[Q] Random freezes with Lollipop, I can only reboot the phone - Xperia Z3 Compact Q&A, Help & Troubleshooting

Good evening.
I just can't take it anymore. After updating to Lollipop 1 month ago, at least once a day my phone freezes completely and I can only reboot it.
Most of the time, it happens when I unlock the phone to answer a whatsapp message. When the chat appears, the phone stop responding. It also happen in random cases, but usually just after I have unlocked the phone.
If I press the lock button, the screen goes black and never turn on. If I longpress the button, the screen to reboot or shut down the phone shows up, but not the background or any other app.
After upgrading from Kitkat, I did a factory reset from the menu. With KitKat this Z3C was the best phone I ever had, but now I hate it.
Is there a way to solve this problem?
Thanks in advance.

Nobody? Maybe have I to install again Lollipop?

Alan Slade said:
Nobody? Maybe have I to install again Lollipop?
Click to expand...
Click to collapse
I have exactly the same issue. It happened 3 times in 2 weeks, not so often but still annoying. I bought the phone two weeks ago and it was already with lollipop...
https://www.dropbox.com/s/j2ww4vqusxgnijw/Screenshot_2015-06-25-22-34-06.png?dl=0
https://www.dropbox.com/s/34syos0lyua5rz7/Screenshot_2015-06-25-22-42-40.png?dl=0
I've discovered that going in full screen mode with power toggles widget I can enter the settings and do whatever I want, but as soon as I exit (even if I just pull down the notification drawer only) it goes back with black screen and only the back key, which is not responding.
Is a Lollipop bug or should I send back the phone to the seller? Factory reset could help, even if it was new?

Alan Slade said:
Good evening.
I just can't take it anymore. After updating to Lollipop 1 month ago, at least once a day my phone freezes completely and I can only reboot it.
Most of the time, it happens when I unlock the phone to answer a whatsapp message. When the chat appears, the phone stop responding. It also happen in random cases, but usually just after I have unlocked the phone.
If I press the lock button, the screen goes black and never turn on. If I longpress the button, the screen to reboot or shut down the phone shows up, but not the background or any other app.
After upgrading from Kitkat, I did a factory reset from the menu. With KitKat this Z3C was the best phone I ever had, but now I hate it.
Is there a way to solve this problem?
Thanks in advance.
Click to expand...
Click to collapse
I'm trying to see if a factory reset may help, I'll let you know...

luxpast said:
I'm trying to see if a factory reset may help, I'll let you know...
Click to expand...
Click to collapse
Thanks a lot

Alan Slade said:
Good evening.
I just can't take it anymore. After updating to Lollipop 1 month ago, at least once a day my phone freezes completely and I can only reboot it.
Most of the time, it happens when I unlock the phone to answer a whatsapp message. When the chat appears, the phone stop responding. It also happen in random cases, but usually just after I have unlocked the phone.
If I press the lock button, the screen goes black and never turn on. If I longpress the button, the screen to reboot or shut down the phone shows up, but not the background or any other app.
After upgrading from Kitkat, I did a factory reset from the menu. With KitKat this Z3C was the best phone I ever had, but now I hate it.
Is there a way to solve this problem?
Thanks in advance.
Click to expand...
Click to collapse
Like you i didnt like lollipop, if you want to revert back to Kitkat like i have done read HERE
Hope this helps you out.

Related

So, I broke my Droid 3 by changing one setting from stock...

Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
I'd say the best choice would be to do a hard reset and start all over.
blenny- said:
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
Click to expand...
Click to collapse
I would call tech support, return it to the store and shoot an email off to moto-dev. Obvious software problem motorola should be made aware of.
Hey, I have been having the same issue, although mine doesn't seem to have been from changing a setting. It seems more random than anything else. So yeah sometimes the phone will just randomly restart (this last time while I was playing Air Attack HD) and then it will get stuck at the Droid Eye boot screen, eventually the screen will time out and then the phone is pretty much dead after that, except I can still receive notifications and even phone calls, but I can't act on any of them. The screen won't turn on no matter what I do. After pulling the battery and restarting, it keeps doing this same thing. i have factory reset 3 times now and it's getting annoying. I'm trying to keep as many apps off as possible. Does this sound like your issue? I'm going to keep searching the forum, and maybe start up a thread on this issue.
blenny- said:
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
Click to expand...
Click to collapse
Doesn't happen for me..
/droid3

[Q] Samsung Galaxy S GT-I9000 won't work if not plugged on external power source

Hi guys,
The following problem has taken me litterally DAYS of reading XDA, trying everything I could, but still no solution. Googling and searching this forum didn't help either, and it's totally weird.
It's a Samsung Galaxy S GT-I9000, on which were installed, almost two years ago, the ClockWorkMod recovery, Darky's ROM, Froyo, and everything was fine for months. Then, one day, out of nowhere, it switched off, without notice. Impossible to switch it on again! I remembered having seen some strange battery behavior few days before, like falling from 80% to 30% with no reason, so I thought of a battery issue. I plugged it for a full night. In the morning, I was able to boot it, but not easily, and all apps were crashing: during boot, or when launched manually. Yes, all I tried were crashing! Then, the phone became fully not bootable: press the power button, the screen shows "Samsung GT-I9000", then switches off...
I ordered a new battery: same result.
A guy from a phone repair store told me to plug the phone, and keep the power button down for 2 minutes: after this, I could reboot the phone, and thus, wipe data (factory reset). But it didn't help.
After "playing" a bit with it, I realized that the problem is:
the phone won't boot if an external source of power is not connected (as said above, white text shows, then the phone "dies")
if started with power cord/usb, the phone will work fine, all the time
if started with power cord/usb, and the external power source removed once the phone is booted, the phone will work fine, UNTIL the screen goes black for power saving mode or by pressing pwoer button, after which, within seconds, you can't open the phone anymore. I mean: if you press the start/power button immediately after the screen goes black, the screen goes on again, and the phone is ok. If you wait for few seconds, it's over, you can't do anything, and have to reboot the phone. This said, the phone doesn't vibrate, so I suppose it's not really off. But then... what is this state??
I really tried my best: updated to GB2.3.6, bricked my phone trying to re-install the CWM and having a bootloop, installed and used Odin and Heimdall, reverted to stock kernel, etc, etc, etc.
I feel sorry to bother you guys, I was really convinced that with the incredibly huge amount of data, how-tos, explanations, etc. I would manage to get rid of this, but this problem, though I don't really think it's hardware (but maybe it is?) stayed across so many kernels, roms, etc. that it's killing me!
For the record:
Model number: GT-I9000
Micro-software (?): 2.3.6
Baseband: I9000XXJW4
Kernel: 2.6.35.7-I9000XWJW7-CL1125830 [email protected] #2 (problem was the same with [email protected] #2)
Version number: GINGERBREAD.XXJW4
Any help would be greatly appreciated, considering that a wireless phone that needs to be wired is a little bit of an issue... :laugh:
Thanks in advance !
Marc_B_ said:
Hi guys,
The following problem has taken me litterally DAYS of reading XDA, trying everything I could, but still no solution. Googling and searching this forum didn't help either, and it's totally weird.
It's a Samsung Galaxy S GT-I9000, on which were installed, almost two years ago, the ClockWorkMod recovery, Darky's ROM, Froyo, and everything was fine for months. Then, one day, out of nowhere, it switched off, without notice. Impossible to switch it on again! I remembered having seen some strange battery behavior few days before, like falling from 80% to 30% with no reason, so I thought of a battery issue. I plugged it for a full night. In the morning, I was able to boot it, but not easily, and all apps were crashing: during boot, or when launched manually. Yes, all I tried were crashing! Then, the phone became fully not bootable: press the power button, the screen shows "Samsung GT-I9000", then switches off...
I ordered a new battery: same result.
A guy from a phone repair store told me to plug the phone, and keep the power button down for 2 minutes: after this, I could reboot the phone, and thus, wipe data (factory reset). But it didn't help.
After "playing" a bit with it, I realized that the problem is:
the phone won't boot if an external source of power is not connected (as said above, white text shows, then the phone "dies")
if started with power cord/usb, the phone will work fine, all the time
if started with power cord/usb, and the external power source removed once the phone is booted, the phone will work fine, UNTIL the screen goes black for power saving mode or by pressing pwoer button, after which, within seconds, you can't open the phone anymore. I mean: if you press the start/power button immediately after the screen goes black, the screen goes on again, and the phone is ok. If you wait for few seconds, it's over, you can't do anything, and have to reboot the phone. This said, the phone doesn't vibrate, so I suppose it's not really off. But then... what is this state??
I really tried my best: updated to GB2.3.6, bricked my phone trying to re-install the CWM and having a bootloop, installed and used Odin and Heimdall, reverted to stock kernel, etc, etc, etc.
I feel sorry to bother you guys, I was really convinced that with the incredibly huge amount of data, how-tos, explanations, etc. I would manage to get rid of this, but this problem, though I don't really think it's hardware (but maybe it is?) stayed across so many kernels, roms, etc. that it's killing me!
For the record:
Model number: GT-I9000
Micro-software (?): 2.3.6
Baseband: I9000XXJW4
Kernel: 2.6.35.7-I9000XWJW7-CL1125830 [email protected] #2 (problem was the same with [email protected] #2)
Version number: GINGERBREAD.XXJW4
Any help would be greatly appreciated, considering that a wireless phone that needs to be wired is a little bit of an issue... :laugh:
Thanks in advance !
Click to expand...
Click to collapse
That's a very strange problem... let's try something, remove the battery, sim card and sd card and hold the power button for 1-2 minutes, btw when the screen is off, is really the phone off or just the screen? did you try to make a call to your phone when the screen is off?
timberman4444 said:
That's a very strange problem... let's try something, remove the battery, sim card and sd card and hold the power button for 1-2 minutes, btw when the screen is off, is really the phone off or just the screen? did you try to make a call to your phone when the screen is off?
Click to expand...
Click to collapse
Hi timberman thanks for the answer!
You're very right: I totally forgot to say that what initially allowed me to restart my phone "regularly" was this procedure of pressing the power button for 2 minutes (hint given by a man from a repair shop). Before this, I couldn't (kind of a bootloop).
It's a very good question! I don't think the phone is really off in fact, because there isn't this vibration saying the phone turned off... Let me try to call it!
F..k! I was redirected right away to the voicemail... so... phone was off
I'm starting to think it's an harware issue... I reinstalled lots of ROMs, kernel, etc. Same ****...
Any idea?
Marc_B_ said:
Hi timberman thanks for the answer!
You're very right: I totally forgot to say that what initially allowed me to restart my phone "regularly" was this procedure of pressing the power button for 2 minutes (hint given by a man from a repair shop). Before this, I couldn't (kind of a bootloop).
It's a very good question! I don't think the phone is really off in fact, because there isn't this vibration saying the phone turned off... Let me try to call it!
F..k! I was redirected right away to the voicemail... so... phone was off
I'm starting to think it's an harware issue... I reinstalled lots of ROMs, kernel, etc. Same ****...
Any idea?
Click to expand...
Click to collapse
Hi mark, i'm totally out of ideas for your problem... anyway, maybe you read mi answer wrong, in your post you say that the guy in the repair shop tell yo to press the power button with THE PHONE PLUGGED IN, but what i say is press the power button 2 minutes WITHOUT BATTERY, btw i keep thinking about this.. if any idea comes to my mind i tell you.
Hi again, try to play a song and turn the screen off to see what happens.
Sent from my GT-I9000 using xda app-developers app
timberman4444 said:
Hi mark, i'm totally out of ideas for your problem... anyway, maybe you read mi answer wrong, in your post you say that the guy in the repair shop tell yo to press the power button with THE PHONE PLUGGED IN, but what i say is press the power button 2 minutes WITHOUT BATTERY, btw i keep thinking about this.. if any idea comes to my mind i tell you.
Click to expand...
Click to collapse
Hi! Answering is already nice
I tried the button pressed for 2 minutes without battery: didn't change anything.
I tried playing a sound: MAN, YOU'RE A GENIUS!!! Launching the music, then forcing the screen off with power button lets the music play, and OF COURSE, I can reactivate the screen by pressing the home button. The screen goes off normally again after few seconds, but the music is still playing, etc. So, as long as the music goes, the bug doesn't happen!
Other hints:
For some time already, when I was removing the phone from my ear after a call, quite often, the screen was staying off, and I had to press a lot of buttons to have it on again, and be able to close the call
The moment where it crashes when booting without power is the very INSTANT where the initial white text (Samsung Galaxy S) goes brighter. So, if you unplug the power cord just after this, the boot ends normally. In summary, something happens at boot just after screen brightness changes which is the same thing happening when the screen goes off for power saving. All this, only when no external power is plugged.
Hehe, we (you) are making progress
Marc_B_ said:
Hi! Answering is already nice
I tried the button pressed for 2 minutes without battery: didn't change anything.
I tried playing a sound: MAN, YOU'RE A GENIUS!!! Launching the music, then forcing the screen off with power button lets the music play, and OF COURSE, I can reactivate the screen by pressing the home button. The screen goes off normally again after few seconds, but the music is still playing, etc. So, as long as the music goes, the bug doesn't happen!
Other hints:
For some time already, when I was removing the phone from my ear after a call, quite often, the screen was staying off, and I had to press a lot of buttons to have it on again, and be able to close the call
The moment where it crashes when booting without power is the very INSTANT where the initial white text (Samsung Galaxy S) goes brighter. So, if you unplug the power cord just after this, the boot ends normally. In summary, something happens at boot just after screen brightness changes which is the same thing happening when the screen goes off for power saving. All this, only when no external power is plugged.
Hehe, we (you) are making progress
Click to expand...
Click to collapse
Hi again, it seems like your phone is unable to exit the deep sleep mode or something like that so, let`s try another thing, in ICS or JB there´s an option in the developer option settings that unfortunately is not present in gingerbread roms, so, you can try to switch to a ICS/JB rom and go to settings-developer options and disable the "PM sleep mode" let`s see what happens then
timberman4444 said:
Hi again, it seems like your phone is unable to exit the deep sleep mode or something like that so, let`s try another thing, in ICS or JB there´s an option in the developer option settings that unfortunately is not present in gingerbread roms, so, you can try to switch to a ICS/JB rom and go to settings-developer options and disable the "PM sleep mode" let`s see what happens then
Click to expand...
Click to collapse
I tried to install ICS, with a GREAT tutorial found here: http://forum.xda-developers.com/showthread.php?t=1494493 Sadly, the phone reboots after installing the ICS kernel, and then doesn't work anymore, I had to reinstall the Gingerbread (I tried twice).
Last news: I let the phone play music (sound muted!!) for about 12 or 18h: all was fine! So I decided to pause the music, and see what happens. Boom ((c) Steve Jobs)!! The screen went black, and phone was "dead". I was expecting this, so no panick, I put back my SIM card, my SD card, and tried to reboot, with power cord plugged: it boots until the screen shows the small loader animation, then the empty battery image, but then goes black again, instead of showing the charging battery!! Download mode is still available, so I'll try to reflash the kernel, say.
It's like if each time screen was put black, phone was dying.
I can't stress enough how I appreciate your help: even if we can't save my phone, it's very pleasant to be able to TRY things. Thanks man!! :good:
Update: I reinstalled all... and it's not, even with power cord in, going further than the "Samsung Galaxy S" white text. The moment this picture disappears from screen, phone is dead. For good this time ?
Marc_B_ said:
I tried to install ICS, with a GREAT tutorial found here: http://forum.xda-developers.com/showthread.php?t=1494493 Sadly, the phone reboots after installing the ICS kernel, and then doesn't work anymore, I had to reinstall the Gingerbread (I tried twice).
Last news: I let the phone play music (sound muted!!) for about 12 or 18h: all was fine! So I decided to pause the music, and see what happens. Boom ((c) Steve Jobs)!! The screen went black, and phone was "dead". I was expecting this, so no panick, I put back my SIM card, my SD card, and tried to reboot, with power cord plugged: it boots until the screen shows the small loader animation, then the empty battery image, but then goes black again, instead of showing the charging battery!! Download mode is still available, so I'll try to reflash the kernel, say.
It's like if each time screen was put black, phone was dying.
I can't stress enough how I appreciate your help: even if we can't save my phone, it's very pleasant to be able to TRY things. Thanks man!! :good:
Update: I reinstalled all... and it's not, even with power cord in, going further than the "Samsung Galaxy S" white text. The moment this picture disappears from screen, phone is dead. For good this time ?
Click to expand...
Click to collapse
you tried to install the rom on the recovery instead of odin?
timberman4444 said:
you tried to install the rom on the recovery instead of odin?
Click to expand...
Click to collapse
Hi! No, I didn't, I used Odin. But now, I can't try anything anymore The only "results" I can get from this phone are:
- enter download mode and update from Odin (maybe from Heimdall, too, but I didn't check)
- reboot until the first moment the screen goes black, after which, the phone becomes fully unresponsive
Marc_B_ said:
Hi! No, I didn't, I used Odin. But now, I can't try anything anymore The only "results" I can get from this phone are:
- enter download mode and update from Odin (maybe from Heimdall, too, but I didn't check)
- reboot until the first moment the screen goes black, after which, the phone becomes fully unresponsive
Click to expand...
Click to collapse
so, you can`t install any rom at the moment?
timberman4444 said:
so, you can`t install any rom at the moment?
Click to expand...
Click to collapse
I can! I can install any kernel, or ROM, trhough Odin, but I can't boot at all... Except if someone has a magical trick, I would say it smells like coffin...
Marc_B_ said:
I can! I can install any kernel, or ROM, trhough Odin, but I can't boot at all... Except if someone has a magical trick, I would say it smells like coffin...
Click to expand...
Click to collapse
Pretty bad signals there.. i think you should go to a repair shop or buy another device
timberman4444 said:
Pretty bad signals there.. i think you should go to a repair shop or buy another device
Click to expand...
Click to collapse
Sadly, yes... thanks for helping however !

My One keep restarting and stuck at HTC screen

Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
mashk said:
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
Click to expand...
Click to collapse
As I mentioned above, I can hardly do anything from that fastboot screen. Up, down and power button is not working as I cannot navigate to recovery or factory reset. Even pushing power button wont do.
When I connect the phone to PC, nothing happen. It is because the phone is out of battery i suppose?
The problem is when I start to charge the phone, it will keep looping. But if I dont, the phone is death and I cant do anything.
I honestly dont know. I suspect you have
Fast boot selected under Settings>power.
You've got to try till you can get into fastboot otherwise send it for repairs.
Sent from my HTC One_M8
evelucife said:
Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Click to expand...
Click to collapse
looks like an hardware defect, maybe your power button is stuck?
alray said:
looks like an hardware defect, maybe your power button is stuck?
Click to expand...
Click to collapse
I dont think so man. It seems working normal for me. But thanks anyway
evelucife said:
I dont think so man. It seems working normal for me. But thanks anyway
Click to expand...
Click to collapse
"To restart the phone, keep pushing the power button for (x) second" with x is the count down number.
Click to expand...
Click to collapse
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
alray said:
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
Click to expand...
Click to collapse
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
evelucife said:
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
Click to expand...
Click to collapse
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
alray said:
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
Click to expand...
Click to collapse
Thanks man. I will see if i can do.

[Q] Black Screen of Death - SM G870A

As post topic says, my SGS5 Active, has a black screen issue.
The first time it happened, I had received a call and when I got off the phone, the screen would not turn back on.
Download mode was accessible but not recovery mode. And as I've come to believe, if you can get into either one, the phone is still saveable.
So I got into download mode and used Odin to flash the Stock ROM I found on sammobile for my G870A.
I had already used ota to go to 5.1, this took me back to 4.4.2. Which is fine by me.
So afer flashing, phone worked for sometime then for the remainder of this day, it would happen randomly.
It seems if the phone goes to sleep, or I press the block button, or I get a call n the screen goes off during the call, all these things prompt the problem to occur, or a restart with a bootloop or a restart with phone coming on but screen inactive.
Some random times it just happened without warning.
I tried fixes but they all seemed to only work temporarily (removing SD card, still happened while in safe mode, the removal of battery, holding power button for a min, then leave it for 5 min did, etc.) all temporary.
The only sorta permanent fix I've found is keep screen on permanently, but I don't intend to keep that up. Don't want a screen burn.
You know, let me skip to my question.
If I root my phone and put on a custom rom, is it possible this will fix it?
Or for that G900 Nuance back to stock rom which seems popular, that will brick my model correct?
I thank you all in advance for any response, helpful or otherwise, and for taking time to read and respond.
I sometimes miss the simpler days with my Infuse and S2.
Skebodan said:
As post topic says, my SGS5 Active, has a black screen issue.
The first time it happened, I had received a call and when I got off the phone, the screen would not turn back on.
Download mode was accessible but not recovery mode. And as I've come to believe, if you can get into either one, the phone is still saveable.
So I got into download mode and used Odin to flash the Stock ROM I found on sammobile for my G870A.
I had already used ota to go to 5.1, this took me back to 4.4.2. Which is fine by me.
So afer flashing, phone worked for sometime then for the remainder of this day, it would happen randomly.
It seems if the phone goes to sleep, or I press the block button, or I get a call n the screen goes off during the call, all these things prompt the problem to occur, or a restart with a bootloop or a restart with phone coming on but screen inactive.
Some random times it just happened without warning.
I tried fixes but they all seemed to only work temporarily (removing SD card, still happened while in safe mode, the removal of battery, holding power button for a min, then leave it for 5 min did, etc.) all temporary.
The only sorta permanent fix I've found is keep screen on permanently, but I don't intend to keep that up. Don't want a screen burn.
You know, let me skip to my question.
If I root my phone and put on a custom rom, is it possible this will fix it?
Or for that G900 Nuance back to stock rom which seems popular, that will brick my model correct?
I thank you all in advance for any response, helpful or otherwise, and for taking time to read and respond.
I sometimes miss the simpler days with my Infuse and S2.
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Anything is worth a shot, but this sounds like a possible hardware issue. Is the phone still under warranty? If so I'd return it.
Wait, he said he took OTA to 5.1. Is this even out and if so would the 5.1 bootloader be his possible problem?
Hey guys thanks for responding, here's an update.
Issue stIl occurs whenever the phone goes to sleep or randomly when I press the lock button, but I've applied a temporary fix that last for at least a day or more.
I installed No Lock, which supposedly disables my Lock button, so now when I press the button accidentally, it doesn't actually lock, just turns off the screen.
I also installed Stay Alive, it keeps my screen on.
@Sgt.CM
Well I had Odin back to stock 4.4.2 and phone upgraded to 4.4.4 on its own, tho I kept denying it. It's currently asking to upgrade again.
Not on warranty, bought off swappa, need to contact owner if this issue was known.
I'll probably end up rooting it soon. It's really annoying.

Hardware Test

What happened to the in Forum search bar?
Is there anyway to test the hardware on the G925A?
My phone is encrypted, running ATT Stock 5.1.1. I've done a factory restore and restart every couple of days. After the OTA update to 5.1.1, a box pops up saying android is starting apps every time I cold/warm boot the phone and it takes longer than I remember to boot now. There are times when it just wont open some apps or the app will open and immediately close, without an error message. It doesn't respond to swipes to unlock at times. Sometimes I hit the home button to wake it up and the screen will turn on and immediately off again. Same thing happens when I wake it using the power button.
I can't help but to think that the issue is hardware related.
Thanks in advance
RustyWedges said:
What happened to the in Forum search bar?
Is there anyway to test the hardware on the G925A?
My phone is encrypted, running ATT Stock 5.1.1. I've done a factory restore and restart every couple of days. After the OTA update to 5.1.1, a box pops up saying android is starting apps every time I cold/warm boot the phone and it takes longer than I remember to boot now. There are times when it just wont open some apps or the app will open and immediately close, without an error message. It doesn't respond to swipes to unlock at times. Sometimes I hit the home button to wake it up and the screen will turn on and immediately off again. Same thing happens when I wake it using the power button.
I can't help but to think that the issue is hardware related.
Thanks in advance
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i dont think this is a hardware issue..format your s6 again using odin..download latest files

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