Can't hear caller - Xperia Z Q&A, Help & Troubleshooting

I have 5.0.2 from sony and sometimes when i call to someone or someone call to me i can't hear anythink unless i switch to speaker.. Wtf is wrong ?
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MrGohut said:
I have 5.0.2 from sony and sometimes when i call to someone or someone call to me i can't hear anythink unless i switch to speaker.. Wtf is wrong ?
Sent from my Xperia Z using XDA Free mobile app
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I got the same problem...the internal ear speaker is dying...needs to be replaced

Ye, but that's the problem. I don't have warranty

Common issue, reboot and see if that works. however it is really annoying

So they can still fix it in 5.1, right? Or it is just an hardware issue in Z like Paduretu Ionut said?

Had the problem in KK too...so i'm guessing it's hardware...

crap ;/ well so far it works well with soundabout... we will see...

Related

Call comes through speaker!!

Hi All,
Since the past two days, whenever someone calls and I pick up the phone, the sound comes through the speaker, i.e. very high. I have to reduce that sound using the volume buttoms. This happens with only a few calls, not all. I have a screen protector on the phone, as usual.
I have restarted, reset, etc. to no success.
Can anyone suggest what the problem is?
Thanks
Are you using any sound mod?
Sent from my Sweetheart Xperia Z
mandarjoshiin said:
Are you using any sound mod?
Sent from my Sweetheart Xperia Z
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No. I have not rooted it either.
That's strange.. Try disabling xLoud..
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Restart, reset?
How bout trying to repair with Sony update service?
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LitoNi said:
Restart, reset?
How bout trying to repair with Sony update service?
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I have done that yesterday as well. No luck. The problem still persists.
mine is like that as well. i can hear it even in the back of the phone... I checked clearsound and uncheck xloud and it got a little better but i still need to turn down the volume to people not listen to my conversation :x
when you state "speaker" you are referring to the speaker on the bottom right?
or do you mean the vibration through the back (near the camera area)?
edit: just did a test, it feels like its coming out from the speaker speaker but its not, the sound feels like its actually coming from the near back. I guess its not sealed tightly or just xperia z has really good loud earphone speaker.
No i was talking about the call speaker. Sry if i misunderstood
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Flash another ftf file and see if the problem still persist.
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When i shake my xperia V, something sound inside...is it normal?

When i shake or move fast my xperia v something sound inside. Not the buttons of volume or the switch on button because i press them and still something sound...dont know if i should go to the shop to use the guarantee or its normal...
Thanks all bros
I think you should go becouse mine is normal no sound or someting like that .
Dropdeadsilent.
Mine makes a sound too, but i think a thread like that was already discussed here on XDA and lots of Xperia V users said that they phones too have a sound when shaked.
I bought mine on April, 2013, It's working a 100% fine.
Mine too...
That started when the usb cover was pulled off the phone by accident... I think a little plastic piece was left inside perhaps...
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Its normal dude, dont worry.
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Incoming calls

Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
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Aegethir said:
Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
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Same here, seems the priblem is latest Sony Sociallife update.
Try the following: clear cache and data, uninstall updates, deactivate app, restart. Let me know.
thegios said:
Same here, seems the priblem is latest Sony Sociallife update.
Try the following: clear cache and data, uninstall updates, deactivate app, restart. Let me know.
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Well, what I did was have someone call me, and call answering was sent to external speaker as usual. During the conversation, I plugged in the headphones and call went to headphones, and then, during the call, I removed them.
After that, I had another three incoming calls, and everything went back to normal, calls were directed to internal audio, not external.
I did that, because I remember that two days ago I was using Walkman app, headphones on, and phone rang. Answered the call from phone's dialler app, and all was fine. And since then, it all started with calls to external, like the phone did not "remember" that headphones were removed.
But that is just my guess, since it seems this plugging/unplugging headphones now fixed it. But you also might be right, since it's two days ago that I've updated Socialife app indeed.
I will keep monitoring incoming calls' behavior, and if it reverts back to external, I will unistall updates, and clear cache etc.
Oh, and before doing the headphones trick, just plain restarting the phone didn't work.
Let me know if you can pinpoint more exactly the cause of all this.
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Aegethir said:
Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
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u place your phone on a flat surface? if its so, than the phone is helping u to use external speaker since u r not not bringing up the phone to your ear.
This just started happening to me to, was going to post about it. Going to try some of your suggestions.
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chunlianghere said:
u place your phone on a flat surface? if its so, than the phone is helping u to use external speaker since u r not not bringing up the phone to your ear.
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No, phone is not on a flat surface, it is happening even when I put it to my ear, the call stays on external speaker, and I have to tap the on-screen button to direct it to internal speaker.
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Lancerz said:
This just started happening to me to, was going to post about it. Going to try some of your suggestions.
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In my case it seems that the headphones trick did the job (so far), but if it will persist, I will take a closer look at the Socialife app as well.
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Happening here with me as well. Can anyone confirm if it's socialife?
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Avantiel said:
Happening here with me as well. Can anyone confirm if it's socialife?
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I can confirm is not haha....I have the app disabled since I got the phone never used it so don't think it's that
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I have that issue too
But not all the time
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The headphones trick worked let's hope that it will stay like that now
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cippi21 said:
The headphones trick worked let's hope that it will stay like that now
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Well, this morning I took a call, and again, on external speaker...
I uninstalled Socialife updates, see how it goes from there.
I don’t have the slightest idea why this started to happen..
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Yea it's a strange issue just started out of nowhere...:-/
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Well, if anyone's got any idea, or a work around, feel free to share
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I have the same problem here, not all the time but in almost 10 percent of my calls, it is not really annoying but its weird because all started from nothing. Any idea!? I removed social and still the same
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I am facing the same problem in 257. n i remember that few days ago i received the call through headphones.
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Maybe if we clear data and cache from the phone app fixes the problem?...my problem is gone after doing the headphone trick so can anyone else try it or did anyone tried it already?
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I did the headphone trick, but it didn't work for long, after three or four calls, it reverted back to external speaker.
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Aegethir said:
I did the headphone trick, but it didn't work for long, after three or four calls, it reverted back to external speaker.
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Hello.
I tried:
Disable Sony social l./uninstall updates.
Phone cache clear.
Software repair via Sony pc compaion.
Problem not solved.
Always after phone restart, first incomming call goes to L.speaker.
So Today i tried to uninstall latest Google chrome update(28.02.2014).
After phone restart first incomming is ok- loudspeaker is disabled!
So maybe its a Google chrome problem?

Speaker problems?

Since the kitkat update has anyone encountered problems with the speaker whilst talking on the phone? Everybody has trouble hearing me whilst talking,
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i
kingchristy123 said:
Since the kitkat update has anyone encountered problems with the speaker whilst talking on the phone? Everybody has trouble hearing me whilst talking,
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did u check if it s wet or not?!!?
cause u get this problem after software update it s not because of mic hardware
SO repairing firmware by PCC can be possible solution.
:good:
kingchristy123 said:
Since the kitkat update has anyone encountered problems with the speaker whilst talking on the phone? Everybody has trouble hearing me whilst talking,
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Re-update the phone again.
It seems it is a software problem not a hardware problem.
The Z1 will encounter different problems after updating. The original file lost during update or there is a bug.

z1s blue tooth problem

I recently got a new z1s after my first one broke. Sony sent brand new phone. Things seem to b Ok except for bluetooth. It breaks up. And has a delay sound where it sounds like it echoing. Does anyone else have this issue??
freckzula said:
I recently got a new z1s after my first one broke. Sony sent brand new phone. Things seem to b Ok except for bluetooth. It breaks up. And has a delay sound where it sounds like it echoing. Does anyone else have this issue??
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No, works great for me. I'd exchange it.
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