HTC One M7 - Limited Network / No Signal - One (M7) Q&A, Help & Troubleshooting

Hi, im having the htc one for about 7 months now and all of a sudden from lastweek i dont get any network signal, its random, randomly it gets signal and goes off, it always says limited network, i tried many roms, but still the same thing, tried stock roms, but still stays the same,.
Any idea?

mmrizmy said:
Hi, im having the htc one for about 7 months now and all of a sudden from lastweek i dont get any network signal, its random, randomly it gets signal and goes off, it always says limited network, i tried many roms, but still the same thing, tried stock roms, but still stays the same,.
Any idea?
Click to expand...
Click to collapse
I had the same problem with my M7 when I first got it. I got it replaced under warranty and it fixed the problem. Assuming your M7 is new you could claim warranty on it.
If it isn't a hardware defect it maybe something to do with your carrier or your sim.
One thing I would recommend you try is running an RUU and updating to the latest radio firmware which may fix your problem. If you post your current software version I can help find you an RUU.
P.S. Also I am from Sri Lanka originally. From Kadawatta.

WildfireDEV said:
I had the same problem with my M7 when I first got it. I got it replaced under warranty and it fixed the problem. Assuming your M7 is new you could claim warranty on it.
If it isn't a hardware defect it maybe something to do with your carrier or your sim.
One thing I would recommend you try is running an RUU and updating to the latest radio firmware which may fix your problem. If you post your current software version I can help find you an RUU.
P.S. Also I am from Sri Lanka originally. From Kadawatta.
Click to expand...
Click to collapse
Thank you very much brother, I have tried RUU zips, but having troubles installing them, right now im installing a custom rom, will let you know ones its over, i dont think its a hardware issue since the network problem is rndom, some times it works fine, and most of the time it doesnt,
give me some time, i will post you some screenshots of my boot loader and software information,
Again thank you very much

WildfireDEV said:
I had the same problem with my M7 when I first got it. I got it replaced under warranty and it fixed the problem. Assuming your M7 is new you could claim warranty on it.
If it isn't a hardware defect it maybe something to do with your carrier or your sim.
One thing I would recommend you try is running an RUU and updating to the latest radio firmware which may fix your problem. If you post your current software version I can help find you an RUU.
P.S. Also I am from Sri Lanka originally. From Kadawatta.
Click to expand...
Click to collapse
Software,
M7_UL PVT Ship S-OnRH
HBOOT- 1.57.000
Radio - 4A.20.3263.16
OpenDSP - v32.120.274.0909
OS-6.13.707.7
eMMC-boot 2048MB
Jan 7 2015

Related

[Q] Unmodified Sensation XL bootloop

Hi guys,
a friend just gave me his sensation xl and told me that it only bootloops anymore. Since he knows that I have rooted and modded my SGS1 and Nexus 4 he put all his hope onto me. Though I don't have any experience with HTC I hope that you can help me.
Like I said before the phone only bootloops. Entering the bootloader is no problem, but I can't get any further. Factory reset and recovery result in bootloops, too. Fastboot is possible, but then my PC only detects a device called "android 1.0". Using the driver from the "HTC Sync" software work, but I can't use a RUU file with them to install a stock rom. I can't even use tools to find the CID. They always say "waiting for device"
As far as I know, my friend hasn't modified the phone in any way. The bootloader says this:
*** LOCKED ***
RUNNYMEDE PVT SHIP S-ON
HBOOT-1.23.0006
RADIO-3831.16.00.16_M
eMMC-boot
Apr 24 2012, 18:59:39
Is there something I can do to bring the phone back to live?
I really hope you can help me!
Eiskonfekt said:
Hi guys,
a friend just gave me his sensation xl and told me that it only bootloops anymore. Since he knows that I have rooted and modded my SGS1 and Nexus 4 he put all his hope onto me. Though I don't have any experience with HTC I hope that you can help me.
Like I said before the phone only bootloops. Entering the bootloader is no problem, but I can't get any further. Factory reset and recovery result in bootloops, too. Fastboot is possible, but then my PC only detects a device called "android 1.0". Using the driver from the "HTC Sync" software work, but I can't use a RUU file with them to install a stock rom. I can't even use tools to find the CID. They always say "waiting for device"
As far as I know, my friend hasn't modified the phone in any way. The bootloader says this:
*** LOCKED ***
RUNNYMEDE PVT SHIP S-ON
HBOOT-1.23.0006
RADIO-3831.16.00.16_M
eMMC-boot
Apr 24 2012, 18:59:39
Is there something I can do to bring the phone back to live?
I really hope you can help me!
Click to expand...
Click to collapse
Download a compatible ruu for ur phone
Try this thread:"http://forum.xda-developers.com/showthread.php?t=2141627"
So....Hi again.
The last time the RUU worked all fine. But now I got the phone back with the same problem and already tried the RUU file. But after installing it, the phone keeps bootlooping.
Any ideas to solve that problem? I'm allowed to do nearly anything software related with the phone. So even if you tell me to install a custom rom it would help.
Though the owner isn't a power user, I don't think that this problem is caused by him. And I read a lot about this problem. For me it seems to be a problem the phone has generaly.
Eiskonfekt said:
So....Hi again.
The last time the RUU worked all fine. But now I got the phone back with the same problem and already tried the RUU file. But after installing it, the phone keeps bootlooping.
Any ideas to solve that problem? I'm allowed to do nearly anything software related with the phone. So even if you tell me to install a custom rom it would help.
Though the owner isn't a power user, I don't think that this problem is caused by him. And I read a lot about this problem. For me it seems to be a problem the phone has generaly.
Click to expand...
Click to collapse
Hello dear!
i am having the same problem with my sensation xl have you solved it?? if so please hep me...
tauqeer512 said:
Hello dear!
i am having the same problem with my sensation xl have you solved it?? if so please hep me...
Click to expand...
Click to collapse
Hi,
I guess that the battery is broken. One time I bootet to the bootloader and charged the phone nearly a whole day. Then it booted up to android. After this I let the battery run empty and since then I never reached android again. Perhaps the battery is totaly broken now. Though I don't know anybody with the same Smartphone or a compatible battery, I couldn't try another battery. But maybe you have the possibilities to do that?! I wish you luck!
I.M.A.D said:
Download a compatible ruu for ur phone
Try this thread:"http://forum.xda-developers.com/showthread.php?t=2141627"
Click to expand...
Click to collapse
hello!
Dear i was stuck at bootoop but after installing ics europe stuck at htc logo
my phone is super cid and s off
I've never heard of Hboot 1.23, that's wierd. I tought that the minimal version was 1.25.
if ruu fails, unlock your bootloader and install some custom romi i can suggest cm 10.1 by onejay09 it's bugless

[Q] Flashed custom kernel on Stock rom..

So, with all the excitement of just getting my HTC one on saturday, I got down to business today doing some rooting. This is not my first htc device, i owned the evo 4g before.
With that said, What I did was have a rooted stock rom. I never flashed a new rom to the phone at all. I was trying to do the HTC logo button hack, I downloaded the kernel and flashed away. well, now the problem is the phone will start up and get to where the lock screen should be, It will show the status bar at the top and thats it, hangs for about 20 seconds and then restarts
It constantly does this... I have just updated the sprint software maybe 1.31 something? it was OTA I did before rooting.
I have tried to sideload a rooted odexed stock rom and have not had any success. I also tried running the sprint RUU but it was for 1.29, so it got almost to the end and told me it couldnt do it.
I am working from a mac, but have access to PC if needed. I am using clockwork mod recovery and can still get into it. just stuck on where to go from here..
All help is appreciated, ive spent the last 7 hours trying to fix this problem!
Guys, I am without a phone until this issue is fixed, any and all help is appreciated!!!
mattgfx said:
Guys, I am without a phone until this issue is fixed, any and all help is appreciated!!!
Click to expand...
Click to collapse
Do you have a rom downloaded on your phone? Did you make nandroid? If yes just restore. Do you have otg cable? If yes, download a rom. Do full wipe, cache, dalvik cache, data, and system. Try flashing the rom from otg. What kernel did you flash?
Sent from my lair.
The guy who made the htc one logo hack made a kernel that he released, I flashed that on top of the stock sprint rom. I had a nandroid, but it got wiped. I do not have an OTG cable. I have tried to sideload various roms and I can get it to boot, but I get no cell signal, sometimes i get the error that the system is not responding and i have the option to wait or kill.
I have gotten into the baseband settings and see that I do not have a baseband in there, maybe thats the issue? Also I just took the 1.31 ota update, I am getting an error using the sprint RUU about the boot loader not being correct version. from the fastboot screen I have the following
perhaps bad boot.img??
***TAMPERED****
****UNLOCKED***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OPENDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013, 17:19:22:-1
all help is much appreciated!!!
Use this http://forum.xda-developers.com/showthread.php?p=40712553. Please follow directions to a t.
Sent from my lair.
mattgfx said:
The guy who made the htc one logo hack made a kernel that he released, I flashed that on top of the stock sprint rom. I had a nandroid, but it got wiped. I do not have an OTG cable. I have tried to sideload various roms and I can get it to boot, but I get no cell signal, sometimes i get the error that the system is not responding and i have the option to wait or kill.
I have gotten into the baseband settings and see that I do not have a baseband in there, maybe thats the issue? Also I just took the 1.31 ota update, I am getting an error using the sprint RUU about the boot loader not being correct version. from the fastboot screen I have the following
perhaps bad boot.img??
***TAMPERED****
****UNLOCKED***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OPENDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013, 17:19:22:-1
all help is much appreciated!!!
Click to expand...
Click to collapse
A flashed kernel will overwrite your boot.img, so that really shouldn't be it. An RUU requires your bootloader be locked though, which is probably part of your issue.
volk9029 said:
Use this http://forum.xda-developers.com/showthread.php?p=40712553. Please follow directions to a t.
Sent from my lair.
Click to expand...
Click to collapse
I tried those last night, I relocked the boot loader and went through the steps. When it got to the end, it said something about the bootloader and error code 140
any ideas?
I see that the file Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip is available through android filehost, well, I am at work and its blocked as spyware, anyone have an alternate link anywhere? ive tried looking and can only find android filehost
Thanks!
mattgfx said:
I see that the file Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip is available through android filehost, well, I am at work and its blocked as spyware, anyone have an alternate link anywhere? ive tried looking and can only find android filehost
Thanks!
Click to expand...
Click to collapse
I don't think you can RUU backwards meaning 1.31 back to 1.29 check android development for indrects thread for the latest firmware i think he posted the 1.31 RUU
Sent from my Eliptic Nexus 7
bigdaddy619 said:
I don't think you can RUU backwards meaning 1.31 back to 1.29 check android development for indrects thread for the latest firmware i think he posted the 1.31 RUU
Sent from my Eliptic Nexus 7
Click to expand...
Click to collapse
Just tried using his RUU and im still getting the same thing, was able to get into settings breifly and it told me that it didnt know what baseband version there was. Any Ideas?
It keeps rebooting because of the system not responding, not getting any cell service at all
mattgfx said:
Just tried using his RUU and im still getting the same thing, was able to get into settings breifly and it told me that it didnt know what baseband version there was. Any Ideas?
It keeps rebooting because of the system not responding, not getting any cell service at all
Click to expand...
Click to collapse
Are you sure that you relock your bootloader ?
Sent from my lair.
volk9029 said:
Are you sure that you relock your bootloader ?
Sent from my lair.
Click to expand...
Click to collapse
problem with that though, I do not see a windows executable from there. the other issue is im using a mac, as far as i know everything works the same when it comes to adb and fastboot.
How would I flash a zip file if I cannot access my recovery? for instance how do I push the file to my device? when i relock the phone, and try to enter recovery, i get routed right back to bootloader
Figured out the issue, turned out that the problem came from firmware being absent... I was able to reflash the firmware and away it went, able to get into the phone now and do what i please!
Thanks for all help from everyone!!!

[Q] WIND MOBILE HTC ONE Stock Rom/RUU Help

Hey guys,
so i kinda messed up as i forgot to create a full backup of the Stock ROM when i got this device, i got the device and instantly put Google edition on it and i wanna have the Stock ROM that came with the device just in case for warranty purposes. I don't know if it's the same as T-Mobile ROM, The Device Is AWS HSPA Compatible. Device is M7_UL PVT SHIP RH. I'm basically looking for the RUU to bring it back to completely stock in the future.
If anyone can please refer me to something, it would be greatly appreciated and i have seen the Collections of RUU but doesn't know which one is for this device, Thank you
I was looking for the same thing. It seems no one has the RUU for this device. I have looked all over the net and there is nothing. Have you had better luck?
Mocheen said:
Hey guys,
so i kinda messed up as i forgot to create a full backup of the Stock ROM when i got this device, i got the device and instantly put Google edition on it and i wanna have the Stock ROM that came with the device just in case for warranty purposes. I don't know if it's the same as T-Mobile ROM, The Device Is AWS HSPA Compatible. Device is M7_UL PVT SHIP RH. I'm basically looking for the RUU to bring it back to completely stock in the future.
If anyone can please refer me to something, it would be greatly appreciated and i have seen the Collections of RUU but doesn't know which one is for this device, Thank you
Click to expand...
Click to collapse
T-Mobile version
bfrye26 said:
I was looking for the same thing. It seems no one has the RUU for this device. I have looked all over the net and there is nothing. Have you had better luck?
Click to expand...
Click to collapse
I have a T-Mobile HTC one currently working with wind mobile, how can I back the ROM up
Any results for this RUU? Really need it. Please help. Thanks.
I purchased a used one, and need to revert it to stock so I can sim unlock it.
Hopefully someone has something...
Install a sense based ROM. You can unlock it
sent from my mobile device

WCDMA / HSDPA / 3G not working

Dear community,
i'm writing on behalf of a friend who is owner of a rooted HTC One M7.
He has an issue with not being able to get more than an EDGE connection. WCDMA / HSDPA / 3G is not available at any time.
We tried to change radios/basebands, upgraded to latest 4.4 KitKat Viper, but no success.
The issue is not provider/sim card related, it works fine in other smartphones.
Any ideas ?
Daalgo said:
Dear community,
i'm writing on behalf of a friend who is owner of a rooted HTC One M7.
He has an issue with not being able to get more than an EDGE connection. WCDMA / HSDPA / 3G is not available at any time.
We tried to change radios/basebands, upgraded to latest 4.4 KitKat Viper, but no success.
The issue is not provider/sim card related, it works fine in other smartphones.
Any ideas ?
Click to expand...
Click to collapse
is your device M7_UL?
post your "fastboot getvar all" without S/N & IMEI
kamilmirza said:
is your device M7_UL?
post your "fastboot getvar all" without S/N & IMEI
Click to expand...
Click to collapse
Thanks for your help! Here it is:
Tampered
Unlocked
M7_UL PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.22.3263.14
OPENDSP-v26.120.274.0202
eMMC-boot
Daalgo said:
Thanks for your help! Here it is:
Tampered
Unlocked
M7_UL PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.22.3263.14
OPENDSP-v26.120.274.0202
eMMC-boot
Click to expand...
Click to collapse
HAve you checked the preferred network type settings? Dial *#*#4636#*#* then select ''phone info'' and make sure preferred network type is set to ''GSM/WCDMA/LTE auto''.
alray said:
HAve you checked the preferred network type settings? Dial *#*#4636#*#* then select ''phone info'' and make sure preferred network type is set to ''GSM/WCDMA/LTE auto''.
Click to expand...
Click to collapse
thats not the issue, its in auto mode. Selecting only WCDMA results in no mobile connection + not being able to call out and receive calls. Like the phone is "dead".
Ever heard of problems like this ?
Daalgo said:
thats not the issue, its in auto mode. Selecting only WCDMA results in no mobile connection + not being able to call out and receive calls. Like the phone is "dead".
Ever heard of problems like this ?
Click to expand...
Click to collapse
bad IMEI?
alray said:
bad IMEI?
Click to expand...
Click to collapse
how can an IMEI be bad ? what do you mean exactly ?
Daalgo said:
how can an IMEI be bad ? what do you mean exactly ?
Click to expand...
Click to collapse
If the phone has unpaid bills, declared lost/stolen then the IMEI can be black listed and you won't be able to make/receive call and sms.
Second hand phone?
alray said:
If the phone has unpaid bills, declared lost/stolen then the IMEI can be black listed and you won't be able to make/receive call and sms.
Second hand phone?
Click to expand...
Click to collapse
NO, nothing of all them. Phone was brand new. It is just when phone set to WDCMA mode. No internet connection + in/out calling not available.
When setting to automode, which turns to EDGE on normal GSM mode, everything fine. No issues.
Potentially corrupted IMEI/EFS/NV data information. Something similiar afflicted S3's a lot, but never heard of it happening on HTC One devices. How did it happen? Same also happened on HTC One S, if you ran the WWE RUU on North american RUUs.
Perhaps a side-effect of wrong MID? What is it?
Daalgo said:
NO, nothing of all them. Phone was brand new. It is just when phone set to WDCMA mode. No internet connection + in/out calling not available.
When setting to automode, which turns to EDGE on normal GSM mode, everything fine. No issues.
Click to expand...
Click to collapse
If the phone is still under warranty, you might want to go in store to get a replacement one. Then if you tampered with the phone maybe you should try to go back to 100% stock and see if this issue persist. Don't know more about this sry.
SaHiLzZ said:
Potentially corrupted IMEI/EFS/NV data information. Something similiar afflicted S3's a lot, but never heard of it happening on HTC One devices. How did it happen? Same also happened on HTC One S, if you ran the WWE RUU on North american RUUs.
Perhaps a side-effect of wrong MID? What is it?
Click to expand...
Click to collapse
Its the correct. M7_UL
Have you tried to S-off to be able to flash the latest firmware/radio of the 4.19?
Also, might be worthwhile to get another SIM from the carrier, even though the current one works in another device. The One is a picky but sexy lady!
Daalgo said:
Its the correct. M7_UL
Click to expand...
Click to collapse
Just a thought, but can you also check your APN settings, and possibly adjust/add one to them. the APNs the carrier send out automatically might now be the correct ones (that's in my case for example), and i've seen other users also have to change APNs manually to get better speeds and/or LTE.
---------- Post added at 03:15 PM ---------- Previous post was at 03:13 PM ----------
Daalgo said:
Its the correct. M7_UL
Click to expand...
Click to collapse
oh and i just noticed the radio you're using is from US Dev Edition, try a WWE one from here: http://forum.xda-developers.com/showthread.php?t=2419699
the latest seems to be working quite fine.
Thank you all for the help. But we still didn't solve the issue.
What we have done now:
- We s-offed the device.
- We changed the CID to HTC___102
- We flashed an EU radio.
- We ran the latest EU ruu 2.18, after it OTA to 2.19.
At no point we had 3G/H network. Is there any possibility that the 3G modem is broken ? I googled quite a few hours but could nowhere find a similar problem like this.
Daalgo said:
thats not the issue, its in auto mode. Selecting only WCDMA results in no mobile connection + not being able to call out and receive calls. Like the phone is "dead".
Ever heard of problems like this ?
Click to expand...
Click to collapse
Daalgo said:
Thank you all for the help. But we still didn't solve the issue.
What we have done now:
- We s-offed the device.
- We changed the CID to HTC___102
- We flashed an EU radio.
- We ran the latest EU ruu 2.18, after it OTA to 2.19.
At no point we had 3G/H network. Is there any possibility that the 3G modem is broken ? I googled quite a few hours but could nowhere find a similar problem like this.
Click to expand...
Click to collapse
2.18 then 2.19? shouldn't it be 2.24 for EU.
Still sounds like an APN issue to me.
nkk71 said:
2.18 then 2.19? shouldn't it be 2.24 for EU.
Still sounds like an APN issue to me.
Click to expand...
Click to collapse
APN settings are correct. No 3G/WCDMA with other sim cards as well. If we put put his daily use sim card in an Iphone it works flawless. (i think i mentioned that already^^)
I mean we can exclude an software problem now after having ran the RUU or ?
Daalgo said:
APN settings are correct. No 3G/WCDMA with other sim cards as well. If we put put his daily use sim card in an Iphone it works flawless. (i think i mentioned that already^^)
I mean we can exclude an software problem now after having ran the RUU or ?
Click to expand...
Click to collapse
Which ruu did you use?
Sent from my HTC One using Tapatalk
nkk71 said:
Which ruu did you use?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
RUU M7 UL JB 50 HTC Europe 1.28.401.7 Radio 4A.13.3231.27 10.31.1131.05 Release 310878 Signed
I already have this problem. Any solution please? I have HTC m7 (AT&T) unlocked. But only have EDGE signal

HTC ONE M7 Repair Help

Hello XDA Wizards,
I am desperately in need of some help and advice. Let me start by telling you that this is for my housemate and we have been trying for days to repair it with no success.
Basically what has happened is that he installed a custom rom, Viper i think and everything was fine, he then left the country and when he came back to the uk the phone massively messed up. It was restarting every 2-3 mins and i noticed the imei had disappeared.
The phone is,
Tampered
Unlocked
S-ON
HBOOT - 1.57.0000
Radio - 4T.27.3218.14
OpenDSP-v32.120.274.0909
OS - MISSING!!!
eMMC-boot - 2048MB
I am pretty much a noob to this whole thing so please forgive any stupidity. I have researched and came accorss this thread however i have no idea which RUU i should use if any? http://forum.xda-developers.com/showthread.php?t=2728428
I have tried installing the latest version on Viper Rom and it boots but after that it restarts ever 2 mins and never properly goes into the OS. It has the latest version of TWRP and ADB sideload works fine.
Is this device bricked or can it be saved, (i dont care so much as im on a NEXUS 5 ) but i would get some serious bro points if i could fix it for him.
Anyway please enlighten me as im out of suggestions for the device.
THANKS YALLLLLL

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