[Q] - Xperia Z3 Compact Q&A, Help & Troubleshooting

My xperia z3 compact is working but no display, when I plug my head set i can play it on headset button bu I cannot unlock my phone because there is no display at all. Please help me fix i. I can't see anything. It is turning on but no "sony" word appears. Thank you

Repair with PcCompanion. Try it.

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[Q] Can't type password because "unlock" doesn't work

Hello.
I searched the forum a bit if there is a similar thread as mine but I haven't found one that would help me out.
I was clumsy and my Xperia X1 fall on the floor and now my uper slide part of Xperia lost connection. So my screen and buttons (PANEL, OK, take the cal, reject the call...) on it don't work. I will take my Xperia to a repairshop but first I would like to download all my stuff stored in it. But... there starts the real problem. I locked my Xperia so when I connect my Xperia to computer, with ActiveSync, it gives me the "Your device is curently Locked. To connect to or to synchronize with PC, please unlock your device.", but I can no type the password because my screen is broken. I tryed to type it with keyboard (the lower part of Xperia works) but there is no "Unlock" button like it was on the touch screen. I know that the keyboard works because the Xperia makes sound when I press enter and the keboard lightens up when I slide the uper part to open it. I know what my password is but can not confirm it... I tryed enter... ok... but nothing works... does anyone know wich button on the keyboard works? Can people that have Xperia X1 try wich one works... because I am working blind here
Is there a programm that maybe displays the screen of the Xperia on the PC screen so that I can type the password on the PC?
I don't want to hard reset because then I will lose all my data. And I also don't want to take my phone to repairshop before I duplicate my data.
Please help. If there is help
You could use mymobiler to display the screen of the xperia on your pc but I fear it won't work while your device is locked. Nevertheless you could try it.

[Q] Sony Xperia Z suddenly stopped working

My Sony Xperia Z suddenly stopped working today. I connected it to the charger yesterday, and when I tried to turn it on today it won't respond. I tried to do the reset by holding power up and the power button, but with no result. The red LED is constantly on.
Is there anything I can do?
Service
explain more about it
just turn off and charging then not turn on !
didn u root it
or install bad app or configure setting wrongly?

Xperia z weird display problems

I have been using my Xperia z for about a year and everything was great until recently I have experienced weird problems. Now my power button is not working I can't lock my phone and I have to wait for screen to sleep. Now the weirdest problem is that when I wake up the screen (by pressing the volume button) the display is not responding at all just like it appears that touch screen has been disabled. When I reset my phone it all got to normal but then again if the screen went to sleep than it will never be responding and I have to reset my phone again and try not to lock the screen.
Help What is wrong with my Xperia??
Have you tried to repair the phone software with the Sony PC companion ? Click Start the "Support Zone", then click on the start button for "Phone / Tablet Software Update" then click on the blue line that says "repair my phone / tablet" and follow the instructions. Hope this helps. :good:

[Q] can this xperia Z be brought back to life?

I have an xperia L, which is working perfectly, I wanted to swap it with an xperia Z that is faulty, the xperia Z powers ON, loads to the lockscreen, after inputting the lock code it goes OFF and goes back to the sony logo and gets to the lock screen and goes off agn continously. But i can quickly hold the power botton to power it off in the process. It charges very well when plugged. Please I want to know if the problem can be solved? Can I bring it back to life? And how can I do it. Please I need to know before I swap it. Please reply me, am new here. U can give me details on how to do it. Thanks.
akahomeemma said:
I have an xperia L, which is working perfectly, I wanted to swap it with an xperia Z that is faulty, the xperia Z powers ON, loads to the lockscreen, after inputting the lock code it goes OFF and goes back to the sony logo and gets to the lock screen and goes off agn continously. But i can quickly hold the power botton to power it off in the process. It charges very well when plugged. Please I want to know if the problem can be solved? Can I bring it back to life? And how can I do it. Please I need to know before I swap it. Please reply me, am new here. U can give me details on how to do it. Thanks.
Click to expand...
Click to collapse
Hi 1st try to fix him in PCcompanion,make a repair of the device and see if it works!
ok, @boanoite, thanks for your reply
But I need to be sure it has nothing to do with the hardware.
Is it possible it could be the hardwares fault? After swapping my working xperia L for the Z I can't collect my XL back if the XZ doesn't work.
akahomeemma said:
But I need to be sure it has nothing to do with the hardware.
Is it possible it could be the hardwares fault? After swapping my working xperia L for the Z I can't collect my XL back if the XZ doesn't work.
Click to expand...
Click to collapse
I cant anwser you that,try what i said,it's quick,and you will se if it works!
Any dificulty just say!

[Q] Black screen of death ? Any survivors ?

Hello all,
I own a Z3 Compact since now 4 months, I bought it abroad, in Qatar and went back to Belgium after.
Overall, I'm very happy of it. Nothing to say.
Yesterday, the phone was almost full in battery, connected in bluetooth in the car... I tried to pick it up and turn it on, it wasn't working anymore. The screen stay black. I tried to turn it off, then on, impossible.
I tried to push the vol up and down then power button all together during 30 sec, nothing worked.
I tried to press the yellow button near the sim card, nothing helped.
I also tried to do all those combinations with the power plug connected, but even the power led is not showing up !
The phone seems to be turned off and I'm unable to turn it on again. I've read some forums and it looks like it's a common problems with Sony Xperia phones (ex: Link).
The date on the paper near the sim slot says 14W36 (Year 2014, Week 36).
I'm wondering if I should return the phone to Sony for warranty ?
If yes, do you think it will work even if the phone hasn't been bought in Belgium ?
Thanks
Tried Sony's FlashTool ?
Hi,
before I send it back, I would try Sony's Flashtool.
Search for "Sony flashtool"
Read carefully and good luck
Br
NorSamsUser
NorSamsUser said:
Hi,
before I send it back, I would try Sony's Flashtool.
Search for "Sony flashtool"
Read carefully and good luck
Br
NorSamsUser
Click to expand...
Click to collapse
Hello,
The phone doesn't even get recognized by any software on the PC.
Anyway, the phone will be returning in waranty tomorrow morning, I'm crossing my fingers.
Such problem makes me really wonder if these phone are worth it.
Hi,
The phone went back in warranty in a Sony repair center in Alsace (FR).
They replaced the motherboard, not the phone is working perfectly.
I hope I won't have the problem again.

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