I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
fury683 said:
I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
Click to expand...
Click to collapse
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Thanks. I wasn't able to test it on 4.2.2 (it took right away OTA out of the box) with my Moto X, but it was working fine on my Droid Razr Maxx on 4.1.2 Jelly Bean before I got the Moto X.
I will have to try and see how it works with just the A2DP device without the handsfree. I rarely ever talk on the phone, and with the Touchless Controls I could call people and just pick up the phone. Or turn the phone portion back on for the A2DP device so the sound would come through my speakers but I'd still have to use the mic on my phone...
Still annoying. Thanks again for the reply.
gtg465x said:
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
Click to expand...
Click to collapse
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
I have a Dension BT gateway for my car that provides BT audio and hands free. My phone connects automatically as long is bluetooth is turned on. I also connect to a BT OBD2 adapter sometimes, and I tried it today, and I kept playing Pandora via BT and also connected to the OBD2 adapter and had data going from both of them.
fury683 said:
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
Click to expand...
Click to collapse
Yeah, but they aren't a separate connection I don't think. Pretty sure the one connection handles both.
Seems to be an issue with the A2DP device specifically. I unpaired my car and the dmzmusic device and repaired them both, same result. I added just the dmzmusic, and got the same thing.
I changed my Tasker profile to just flash a toast message to show it connecting and disconnecting instead of firing Pandora to see if that mattered and it didn't. I did not try disabling the Tasker actions entirely to see if that worked.
I have a pair of Bluetooth headphones at home that I may try as well to see if it will connect to those. They fire the same task as the dmzmusic does to launch Pandora when they connect, and kill it when they disconnect.
Hoping this gets fixed, because it's VERY annoying.
Is it possible to submit this to Google/Moto as a bug if it is a larger problem with all A2DP devices?
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
gtg465x said:
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
Click to expand...
Click to collapse
Thanks. I will try it with the Philips bluetooth headphones as well. The device in my car is pretty cheap. I don't know what version of Bluetooth it has, but it was only about $5. Anyone know of a similar device that can receive a Bluetooth audio signal and convert it to 3.5mm, and is powered by USB?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Well I sort of solved this. There's an app in the Play Store called Bluetooth Auto Connect. This can connect to bluetooth devices with a set of conditions and states, and works as a plug-in to Tasker. I told it to connect to dmzmusic upon connection to any other bluetooth device (in this case, my General Motors hands free). Worked perfectly. Thought you'd like to try it out for your dual device setup.
However, I also have a new issue. It seems the reason my phone call wasn't on bluetooth at first was due to some sort of connection issue with the General Motors unit. While driving home tonight, every few minutes my car radio said Connected. And every time I turned the car screen on to thumb up a song on Pandora, it flashed Connected to a trusted device. Which implied to me that it was disconnecting periodically. No idea why it would do this. Didn't see any setting for it in bluetooth, and battery saver isn't on.
Anyone seen something like this? Will try tomorrow without the trusted device settings to see if that matters....
I noticed a similar auto-connect issue with mine, when I was attempting to troubleshoot the stuttering A2DP issues I'm having. If I have the HFP and A2DP profiles both enabled, they both connect right up when the ignition is on. If I have the HFP profile disabled, and only A2DP enabled, it doesn't connect right away and I usually have to manually force it. Very strange. This whole BT situation on this phone has been a pretty big disappointment for me, since I had everything working great with my GNex (running 4.3) and now it's like I've lost the heart of my car audio system.
I bought the Kinovo BT dongle for my wife for Christmas, so it will be interesting to see how that works with her Moto X. I'm pretty excited about trying out the AptX encoding for lossless audio, but I doubt she will even notice the difference.
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
totempole said:
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Did you look at the auto connect app? It worked fine for me. My Bluetooth stopped working for a day or two because I froze a process without realizing what it was so BT wouldn't turn on at all. I think I have to remove and repair both of my devices to get the same setup I had on my Razr Maxx on 4.1.2,
The connecting/disconnection and/or 1-2 minute lag from my General Motors hands-free connection was annoying too. Have to see if that persists. I tried making the A2DP device the trusted one to see if that changes anything.
Really hoping this is something that Moto can/does fix, especially through a Play Store push like they've done with Active Display and the camera app.
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
640k said:
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
Click to expand...
Click to collapse
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
fury683 said:
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
Click to expand...
Click to collapse
not rooted/haven't wiped.
640k said:
not rooted/haven't wiped.
Click to expand...
Click to collapse
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
fury683 said:
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
Click to expand...
Click to collapse
could be completely device specific too. if your vehicle is BT v2.x or whatever. my tunelink specifically has problems with data/audio stream with the X that my X doesn't have problems with on other devices. could be software/hardware incompatibility issues.
FWIW, my vtech BT phone @ home would NEVER pair with other devices. i would always have to manually pair.
I just emailed Moto about this, because I'm having bugs too. I think that you're on to something, 640k. My Pioneer headunit (FH-P800BT) has BT 2.0, and while HSP connects fine, A2DP only works on the first pair, and after disconnecting once and reconnecting, it won't ever connect A2DP. I have to completely unpair the phone and re-pair it to get both A2DP and HSP working. My phone also gets stuck on "Connecting..." under BT whenever it's having issues connecting with A2DP. Here's the email I sent off to Moto"
I've noticed an issue with my new Moto X that I never had with my Samsung Galaxy Nexus. The phone itself performs way better than my older phone, but I've had a specific bluetooth problem. I have a Pioneer headunit that supports A2DP as well as HSP (music playback and headset functionality) and with my Galaxy Nexus, it worked great, I paired my phone up with the headunit, and both A2DP and HSP would pair at the same time, and work perfectly. With my Moto X, when I first pair the phone to the headunit, it pairs both profiles, but after I've disconnected (turned car off or turned bluetooth off) and come back, it only pairs HSP, and when I try to pair A2DP, my phone gets stuck on "Connecting..." under bluetooth to the headunit, and never will connect to A2DP unless I unpair and re-pair the entire phone. I've tried resetting my headunit and phone and still the same problem exists. Looks like other people are having issues with bluetooth too, as per this article on a popular Android forum > http://forum.xda-developers.com/showthread.php?t=2562186 < I'd like you all to check this out. Seems it's just on 4.4, and wasn't present on 4.2.2 (I never checked myself on 4.2.2, as I immediately upgraded to 4.4 when I got my phone. This doesn't seem to be a hardware problem, but more of a software problem. Please check into this, and don't just read this and act like it's only a problem a handful of people are having. I'd like to have this fixed, and while it's not a deal-breaker for me to use the phone, it does make me a bit frustrated. Thanks in advance!
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Click to collapse
Hello,
I just started having problems playing audio from my 2013 Moto X (XT1060 stock KitKat 4.4.4 on Verizon) to my car (2010 Ford Escape with Sync). Bluetooth is working, because I can make and receive a phone call through the car. I just can't get any audio to play, from apps like Google Play Music and BeyondPod. It looks like it is playing in the app because the time slider moves through the track. But no sound comes out of the car speakers or the phone speaker. Headphones work fine, and out of the car when not connected to bluetooth, the audio will play through the phone speaker. It also works with a little bluetooth speaker I have, so I know bluetooth audio does work.
Things I've tried:
Unpair the phone from the menu in the car, then re-pair.
Unpair from the phone, then re-pair.
Reboot the phone (multiple times).
Checked the bluetooth settings for Sync. Under "profiles" both "Phone audio" and "Media audio" are listed and both are checked.
The only recent change that I can think of that might have affected is that I paired my phone yesterday to my new Amazon Echo. Then today no audio in the car. So I also un-paired the Echo, and even removed the Echo app from my phone. But still no audio working in the car.
Any ideas of anything else I can try? Is there some system app that needs to have it's cache and/or data cleared? The only other thing I can think of would be to factory reset my phone, but I hate to go there. It would be a major PITA to get my phone set up again. When I get back home tonight, I'll try it in my wife's car, which also has Sync.
dirtysox said:
Hello,
I just started having problems playing audio from my 2013 Moto X... <snip>
Click to expand...
Click to collapse
Update: I tested it with Sync in my wife's 2014, and it works fine. Makes me think it's more a problem with the Sync system in my car, rather than my phone.
dirtysox said:
Update: I tested it with Sync in my wife's 2014, and it works fine. Makes me think it's more a problem with the Sync system in my car, rather than my phone.
Click to expand...
Click to collapse
Yes it was something to do with Sync. I went to syncmyride.com, and found an update to the Sync software in my car. So I went through the process of downloading it to a flash drive, and updating the system. And now I can stream audio over bluetooth again.
After the update loaded, it said it was rebooting the system, which took a long time, like 10 minutes. Which makes me wonder if I had been able to force it to reboot, if that might have solved my problem without the need to update. I'm pretty sure it has never done a full reboot like that since I first bought the car back in '10.
Oh well, it works now and I'm a happy android again. Just thought I'd leave this here in case it helps someone else in the future.
[https://forums]
posted 8:32 AM*by*klobkelosh[https://forums]EditDeleteActionsReport AbusePermalinkQuote this Comment
Anyone else? I posted this on the Moto forum -
https://forums.motorola.com/posts/e3ade3c5ba
Definitely having bluetooth issues with newest 5.1 *attached to my Rav4 entune system. I've narrowed *down to the handoff from low quality/low latency phone bluetooth connection back to audio bluetooth connection. Often it will not complete the handoff and there is no sound but phone still thinks it is playing audio and bluetooth on the phone needs to be switched off and back on a number of times to reestablish the connection and sound. This usually happens after a phone call. Sometimes bluetooth will play audio over phone stream during phone conversation. Here's what I've tried : updating car firmware, toggling bluetooth settings in moto app under voice, removing and readding connection in car and phone, disabling Moto functions, disabling message functions. I should note that everything worked fine before update except message access. That works now.
Sent from my XT1060 using Tapatalk
Have the exact same problem after updating to 5.1. Worst update I've ever done. I've yet to find a fix for any of these problems I keep having.
Verizon Moto XT1060, with 5.1.
No issues here. The phone is connected to my car stereo's Bluetooth Headset/Hands Free profile. Since my car has only an AUX input, and doesn't have other BT audio profiles, I'm using a Blackberry Stereo Music Gateway (i.e. bluetooth receiver) connected to my AUX port to stream music..
Phone calls and streaming music work fine. Including while streaming music, it auto pauses for an incoming call, then streaming continues when I hang up the phone call.
You didn't mention in your post if you factory reset as an attempt to fix or not. If you didn't, you might want to consider trying it. I know there is a slight chance it wont correct the issue, but there is enough chance that it might. I'd suggest doing a fastboot erase cache and fastboot erase userdata... then manually setting everything back up, installing apps manually, etc.
KidJoe said:
Verizon Moto XT1060, with 5.1.
No issues here. The phone is connected to my car stereo's Bluetooth Headset/Hands Free profile. Since my car has only an AUX input, and doesn't have other BT audio profiles, I'm using a Blackberry Stereo Music Gateway (i.e. bluetooth receiver) connected to my AUX port to stream music..
Phone calls and streaming music work fine. Including while streaming music, it auto pauses for an incoming call, then streaming continues when I hang up the phone call.
You didn't mention in your post if you factory reset as an attempt to fix or not. If you didn't, you might want to consider trying it. I know there is a slight chance it wont correct the issue, but there is enough chance that it might. I'd suggest doing a fastboot erase cache and fastboot erase userdata... then manually setting everything back up, installing apps manually, etc.
Click to expand...
Click to collapse
Yeah, I did not factory reset, but I may if the problem persists. I may try running safe mode first to see if that makes a difference. I really don't want to set all the things back up...
My threads here and on Motorola's site aren't getting many responses, so I assume it is a specific conflict between Moto x and my cars Bluetooth (that, or since the x is now so old no one that cares uses it in cars any more). Too bad because everything worked prior to the update. Oh well, that's one way to get you to buy a new phone...
I'm continuing to diagnose things bit by bit but I can't find a real pattern or trigger that always disconnects Bluetooth.
Same here.
I'm having the exact same problem. I've set up a tasker profile to trigger on phone idle which toggles the bluetooth off, waits 5 sec, then toggles on again. While this doesn't address the cause, it at least automatically resets and restores my bluetooth audio after a phone call.
Also, it doesn't just happen with my car bluetooth. Also happens with my wireless bluetooth speakers in the house.
Occasionally, when a bluetooth call disconnects, the entire phone locks up and I have to force reboot. This randomly triggers the dreaded "setting up apps" process like a first install. Cleared caches, deleted and reestablished bluetooth devices, even factory reset. All seem to be very short temporary fixes.