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I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
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Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
Similar Issues
spunks3 said:
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
Click to expand...
Click to collapse
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Click to collapse
Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
githyanki said:
Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
Click to expand...
Click to collapse
Yep, it is there, I can toggle between on and off, I can also select it in the accessibility menu too.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
Click to expand...
Click to collapse
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
sadly after a factory image install, auto rotate is still not working
EDIT: TRIED AGAIN AND AUTO ROTATE IS WORKING... but now my cell service is not working. I'm chalking it up to a bad factory image download and trying yet again....
EDIT #2: did another factory image install and radio is working. and auto-rotate works... PHEW
spunks3 said:
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
Click to expand...
Click to collapse
I had a conversation, with Motorola support and they seem to think the only option is repair/replace. I will be speaking to a memeber of the aftercare sales team tomorrow, ill update tomorrow.
Hey I'm having a similar issue, I bought my nexus 6 in mexico no more than a month.. Today it slipped from my pants and felt screen down.. Had a few scratches but nothing to bad.. Well I haven't noticed that after the fall my auto rotate is not working.. Camera, videos, photos etc. Nothing auto rotates, the only thing I can see in landscape is YouTube because of the option to see it on landscape.. I don't know what to do, I have re booted the phone 3 times and nothing.. I'm thinking in installing the firmware or something like that but I need some help with it.. I don't know if someone can help me this???
Having both issues.. No auto-rotate and I've lost all cellular connectivity. Wifi works fine though. The heck is going on?
Has anyone else found a resolution to this?
All of a sudden mine decided to stop rotating earlier today and even though I can toggle it in the quick settings, nothing changes. I've since rebooted a couple of times but no luck so far. I'm on 5.0.1 by the way, non rooted, straight out of the box.
Edit: I've downloaded "Accelerometer Monitor" and confirmed that the accelerometer is responsive in Y,Z axis but the X axis was flat lining. I gave it a gentle slap onto the palm of my hand and all of a sudden the X axis jumped to life. It's as if the axis was stuck or something. It's responding now, though I have still had a few strange issues, like apps going to landscape when the phone was being held in portrait.
I've recently flashed the stock rom for my Xperia V as described below for locked bootloader.
http://forum.xda-developers.com/showthread.php?t=2796554
Since then I face problems with the display/phone acting weirdly . About twice a day I can't turn the display back on (display unlock). In this state the phone actually freezes somehow. One strange exampled I've seen today: I received a mail message, with the set signal sound and notification LED. I wanted to check the message but couldn't turn on the display. So I checked if I can call myself with another phone but the mailbox turned on immediately. The notification LED was still active so I'm not sure if the phone actually freezed or not. The only thing I can do at this state is to remove the battery and restart the phone.
Another problem I've since flashing the rom is that when I start a call is that the display turns off immediately no matter if I place my finger/face over the proximity sensor or not. Funny thing is that the call can be held as usual, but after that I'm not able to hold the call as the display won't turn on until the call partner ends it. When he has ended the call the display turns back on. Right now I really don't know what to do.
Here is the history how the problem started:
- dropped phone on floor and display broke
- exchanged display
- I've had installed Xposed installer on external SD card and modified some things on the launcher. While I was waiting for the new display I've used the SD card in a different phone. This has somehow messed with the Xposed settings I assume.
- After I booted my phone with the new display in place and external SD inserted the UI crashed all the time and the launcher won't come back. So I've restored the system with the androids included function.
- This is where I first saw the above described problem.
- I've tried a different, modded rom. With this the display problem didn't occur but the battery performance was really bad.
- Installed stock rom from link above. Now problem with display present again. So maybe there is an issue with the original 4.3 rom?
Has anybody experienced the same issues as I do right now? I really don't know what to do but the problems really annoy me.
Thanks!
Try to repair it using PC companion
Didn't work. Same problem remains.
Ok, I was able to fix the issue with the display turning itself off during voice call.
The headphone connector does somehow connect the light and proximity sensor to the phones mainboard. This connector didn't sit properly inside the middle phone case which cause a bad connection to the sensors. I've reassembled the whole phone and now this problem has disappeared.
The other problem still remains, I hoped it is linked to the display proximity sensor problem, but now it is clear that this has some other source.
Is there some kind of app monitor available? I assume that there is some app which causes the various hang up, but I have plenty of them installed and deinstalling always just one of them and monitor for various days will last for months.
Is there any possiblity to find out if the lock ups are caused by some app?
Really nobody in here who has any ideas? I've now exchanged the display to a new one as I thought it's caused by a faulty display connector, but the problem remained. I'm running out of ideas now.
Has anyone else had problems with auto screen rotation,mine has twice now in 4 days started either getting stuck in landscape mode or would start rotating back and forth by itself,I fixed it for now by clearing cache,but curious if anyone else has had this issue.
I have the same problem on 910c variant, even factory reset does nothing, I hope it is not a faulty hardware
Ditto on my 910T3 TMo. Stock rooted. Auto screen rotate stopped working 2 days ago.
I have wiped cache and dalvik.
I have tested sensors with other apps (they work).
I have run self tests (dial *#0*#)
I disabled all Xposed modules
I tried 3rd party screen rotation app
None of these have resolved the problem.
Also tried wiping Dalvik and cache and reflashing the kernel.
That didn't fix the issue either.
the problem seems to happen when the phone is hot, because when I wake up In the morning I turn it on and doesn't have the problem
I have the same exact issue. I've replaced my phone 3 times because of it. BTW I'm on 910T.
Hopefully this new software update that just rolled out fixes this issue.
I also noticed when in the camera app, if i rotate the phone between portrait and landscape, the controls on the screen rotate appropriately.
So again, that verifies the sensors are working and it isn't a hardware issue for me.
Also tried using stock launcher, but no change.
Am about ready for a factory reset.
I've experienced this also but I thought/think it was a Nova launcher bug that seems to have corrected itself.
Since the recent update everything has been running fine. So far I haven't gotten the screen rotation issue!
It used to happen at least 2 times a day. I think it might just be a software based issue.
SM-N910T still on 5.0.1 stock having the same issues. It gets stuck in landscape, stays stuck in over landscape position.
I ended up doing a factory wipe and updating to the stock rooted DOK2 rom that just came out.
So far no issues and screen rotation is working (along with several other nuisance issues that went away).
Just as an update I lost screen rotation on DOK2 stock rooted ROM. However, I believe it may have been related to some debloat cleanup I was doing.
Under Ti Backup I searched for "facebook" and manually forced uninstall of the 4 "system" apps that came up.
I don't know what any of those would have to do with screen rotation, but one of them does.
I was not able to successfully restore those files via Ti Backup either, so ended up dirty flashing the same DOK2 zip file to restore them.
That fixed it. So rather than forcing uninstall of those files I just removed updates and disabled them via the android app manager.
So far so good.
Just got this phone days ago and flashed fresh new .205 firmware, then configed the phone and installed apps on it.
Everything appears fine, but suddenly all auto-start apps stop auto-starting after phone boots, until I unlock my phone manually, then finally they can start in the background.
What could cause this to happen? My other phone, Xperia XZP with exact same apps and settings works fine with no problem.
Update: app-start turns normal after disabling PIN. But how? Why? Can I turn it on again?
Update: apps stopped auto-starting again after fingerprint(PIN) is enabled. Really need some help here. Smart lock also appears broken, it just shows a blank screen in its settings page.
Update 2:
OK now I know it's caused by a feature called "FBE" and I have to do a factory reset to get rid of it. So damn great. I hate these companies.