Wifi connected, but no internet connection - Nexus 6 Q&A, Help & Troubleshooting

I bought a Nexus 6 through the Google Play store. I can connect to wifi, but the internet connection will occasionally drop out. No other devices on the network have the problem. I have no apps installed currently, as I am trying to figure out if it's an app that's causing it (still have the problem). After a few seconds/minutes the internet connection will reconnect. Toggling wifi off and on will force it to regain internet.
I talked with Google support but it didn't help.
Does anyone else have this problem?

Do you have comcast?? If so it doesn't play nice with the nexus 6. I have the same issue. Use any so that changes the dns on the phone to Google and it fixed the problem.
It has something to do with ipv6
Sent from my Nexus 6 using XDA Free mobile app

please check the settings of your router, I fixed the same by configuring security WPA2 method in admin panel of my router

Turns out the WiFi connection that was having problems does use Comcast. How do I adjust my DNS settings, and what should I set them to exactly? Thanks!

Related

Connection problems 3G/Wifi

Hi guys!
I have a Touch Diamond 2. It's great and certainly an upgrade from my Touch Cruise!
I have a strange problem though. Whenever I try to connect through 3G (T-Mobile Netherlands), immediatly after it makes the connection, it gives the dialog 'cannot connect etc'. 3G is truly connected but no data is coming in.
Now I have found where the problem lies, sort of. 3G works fine when I don't configure my home Wifi connection. Whenever I configure that, 3G stops working. It doesn't matter if Wifi is turned on or off. 3G does have a dynamic ip, where my Wifi connection requires a static IP. But I make all these settings in the Wifi part of the configuration screen, the IP details are under the 802.11 b/g network card.
This used to work flawlessy on my Cruise. Anyone have a solution? Thanks!
good morning. as you are with tmobile i'd suggest you are having the same problems as me with tmobile uk. for some reason tmobile sets up a proxy server in your 3g data connection setup, this caused huge problems for me but clearing it solved them all.
try this first and see how you go.
Possible, but where exactly do I change the proxy settings of the 3G connection?
BeQuietAndDrive said:
Possible, but where exactly do I change the proxy settings of the 3G connection?
Click to expand...
Click to collapse
Hey that's a coincidence, just read the same question at GoT
I have similar problems.
Now and than my HSDPA connection works good, but at some moment I just can't reach any website.
Disconnecting and reconnecting to HSDPA sometimes helps, and sometimes I just have to wait a few minutes and than it works again.
I also tried another DNS (OpenDNS) but it doesn't solve the problem,
Proxy settings can be found at (I assume your dutch):
Instellingen> Meer> Verbindingen> Verbindingen> Mijn proxyserver instellen
At my TD2 is no proxy set, so thats not the cause.
Hope sombody else can help!
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
I had exactly the same problem with my D2. I also had it on my Cruise with the later ROMs. The official HTC 6.1 ROM did not have this problem.
I experience it when I set up my wifi 802.11b/g network card in the phone to have a static IP address and set the default gateway. If I use DHCP there is no problem.
Setting the wifi card up on the phone DEFINITELY screws up the cellular data connection.
BeQuietAndDrive said:
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
Click to expand...
Click to collapse
I use a dynamic IP, for me it doesn't work.
With my dear old Wizard (MDA Vario) I had no problem at all with the same settings!
yup thought i was the only one with this problem need a fix for it soon man otherwise we are gettin bumped for not havin the settings coz we on t-mobile
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
for me i find that the web sites work but any app that requires to go online ie facebook, msn, sky fire etc jus dont work wen you try to connect online......... stupid t-mobile
My connection problems are gone.
Maybe I (we) encountered hickups with the T-Mobile proxy-server....
maybe You can help me.
I have a MDA V (germany T-Mobile) and i can not connect to my AP here at Home.
I have a ASUS WL500g configured as AP behind my Firewall/Router. All other device in my house, a Laptop, a Netbook and a 'WII' working fine!
All get the IP from the Router, the AP works transparent.
D2 will not connect. The Mac-Address from the D2 is configured in the AP, and i can see the router statuspage and see the MAC of the D2 sometimes in the list. But only as "associated" and never as "associated authorized" as the Laptop here in example:
-------------------------------------------------
Stations List:
-------------
00:23:76:yy:xx:xx associated <-D2
00:1C:BF:yy:xx:xx associated authorized <- Laptop
--------------------------------------------------
I configured a lot in the settings, but i cant get the D2 online with wifi.
Can someone plz help a bit?
-
other question: if i manage the problem some day, is it possible to configure the Networksettings of the D2 device in the way that the device only use USB and te WiFI-Connection to access the internet? I hat it that the device use mobile-internet connection without asking me to do so.
Same problem
BeQuietAndDrive said:
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
Click to expand...
Click to collapse
I was experiencing the same problem, only with the difference that I am using 3 different Wi-Fi adapter settings every day (for 3 different networks - two with fixed IP and one with DHCP enabled. Most elegant solution that I came up with was a small, but very handy application called "WiFi Profiles". Settings for WiFi adapter are easily changed by choosing a profile that you want to use and applying it. Before you disconnect from WiFi network, you just set adapter to DHCP, and after that your GPRS/3G/HSDPA connection works like a charm. By the way, I am proud owner of Touch HD but I am using Dutty`s Topaz based rom V3.4 XTREME SHIP.

DNS issue with mobile hotspot

I was setting up the TBH radio hack for enabling mobile hotspot, and having an issue I'm hoping someone can help with.
The hotspot works without issue using a Win 7 laptop to test internet connectivity (by using Firefox to check google and yahoo).
My newer Win 8 laptop I'm not so lucky. I can connect to the hotspot fine, but DNS resolution doesn't appear to work. The network connection in my system tray shows it connected with internet connectivity. I can browse to google from Firefox if I do it by IP address (which I fetched when I had laptop connected to home wireless), but I can't by name. I can't get to anything via DNS name. I tried removing Symantec Antivirus to see if that was contributing, and had the same result. I can't ping external hostnames either. The laptop has no issues when on home network.
Anyone have any ideas on why mobile hotspot DNS resolution wouldn't work with Win 8?
Thanks in advance for any help....
Have you tried forcing the DNS servers in the Win8 connection instead of letting them as auto? Try 8.8.8.8 and 8.8.4.4 (they are public DNS servers from Google https://developers.google.com/speed/public-dns/ )

[Q] Wifi Issues

I'm not able to connect to wifi at all with my One, even when I have excellent wifi strength. I thought I had a defective unit but I got another one and it still doesn't connect. I have no trouble connecting at all with my iPhone 4s, Nexus 7, or Samsung Galaxy S1. (When I run speed test with these I get about 7-10 Mbps download and about 10-15 Mbps upload) Is there anything I can do to fix this? (like an update or something) This is my last resort before I bring it back and use my old phone.
Have you changed your WiFi password recently?
Sent from my HTCONE using xda app-developers app
Ok I fixed it. To anyone having problems with wifi, on your wifi settings click "show advanced options," change ip settings to static, and change the DNS 2 to 8.8.4.4
snickersNsprite said:
Ok I fixed it. To anyone having problems with wifi, on your wifi settings click "show advanced options," change ip settings to static, and change the DNS 2 to 8.8.4.4
Click to expand...
Click to collapse
If I am not mistaken that 8.8.4.4 is a google DNS. Meaning you bypassed your providers DNS and are now using this one. This would indicate that there is a DNS conflict between you and your provider....and you basically went around the problem. Hey if it works it is all good I guess and of course I may be way of course in the response. If so then please feel free to refer to me as a dum dum
Edit: Let me re-phrase this a bit because it does not actually indicate a conflict. Apparently your wifi router is set to this google 8.8.4.4 DNS and not the DNS that your provider is using. Thus any device going through the wifi router must match this DNS setting to connect.
Many people on lets say XBOX do this to maybe help with lag and stuff especially if the google DNS server is closer to them than there Providers DNS server.. It is really no big deal in the grand scheme of things but it is not a universal fix as so stated in your reply. Hope this makes sense.
I'm having issues connecting to the 5mhz WiFi network while the 2.4 works perfectly fine on same router. Same thing at work... Laptops connect fine. Tried both stock and viper Rom and still nothing... It just doesn't even connect to the network... The pass was entered correctly.
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No issues on 5GHz with my Linksys E3000's with dd-wrt firmware. Are you on the latest firmware from the manufacturer of your device?
Using ddwrt myself.. it's really weird cause even at work with their fancy routers.. it doesn't work nor at home... Maybe just defective antenna or something ? The 2.4 works fine.
Sent from my HTCONE using xda app-developers app

wifi and mobile data connected but no internet

I have some strange problem.
today my Note 3 refused to connect to internet, Wifi connected successfully obtained IP but no internet, than I try to connect mobile network, its also connected successfully obtained IP but also no internet connection, trying from Chrome, from default browser, application local web-sites international web-site internet not working
I've made wipe cash it doesn't help, then made factory reset but problem doesn't disappeared
Could someone helps me with it if you had same issue what could I do more to resolve this problem?
I've had the same issue since upgrading to KK. I have to reboot in order to get mobile data again. Wifi is ok.
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OnePlus 3T WiFi Problem on Open Beta 8

I own an OnePlus 3T running Open Beta 8, and I've come across a rather strange problem with the Wi-Fi.
It is basically a problem with this one network. It has worked fine with all others I've had it on. It'll connect to the router but will have no Internet access, a Wi-Fi fixer tool I used reports Internet as disconnected and it also fails the DNS ping tests. When you connect after a while there'll be Internet access for a minute or so but then it disconnects again. What's interesting about this problem is, that other devices on this network lose their Internet connectivity as well. Upon disconnecting the phone, they regain Internet access.
I've tried all the standard fixes, resetting the router, resetting the phone -- which solves the problem for about a day or so but it comes back around. I've changed the IP to static and back. Assigned DNS manually. Even attempted creating a hotspot with another device connected to the network. And tried the WiFi Doctor app, but nothing has worked so far. This problem was also persistent in Open Beta 7

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