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Please help me the connection setup cab, because my S730 cannot setup my network.
Need more information, do you want the cab for the initial connection setup wizard thing?
What type of network are you trying to connect to? WiFi? Phone's network?
If its your home wifi then make sure you have the wep correctly typed in, or is it the other encryption? and you might need to tweek the power options for the wifi so it wont nerf it...
Expand your question and give us as much info as to the problem, might not need to reinstall anything, could but might not need to.
I hv some problem with phone network, during i setup phone network then appear for error in the database. Pls help me for solution.
Phone network is going to be a hard one for us to trouble shoot since we dont work for the phone company, easiest way to try and get it working would be to go into a store and have an employee take a peak at it, however if you orderd it over the internet they might not be able to help you unless they support the device. Going through HTC could take a while.
Now what exactly does the error say? Just "Database error"? Or does it give a refrence code like a windows BSOD will give you a stop code?
To start with I would make sure your SIM looks okay as it could be having issues reading the network info off of it, next take a look in your phone settings, Start>(Option 8) Settings>Phone, theres several in there to look at but mostly go to the next page and into Networks, is your even listed? What options do you have under find a new network?
If you go back into phone under Band Select what is it set to?
If you go back into the main options menu what is under Regional Settings?
And, do you have a signal where your at?
Thanks for your explanation, i only have a problem with appear "error in the database" therefore i can't using GPRS or 3G network for HSDPA etc. I need some setting to run my GPRS or 3G network, because previous HP i'm using i have no problem with above matter.
Did you change anything in the menu's I listed above? It sounds like your saying the issue is only with the network as it applies to data and not voice (phone calls).
Go into your GPRS settings section and let us know what it says in there, did you go into a store and pick up the phone or just order it online? Was your old HP fully 3g / hsdpa ready? Did you change anything on your account that might be killing it on your phone?
Need to know what your settings are before going after it being a phone problem internally, setting, or something up with the network interaction. What are you trying to access? Sending an SMS / MMS or something with the browser or another application trying to use the internet?
Error in the DB sounds almost like its getting a connection but cannot locate your information?
If your browsing something online and get that its usually a browser error in which you can delete your history / cookies or reinstall it or its a website error and its no longer connecting to the DB properly etc.
Do you see an E or 3G on the top of your phone (by the battery Status) at any time?
I never change anything in my S730. I only try to setup my connection wizard in S730 but failed (It called error in the database)
Before i'm using S730, all the network likes video call, HSDPA, GPRS is running well but when i'm using S730 all the above network can't be running well. I only can use for phone and SMS.
Yes Error in the DB is almost like its when getting a connection setup but i never successful to find location the network. Do you have a cab to run the connection setup like HTC Tytn II?
I cannot browsing anything when the connection setup can't be done.
I see in my S730 the icon E or 3G on the top of my phone but cannot running well due to connection setup can't be done.
Hmm, I will see what more I can do when I am at home later tonight. Most of the connection settings will be network specific and read off of your phone, to use 3g and Edge you shouldnt have to set anything up. I just put in my new SIM card, turned the phone on and away I went. The only setting up I had to do was for the Wifi.
Since your phone is recognizing the networks I dont think its an issue with that aspect of the phone, something in the drivers could be causing issues with how it interacts with the network. Could be the sim having corrupt information and a few other things.
Who is your provider?
Many thanks for your assistance. I'm using provider INDOSAT in Indonesia.
I have not seen any other similar errors for INDOSAT on google (didnt dig too deep however).
For giggles go into your start menu and select more until you see the connection setup wizard (earth with a magic wand on it) and see what that does for you.
Does the phone stay in E or 3g mode or cycle between the two at random while your at home? How is the coverage in your area? I dont have 3g available here but every now and then my phone will slip into 3g mode and while its trying to connect for those 10 seconds the handset lags a little but always reverts back to edge and resumes normal life.
If you still have your old handset can you pop your sim in it still have have everything run perfectly? (Assuming you reset the device so the settings are back to stock).
For now my best advice (I am no expert like some of the people here...)
Go into the settings menu, make sure your GPRS settings are as correct as they can be (contact your provider to verify the info the phone is telling you) From the main settings several pages into it is a GPRS Auth... place verify that is set correctly as well.
If you bought this handset brand new you really should be able to just pop in your sim and fly away, MMS requires some setup but the rest is plug and play pretty much. Have you tried a reset of the device in hopes that it flushes out a possible bug and allows your settings to take over?
Thanks for your help, now my S730 is running well for video call and over GPRS.
I have a TyTNII phone and after reading extensively through the threads posted, seems to have a unique problem.
My device will show the "E" icon and service provider in the Today screen and everything will be normal.
After connecting to the Active Sync via USB the phone will be normal for a while, but at some stage will disconnect from the GSM network and show no service.
At this stage the "E" icon changed to a "G". I have tried selecting the service provider, finding the network etc, but it keeps telling me to disconnect the data service and try again.
At first I thought it was blue tooth, but it does make no difference. I have loaded all the comm utils I could find and none is showing any active data sessions or connections.
Reset does not work, taking the SIM out and putting it back does not work, not even taking the battery out makes a difference.
All that seems to work is to put the SIM back in another phone and let the phone boot up to get GSM connection. After that I can put the SIM back in the TyTNII and all will be fine - even for days - as long as I do not connect USB to the PC.
Do you have any ideas on what I can do to solve the matter - it is irretating like hell to swap a sim every now and then...
could be wrong but is there a wired connection on your pc/laptop that uses a dial out and not gprs, this could cause it to run a connection on gsm on gprs.
Thank you for the reply - I have checked my pc and have no dialup connections - currently connected to Internet via Ethernet.
I have also checked the phone - during this shutdown period I am able to browse the internet from the phone.
This tells me that I have internet access, just no GSM service - its like the phone is switching the GSM network off, but GPRS and Edge is still working.
Hope that helps
Dunno where you are geographically, but At&t had some major down time last friday or thursday and it seemed again this week on tuesday or so.
Maybe this was effecting you? (boston area) Only time my kaiser does **** like that is when i leave something conflicting open, (mail, or a browser)
good luck
so im leaving the country in a few hours and taking my G1 with me, been looking at solutions to effectively disable ALL mobile data, without affecting Voice. basically i'll be using a PPD SIM and dont want random data charges munching my minutes.... all sense roms have this option built in, but heres a few problems, 1.5 has no nav in maps, and i plan on using it over WIFI, 2.1 sense is just too batt hungry and unstable to possibly wind up lost in a foreign country where i speak 0 words of the native language.
from what ive read APNdroid doesn't quite do it.... is there any way as root i could effectively "break" the data connection?
or alternatively does anyone know of SoftBank in Japan offers ultd Data for PPD SIMs? if so how much? and any ideas weather i'll be able to get 3G or only EDGE with my T-mo Radio
try dialing *#*#4636#*#*
then "Phone information"
menu button
"More"
"Disable data connection"
Do the same to turn it back on.
id read about this fix as well, however it appears it doesnt hold across reboots, ima be here for a couple weeks, i need a more permanent solution...
is there no way to physically remove the drivers that control the mobile network via ADB or maybe pull it out of an update.zip before flashing?
I think the option below it is "disable on boot". You could try that.
change the APN settings, or get a program called quick settings from the market. either way is a quick fix.
the set on boot option will reset its self after the WiFi is cycled... and of course without data i'll be using wifi as much as possible.... so far APN droid has served me pretty well, however i've still cought glimpses of that 3G icon, so if anyone has any ideas im all ears
i remember some early Haykuro ports that had improper Radio drivers and had no data connection, so if anyone knows what files those would be thats really the key im looking for
bump/update
the only time i see it trying to pull data when the APN is disabled, auto sync is off, and bkgrnd data is off, is in one of 2 cases, immeadeatly after i cycle off wifi, i see the 3g icon for a split second, and sometimes when im in Market uninstalling something
ive come to the conclusion its probably easier to just leave WiFi on and not touch the market unless ive got a WiFi signal, but now its almost a matter of i know that theres got to be a way to do it (seeing as with Root, i should be able to "break" just about anything) and its eluding me....
if anyone has any clue as to what files control the data "drivers" or whatever, im sure i can take it from there, just need a push in the right direction (or directory, lol)
Go to APN under Networks and just delete all the APNs.
Alternatively you can make a new one with bogus information and select it.
... did you even read my post.... that was my first try, days ago...
Hi there! would like to seek your help regarding my galaxy note, I encounter packet data on/ff and cannot connect to mobile data (internet) but my sim card is working (can send sms and call). i just put my phone yesterday to flight mode and after that it cannot able to connect to internet. I did factory reset and some wipe of cache.. is there any advice? my phone is rooted already with franco kernel (stock ICS rom only). Please help Sir.
Please do not "FACTORY RESET" , You could potentially brick your phone.
1. Try to see if you have your "DATA" on. With DATA off 3g/h/h+ will not work only wifi would.
2. Worst case scenario, take out your SIMCARD and put it back again.
hackerboi said:
Please do not "FACTORY RESET" , You could potentially brick your phone.
1. Try to see if you have your "DATA" on. With DATA off 3g/h/h+ will not work only wifi would.
2. Worst case scenario, take out your SIMCARD and put it back again.
Click to expand...
Click to collapse
Hi, Thanks for the reply,
I already did some of the basic steps, It just so happen that the history of this problem was because after I put my phone to "flight mode for about 5 hours" and the the packet data icon "3g/H" were no "DOWN arrow" color orange where as I know is a sign of good connection. but the icon only lit the "UP arrow" please help
May also be a issue with having incorrect APN information (Some carriers do not Automatically push out the right details)
Under settings> Wireless And Networks > Mobile Networks > Access Point Names
Check the listings are correct for your network.
Ranger58 said:
May also be a issue with having incorrect APN information (Some carriers do not Automatically push out the right details)
Under settings> Wireless And Networks > Mobile Networks > Access Point Names
Check the listings are correct for your network.
Click to expand...
Click to collapse
Hi, Actually my phone's packet data was working well before I put it in "flight mode" meaning my APN settings is OK. for reference here are some of my screen shots which I edit to see the ICONS status,,thanks for the help!.
Don't know what still seems like a apn issue. Only because I would expect atleast one reply from the network during the connection discussions.
The fact that the orange arrow never lights up to me indicates that the network never gets the sent packets.
Have you tried anything like the apn on/off alps from the the playstore.
Otherwise I cannot see why having airplane mode on for a while would permanently ruin your data connection
Sent from my GT-N7000 using Tapatalk 2
Ranger58 said:
Don't know what still seems like a apn issue. Only because I would expect atleast one reply from the network during the connection discussions.
The fact that the orange arrow never lights up to me indicates that the network never gets the sent packets.
Have you tried anything like the apn on/off alps from the the playstore.
Otherwise I cannot see why having airplane mode on for a while would permanently ruin your data connection
Sent from my GT-N7000 using Tapatalk 2
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Click to collapse
Hi, yup but as you know some apn tweatering app is no longer feasible with ICS,
Yes, I am also not convince about after flight mode / airplane mode activation that causes my phone not to connect to the internet. I guess this is related to root bug, this was my 1st time to enable flight mode under rooted condition so I wonder that this might be the root caused. Can anyone suggest to unroot? Please advice, Thanks and Mabuhay!
Bump
Sorry to be bumping this old thready but was the OP able to ressolve the problem? I have been having exactly the same issue but only intermitantly, if I reset my phone everything is fine for a while and then all of a sudden I loose the orange arrow and will only see green.
I am unable to recieve calls or make them, no internet etc. I am on Tmobile UK now EE, have gone through the standard error checking with tmobile but no luck, first they said it was the network being down and no they say it's my phone but I don't see how it's been fine for ages and all of a sudden I have this problem.
It's totally random, I have decent reception so I have say 3g or h+ with 2 or 3 bars but no orange arrow
Any ideas?
Hi XDA, I bought a Z3 Compact a few days ago, and yesterday this weird bug occured for the first time. The data is simply turned off suddenly when I check my phone, and nothing I do will turn it back on.. Toggling mobile data back and forth, searching for networks and clicking different ones, downloading internet settings again, airplane mode on/off etc. - nothing works except rebooting the phone, and then the data works again until next time it messes up. It did it again last night.
I googled the issue, and it seems some S4 users have had same problem with Android 4.4.2? Link to the issue is found here http://support.t-mobile.com/thread/70532
Apparently they report that you cant make calls either when this bug occurs, even when the phone says it has bars, however I havent tested regular calling. I will next time my device bugs out.
Has anyone experienced something similar and/or is there any way to fix it?
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
rec71 said:
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
Click to expand...
Click to collapse
I don't have it enabled, but I will definitely try clearing data for eco mode controller.
Also, I figured out that I can still make calls even when the data doesn't work. So it is not the same issue that is described in the link.
I think you have the same issue as described in this link? https://talk.sonymobile.com/t5/Xper...sappearing-in-Stamina-mode/m-p/845155#U845155
I have had stamina mode on however, so I will try it anyway.
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
ahrex said:
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
Click to expand...
Click to collapse
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Zylian91 said:
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Click to expand...
Click to collapse
You might be right. My issue was signal, then no signal. I never got a "no SIM card" message, however.
Best of luck!
I am now getting this issue without using Stamina mode. I am currently sat at work with no data, same thing happened yesterday. It worked fine this morning but at some point it has gone and only a reboot will get it back. I am missing important notifications because of this.
It seems to happen when I move around the building and the signal goes weak. The About -> Status page currently shows:
Signal strength: -79 dBm 17 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Disconnected
This is so frustrating.
---------- Post added at 12:43 PM ---------- Previous post was at 12:36 PM ----------
Just rebooted, data is back and now I see this in About -> Status:
Signal strength: -75 dBm 20 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Connected
Time to seek a refund.
I never got this issue fixed, even after repairing the device using PC Companion so I've sent it back to Clove for a refund. I think Bluetooth may have something to do with it though: I use BT in the car and have a Fitbit connected. I spent a day with BT disabled and the issue did not occur. I then went for a run with BT headphones connected and when I got back I had no mobile data again.
So goodbye Xperia Z3 Compact.
Anyone managed to fix it?
Hi!
I have the same issue. I use BT in my car too, but I think I lose it event without BT sometimes..
Anyone managed to fix it?
Just wanted to pitch in that I have the same problem (Z3 here).
I was going to return the phone but reading that the new lollipop update will arrive next week I think I'll hold out and see if that update won't fix it.
/Edit
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Nischi85 said:
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
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Click to collapse
COPIED and PASTED for your ENJOYMENT:
I thought I’d share a quick tweak that applies to most of Sony’s Xperia Android phones. If you’re on the Three network and travel around a fair bit you’ll notice that occasionally you’ll lose the data connection and it won’t always come back until you reboot the phone. Very annoying.
This happens because Three still have some 2G roaming agreements in place for areas they don’t have coverage. That doesn’t include data roaming however and a lot of devices (including the iPhone still) have trouble with this.
The way to fix this is to set the ‘Network Mode’ to ‘4G/WCMA’. Annoyingly you can’t set this in the ‘Mobile Network Settings’ section, you’ll need to go into hidden service menu to get to the setting. From the dialler, type this:
*#*#SERVICE#*#*
'Service' is typed as you would on a T9 predictive text keyboard, so thats one key press per letter.
Once your into the service menu, choose ‘Network Mode’ and then within this menu choose ‘LTE_WCDMA’.
You’ll see the radio stack reboot (so you’ll lose your connection while it does this).
No longer shall you experience the annoying ‘data never comes back’ issue.
It goes without saying that changing this setting is at your own risk.
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
I'm getting this exact same issue but on my galaxy s5 only a reboot will resolve it I wonder if it is also in relation to 2G networks. I am on EE and the just recently sold to BT could be that their infrastructure now includes 2G coverage with no data for some places? Soon as I reboot back on 4G. Looked in settings and annoyingly only auto ones are 2G/3G/4G and 2G/3G there is no 3G/4G auto connection type guess I need to find a Samsung secret menu?
cpurick said:
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
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Click to collapse
I am on a tmobile z3 and it says N/A no matter which mode I put it on in settings and then going to that secret menu. Please help. I'm on stock android 5.0.2 lollipop. Thanks!
still have the same bug with my Z3 compact, Android 6.0.1 and it is very resistent, even secure mode without 3rd party Apps, new SIM Card and new mobile phone (but with restored Sony Backup) helped. Vodafone germany and Sony Customer Care are idealess.
Last try will bei leaving SD card out and a reset with Sony companion without restoring backup