best Regards
Trying it now ... I've tried everything else... hope this works ...
EDIT: HOLY MONKEYS BATMAN IT WORKED! I'VE HAD MY DINC FOR 7 MONTHS NOW, WITH PROBABLY 12 DIFFERENT ROMS, AND THIS IS THE FIRST TIME IT HAS EVER EVER WORKED! Thankyou!
Details:
I just flashed the newest version of Magnolia with Clockwork 3.x. Clean slate wipe (other than sd).
I deleted the old version of fb that came with the rom (just from the app list in settings), cleared all data from that....DID NOT set up facebook for HTC Sense when doing original setup of phone right after reflash.....
Logged onto FB from my pc, deactivated, waited until I got the email, then logged in again.
DL latest FB from the market and set it up, asked someone to comment on a status, and voila, fb started notifying me EVERY TIME someone did, not just every 30 mins like the settings show...
YAYAYAYAY!! I'm so happy now! I'm gonna pass the word along.
Thank you!
Did it work for you?
Yes - see above edited post!
Or just log in to fb, register phone and check boxes to receive SMS alerts. Faster than the 1 hour intervals.
Sent from my GT-I9000 using XDA App
joe3681 said:
Or just log in to fb, register phone and check boxes to receive SMS alerts. Faster than the 1 hour intervals.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
My notifications are popping up in real-time. The only thing that goes once hourly is messages or friend requests, as far as I can tell. I'm watching my facebook on my computer and my phone alerts me nearly at the same moment my pc does.
umm... ??
deactivate my facebook account? message posted day before april fools day...
something doesnt add up
You can do that without deleting your profile. I hear of people deactivating it everytime they log off for privacy concerns. When deactivated you dont show up on any of your friends pages or searches. Just log on to reactivate, you'll get an email welcoming you back.
you dont loose anything?
Nope. Not that I know of. Check out cnn story. http://articles.cnn.com/2010-11-12/...ngs-new-facebook-facebook-accounts?_s=PM:TECH
TRusselo said:
you dont loose anything?
Click to expand...
Click to collapse
You have 2 weeks. If you don't login for 2 weeks it'll close. You can login again and it'll cancel deletion
Sent via my Continuum 5 Cappy.
Xperia z1
I am not geting any notifications at all.
Can you help me?
I cant deactivate account as there is a business page attached with some development app attached.
Is there a modified app I could try?
Hey,
Just picked up a Note 3 through work, and have it connected via ActiveSync to my work's exchange server.
I used to have a GNEX with the same configuration, so I know this problem is due to the new device.
When I receive an email, and hit Reply All, it includes me on the response - but on my GNEX, this was never the issue, it would only reply to the other people in the email thread.
Does anyone know what the deal is with this? Am I missing a setting somewhere (I honestly don't know where everything is, with this ****ty TW layout).
Any help is appreciated.
dsac said:
Hey,
Just picked up a Note 3 through work, and have it connected via ActiveSync to my work's exchange server.
I used to have a GNEX with the same configuration, so I know this problem is due to the new device.
When I receive an email, and hit Reply All, it includes me on the response - but on my GNEX, this was never the issue, it would only reply to the other people in the email thread.
Does anyone know what the deal is with this? Am I missing a setting somewhere (I honestly don't know where everything is, with this ****ty TW layout).
Any help is appreciated.
Click to expand...
Click to collapse
You need to go into the email app and settings. Click on your email account you want to edit and look for it.
LuckyColdJohnson said:
You need to go into the email app and settings. Click on your email account you want to edit and look for it.
Click to expand...
Click to collapse
Yeah, been there, done that.
There's a "Make Reply-All the default" option, but that's about it.
2 attached files show the problem in action.
dsac said:
Yeah, been there, done that.
There's a "Make Reply-All the default" option, but that's about it.
2 attached files show the problem in action.
Click to expand...
Click to collapse
I can't find it as well. This is weird. When I hit the two arrows at the bottom (Reply to all)
It does not include me. You don't have that "Make Reply-All" checked right? If so, I would take that off.
When reading an email, at the bottom you should have multiple buttons to use.
One back arrow for reply
Two back arrows together for reply all
One forward arrow to forward emails
The trash can looking icon
and last, next and back icon to go between emails quicker.
This is whats on all my emails when opened and I have no issues at all.
[URL=http://s1277.photobucket.com/user/Luckycoldjohnson/media/11-7-201312-51-17PM_zps56a70ff7.png.html]
[/URL]
LuckyColdJohnson said:
I can't find it as well. This is weird. When I hit the two arrows at the bottom (Reply to all)
It does not include me. You don't have that "Make Reply-All" checked right? If so, I would take that off.
When reading an email, at the bottom you should have multiple buttons to use.
One back arrow for reply
Two back arrows together for reply all
One forward arrow to forward emails
The trash can looking icon
and last, next and back icon to go between emails quicker.
This is whats on all my emails when opened and I have no issues at all.
[URL=http://s1277.photobucket.com/user/Luckycoldjohnson/media/11-7-201312-51-17PM_zps56a70ff7.png.html]
[/URL]
Click to expand...
Click to collapse
yes, Make Reply-All The Default is checked. even without it though, i get the same problem.
interestingly enough, this also happens in Gmail.
just did a factory reset, going to see if that changes anything.
dsac said:
yes, Make Reply-All The Default is checked. even without it though, i get the same problem.
interestingly enough, this also happens in Gmail.
just did a factory reset, going to see if that changes anything.
Click to expand...
Click to collapse
That's just crazy. Maybe your phone just really loves you.
LuckyColdJohnson said:
I can't find it as well. This is weird. When I hit the two arrows at the bottom (Reply to all)
It does not include me.
Click to expand...
Click to collapse
OK, a factory reset solved it in both Email and Gmail.
In the Samsung Email app, if you go into Settings and pick Show More Settings, there is a "Auto CC/BCC" option. Strangely enough, this was unchecked (set to None) while this strangeness was happening.
Factory reset, then flashed the 4.4 Email and Exchange apks, then added my work account. Still experienced the same "Reply-All-Includes-Me" issue in 4.4 Email, didn't check Gmail. Added my work account to the Samsung Email app, and the problem disappeared. Deleted my account from the Samsung Email app, and now the 4.4 Email app is working properly.
Thanks for your help with this, it's greatly appreciated.
dsac said:
OK, a factory reset solved it in both Email and Gmail.
In the Samsung Email app, if you go into Settings and pick Show More Settings, there is a "Auto CC/BCC" option. Strangely enough, this was unchecked (set to None) while this strangeness was happening.
Factory reset, then flashed the 4.4 Email and Exchange apks, then added my work account. Still experienced the same "Reply-All-Includes-Me" issue in 4.4 Email, didn't check Gmail. Added my work account to the Samsung Email app, and the problem disappeared. Deleted my account from the Samsung Email app, and now the 4.4 Email app is working properly.
Thanks for your help with this, it's greatly appreciated.
Click to expand...
Click to collapse
No problem, glad you figured it out. That would of drove me crazy.
My phone upgraded to Oreo just yesterday. One issue that I've noticed, that I also had when I briefly tested the beta, is that I no longer seem to be able to find setting to change the sound of specific labels on Gmail.
Previously on nougat I had this set up so, that only messages under primary will cause sound, others show notification without sound (social, promotions, updates, forums). Has this option been completely removed in Oreo, or just moved elsewhere? Can't find such setting anywhere in Gmail or notification settings now.
Rd. Vortex said:
My phone upgraded to Oreo just yesterday. One issue that I've noticed, that I also had when I briefly tested the beta, is that I no longer seem to be able to find setting to change the sound of specific labels on Gmail.
Previously on nougat I had this set up so, that only messages under primary will cause sound, others show notification without sound (social, promotions, updates, forums). Has this option been completely removed in Oreo, or just moved elsewhere? Can't find such setting anywhere in Gmail or notification settings now.
Click to expand...
Click to collapse
app info>gmail>app notifications>miscellaneous>additional settings in app
just follow the sequences then u can find it
kalios said:
app info>gmail>app notifications>miscellaneous>additional settings in app
just follow the sequences then u can find it
Click to expand...
Click to collapse
Thanks, although I'm either being really stupid, or that's not just the option I'm looking for. I've tried going through that, but there simply is no option to change the label notifications like it was possible on Nougat. I can't select what labels to notify for, but no option to select notification without sound.
Is there something really obvious that I'm missing?
Notifications for Specific Gmail Labels Gone?
I set up filters to sort IMPORTANT emails into specific labels. I relied on that feature heavily to know when an important email came in that I needed to look at. Now it is all or nothing and I'm interrupted constantly by having to look at my phone for every single email. My time is important and I don't want to be interrupted from a client meeting for a stupid coupon or newsletter. But DO NEED TO KNOW when I get something from my BOSS. I am seriously upset. Is this a GOOGLE update, or a SAMSUNG/Android issue? it seamed to start yesterday or the day before right after my upgrade to the new Android Oreo
Really miss the option that I have used for years.
Special label sounds for:
-Important clients.
-My webcam mailing me, etc etc
So, while driving I hear who sends me the mail so I can decide to park the car...
Any workaround?
Huib
---------- Post added at 01:45 PM ---------- Previous post was at 01:39 PM ----------
Is there something really obvious that I'm missing?
Nope you are not stupid but a real Gmail user.
Not many people went this deep in Gmail.
First make filter into lable etc etc
It is a real loss. And I see no other options like a different mail client .
Huib
Gmail Delay in Sync and no Notifications sound problem has been hounding me for months now.
Tried all listed methods on the net . Gmail removed from battery optimization, checked, reset all Gmail settings, cleared cache & Data on Gmail app mutiple times, but my problems continue.
Anybody has a solution to the issue? Please help to sort out my gmail issues.
Am i the only one having Gmail issues?
Can somebody please help me no this.
I have the same problem, tried as you did, with no results, I ended using macrodroid to sync every 10 minutes, and sounding an alert when a new email arrives, just a workaroud, but it works
winol said:
I have the same problem, tried as you did, with no results, I ended using macrodroid to sync every 10 minutes, and sounding an alert when a new email arrives, just a workaroud, but it works
Click to expand...
Click to collapse
Thanks for answering and if this is a big problem being encountered by many users, why is it not being discussed?
Let me try this MacroDroid app. & hopefully it works satisfactorily.
winol said:
I have the same problem, tried as you did, with no results, I ended using macrodroid to sync every 10 minutes, and sounding an alert when a new email arrives, just a workaroud, but it works
Click to expand...
Click to collapse
Have been trying to make work the Gmail notifications through MacroDroid for the last 2 hours or more, but unable to do so.
Can you let me know the exact Triggers, Actions & Constraints to be used ?
Please help.
winol said:
I have the same problem, tried as you did, with no results, I ended using macrodroid to sync every 10 minutes, and sounding an alert when a new email arrives, just a workaroud, but it works
Click to expand...
Click to collapse
Just for your info., i have mutiple Gmail accounts and is it possible to set a different sound notification for each of them through Macrodroid?
Zappapp said:
Gmail Delay in Sync and no Notifications sound problem has been hounding me for months now.
Tried all listed methods on the net . Gmail removed from battery optimization, checked, reset all Gmail settings, cleared cache & Data on Gmail app mutiple times, but my problems continue.
Anybody has a solution to the issue? Please help to sort out my gmail issues.
Click to expand...
Click to collapse
Any more help on this?
In macrodroid I made 2 macros
1 ) trigger recurrent all days, every 10 minutes
Action sync account, google, I use 2 gmail accounts sincyng
google, syncs both
2) for sounding alerts
Trigger notification present, gmail,, any
Action speak text or play sound, or both as you preffer
winol said:
In macrodroid I made 2 macros
1 ) trigger recurrent all days, every 10 minutes
Action sync account, google, I use 2 gmail accounts sincyng
google, syncs both
2) for sounding alerts
Trigger notification present, gmail,, any
Action speak text or play sound, or both as you preffer
Click to expand...
Click to collapse
Thanks for replying. I have been able to get the above and implement it, but i am facing 2 issues -
1) I get the same sound notifications for all my Gmail accounts, i just see my primary account for auto syncing . How to correct this.
2) In speak text, i have written Gmail. Macrodriod repeats/speaks "Gmail" twice or more times.
Please advise. Again, thanks for your help.
winol said:
In macrodroid I made 2 macros
1 ) trigger recurrent all days, every 10 minutes
Action sync account, google, I use 2 gmail accounts sincyng
google, syncs both
2) for sounding alerts
Trigger notification present, gmail,, any
Action speak text or play sound, or both as you preffer
Click to expand...
Click to collapse
Finally switched to Blue mail and everything is almost perfect now, though as per what i read, my information may be compromised.
I am getting instant mails and notifications now, much better than my notifications of gmail on this & other mobile.
Just been having this same issue for months on my Canadian Note 8 and it's been since the June 1 security patch update. Gmail is delayed (seen upwards of a bit more than an hour), Samsung's default Messages app sometimes is delayed as well (but if I have my Gear S3 on the text will come through on that but not my phone which is weird AF) and then a couple authenticator apps that send push notifications also don't come through or are very delayed. It's starting to piss me off and got no help thus far from Samsung. If this isn't fixed soon then it's my last Samsung device I will ever buy.
Forgot to mention, also tried factory reset and still not working (along with now the Messages app is stuck on an older version and won't update so now I can't even use custom notification sounds per thread anymore). Absolutely ridiculous! I know I can sideload the updated version but I shouldn't have to do that, so frustrating!
nighthawk29 said:
Just been having this same issue for months on my Canadian Note 8 and it's been since the June 1 security patch update. Gmail is delayed (seen upwards of a bit more than an hour), Samsung's default Messages app sometimes is delayed as well (but if I have my Gear S3 on the text will come through on that but not my phone which is weird AF) and then a couple authenticator apps that send push notifications also don't come through or are very delayed. It's starting to piss me off and got no help thus far from Samsung. If this isn't fixed soon then it's my last Samsung device I will ever buy.
Forgot to mention, also tried factory reset and still not working (along with now the Messages app is stuck on an older version and won't update so now I can't even use custom notification sounds per thread anymore). Absolutely ridiculous! I know I can sideload the updated version but I shouldn't have to do that, so frustrating!
Click to expand...
Click to collapse
Finally moved on to BlueMail after trying to sort out Gmail issues for 8 months or so.
Everything sorted out and gmail notifications now come in a jiffy .