For some reason, my phone suddenly bricked itself after about a year of use. Most of my important information (photos, Evernote, etc.) has already been backed up in the cloud. However, I do have some crucial texts (SMS) and WhatsApp messages that are still inside. I am assuming that those files will be deleted if I were to perform a factory reset (?) So is there any way to save my data?
Do you have access to adb in custom recovery?
Do you have bootloader unlocked?
How did it brick
I'm sorry, but I have very little knowledge about anything other than typical Android OS use. However, I do have a developer friend who is much more well-versed in the Android environment. It was he who directed me here.
fburgos said:
Do you have access to adb in custom recovery?
Do you have bootloader unlocked?
Click to expand...
Click to collapse
I have not fiddled with anything beneath the surface since I acquired the phone, so I am guessing the answer is "no" to both.
fburgos said:
How did it brick
Click to expand...
Click to collapse
I honestly can't remember. It *might* have had something to do with Sleep as Android as I started using it very often only recently.
I think the screen just went blank as I was doing something, and then it got stuck in a boot loop.
I just realized that I should have posted in the (2013) Moto G subforum. So mods, please move if necessary.
mmmaak said:
I just realized that I should have posted in the (2013) Moto G subforum. So mods, please move if necessary.
Click to expand...
Click to collapse
Ooo i see,
So your phone is untouched, well if you can boot in stock recovery start wiping cache, if don't work do a factory reset your whatsapp messages won't be lost if they are prior 3 or 4am backup
fburgos said:
So your phone is untouched, well if you can boot in stock recovery start wiping cache, if don't work do a factory reset your whatsapp messages won't be lost if they are prior 3 or 4am backup
Click to expand...
Click to collapse
I'll try that, thanks
Will wiping the cache have any irreversible effect on the data I'm trying to retrieve?
fburgos said:
...if don't work do a factory reset your whatsapp messages won't be lost if they are prior 3 or 4am backup
Click to expand...
Click to collapse
Sorry, I'm not quite sure what you mean by "prior 3 or 4am backup"?
Doesn't a factory reset return a phone to it blank state?
-----
Related
I'll try to keep this one explained simple
- Was running have boot loader unlocked and am rooted, was trickdroid
- Decided to try what else was out there for ROMS, switched to Renovate rom, was a downgrade from trickdroid in my eyes
- Decided to switch to one more rom before making the jump back to trickdroid, accidentally wiped internal storage data along with everything else
- After wasting most of my day messing with this crap, I finally got everything back to somewhat operational again
- My internal memory and Cache at one point were unmountable and read 0MB, had to do a factory reset via boot loader then a full wipe using TWRP
- Finally have trickdroid installed and its semi operational, aside from the fact that when I load it, it instantly has no service, no internet, nothing. It sends me to the launcher portion and there are no apps on there either. Shortly after it starts it will restart the device.
-After doing several restarts into recovery I have confirmed that the system partition consistently unchecks itself and I have already attempted fixing permissions several times and doing a system wipe and full ROM install again.. same issue to no avail.
- Last night I actually managed to pull up icons and programs, somehow, but again there was no system being loaded up
A little help please? I am in a state of a soft brick at this point, which is not bad considering I had a SUPER HARD brick earlier.
Help me, please. I just want to get this phone back to a functioning state!
Armygoat05 said:
- Finally have trickdroid installed and its semi operational, aside from the fact that when I load it, it instantly has no service, no internet, nothing. It sends me to the launcher portion and there are no apps on there either. Shortly after it starts it will restart the device.
-After doing several restarts into recovery I have confirmed that the system partition consistently unchecks itself and I have already attempted fixing permissions several times and doing a system wipe and full ROM install again.. same issue to no avail.
- Last night I actually managed to pull up icons and programs, somehow, but again there was no system being loaded up
A little help please? I am in a state of a soft brick at this point, which is not bad considering I had a SUPER HARD brick earlier.
Help me, please. I just want to get this phone back to a functioning state!
Click to expand...
Click to collapse
A hard brick is unrecoverable. It means your phone is literally as responsive as a brick. I would say your phone is pretty functional if the actual OS loads.
Anyway, have you tried RUU? That usually brings everything back to normal. Be sure to use the correct one, and note that you will lose EVERYTHING. Even root.
EDIT: Try this.
sauprankul said:
A hard brick is unrecoverable. It means your phone is literally as responsive as a brick. I would say your phone is pretty functional if the actual OS loads.
Anyway, have you tried RUU? That usually brings everything back to normal. Be sure to use the correct one, and note that you will lose EVERYTHING. Even root.
EDIT: Try this.
Click to expand...
Click to collapse
So I did try using this link and downloaded the full zip file and unzipped as per instructions of QBKing77 off of youtube, then clicked setup.exe within the folder which was unzipped, but after it ran through its setup process, nothing else popped up? I tried doing it as well through hasoons all in one toolkit but while that worked, it didn't work as expected and it just stayed at the black htc screen. I'm lost at the moment.
Trickdroid works on the Sprint variant?
Sent from my HTCONE using xda premium
sounds to me like you flashed an international rom and messed up your partitions
run an RUU
flex360 said:
sounds to me like you flashed an international rom and messed up your partitions
run an RUU
Click to expand...
Click to collapse
That's what I was thinking too.
Sent from my HTCONE using xda premium
We should add to the Q/A sticky the names of ROMs NOT to flash like Android revolution, trickdroid, etc.
P.S. He tried RUU, he's having trouble.
sauprankul said:
We should add to the Q/A sticky the names of ROMs NOT to flash like Android revolution, trickdroid, etc.
P.S. He tried RUU, he's having trouble.
Click to expand...
Click to collapse
I'll add it right now
Done Q21
bigdaddy619 said:
I'll add it right now
Click to expand...
Click to collapse
Sweet, will save a lot of noobs a lot of trouble.
sauprankul said:
Sweet, will save a lot of noobs a lot of trouble.
Click to expand...
Click to collapse
Maybe if they actually read it haha
bigdaddy619 said:
Maybe if they actually read it haha
Click to expand...
Click to collapse
It wouldn't be as bad if the Int'l forum was marked so. If I were new, I would assume all HTC Ones are the same too.
sauprankul said:
It wouldn't be as bad if the Int'l forum was marked so. If I were new, I would assume all HTC Ones are the same too.
Click to expand...
Click to collapse
Very true there are HTC One forums for:
International
Sprint
AT&T
T-Mobile
So it could be confusing to some
Hello from my finally unbricked one! Turns out I was having issues with the computer itself launching installshield so it wouldn't keep the factory RUU running. I did it from a different computer and it did it in stride.. I'm so happy to have this thing back. So on a sidenote I had to rwlock bootloader and then I had to reload the factory RUU.
Hey All,
Finally got my nexus 6 and I'm pumped to have a developer phone again. Haven't done anything since I got rid of my galaxy nexus a year or so ago, so I'm a bit rusty. Sorry if this has been posted before, I searched but couldn't find anything related to this. Long story short, I had my phone unlocked and rooted and have TWRP installed fine. I just went in and cleared the cache, dalvik cache, and fixed permissions... and now I'm stuck in a bootloop. After researching I'm pretty sure it was the fixed permissions that messed it up, I didn't know that it didn't work on lollipop at the time. I've come to the conclusion I need to reflash the stock images and start from scratch. The only problem is I'm currently stuck at work for another 4 hours and can't use adb at all on this computer. So I'm wondering if anyone knew of another way to fix from just the phone. Thanks in advanced guys!
rev89 said:
Hey All,
Finally got my nexus 6 and I'm pumped to have a developer phone again. Haven't done anything since I got rid of my galaxy nexus a year or so ago, so I'm a bit rusty. Sorry if this has been posted before, I searched but couldn't find anything related to this. Long story short, I had my phone unlocked and rooted and have TWRP installed fine. I just went in and cleared the cache, dalvik cache, and fixed permissions... and now I'm stuck in a bootloop. After researching I'm pretty sure it was the fixed permissions that messed it up, I didn't know that it didn't work on lollipop at the time. I've come to the conclusion I need to reflash the stock images and start from scratch. The only problem is I'm currently stuck at work for another 4 hours and can't use adb at all on this computer. So I'm wondering if anyone knew of another way to fix from just the phone. Thanks in advanced guys!
Click to expand...
Click to collapse
you can try flashing any rom, since you have twrp installed, or you can try wiping data(factory reset).
simms22 said:
you can try flashing any rom, since you have twrp installed, or you can try wiping data(factory reset).
Click to expand...
Click to collapse
Unfortunately, I do not have any ROMs saved on my phone yet. I just got it last night with only maybe an hour or two of playing time. I also tried factory reset through TWRP and am still experiencing the bootloop. Would formatting data help? I feel like it would, but like I said, I'm rusty.
rev89 said:
Unfortunately, I do not have any ROMs saved on my phone yet. I just got it last night with only maybe an hour or two of playing time. I also tried factory reset through TWRP and am still experiencing the bootloop. Would formatting data help? I feel like it would, but like I said, I'm rusty.
Click to expand...
Click to collapse
you can try, i dont think itll help. all you got to do is download any rom/gapps/supersu to your phone then flash it. i use rastapop.
simms22 said:
you can try, i dont think itll help. all you got to do is download any rom/gapps/supersu to your phone then flash it. i use rastapop.
Click to expand...
Click to collapse
I know, but I can't boot my phone to download it. Hence, why I'm going to have to flash the stock images when I get home. How is rastapop? I need to find something since the big names aren't out yet. I'll try it out later once everything is fixed. I'm mad I ran into this boot loop because custom rom was next on my list of things to do haha
rev89 said:
I know, but I can't boot my phone to download it. Hence, why I'm going to have to flash the stock images when I get home. How is rastapop? I need to find something since the big names aren't out yet. I'll try it out later once everything is fixed. I'm mad I ran into this boot loop because custom rom was next on my list of things to do haha
Click to expand...
Click to collapse
you didnt happen to make a backup in recovery, did you? if you did, just restore it.
simms22 said:
you didnt happen to make a backup in recovery, did you? if you did, just restore it.
Click to expand...
Click to collapse
Nope, would have made life a lot easier if I did. I was just kicking myself in the ass for that earlier.
Edit: nvm, forgot you don't have adb access
Sent from my Nexus 6 using XDA Free mobile app
Thanks for the help guys. I'm just gonna start from scratch when I get home... god I hate not having a phone.
Yah I realized fixing permissions messes it up. And also if u wipe internal storage the phone looses the system ui and the back home menu buttons as well
well thats good to know. Will it still do that if I'm not encrypted?
rev89 said:
Unfortunately, I do not have any ROMs saved on my phone yet. I just got it last night with only maybe an hour or two of playing time. I also tried factory reset through TWRP and am still experiencing the bootloop. Would formatting data help? I feel like it would, but like I said, I'm rusty.
Click to expand...
Click to collapse
Probably too late to do, but USB-OTG cable and a jump drive. I have downloaded stuff on work PC, copied to jump drive and flashed it on phone with TWRP from the jump drive.
I can personally confirm the permission fix in TWRP recovery breaks the stock L5.0.0 and 5.0.1 and I assume probably most ROMs? There seems to be several threads about this.
githyanki said:
Probably too late to do, but USB-OTG cable and a jump drive. I have downloaded stuff on work PC, copied to jump drive and flashed it on phone with TWRP from the jump drive.
Click to expand...
Click to collapse
you can flash from a jump drive? I didn't know that
Hi everbody, I have a rooted phone which I wanted to unroot to be able to install the 5.1.1 update. But when I unrooted the phone without even doing a factory reset or cleaning the cache or all of those wiping the phone procedures, the phone got totally wiped and also the memory got completely wiped with all folders and whatever gone. Pictures are backed up to Google Drive and numbers are in Google Contacts but there are some folders and backed up apps that I wanted to have.
Is there any way this can be restored? I'm guessing there is not, but I still wanted to put the question out there if anybody knows a way?
Sia_ said:
Hi everbody, I have a rooted phone which I wanted to unroot to be able to install the 5.1.1 update. But when I unrooted the phone without even doing a factory reset or cleaning the cache or all of those wiping the phone procedures, the phone got totally wiped and also the memory got completely wiped with all folders and whatever gone. Pictures are backed up to Google Drive and numbers are in Google Contacts but there are some folders and backed up apps that I wanted to have.
Is there any way this can be restored? I'm guessing there is not, but I still wanted to put the question out there if anybody knows a way?
Click to expand...
Click to collapse
Always back up before starting. They are gone. Lesson learned.
Sia_ said:
Hi everbody, I have a rooted phone which I wanted to unroot to be able to install the 5.1.1 update. But when I unrooted the phone without even doing a factory reset or cleaning the cache or all of those wiping the phone procedures, the phone got totally wiped and also the memory got completely wiped with all folders and whatever gone. Pictures are backed up to Google Drive and numbers are in Google Contacts but there are some folders and backed up apps that I wanted to have.
Is there any way this can be restored? I'm guessing there is not, but I still wanted to put the question out there if anybody knows a way?
Click to expand...
Click to collapse
1) Not sure why your device got wiped...
2) Only way to restore is if you had a backup stored off line...
3) There is no reason to "unroot" if you intend to fastboot flash the factory image.
4) Using the "unroot" feature is NOT sufficient if you want to flash the OTA update. It still leaves a few modified files around, and the updater script will not install the OTA. You will need to fastboot flash the factory system.img. If you are going to do that, then just fastboot flash 5.1.1 and be done with it.
cam30era said:
1) Not sure why your device got wiped...
2) Only way to restore is if you had a backup stored off line...
3) There is no reason to "unroot" if you intend to fastboot flash the factory image.
4) Using the "unroot" feature is NOT sufficient if you want to flash the OTA update. It still leaves a few modified files around, and the updated will not install the OTA. You will need to fastboot flash the factory system.img. If you are going to do that, then just fastboot flash 5.1.1 and be done with it.
Click to expand...
Click to collapse
it will wipe your storage when you fastboot lock your bootloader
simms22 said:
it will wipe your storage when you fastboot lock your bootloader
Click to expand...
Click to collapse
Right. OP didn't say he relocked (and hopefully he didn't).
cam30era said:
Right. OP didn't say he relocked (and hopefully he didn't).
Click to expand...
Click to collapse
lol, i assumed he did, as thats what i would consider part od "unrooting". if he did, then thats why its wiped. if he didnt, then im clueless :angel:
simms22 said:
lol, i assumed he did, as thats what i would consider part od "unrooting". if he did, then thats why its wiped. if he didnt, then im clueless :angel:
Click to expand...
Click to collapse
We are definitely in the same camp on that.
simms22 said:
lol, i assumed he did, as thats what i would consider part od "unrooting". if he did, then thats why its wiped. if he didnt, then im clueless :angel:
Click to expand...
Click to collapse
Op what "method" or steps did you take to "un-root"?
Manually, or some toolkit? Did you re-lock your bootloader, or check or forget to un-check some sort of reset my phone to factory settings setting?
has any one been having any trouble with their wifi on their nexus 6, randomly the wifi toggle will stop working the toggle will be off and it still says "Turning Wi-Fi on..." i've booted into recovery and cleared cache and rebooted the phone and it worked the first time and it's been acting up again and this time clearing the cache isn't working does anyone else have any ideas without doing a factory reset.
humpty123 said:
has any one been having any trouble with their wifi on their nexus 6, randomly the wifi toggle will stop working the toggle will be off and it still says "Turning Wi-Fi on..." i've booted into recovery and cleared cache and rebooted the phone and it worked the first time and it's been acting up again and this time clearing the cache isn't working does anyone else have any ideas without doing a factory reset.
Click to expand...
Click to collapse
maybe try just flashing the system img, then wipe cache's again before booting. if that doesnt work, its may be time for the dreaded fdr.
I've never been into flashing system img & fdr? It's just sad because I had the same issue before also losing signal with my device. Til I got a replacement and the replacement device is starting to act up also.
Sent from my Nexus 6 using XDA
bweN diorD said:
maybe try just flashing the system img, then wipe cache's again before booting. if that doesnt work, its may be time for the dreaded fdr.
Click to expand...
Click to collapse
okay so put the phone in recovery and did cache wipe and reset it from recovery also and got everything set up again and still it shows Wi-Fi toggled off and saying turning on Wi-Fi im not sure what todo at this point.
https://goo.gl/photos/bdHB8Nw2tbH71LMj6
humpty123 said:
okay so put the phone in recovery and did cache wipe and reset it from recovery also and got everything set up again and still it shows Wi-Fi toggled off and saying turning on Wi-Fi im not sure what todo at this point.
Click to expand...
Click to collapse
my only other suggestion would be to re-flash. you could try just the system partition, but if it were me i would just go all in for full clean flash.
im sure Simms will get on me for saying so, but you can just grab wugs toolkit and be done in 20min or so.
bweN diorD said:
my only other suggestion would be to re-flash. you could try just the system partition, but if it were me i would just go all in for full clean flash.
im sure Simms will get on me for saying so, but you can just grab wugs toolkit and be done in 20min or so.
Click to expand...
Click to collapse
I've never flashed before i know from what i hear its really easy for Nexus devices. but i'm just curious what would of caused this like from my first N6 since December and it acts up now in Sept and having the replacement N6 acting up the same way.
Is it rooted with mods or completely stock? If stock, try deleting the saved wireless networks..
danarama said:
Is it rooted with mods or completely stock? If stock, try deleting the saved wireless networks..
Click to expand...
Click to collapse
100% stock I can't get access to any saved networks at all
https://goo.gl/photos/34veZPQvW3pLiB5YA
humpty123 said:
I've never flashed before i know from what i hear its really easy for Nexus devices. but i'm just curious what would of caused this like from my first N6 since December and it acts up now in Sept and having the replacement N6 acting up the same way.
Click to expand...
Click to collapse
these random issues usually come from a corrupt file, either by an update or some other means. its hard to impossible to pinpoint the cause usually.
if you never flashed before, its best to read up on it a bit first. wugs walks you through the steps, from downloading the files, and drivers, to the flashing. its not foolproof, but if you follow the lead of the script, its not hard to figure out.
bweN diorD said:
these random issues usually come from a corrupt file, either by an update or some other means. its hard to impossible to pinpoint the cause usually.
if you never flashed before, its best to read up on it a bit first. wugs walks you through the steps, from downloading the files, and drivers, to the flashing. its not foolproof, but if you follow the lead of the script, its not hard to figure out.
Click to expand...
Click to collapse
well i have before but that was so long ago and that was for my MyTouch and HTC Sensation but that was years ago. Now I know things are easier but I've never really been into flashing and the only reason I did back then was for updates and different version of Sense UI but since I've been using Nexus Devices I didn't have a need or desire to actually flash. Pretty much I'm a NOOB! :laugh:
but I don't see why wouldn't a factory reset fix it. even if it was temp.
humpty123 said:
well i have before but that was so long ago and that was for my MyTouch and HTC Sensation but that was years ago. Now I know things are easier but I've never really been into flashing and the only reason I did back then was for updates and different version of Sense UI but since I've been using Nexus Devices I didn't have a need or desire to actually flash. Pretty much I'm a NOOB! :laugh:
but I don't see why wouldn't a factory reset fix it. even if it was temp.
Click to expand...
Click to collapse
a factory reset only deletes data, it does not restore any of the file system to its original state.
bweN diorD said:
a factory reset only deletes data, it does not restore any of the file system to its original state.
Click to expand...
Click to collapse
oh... so when I called Motorola they told me to wipe cache how did that help the first time ?
humpty123 said:
oh... so when I called Motorola they told me to wipe cache how did that help the first time ?
Click to expand...
Click to collapse
clearing the cache is always a good idea, i think i suggested that earlier.
i dont know how to explain well what cache is exactly, its not part of the file system, its more like temp data storage i believe.
bweN diorD said:
clearing the cache is always a good idea, i think i suggested that earlier.
i dont know how to explain well what cache is exactly, its not part of the file system, its more like temp data storage i believe.
Click to expand...
Click to collapse
yeah i tried that a few times today and it did nothing... i'm about to give up since i don't have a PC anymore i use a Chromebook
humpty123 said:
yeah i tried that a few times today and it did nothing... i'm about to give up since i don't have a PC anymore i use a Chromebook
Click to expand...
Click to collapse
def of cache from google
"In cell phones and networks, a cache usually refers to a memory storage area in the phone or network that stores copies of information that is likely to be needed in the near future, so it can be accessed faster."
i dont know how to flash with a chrome book, if possible. sorry
bweN diorD said:
def of cache from google
"In cell phones and networks, a cache usually refers to a memory storage area in the phone or network that stores copies of information that is likely to be needed in the near future, so it can be accessed faster."
i dont know how to flash with a chrome book, if possible. sorry
Click to expand...
Click to collapse
all i know it happened a day after i got the last update from T-Mobile. i should them back and tell them i'm having the same issues with my phone have them replace it for me again.
humpty123 said:
all i know it happened a day after i got the last update from T-Mobile. i should them back and tell them i'm having the same issues with my phone have them replace it for me again.
Click to expand...
Click to collapse
thats pretty consistent with what i said earlier. these type of issues frequently arise after updates. files dont update exactly right and something gets corrupted.
bweN diorD said:
thats pretty consistent with what i said earlier. these type of issues frequently arise after updates. files dont update exactly right and something gets corrupted.
Click to expand...
Click to collapse
i decided to call T-Moblie and talk to them they told me to take it to a store and get it dianogsed and they will call to get it replaced since it is the 64GB and stores don't have it.... I just want the Wi-Fi to work even though i don't use it all the time but still.
I'm gonna sell this phone as rooted, so yes I DO KNOW the factory resets keeps the root and recovery and all that. But can I SAFELY do a factory reset from the Settings, just to remove my personal info. The phone has stock rom, but is rooted and has TWRP installed. Thanks.
uRager said:
I'm gonna sell this phone as rooted, so yes I DO KNOW the factory resets keeps the root and recovery and all that. But can I SAFELY do a factory reset from the Settings, just to remove my personal info. The phone has stock rom, but is rooted and has TWRP installed. Thanks.
Click to expand...
Click to collapse
I'd use a Rom Update Utility (RUU) on it before selling it... You can always just flash the recovery after, the same way you did it before. Because that will definitely get rid of anything you have on it, and I would put a different SD card in it to!
MrMike2182 said:
I'd use a Rom Update Utility (RUU) on it before selling it... You can always just flash the recovery after, the same way you did it before. Because that will definitely get rid of anything you have on it, and I would put a different SD card in it to!
Click to expand...
Click to collapse
Ah gotcha! Thanks
Just out of interest, if I just did a plain reset in settings, would it like, screw up my phone? I assume not, since the rooting/recovery is stored in different partitions, and factory resets only /data (user data)?
uRager said:
Ah gotcha! Thanks
Just out of interest, if I just did a plain reset in settings, would it like, screw up my phone? I assume not, since the rooting/recovery is stored in different partitions, and factory resets only /data (user data)?
Click to expand...
Click to collapse
No it won't screw up the phone but the thing is your personal information could still be on there just overwritten and someone who's smart enough could still get the information restored and do whatever with it so if you've done banking and stuff on it I'd advise you to use the RUU and completely wipe the SD card or put another one in there because you can still restore overwritten information..