Hey, I am using MOTO 2nd Gen .. recently while I was copying files from laptop to my phone using USB cable. My phone started re-starting. I found that its caught in boot loop. I just can android sign again it re-boots.
I tried external reset using Vol down + Power key
The moment I select "Recovery" or "Factory reset" I get android sign and thats it .. Phone boots again.
Please help me in fixing this issue. Even customer support guys from MOTO are of no help.
my phone does not have any external SD card!
Appreciate any help regarding this. PLEASE PLEASE PLEASE help!!
MohammedAsjad said:
Hey, I am using MOTO 2nd Gen .. recently while I was copying files from laptop to my phone using USB cable. My phone started re-starting. I found that its caught in boot loop. I just can android sign again it re-boots.
I tried external reset using Vol down + Power key
The moment I select "Recovery" or "Factory reset" I get android sign and thats it .. Phone boots again.
Please help me in fixing this issue. Even customer support guys from MOTO are of no help.
my phone does not have any external SD card!
Appreciate any help regarding this. PLEASE PLEASE PLEASE help!!
Click to expand...
Click to collapse
Wel, when you go to recovery and you see the Android with the red exclamation mark, then you are in recovery, do the following when you see this Android: hold de volume up button for 10-15 seconds. Then press the power button with it and let both go. Now you should have your recovery options. In your case I would try a factory reset!
smitharro said:
Wel, when you go to recovery and you see the Android with the red exclamation mark, then you are in recovery, do the following when you see this Android: hold de volume up button for 10-15 seconds. Then press the power button with it and let both go. Now you should have your recovery options. In your case I would try a factory reset!
Click to expand...
Click to collapse
Sorry I think I have not made it very clear! If I switch on my phone I am getting this 'M' Symbol [MOTOROLA] underneath powered by android for just 4 seconds .. Then phone restarts again!
MohammedAsjad said:
Sorry I think I have not made it very clear! If I switch on my phone I am getting this 'M' Symbol [MOTOROLA] underneath powered by android for just 4 seconds .. Then phone restarts again!
Click to expand...
Click to collapse
Switch off the phone
Press volume down and then power button and release them together
Then select recovery option by pressing vol down key and den vol up key
The phone will restart
Wait for the distressed android logo to show
Press vol up key(hold it for 10secs) then while holding the vol up key press power button and then only release the power button while vol up key still pressed
Then select the factory reset option by vol up and down key
Press power button to select factory reset
Sent from my XT1068 using XDA Free mobile app
And if everything fails, just reinstall the stock rom and you will be good to go
Same Problem
MohammedAsjad said:
Hey, I am using MOTO 2nd Gen .. recently while I was copying files from laptop to my phone using USB cable. My phone started re-starting. I found that its caught in boot loop. I just can android sign again it re-boots.
I tried external reset using Vol down + Power key
The moment I select "Recovery" or "Factory reset" I get android sign and thats it .. Phone boots again.
Please help me in fixing this issue. Even customer support guys from MOTO are of no help.
my phone does not have any external SD card!
Appreciate any help regarding this. PLEASE PLEASE PLEASE help!!
Click to expand...
Click to collapse
Hey... I am having same problem, did your problem with phone solved...???
deepaksr2 said:
Hey... I am having same problem, did your problem with phone solved...???
Click to expand...
Click to collapse
Same problem here... I was recording a video and the phone freezed and rebooted, after that first reboot it has been rebooting again and again. Does anyone found any fix for this issue?
Thanks
Sumzelo said:
Same problem here... I was recording a video and the phone freezed and rebooted, after that first reboot it has been rebooting again and again. Does anyone found any fix for this issue?
Thanks
Click to expand...
Click to collapse
hey is your problem fixed. Please help me. I also have the same problem. I donno what to do. pls
You all can try a factory restore... With mfastboot v2
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
You posted in the 1st gen moto g forum. The mods will move it to the correct place soon.
Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help - as several ways to fix - 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work
Followed your steps
reefuge said:
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help - as several ways to fix - 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work
Click to expand...
Click to collapse
So I went recovery mode, did a factory reset and something strange happened..
It said ' E : can't ... /last log
E : can't ... /last call
E : can't .. /last ..
So i am assuming that it's something to do with motorola boot services, because it updated the day before this happened..
So now, I am trying to find the stock lollipop ota for my device and flash it!
Moto g 2nd gen stuck in boot
Hi everyone,
I have a moto g 2nd gen xt1064 us version, unlocked bootloader, code:3, the phone won't go past animation boot and blue motorola logo then shuts off. The screen turns black but i noticed a faint backlight on it and i have to press power button to completely shut it off.
Here is what i tried.
I booted into recovery and did a cache and data wipe, didnt work.
I flashed a stock firmware (5.02 btw) through fastboot with bootloader relock, everything went well, all steps successful but same result, wont go past anomation boot.
I noticed when i send lock bootlader command log says its successful but booloader is still unlocked
Any help would be appreciated and sorry for reviving this thread.
Same issue - Moto g First generation
The course of issue is the same.
The problem is that I am not able to access recovery (3rd step), it says
"Boot up failed"
Help.
---------- Post added at 08:11 AM ---------- Previous post was at 08:04 AM ----------
Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
Same issue - first gen
Can you help me solve it..
still stuck....
reefuge said:
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help - as several ways to fix - 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work
Click to expand...
Click to collapse
Hi reefuge,
My moto g2 XT1068 was stuck on the morotola screen.
I unlocked the bootloader and flashed custom ROM 3 times now.
Every time it sticks on the 'warning bootloader unlocked' screen.
I found your instuctions above and managed to follow htose too but it is still sticking on the warning screen.
This is doing my head in at this stage
Any further suggestions.....please.........:fingers-crossed:
I pressed and hold power button and vol - button I didn't getting ap flash boot menu...
plz can anyone help me
Boylanator said:
Hi reefuge,
My moto g2 XT1068 was stuck on the morotola screen.
I unlocked the bootloader and flashed custom ROM 3 times now.
Every time it sticks on the 'warning bootloader unlocked' screen.
I found your instuctions above and managed to follow htose too but it is still sticking on the warning screen.
This is doing my head in at this stage
Any further suggestions.....please.........:fingers-crossed:
Click to expand...
Click to collapse
Same here, flashed 10 TWRP versions, no changes...
Flashed fix ¨warning¨logo, first boot was ok (only the logo) then again shows ¨warning logo¨
Flashed a entire original 6.0 ROM, no changes...
I have a Moto G2 and I woke up one day and it was off, when I tried to turn it on it wouldn't go past the "MOTOROLA" start up screen.
I have tried a soft reboot, hard reboot, factory reset, cache reset and I have done all of this with and without my SIM card in. I have done every step I could find but so far it won't move past. I know the phone itself is working because every time I call it my phone vibrates as if it were on. Is it time I just take it in or is there anything else I can do from home?
Happened to me too
This same thing just happened to my wife's Moto G 2nd Gen. When I try Wipe data/Factory reset, it says "formatting data...E: blkdiscard on partition /dev/block/platform/msm_sdcc. 1/by-name/userdata failedData wipe failed"
Anyone ever seen this before?
Ptaahu said:
Yesterday I got my moto g 2nd gen battery drained to 0%. I managed to escape from bootloop and charge battery to 100%, but still I can't power it up. When I'm booting my moto g it shows motorola logo, three "worlds" and then I see black screen. . I would be very grateful if you would help me fixing that issue. //Sorry for my english ;/
I forgot to add, when i try to go into recovery mode it shows: "Boot up failed".
Click to expand...
Click to collapse
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
---------- Post added at 07:09 PM ---------- Previous post was at 07:08 PM ----------
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
Having this issue on my sister phone, I've had TWRP, I've managed to enter it, but I can't WIPE Data partition, I can't erase internal memory, cause it's giving me error, so I think the phone locked the mmc to read-only somehow...
Ok, so I've fastbooted to stock Marshmallow ROM (was on KitKat rom) but the phone yet have black screen of death, I think i'm gonna give it a shot and gonna open it up, remove the battery, let the phone without any charge and try again. Hope this helps.
Any other ideas?
Milan Chawla said:
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
---------- Post added at 07:09 PM ---------- Previous post was at 07:08 PM ----------
I have similar issue, phone drained to 0% battery and now I have no response from phone when I connect charger (wall charger and usb both I have tried). I even tried jumping to fastboot but failed to do so.
Any advice for me?
PS I have Moto G2 and battery drained to 0%, no screen no led works after connecting charger
Click to expand...
Click to collapse
Yes, buy a new one, not Motorola this time
Tribes11 said:
Having this issue on my sister phone, I've had TWRP, I've managed to enter it, but I can't WIPE Data partition, I can't erase internal memory, cause it's giving me error, so I think the phone locked the mmc to read-only somehow...
Ok, so I've fastbooted to stock Marshmallow ROM (was on KitKat rom) but the phone yet have black screen of death, I think i'm gonna give it a shot and gonna open it up, remove the battery, let the phone without any charge and try again. Hope this helps.
Any other ideas?
Click to expand...
Click to collapse
Same for you, welcome to the read only memory club
Altomugriento said:
Yes, buy a new one, not Motorola this time
Same for you, welcome to the read only memory club
Click to expand...
Click to collapse
So, basically there's nothing we can do? Maybe swapping the MMC?
Tribes11 said:
So, basically there's nothing we can do? Maybe swapping the MMC?
Click to expand...
Click to collapse
Nothing at all, sorry
Enviado desde mi XT1575 mediante Tapatalk
The device moto g 2nd gen not booting. Its only showing the company's logo. After which blank screen appears. I have tried factory reset by going into recovery mode but it shows "No Command" with an android dead symbol. So I could'nt reset the device. The device is unrooted and its bootloader is locked. Please help
Thnx in advance..!
pravardhan96 said:
The device moto g 2nd gen not booting. Its only showing the company's logo. After which blank screen appears. I have tried factory reset by going into recovery mode but it shows "No Command" with an android dead symbol. So I could'nt reset the device. The device is unrooted and its bootloader is locked. Please help
Thnx in advance..!
Click to expand...
Click to collapse
To enter in the menu of recovery when you see the green droid:
you must take both vol + with power button pressed for 6/7 secs and then released them. After that you will be able to enter in recovery menu.
By the way, have you unlocked bootloader? Which model do you have?
I was trying to install CM12 i have done all the wipes, but i havent updated the bootlader so the instalation failed.
I rebooted the phone and now it stucks in the first moto logo. I can't even enter in the recovery.
Have you guys have any idea how can I repair this, please?
esduti said:
I was trying to install CM12 i have done all the wipes, but i havent updated the bootlader so the instalation failed.
I rebooted the phone and now it stucks in the first moto logo. I can't even enter in the recovery.
Have you guys have any idea how can I repair this, please?
Click to expand...
Click to collapse
Buddy its just a soft brick ...!! You can go to recovery if you do everything correctly
Follow these steps..!!
1. Turn off your phone by press and holding power button until you see you device is turned off
2. Or at the boot animation also you can go to recovery by press and holding power and vol down until you see black screen and wait 4 sec after you see black screen and release the buttons the you Will go to fastboot mode and hit recovery in fastboot and wipe data and still if you u get boot loop go to fastboot, and flash stock lollipop And then flash any cm 12.1 based ROM you won't get any kinda problems now ...!!!! ?