[Q] Bluetooth audio problem - Moto X Q&A

Hello,
I just started having problems playing audio from my 2013 Moto X (XT1060 stock KitKat 4.4.4 on Verizon) to my car (2010 Ford Escape with Sync). Bluetooth is working, because I can make and receive a phone call through the car. I just can't get any audio to play, from apps like Google Play Music and BeyondPod. It looks like it is playing in the app because the time slider moves through the track. But no sound comes out of the car speakers or the phone speaker. Headphones work fine, and out of the car when not connected to bluetooth, the audio will play through the phone speaker. It also works with a little bluetooth speaker I have, so I know bluetooth audio does work.
Things I've tried:
Unpair the phone from the menu in the car, then re-pair.
Unpair from the phone, then re-pair.
Reboot the phone (multiple times).
Checked the bluetooth settings for Sync. Under "profiles" both "Phone audio" and "Media audio" are listed and both are checked.
The only recent change that I can think of that might have affected is that I paired my phone yesterday to my new Amazon Echo. Then today no audio in the car. So I also un-paired the Echo, and even removed the Echo app from my phone. But still no audio working in the car.
Any ideas of anything else I can try? Is there some system app that needs to have it's cache and/or data cleared? The only other thing I can think of would be to factory reset my phone, but I hate to go there. It would be a major PITA to get my phone set up again. When I get back home tonight, I'll try it in my wife's car, which also has Sync.

dirtysox said:
Hello,
I just started having problems playing audio from my 2013 Moto X... <snip>
Click to expand...
Click to collapse
Update: I tested it with Sync in my wife's 2014, and it works fine. Makes me think it's more a problem with the Sync system in my car, rather than my phone.

dirtysox said:
Update: I tested it with Sync in my wife's 2014, and it works fine. Makes me think it's more a problem with the Sync system in my car, rather than my phone.
Click to expand...
Click to collapse
Yes it was something to do with Sync. I went to syncmyride.com, and found an update to the Sync software in my car. So I went through the process of downloading it to a flash drive, and updating the system. And now I can stream audio over bluetooth again.
After the update loaded, it said it was rebooting the system, which took a long time, like 10 minutes. Which makes me wonder if I had been able to force it to reboot, if that might have solved my problem without the need to update. I'm pretty sure it has never done a full reboot like that since I first bought the car back in '10.
Oh well, it works now and I'm a happy android again. Just thought I'd leave this here in case it helps someone else in the future.

Related

[Q] Issues with Moto X and two Bluetooth devices

I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
fury683 said:
I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
Click to expand...
Click to collapse
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Thanks. I wasn't able to test it on 4.2.2 (it took right away OTA out of the box) with my Moto X, but it was working fine on my Droid Razr Maxx on 4.1.2 Jelly Bean before I got the Moto X.
I will have to try and see how it works with just the A2DP device without the handsfree. I rarely ever talk on the phone, and with the Touchless Controls I could call people and just pick up the phone. Or turn the phone portion back on for the A2DP device so the sound would come through my speakers but I'd still have to use the mic on my phone...
Still annoying. Thanks again for the reply.
gtg465x said:
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
Click to expand...
Click to collapse
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
I have a Dension BT gateway for my car that provides BT audio and hands free. My phone connects automatically as long is bluetooth is turned on. I also connect to a BT OBD2 adapter sometimes, and I tried it today, and I kept playing Pandora via BT and also connected to the OBD2 adapter and had data going from both of them.
fury683 said:
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
Click to expand...
Click to collapse
Yeah, but they aren't a separate connection I don't think. Pretty sure the one connection handles both.
Seems to be an issue with the A2DP device specifically. I unpaired my car and the dmzmusic device and repaired them both, same result. I added just the dmzmusic, and got the same thing.
I changed my Tasker profile to just flash a toast message to show it connecting and disconnecting instead of firing Pandora to see if that mattered and it didn't. I did not try disabling the Tasker actions entirely to see if that worked.
I have a pair of Bluetooth headphones at home that I may try as well to see if it will connect to those. They fire the same task as the dmzmusic does to launch Pandora when they connect, and kill it when they disconnect.
Hoping this gets fixed, because it's VERY annoying.
Is it possible to submit this to Google/Moto as a bug if it is a larger problem with all A2DP devices?
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
gtg465x said:
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
Click to expand...
Click to collapse
Thanks. I will try it with the Philips bluetooth headphones as well. The device in my car is pretty cheap. I don't know what version of Bluetooth it has, but it was only about $5. Anyone know of a similar device that can receive a Bluetooth audio signal and convert it to 3.5mm, and is powered by USB?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Well I sort of solved this. There's an app in the Play Store called Bluetooth Auto Connect. This can connect to bluetooth devices with a set of conditions and states, and works as a plug-in to Tasker. I told it to connect to dmzmusic upon connection to any other bluetooth device (in this case, my General Motors hands free). Worked perfectly. Thought you'd like to try it out for your dual device setup.
However, I also have a new issue. It seems the reason my phone call wasn't on bluetooth at first was due to some sort of connection issue with the General Motors unit. While driving home tonight, every few minutes my car radio said Connected. And every time I turned the car screen on to thumb up a song on Pandora, it flashed Connected to a trusted device. Which implied to me that it was disconnecting periodically. No idea why it would do this. Didn't see any setting for it in bluetooth, and battery saver isn't on.
Anyone seen something like this? Will try tomorrow without the trusted device settings to see if that matters....
I noticed a similar auto-connect issue with mine, when I was attempting to troubleshoot the stuttering A2DP issues I'm having. If I have the HFP and A2DP profiles both enabled, they both connect right up when the ignition is on. If I have the HFP profile disabled, and only A2DP enabled, it doesn't connect right away and I usually have to manually force it. Very strange. This whole BT situation on this phone has been a pretty big disappointment for me, since I had everything working great with my GNex (running 4.3) and now it's like I've lost the heart of my car audio system.
I bought the Kinovo BT dongle for my wife for Christmas, so it will be interesting to see how that works with her Moto X. I'm pretty excited about trying out the AptX encoding for lossless audio, but I doubt she will even notice the difference.
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
totempole said:
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Did you look at the auto connect app? It worked fine for me. My Bluetooth stopped working for a day or two because I froze a process without realizing what it was so BT wouldn't turn on at all. I think I have to remove and repair both of my devices to get the same setup I had on my Razr Maxx on 4.1.2,
The connecting/disconnection and/or 1-2 minute lag from my General Motors hands-free connection was annoying too. Have to see if that persists. I tried making the A2DP device the trusted one to see if that changes anything.
Really hoping this is something that Moto can/does fix, especially through a Play Store push like they've done with Active Display and the camera app.
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
640k said:
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
Click to expand...
Click to collapse
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
fury683 said:
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
Click to expand...
Click to collapse
not rooted/haven't wiped.
640k said:
not rooted/haven't wiped.
Click to expand...
Click to collapse
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
fury683 said:
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
Click to expand...
Click to collapse
could be completely device specific too. if your vehicle is BT v2.x or whatever. my tunelink specifically has problems with data/audio stream with the X that my X doesn't have problems with on other devices. could be software/hardware incompatibility issues.
FWIW, my vtech BT phone @ home would NEVER pair with other devices. i would always have to manually pair.
I just emailed Moto about this, because I'm having bugs too. I think that you're on to something, 640k. My Pioneer headunit (FH-P800BT) has BT 2.0, and while HSP connects fine, A2DP only works on the first pair, and after disconnecting once and reconnecting, it won't ever connect A2DP. I have to completely unpair the phone and re-pair it to get both A2DP and HSP working. My phone also gets stuck on "Connecting..." under BT whenever it's having issues connecting with A2DP. Here's the email I sent off to Moto"
I've noticed an issue with my new Moto X that I never had with my Samsung Galaxy Nexus. The phone itself performs way better than my older phone, but I've had a specific bluetooth problem. I have a Pioneer headunit that supports A2DP as well as HSP (music playback and headset functionality) and with my Galaxy Nexus, it worked great, I paired my phone up with the headunit, and both A2DP and HSP would pair at the same time, and work perfectly. With my Moto X, when I first pair the phone to the headunit, it pairs both profiles, but after I've disconnected (turned car off or turned bluetooth off) and come back, it only pairs HSP, and when I try to pair A2DP, my phone gets stuck on "Connecting..." under bluetooth to the headunit, and never will connect to A2DP unless I unpair and re-pair the entire phone. I've tried resetting my headunit and phone and still the same problem exists. Looks like other people are having issues with bluetooth too, as per this article on a popular Android forum > http://forum.xda-developers.com/showthread.php?t=2562186 < I'd like you all to check this out. Seems it's just on 4.4, and wasn't present on 4.2.2 (I never checked myself on 4.2.2, as I immediately upgraded to 4.4 when I got my phone. This doesn't seem to be a hardware problem, but more of a software problem. Please check into this, and don't just read this and act like it's only a problem a handful of people are having. I'd like to have this fixed, and while it's not a deal-breaker for me to use the phone, it does make me a bit frustrated. Thanks in advance!
Click to expand...
Click to collapse

Anyone having Bluetooth connection issues?

Trying to stream music from Google Play to my Big Jambox over Bluetooth. Sounds like a CD is skipping and then it eventually pauses the music.
tonyf7 said:
Trying to stream music from Google Play to my Big Jambox over Bluetooth. Sounds like a CD is skipping and then it eventually pauses the music.
Click to expand...
Click to collapse
I've streamed it to my car and it was fine
tonyf7 said:
Trying to stream music from Google Play to my Big Jambox over Bluetooth. Sounds like a CD is skipping and then it eventually pauses the music.
Click to expand...
Click to collapse
The only problem I have is the bluetooth in my car is always on. The phone wants to stay connected to it even when I'm in the house. Makes for a frustrating time when I'm doing work in the yard and trying to listen to something. I will plug in the headphones and after a while it will switch to the car's bluetooth.
Short of that the bluetooth connection has been stable and used a lot.
Can anyone help me..
how to connect my Samsung Galaxy tab2 with the nokia Bh-503 Bluetooth headset...
My tab won't connect the nokia Bluetooth device...
So how can i able to connect BH device in my samsung galaxy tab2 gt-p3100..??????????
Sent from my GT-P3100 using XDA Free mobile app
Blue tooth connection issue
Ok, let me be as descriptive as possible to my condition/experience.
I went for a walk today with Droid Turbo in tow, blue tooth connections to my Moto 360 (synced with Run Keeper) and Beats bluetooth earphones, playing a downloaded podcast, to avoid weak signal/streaming issues.
The sound coming thru the connected headphones was choppy, cutting in and out. Not listenable.
I thought the Moto active display were being tripped over and over again in my pocket, causing the choppiness of the bluetooth audio.
I turned off all the Moto active settings, as well as double twist to open camera app.
After turning off all those settings, it seems to play without a hitch. For the first couple of minutes. Then it would alternate between continuous playback and chopped playback, couple minute at a time, back and forth.
I am now done with that walk, sitting down typing this up and bluetooth thru Beats are working flawlessly.
It must be related to motion of the phone as I walk that causes the chopped playback, i dont have a clue.
Anyone have similar and create a setting profile that eliminates this?
Only issue with Bluetooth is with my mazda cx5, connects faster than my note 3, plays well except sometimes with play music the display won't advance to the next song but the song plays. Also sometimes the skip track won't work. Had zero issues with the note 3, hoping the next update fixes these problems. That's the problem with being an early adapter, but love the phone so far, miss having viper4android and pandora patcher, but can live without them, but keeping fingers crossed for root, although I seriously doubt this phone will get it.
Me too
tonyf7 said:
Trying to stream music from Google Play to my Big Jambox over Bluetooth. Sounds like a CD is skipping and then it eventually pauses the music.
Click to expand...
Click to collapse
I had what sounds like the same problem. At first I thought I was getting notifications that would make the Bluetooth connection to my car cut out, but eventually realized that it was indeed garbled and sounded like a CD skipping quietly. I also had horrible battery life and touch screen issues even after a factory reset. Returned it and I'm using my GNex until my N6 shows up.
sleevester said:
I had what sounds like the same problem. At first I thought I was getting notifications that would make the Bluetooth connection to my car cut out, but eventually realized that it was indeed garbled and sounded like a CD skipping quietly. I also had horrible battery life and touch screen issues even after a factory reset. Returned it and I'm using my GNex until my N6 shows up.
Click to expand...
Click to collapse
Fortunately for me the CD skipping stopped. Seems it worked itself out for me. [emoji1]
My turbo has a terrible time staying connected to my pebble, so much so that I'm attempting to set up llama to periodically check for connectivity, and if it finds none, reset Bluetooth and attempt a reconnect.
No audio problems, but I've never tried for more than a half hour or so.
s919rider said:
Ok, let me be as descriptive as possible to my condition/experience.
I went for a walk today with Droid Turbo in tow, blue tooth connections to my Moto 360 (synced with Run Keeper) and Beats bluetooth earphones, playing a downloaded podcast, to avoid weak signal/streaming issues.
The sound coming thru the connected headphones was choppy, cutting in and out. Not listenable.
I thought the Moto active display were being tripped over and over again in my pocket, causing the choppiness of the bluetooth audio.
I turned off all the Moto active settings, as well as double twist to open camera app.
After turning off all those settings, it seems to play without a hitch. For the first couple of minutes. Then it would alternate between continuous playback and chopped playback, couple minute at a time, back and forth.
I am now done with that walk, sitting down typing this up and bluetooth thru Beats are working flawlessly.
It must be related to motion of the phone as I walk that causes the chopped playback, i dont have a clue.
Anyone have similar and create a setting profile that eliminates this?
Click to expand...
Click to collapse
I have this same stuttering problem when I use my LG TONE while everything works fine while connected to my car's radio.
jfassad said:
I have this same stuttering problem when I use my LG TONE while everything works fine while connected to my car's radio.
Click to expand...
Click to collapse
I run regularly with the Turbo in my pocket, with BT Headphones (Motorola H11), BT heart rate monitor (Polar), with Runkeeper app tracking my run and music playing from Google Play music. Works very well. Once in a while, I do get a little skipping (1-2 minutes of skipping on 1 out of every 5 runs?). I do usually turn my wifi off when I'm going for a run. I run by a few saved hotspots, and I think that the skipping is related to wifi attempting to connect to a weak hotspot.
Just curious... The ones having issues with BT connections. Are you by chance connected to Wi-Fi? I've always had issues with Bluetooth on my devices when connected to 2.4ghz WiFi. No issues with 5ghz. They're too close to the same frequency. My note 2014 can't even keep a connection to my work 2.4ghz Wi-Fi and stream over a Bluetooth connection. Drops it every time.
mlr_90 said:
Just curious... The ones having issues with BT connections. Are you by chance connected to Wi-Fi? I've always had issues with Bluetooth on my devices when connected to 2.4ghz WiFi. No issues with 5ghz. They're too close to the same frequency. My note 2014 can't even keep a connection to my work 2.4ghz Wi-Fi and stream over a Bluetooth connection. Drops it every time.
Click to expand...
Click to collapse
Yeah I'm pretty sure that's the issue here. When I first got this phone, music over my bluetooth earbuds would skip like crazy while I was walking across campus. Eventually I noticed that if I set the wifi frequency band to 5GHz only or turned it off completely, then the stuttering would stop. Likely the stuttering was from my phone trying to connect to access points as I walked through campus. So now I just have tasker set up to disable the wifi whenever I'm connected to my earbuds. Not a proper solution but it works for now. Never had a problem like this with my Galaxy S3, though. Hopefully it can be fixed in some sort of software update.
I've had what sounds like skipping, but it only happens when the phone is either connecting or disconnecting from WiFi and I am streaming music, that wasn't uncommon with previous phones though so I wouldn't consider it a Turbo issue. I stream almost every day for a total of about 1-2 hours.
Sent from my XT1254 using XDA Free mobile app
Hey I just posted my experience here http://forum.xda-developers.com/showpost.php?p=57604084&postcount=4 but I'll just copy and paste it to this thread:
Quote:
Originally Posted by Rixanu
Hmmm, I wonder if it's motion based. I'm sitting in my room listening to it now and it's a lot better. Unfortunately that doesn't really solve my problem, though.
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Rixanu - I think you're on to something... I'll give my "story" and hopefully someone a little more savvy than us can help figure it out.
I switched over from the good ole Galaxy Nexus about a month ago. No major complaints on the Turbo yet as we await Lollipop, with the exception of this Bluetooth issue. I have the Bluetooth paired in the car, and a set of headphones - music and everything worked perfectly on the GNex through the Bluetooth. Now, primarily, it's often choppy (mustic anyway) - for reference, when listening to music I listen via Google Play (all access or whatever they call it now). I figured the choppiness was related to the fact that the music was being streamed since most wasn't downloaded yet, but after very limited experimenting, I believe it must have to do with the physical Bluetooth radio. I had noticed in the past that when the music streams perfectly, a lot of times if I pick it up to check an email, text, etc., it becomes choppy, but thought that was strange since the RAM should be more than sufficient to multitask without choppiness. On my way home from a friend's, I played around and stuck my hand over various parts of the back of the phone, and would press the phone against my pant, etc., and could effectively interfere completely with the connection such that it would be only silent, and not even choppy. Yet, while the music wasn't playing, the track continued to playback on the device and when the music would pick up after I moved the phone, it would be 10 seconds or whatever later as if it had been playing straight through the whole time.
I haven't tested this theory too much yet, but I think combined with your issue, there's certainly something there. Unfortunately, I frequent these parts in order to find answers to these types of issues and don't have the solutions myself.
Do we have lemons, or is this issue prevalent?
I'm happy to provide more info to anyone that can help.
Thanks in advance!
Guys user: BIOYAM
Found a fix that worked for him and for me. You can try this:
Install SetCPU (I used a free app No-frills Cpu controll) with Governor: Interactive, CPU: Max 2265MHZ & Min 652
This totally stopped my bluetooth audio issues. Of course you need to be rooted to use these tools.
Hope this helps. :good:
Just an update for all y'all... My brother has the same phone and he's sort of oblivious to these types of issues, so I didn't trust his take on whether he was having the same problem. Anyway, I tested his phone on my BT devices and his phone had no issue whatsoever, even though mine did as I flipped back and forth between a pairing of the two.
Long story short, I called Verizon who connected me through Motorola and they're shipping me a new one, though they required me to put a $500 hold on my cc until I send this POS one back.
Happy Holidays
Yes
I would be happy for suggestions. My bluetooth headphone keeps losing connection to the phone, and then reconnecting. Now, this only happens when I'm not listening, but since I tend to keep the headphones around my neck when I've paused playback I hear the reconnection beeping, it's annoying. When I resume listening the headphone may, or may not be connected.
I've made sure all the other bluetooth devices have bluetooth off, so I don't think the phones are trying to connect to something else. I read in another post that someone thought they might be having trouble because their car bluetooth was always on. I don't know if mine is, but I can tell you it's a pain to connect the phone to the car. Every time I do I need to go through several menus and, of course, this can only be done in Park, so I doubt the car is trying to take over the phone's bluetooth. :fingers-crossed:
Thanks
Since the MM upgrade, my phone has stopped connecting to my BT headphones automatically when I turn the headphones on. I have to manually connect them, by selecting them out of the list of paired devices. Is this just a change in how MM handles BT?
My issues with BT happen with both Lollipop & MM. My Turbo will randomly turn off BT and when I go to turn it back on I see the BT icon flash a couple of times quickly but it never turns back on. I found a remedy for the issues by using an app called Bluetooth Auto Connect but even with that I still have the issues now.
The phone also turns BT on by itself, even after I have manually disabled it
I'm sure the phone knows that it's going to be replaced with a Pixel and is messing with me as much as possible until then.
Any ideas?

[Q] Lollipop 5.1 Bluetooth issue - Car Sound

Since I updated my Moto X 2014 from Lollipop 5.0 to 5.1, the connection between my phone and the sound car isn't possible anymore. After 15 - 20sec the car sound turn off and back in safe mode. I've tried reset the bluetooth, disconnect, but none of this worked.
Someone has a clue?
Thats strange,
Mine has started doing the same thing. Just upgraded to 5.1.
Bluetooth connects fine, then after about 20 seconds, the car stereo just reboots.
I thought it was an issue with my stereo, but maybe not, as its happening to you too, and only started after updating our MotoX's.
I will have a play with my stereo after work tonight! How odd!
I dont have stereo bluetooth for music, just for calling. Mine did the same thing. Even freezing my car stereo to the point where it stayed on even after i locked the car. Strange. I fixed it by deleting the connection from my phone and stereo then reconnecting the two devices again.
In time:
Today I saw a old post about another bluetooth issue. In it, they say to reset the phone in safe mode.
"just to isolate any app causing the stutter/cutout's ,try using the phone in 'safe mode' - https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97327/p/30,6720,9050/kw/safe"
I reset the phone in safe mode and connect it to car stereo. Worked perfectly.
I just reset the phone again and the bluetooth now is working normally. I hope it continue in this way
Thanks for the tip!
I deleted the car stereo in bluetooth settings (forget connection), then re-paired the two devices. It seems to work OK now.
Very odd though...

Moto X 1st Gen lollipop Bluetooth issues?

[https://forums]
posted 8:32 AM*by*klobkelosh[https://forums]EditDeleteActionsReport AbusePermalinkQuote this Comment
Anyone else? I posted this on the Moto forum -
https://forums.motorola.com/posts/e3ade3c5ba
Definitely having bluetooth issues with newest 5.1 *attached to my Rav4 entune system. I've narrowed *down to the handoff from low quality/low latency phone bluetooth connection back to audio bluetooth connection. Often it will not complete the handoff and there is no sound but phone still thinks it is playing audio and bluetooth on the phone needs to be switched off and back on a number of times to reestablish the connection and sound. This usually happens after a phone call. Sometimes bluetooth will play audio over phone stream during phone conversation. Here's what I've tried : updating car firmware, toggling bluetooth settings in moto app under voice, removing and readding connection in car and phone, disabling Moto functions, disabling message functions. I should note that everything worked fine before update except message access. That works now.
Sent from my XT1060 using Tapatalk
Have the exact same problem after updating to 5.1. Worst update I've ever done. I've yet to find a fix for any of these problems I keep having.
Verizon Moto XT1060, with 5.1.
No issues here. The phone is connected to my car stereo's Bluetooth Headset/Hands Free profile. Since my car has only an AUX input, and doesn't have other BT audio profiles, I'm using a Blackberry Stereo Music Gateway (i.e. bluetooth receiver) connected to my AUX port to stream music..
Phone calls and streaming music work fine. Including while streaming music, it auto pauses for an incoming call, then streaming continues when I hang up the phone call.
You didn't mention in your post if you factory reset as an attempt to fix or not. If you didn't, you might want to consider trying it. I know there is a slight chance it wont correct the issue, but there is enough chance that it might. I'd suggest doing a fastboot erase cache and fastboot erase userdata... then manually setting everything back up, installing apps manually, etc.
KidJoe said:
Verizon Moto XT1060, with 5.1.
No issues here. The phone is connected to my car stereo's Bluetooth Headset/Hands Free profile. Since my car has only an AUX input, and doesn't have other BT audio profiles, I'm using a Blackberry Stereo Music Gateway (i.e. bluetooth receiver) connected to my AUX port to stream music..
Phone calls and streaming music work fine. Including while streaming music, it auto pauses for an incoming call, then streaming continues when I hang up the phone call.
You didn't mention in your post if you factory reset as an attempt to fix or not. If you didn't, you might want to consider trying it. I know there is a slight chance it wont correct the issue, but there is enough chance that it might. I'd suggest doing a fastboot erase cache and fastboot erase userdata... then manually setting everything back up, installing apps manually, etc.
Click to expand...
Click to collapse
Yeah, I did not factory reset, but I may if the problem persists. I may try running safe mode first to see if that makes a difference. I really don't want to set all the things back up...
My threads here and on Motorola's site aren't getting many responses, so I assume it is a specific conflict between Moto x and my cars Bluetooth (that, or since the x is now so old no one that cares uses it in cars any more). Too bad because everything worked prior to the update. Oh well, that's one way to get you to buy a new phone...
I'm continuing to diagnose things bit by bit but I can't find a real pattern or trigger that always disconnects Bluetooth.
Same here.
I'm having the exact same problem. I've set up a tasker profile to trigger on phone idle which toggles the bluetooth off, waits 5 sec, then toggles on again. While this doesn't address the cause, it at least automatically resets and restores my bluetooth audio after a phone call.
Also, it doesn't just happen with my car bluetooth. Also happens with my wireless bluetooth speakers in the house.
Occasionally, when a bluetooth call disconnects, the entire phone locks up and I have to force reboot. This randomly triggers the dreaded "setting up apps" process like a first install. Cleared caches, deleted and reestablished bluetooth devices, even factory reset. All seem to be very short temporary fixes.

T-MOBILE LG G6 Bluetooth issues

Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
I have the same problem with the new update connecting to my 2017 Ford Escape. I found a work around, though. If I disconnect and then reconnect to the car's Bluetooth, the skipping goes away. No idea why this would happen, but hopefully the next update fixes it. I don't want to do this every time I get in my car!
Edit: Also, I'm 90% sure I didn't​ have this problem before the update.
I hope so too. I have factory reset and turned battery optimization off all Bluetooth apps too. Also I had all the new play store updates. And when I factory reset I lost them all. Seems like the updates tab and filter options were on then gone after reset. ?
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
Same here. I checked on my wife's G6 and it had the same sync issue. Hope the next update fixes this. According to T-Mobile the next update should drop on the 7th.
draino623 said:
Same here. I checked on my wife's G6 and it had the same sync issue. Hope the next update fixes this. According to T-Mobile the next update should drop on the 7th.
Click to expand...
Click to collapse
No update yet.
Which version of Bluetooth are your devices/car bluetooth connections utilizing? Just curious.
My stereo headphones use 4.0 (Jabra Move), but I haven't noticed any issue yet with high CPU usage, battery drain, quality issues, etc. I've had it on when out in case a call comes in.
maruichan said:
Which version of Bluetooth are your devices/car bluetooth connections utilizing? Just curious.
My stereo headphones use 4.0 (Jabra Move), but I haven't noticed any issue yet with high CPU usage, battery drain, quality issues, etc. I've had it on when out in case a call comes in.
Click to expand...
Click to collapse
Not sure I would assume the latest. I will have to check Ford.
Also no update today
Bluetooth Issues
Hi, I have been having bluetooth issues with this phone since day one. It does not happen with all bluetooth devices but it definitely happens with my Pioneer Head unit in the car. Sometimes it also depends on the application used. The strange this is that it does not happen all the time, but when it does it happens frequently. I also noticed that the headunit will get stuck in voice command mode after using voice command, also the phone will answer calls by itself even though this feature is turned off in the settings. The message is "Bluetooth device has stopped working". This obviously did not happen with my G4. I have cleared Cache and all bluetooth devices, and have also cleared them on th Head Unit. I do have another Pioneer head unit in another vehicle, different model and it does the same thing. I have seen many people reporting issues with car units in other vehicles.
Hoping for a quick update, I know weird things are bound to happen with new phones. I really like the phone, this is the only real anoying issue.
I think the issue is more so bluetooth than anything else. Bluetooth never was, and likely never will be, a truly reliable data transfer protocol.
Sent from my LG-H872 using Tapatalk
I think the issue has to do with device incompatibilities. Every phone I have had, I see reports of BT problems that I just don't experience. Hooks up to the car in a flash. Works with both my bt headphones and soundbar for my tv.
My car is a nissan maxima.
I have had g2, g3, g4, nexus 6p , g5 and now g6. The nexus was the worst for my devices. It worked, but getting connected took longer.
Possibly The Music App Being Used
I don't have a ford like allot of you guys replying in the thread, however I have noticed that specifically "Google Play Music" will have an issue on any bluetooth device; where if you have a widget of the player on the phone, and you have listened to music using the app BEFORE you connected to the vehicle, when trying to play from where you were in the song, it will pop and skip around. The only way to fix this easily is to pause the song, clear the app out of recents and re open the app and play. Hope this helps some of you.
I have also noticed this with my G6. I have a 2014 Chevy Malibu and use Google Play Music, streaming through T-Mobile. I have no issues streaming music to the same car with GPM through my Samsung GS7. I noticed someone mention disconnecting then reconnecting bluetooth, so I will give that a shot. Still frustrating, and I am hoping that LG will be able to come up with a software fix.
My G6 Bluetooth crashes every time its connected to my car "Bluetooth crash". It doesn't matter which app I use, it disconnects every 5 seconds. The rest of my phones connect without a problem to my Honda Accord. Even my fiance's G6 connects without an issue. I believe I got a bad unit, will return for another one and see what happens.
There were a ton of Bluetooth issues in 7.0. I had them on my Pixel XL. It really sucks that LG didn't ship the G6 with 7.1. Hopefully they implement the Bluetooth patches in 7.1. I can't get my Dodge truck to display Google Play Music metadata with my G6. My Pixel XL displays the metadata just fine. The G6 does display Google Play Music metadata in my Ford Explorer though.
I'm getting noticeable static when using Pandora via Bluetooth with my 2016 Subaru, but it's an improvement over my OnePlus 3T that wouldn't even allow media playback via Bluetooth with my car.
picaso86 said:
My G6 Bluetooth crashes every time its connected to my car "Bluetooth crash". It doesn't matter which app I use, it disconnects every 5 seconds. The rest of my phones connect without a problem to my Honda Accord. Even my fiance's G6 connects without an issue. I believe I got a bad unit, will return for another one and see what happens.
Click to expand...
Click to collapse
Go to settings.
Under General go to location.
Tap the 3 dots upper right corner then tap scanning.
Toggle the Bluetooth scanning to off.
This should fix the Bluetooth disconnect car issues.
Sent from my LG-H872 using Tapatalk
LG G6 Bluetooth Issues
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
Hi Yes I am having a similar issue with my lg g6. I am also on tmobile. The sound randomly about 1-2 times during the song just starts to sound terrible (like FM quality). It does have a bit of a static/popping nosie, this happens for a few seconds for me and then goes back to sounding normal.
wingman007 said:
Go to settings.
Under General go to location.
Tap the 3 dots upper right corner then tap scanning.
Toggle the Bluetooth scanning to off.
This should fix the Bluetooth disconnect car issues.
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
Thanks for the answer, unfortunately it didn't work.
I tried wiping my phone clean but it seems that after the LG Android Updates it starting acting worse. GPM does not help either.
I've tried everything, reset network, clearing all Bluetooth data, safe mode, even restarted my car's audio system. Brand new LG G6, not a day old and it doesn't connect to car, only call audio connects but not the media. Works fine with portable speakers but keeps disconnecting every ten seconds in car.
alanmitchael said:
I've tried everything, reset network, clearing all Bluetooth data, safe mode, even restarted my car's audio system. Brand new LG G6, not a day old and it doesn't connect to car, only call audio connects but not the media. Works fine with portable speakers but keeps disconnecting every ten seconds in car.
Click to expand...
Click to collapse
Are you using google music? I have found Slacker Radio and Spotify both work for me using bluetooth but Google Music just crashes continually.

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