Stuck in white HTC logo screen after update - One (M7) Q&A, Help & Troubleshooting

Hello,
About a week ago I rooted my Australian Unbranded M7 phone (HTC__039)
Today I got an OTA update (7.21.980.22) that I wanted to install.
What I did was first unroot in SuperSu app, then flash stock recovery and updated as normal. it downloaded fine and seem to install with no error, until it got stuck in the bright HTC logo screen with the beats for a very long time. I tried to erase cache but it didn't help. tried to factory reset in recovery but still nothing, it either brings me to a black screen or the htc logo screen.
I relocked the bootloader thinking it might prevent it from loading but it didn't help.
This is my details:
Android Tools>fastboot getva
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.21.980.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__039
(bootloader) battery-status: good
(bootloader) battery-voltage: 3769mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.084s
Would appreciate any help, I can't get it to work

Update to my situation:
I got the phone up and working thankfully. I unlocked the bootloader again, installed TWRP recovery and used the file by deevan in the Australian thread: stock-sense-6-Rom-4 4 3- from OTA 6 11 980 12-TWRP-Backup.zip to restore via TWRP. I wasn't sure if it will work as it's an older version but it did and I could actually get booted into the system. I installed stock recovery again and re-locked bootloader and updated to the newest version 7.21.980.22. once it booted and finished optimizing the apps, I kept getting the error "System UI has stopped unexpectedly" and the notification bar was gone, home botton didn't respond. did a factory reset and it solved the issue, it is now a working, updated version.
I then just unlocked the bootloader again, flashed TWRP & installed SuperSu.
Thankfully I have a backup from a few days ago so now it's time to restore everything but glad it's finally working again

Related

[Q] Purple & Green screen before reboot?

Hi there,
So here's something that I wasn't able to find...?
1. I was installing ota update on my rooted one.i loaded a stock recovery from a 4.3 os instead of the current 4.4, because i could not find any external download for my ota update (numbered 4.20.707.something Asia)..
i'm not sure if that was what caused the error, but anyway....
2. Anyway, after flashing that stock recovery the OTA would correctly install. It was actually updating the phone when the 'battery low' logo came up and asked me to plug in. i plugged in the a/c and when the phone came back to life it rebooted.
3. While rebooting, the screen went green, and then pink screen with green lines like a broken old tv.
After doing that, the phone went into "htc one beats audio" booting screen and refuses to go past that.
4. flashing cwm, the phone goes into recovery, fastboot and cwm with no problem. however i have no idea on how to start the phone past the pink & white boot screen.
perhaps you can help with this ?
Thanks so much
PS: my getvar
Code:
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.63.707.3
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__044
(bootloader) battery-status: good
(bootloader) battery-voltage: 3862mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-ea0bccbd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.188s
and info screen below

[Q][HELP] Issues after installing custom ROM

Hi everyone, could use some help with my One M7.
EDIT: Okay, i got passed the initial problem! I had to go into recovery and mount /system and everything. I can get into the phone again, however it's continuing to reboot every 2 minutes without warning.
After updating to the stock 4.4.2 my phone became more or less un-usable (no network, constant rebooting, dialer crashing at startup) so I unlocked my phone, installed TWRP and attempted to install a custom 4.3 ROM however it got stuck in a bootloop and corrupted my TWRP.
I can't use TWRP because none of the versions work, they all send me into a bootloop so I'm using ClockWork Mod.
After much frustration I managed to adb push a stock rom onto my phone and install that through CWM. After installing the new ROM i wiped system cache, dalvik cache and wiped all data, all good so far. I rebooted the phone and it started initializing the Android OS and shows me the lock screen. At this point I'm over the moon! However I go to unlock the phone and I'm greeted by the white HTC splash screen. Unfortunately this is as far as I've gotten. The phone just constantly reboots itself every 2 minutes and gets to the same point.
Does anybody know of any workarounds?
Much appreciated, you'll make my week if you can help me.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: ---------------------------
(bootloader) imei: --------------------------
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4288mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

HTC ONE M7 Endless Bootloop - No Recovery

Hi,
My HTC ONE M7 suddenly stopped working. I had everything stock, no custom firmware or anything else on it. Suddenly it powered off, powered back on again and from that on its in an endless bootloop. I only get the "HTC - powered by android" screen for ca. 10s, then it turns black and starts again. I can get into the bootloader and can enable fastboot, but when i try to start the recovery i'm back in the bootloop. Tried flashing CWM and TWRP recoverys, but non of them are working. I just get the screen "ENTERING RECOVERY" but then it shuts off and powers on again back into the bootloop.
Here are the device datas, it's a german T-Mobile:
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.16.111.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: Removed
(bootloader) imei: removed
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: T-MOB101
(bootloader) battery-status: good
(bootloader) battery-voltage: 3838mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e1af350
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
S-ON, Bootloader Unlocked.
Hope anybody can help me with this.
dbassix said:
Hi,
My HTC ONE M7 suddenly stopped working. I had everything stock, no custom firmware or anything else on it. Suddenly it powered off, powered back on again and from that on its in an endless bootloop. I only get the "HTC - powered by android" screen for ca. 10s, then it turns black and starts again. I can get into the bootloader and can enable fastboot, but when i try to start the recovery i'm back in the bootloop. Tried flashing CWM and TWRP recoverys, but non of them are working. I just get the screen "ENTERING RECOVERY" but then it shuts off and powers on again back into the bootloop.
Here are the device datas, it's a german T-Mobile:
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.16.111.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: removed
(bootloader) imei: removed
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: T-MOB101
(bootloader) battery-status: good
(bootloader) battery-voltage: 3838mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e1af350
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
S-ON, Bootloader Unlocked.
Hope anybody can help me with this.
Click to expand...
Click to collapse
Please remove your imei and serialno in your first post!
While in bootloader, try a factory reset since you are completely stock. Custom recoveries will not work with a locked bootloader. Actually, if the factory reset doesn't work, you might try returning it for repair since it is basically stock.
majmoz said:
Please remove your imei and serialno in your first post!
While in bootloader, try a factory reset since you are completely stock. Custom recoveries will not work with a locked bootloader. Actually, if the factory reset doesn't work, you might try returning it for repair since it is basically stock.
Click to expand...
Click to collapse
Tried everything so far. even Factory Reset brings me to the bootloop. Don't know if i can return it for repair as the bootloader says "Tempered"
dbassix said:
Tried everything so far. even Factory Reset brings me to the bootloop. Don't know if i can return it for repair as the bootloader says "Tempered"
Click to expand...
Click to collapse
I think you need to flash a stock firmware but unfortunately I can not find one for your version 5.16.111.4. This is a long shot and I would not recommend it but you can go to this site and download both OTA files and the nandroid zip file. Open up both OTA files then double click on the firmware.zip if it is similar to the DevEd or TMOUS then the OTA going from 4.11 to 5.11 is the most complete. Extract that firmware from the OTA. We are going to flash that one and hope that it will correct the bootloop. Generally it is not recommended to flash just the firmware out of the OTA because sometimes there are some files missing but in this case you are already in a boot loop and you unlocked your bootloader. If the firmware looks similar to the attachment then it should be safe to flash. Your bootloader needs to be relocked and place the firmware.zip in your fastboot folder. You need to connect your phone to the computer and put the phone in bootloader/FASTBOOT USB mode:
Code:
[B][I]fastboot oem lock[/I][/B]
When complete, type:
Code:
[B][I]fastboot oem rebootRUU [/I][/B]
NOTE: You should see a silver HTC logo come up on your phone after executing this command.
NOTE: if this command freezes, just disconnect the USB cable and hold the power and volume down buttons until the device reboots. Then, repeat the steps above again.
Finally:
Code:
[B][I]fastboot flash zip firmware.zip[/I][/B]
Repeat the same command: IMPORTANT
Code:
[B][I]fastboot flash zip firmware.zip[/I][/B]
NOTE: The green bar on the phone may not go to 100% of the bar ... but If you see completed on your computer command window, wait for a few seconds and move on.
Last Step:
Code:
[B][I]fastboot reboot[/I][/B]
Click to expand...
Click to collapse
Hopefully, the bootloops have stopped. And you should be completely back to stock with the exception of "Tampered" and "Relocked".
dbassix said:
Hi,
My HTC ONE M7 suddenly stopped working. I had everything stock, no custom firmware or anything else on it. Suddenly it powered off, powered back on again and from that on its in an endless bootloop. I only get the "HTC - powered by android" screen for ca. 10s, then it turns black and starts again. I can get into the bootloader and can enable fastboot, but when i try to start the recovery i'm back in the bootloop. Tried flashing CWM and TWRP recoverys, but non of them are working. I just get the screen "ENTERING RECOVERY" but then it shuts off and powers on again back into the bootloop.
Here are the device datas, it's a german T-Mobile:
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.16.111.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: Removed
(bootloader) imei: removed
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: T-MOB101
(bootloader) battery-status: good
(bootloader) battery-voltage: 3838mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e1af350
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
S-ON, Bootloader Unlocked.
Hope anybody can help me with this.
Click to expand...
Click to collapse
Hi
I have the same issue now with my One M7UL (Bouygues france).
Have you managed to fix this issue?
Thanks

Bootlooping HTC m7ul - no roms work

Hi. I am at my wit's end with my HTC One m7 ul.
It all started when I was on venomrom 7.02 clicked a link on Facebook and it went into a bootloop.
I have tried to install multiple ROMs but cannot get the phone to complete either the installation or 1st boot.
Bootloader is unlocked and tampered.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4A.27.3263.27
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.24.61.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4323mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-660ef031
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
I'm on TWRP 2.6.3.3 (m7 img) - weirdly I am unable to boot into TWRP when I flash newer versions or even m7ul versions. I have checked the MD5 codes on every install as well.
When I flash the rom I format data and then wipe system and cache as well (along with it as well).
I am trying to get into a stock rom to try and install sunshine to get to s-off - to update firmware and to get to venom 8.0 , or even reset to stock and send back to T-Mobile
Roms I have tried -
Guru_Reset_M7_4.19.401.11-TeHashX - bootloop
AR9
AR840
One_4.06.1540.2_odexed
cm-11-20140106-NIGHTLY-m7ul - this one worked once, got into the phone but went into bootloop when i clicked a playstore app link - since then cannot boot into the phone
omni-4.4.4-20150520-m7ul-FINAL - got past boot but not close enough to stock for sunshine, since then no luck booting into system.
Have also formatted partition using mkfs.ext4 and proceeded to clean install a rom, but no success.
Can't find a stock rom close to my version number, which is why I tried the Guru_Reset one as recommended on another thread.
Please help!

[Q] HTC 802T Bootloop help required

Hi all!
So here is my problem:
I have the China mobile version of the HTC One (802T)
After 2 years of using it with without changing anything just using mobogenie to get apps, i got tired of it being so "censored". So i tried to install a custom rom. without success... I did so many things that i don t remember all teh steps i did...
Here is the status of my phone:
It s Unlocked but still S-on
I have access to bootloader and recovery ( I have 2 different recoveries that i can use, a CWR and the shame one)
The problem:
I just can't get the custom roms to work. Using the Shuame tool i can install roms but i only have the lock screen working, then when i unlock i just have a white screen with HTC on it, and after maybe one minute it reboots.
Possible solution:
My gf has the same phone as i untouched (as i wanted to test on mine sucessfully before trying hers).
So would it be possible to copy her phone and install it on mine to get it back to work?
Then i would try again to install custom rom, and if i find a solution i will be glad to help.
Thank you for all that reads this and helps me,
my getvar all
c:\fastboot-win>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.1403.31
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: xxx
(bootloader) imei: xxx
(bootloader) meid: 00000000000000
(bootloader) product: m7cdtu
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0780000
(bootloader) cidnum: HTCCN704
(bootloader) battery-status: good
(bootloader) battery-voltage: 3979mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.039s
relock+ruu
Hi again,
So i tried something i found on one post:
Relocked my phone through fastboot,
then put this RUU on the root of my sd card:
PN07IMG_M7C_DTU_K44_SENSE55_MR_HTCCN_CHS_CMCC_4.21.1403.31_Radio_1237.28.34.0106_release_309439.zip (renamed PN07IMG.zip)
went to bootloader. it loads , flashes , then parsing( really fast)
then reboot. Now i'm stuck on the HTC boot screen with boot loop.
Any ideas?
Nobody out there to help me because...
New user so i can t post the I have no idea what i m doing dog picture,
But really i do need some help please

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