Database Develop

MMS not functioning while on Wifi

I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.

RoninRyan said:
I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
Click to expand...
Click to collapse
That's been my experience with every device I've ever owned on both Sprint and T-mobile. Nothing out of the ordinary there

That's unfortunate. What's weird is that my nexus 5 with kitkat had it working just fine. I guess I'll just hop the wifi calling fixes it whenever that comes out.

My Nexus 6 doesn't like to send texts while on wifi. It takes a very long time for them to send but if I flip wifi off they send immediately. I haven't tried MMS but I suspect it would be a similar experience. I just leave wifi off at home now. I get LTE anyway and have unlimited data.

I had this problem at first, but seems to work fine now. Only thing different I did was change APN protocol to IPV4/IPV6 instead of IPV6. I read somewhere switching it to IPV4 solves MMS problems, but so far the combo has worked for me. Not sure if that was the issue though, worth a shot.
Now if I could fix my general signal issue, that'd be great =/

I hope this helps. It worked for me when I had the note 4 but now I'm getting a Nexus, don't have one to test this on yet but you guys can.
In short you can try setting up an APN with the MMS port as 80 because right now its probably blank.
http://forum.xda-developers.com/showthread.php?p=56544281

I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.

Leejin said:
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
Click to expand...
Click to collapse
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.

zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
Click to expand...
Click to collapse
Okay.. What is a logcat and how do I make one?

Leejin said:
Okay.. What is a logcat and how do I make one?
Click to expand...
Click to collapse
A logcat is trouble shooting 101. Just search for how to do one and you will get a few tut. It does need root sometimes so keep that in mind.

I had major mms issues on T-Mobile. I did some searching and changed the apn. I also now use hangouts for SMS/mms, and all is well again. I could not send mms at all before with WiFi on. Make sure your apn is correct for your carrier. Mmsc was blank right out of the box on T-Mobile.
Sent from my Nexus 6 using XDA Free mobile app

zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
Click to expand...
Click to collapse
I am on T mobile and it had worked fine until 6.0.

I was on cricket and had this issue; drove me insane. I finally ported my number to Google Voice and started a new line with cricket. With GV handling all the SMS/MMS through Hangouts, I haven't had any issues, whether it be on wifi or not. Might be worth considering.

sorry, but the Galaxy S6 + TMobile = Death

i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?

postmastergeneral said:
i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?
Click to expand...
Click to collapse
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner

dc82 said:
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner
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Click to collapse
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.

postmastergeneral said:
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.
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Click to collapse
Odd. Well, hope it works out for you.
Sent from my SM-G920T using Forum Runner

When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)

Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.

troysyx said:
When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)
Click to expand...
Click to collapse
Use to happen to me at least once a month on Verizon. T-Mobile hasn't lost one text for me yet. I keep asking myself why I stayed with big red for so long.

Reflash the original firmware - wipe everything start over. My GS6 works fine for me

robertkoa said:
Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.
Click to expand...
Click to collapse
IPv6 is what newer phones are coming preset with as opposed to IPv4 since that is what is correct going forward, per T-Mobile.
Sent from my SM-G920T using Forum Runner

still waiting on my replacement device, but here's an interesting thing i realized today: this problem only occurs in my apartment. BUT i am not connected to wifi (it's turned off and i told android to forget my home network), and i'm on a 9th floor apartment with no other buildings around me. i've never had reception issues in the past here...this doesn't make sense to me at all

I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.

philliman said:
I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.
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Click to collapse
Same, guess we're fortunate lol. I haven't seen or heard any text related issue specific to the S6, I know MMS is sometimes wonky with T-Mobile while connected to WiFi
Sent from my SM-G920T using Forum Runner

Nexus 6 outgoing sms problem on regional cdma carrier

I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue happens with other carriers under the same agreement, and a few other carriers per Google search but I couldn't find any solutions. Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works, calls in and out, mms in and out, and receiving sms. But you cannot send sms. If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE no sms.
Only fix/work around my friend found is to flash the android m preview radio. With that, sms sends, but it takes 30-45 seconds to send per text.
Does anyone have any ideas? Android m radio with delay is better than nothing, but it's still rather frustrating. Thanks in advance for any inputs.
Sent from my Nexus 6 using XDA Premium 4 mobile app

I'm in the same boat here, tried multiple different things and no luck. Only fix is m radio that's takes up to 40 seconds to send which I feel is wasting precious battery life. Anybody have any idea?

fantasy2c said:
I'm in the same boat here, tried multiple different things and no luck. Only fix is m radio that's takes up to 40 seconds to send which I feel is wasting precious battery life. Anybody have any idea?
Click to expand...
Click to collapse
Yeah it is. Hopefully someone has suggestions on how to fix it or have any info on what's making it hold up when it sends. No idea why it sends instantly on 3g, 40 seconds on LTE on m radio, but no sending at all on lte any lp radio. Would it be a radio problem maybe I'm not sure... With all the proper apns set (not that it should matter for sms) I don't know what else it could be.
Sent from my Nexus 6 using XDA Premium 4 mobile app

Anyone got any ideas?
Sent from my Nexus 6 using XDA Premium 4 mobile app

Bump. Still looking for advice regarding this issue. Any insight is appreciated.
Sent from my Shamu

Go to the info dialer menu (*#*#INFO#*#*). Go to the phone info. Scroll to the bottom and turn off SMS over IMS.

Done already doesn't change anything. Same delay on LTE
Sent from my Shamu

Not receiving SMS

I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network

I have the same issue but I dont think so it is nexus. At least from my point of view. The problem is missing, delayed, broken/mixed messages from iphone users. I contact ot tmobile regarding this issue. They check everything is they couldn't find if there is any issue. I want to tell you that this is a 2nd nexus 6 i have. Problem seems to exist from iphone users. My friend when she text other people some of them aren't receiving some of her messages and she has Iphone 6s plus. She is the only one i have issue to receive messages or messages are delayed and mixed.

I don't seem to have a problem with iPhone users mostly android users especially note 4 users

buzzzy14 said:
I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
Click to expand...
Click to collapse
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app

donnyp1 said:
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
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Click to collapse
I tried it. Even I tried textra and still using which didn't resolve the issue. I have problem to receive delayed/broken messages only from one person and that person has iphone 6 and it is on tmobile network. It is getting worse for her when she turn on imessage function.

"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile

"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.

Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app

androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
seemles said:
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
What about it ? Wether on wifi calling or not this is a message issue acknowledged and very pronounced In many ways . It's simple to see with a few trial and error tests regardless of wifi
Or LTE Data
Seeing all your messages show up on TMO digits comparing them to messages you've got or never got .....putting a SIM card in a different phone and seeing multiple messages pop up that have still been trying to push through that are tied to specific time line conversations. TMobile literally already acknowledges this it's just nobody is realizing it because they're not expecting messages that they're actually missing from people.
Feel free to test it if you would like have multiple people text you wait for it to come through not saying it affects everybody T-Mobile did tell me that they already have a ticket out for it and it's software related to this particular phone.
On top of the SMS of all things is one of the most critical uses of a phone .
Just trying to shed light on a rising issue that most would never be aware of .

Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app

seemles said:
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'll look into that....but if your not on wifi calling "connected" to a wifi network you would still be using volte right ? This is happening to people conversating anywhere Mobily in a vehicle not on wifi. Messages for instance with my brother whereas I never got a reply in which I would have came through after I put my SIM in my s8.
People are seeing ungotten messages in TMobile digits.
I don't really care i was just looking out for the community here with a potential problem hindering, and T-Mobile tech support made acknowledgement about it . I highly doubt a community across United States all at once is screwing up by keeping WiFi preferred on.
You're only going to be using WiFi calling if you're connected to an actual at work under that settings menu otherwise you would be using cellular by default just like it says to choose below that

You're only going to use Wifi calling if you're connected to a WiFi network otherwise you're going to use cellular default which is the same as being on cellular by default correct me if I'm wrong

Can you post a link to the discussion? I can't find anything after searching for a while.
Sent from my [device_name] using XDA-Developers Legacy app

Z2 force sms MMS broken discussion link

http://support.t-mobile.com/thread/143284

Multiple replied posts from z2 users
How this has not made it to xda is beyond me but it is real situation

It's really not a good feeling to really not know all the messages you should be getting that you're not especially the ones that you're not expecting the scenario is playing out just like it shows in these support forums and with myself.
It's like not "Some messages are blocked in a limbo status never reaching the target device
Like myself you could stick a SIM card potentially in another phone and see stuff that pops up that was related to conversations long ago that you never got replied too.
I haven't had much of a problem with T-Mobile to T-Mobile network SMS but many other people I know that use other carriers I never got replied to until I stuck my SIM card into a different phone of mine.
It's a janky situation and if TMobile is already acknowledge this and told to replace phones one time then evidently the issue has gotten out to the people that needs to I just don't know how nobody here on XDA knows about this .
I have tried multiple text apps and nothing seems to be different I even thought about editing access point but usually that only solves MMS problems

This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703

seemles said:
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
Click to expand...
Click to collapse
I tried this method and it did not work, after the Oreo update I tried again but kept having issues. Decided to Force stop the CPS app and install the Google Carrier services app and this worked. Don't remember where I heard/read about Google carrier services. BTW using Googles messages app now and seem to be receiving all messages.

I discovered this a few weeks ago then installed google messages and everything works now

Missing messages FIXED
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.

texasaggie1 said:
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
Click to expand...
Click to collapse
Wait so your saying this is a fix wether on Oreo or nougat and digits is the whole reason why .
And the native message app just need to clear cache and data in settings app
Sent from my [device_name] using XDA-Developers Legacy app

I deleted and deactivated digits completely. After I had it completely removed from my account, I rebooted and changed to Android Messages and everything has been fine since October.

Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.

After a little more research I see 2 patches were released for the Z2F after the Android 8.0 update.
https://support.t-mobile.com/docs/DOC-35970
I found a Reddit thread (https://www.reddit.com/r/Moto_Z/comments/7zxcpo/tmobile_moto_z2_force_ocx271_update/) where some people mentioned it fixed the SMS notification and Galaxy S7 VoLTE issues. I didn't see anything anything discussing the Bluetooth/WiFi issues or more importanly, the SMS not being received issue (the topic of this thread). Can anyone comment if those were fixed?

cyborgLIS said:
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
Click to expand...
Click to collapse
The latest 2 Oreo updates have fixed those problems, and they didn't affect everyone.
Sent from my Moto Z (2) using XDA Labs