Files disappear after failed MTP transfer - Xperia Z1 Q&A, Help & Troubleshooting

This is weird and probably not relevant to anyone, just thought I would put it out there.
I backup apps before I update from Play Store, so that I can roll back if there is any problem with a new version. Cleverly, I decided it was time to move the contents (5.54Gb) of the backup folder to my PC so I connected my Z1 (still running KitKat .108, it works flawlessly and I love Xposed) to the computer, accessed the folder on sd card (took a while to read) and selected all files and right clicked on the destination folder to paste. And nothing happened, just nothing. Selected the files again, same result, nothing happened. Went back and selected the folder, tried to paste that, nothing happens. Left it for a minute or two, to see if anything would happen. Nothing. So I disconnected from PC and and rebooted Z1.
And attempted to move the files again, only to find they were all gone. Now the folder was empty, but according to file managers the space is still being used. I have been through the entire sd card, hidden folders and all, can't find the files manually and the space has not been freed up. Tried to use GT Data Recovery app, it finds over 800 files in standard scan mode and over 3000 in full scan mode (there were 1042 files that were lost) but would not recover the files as it is coded to recover to internal memory only (even when recovering from sd card, WTF!) and there is not enough space. Second pass says no files to recover, first pass used 30% of battery.
I have left my Z1 in MTP mode for USB connections, as it has proved to be the least troublesome mode for data transfers (although my experience with every other Android phone has been the exact opposite).
I have no idea why this happened or how to recover the loss.

gandalf_grey91 said:
This is weird and probably not relevant to anyone, just thought I would put it out there.
I backup apps before I update from Play Store, so that I can roll back if there is any problem with a new version. Cleverly, I decided it was time to move the contents (5.54Gb) of the backup folder to my PC so I connected my Z1 (still running KitKat .108, it works flawlessly and I love Xposed) to the computer, accessed the folder on sd card (took a while to read) and selected all files and right clicked on the destination folder to paste. And nothing happened, just nothing. Selected the files again, same result, nothing happened. Went back and selected the folder, tried to paste that, nothing happens. Left it for a minute or two, to see if anything would happen. Nothing. So I disconnected from PC and and rebooted Z1.
And attempted to move the files again, only to find they were all gone. Now the folder was empty, but according to file managers the space is still being used. I have been through the entire sd card, hidden folders and all, can't find the files manually and the space has not been freed up. Tried to use GT Data Recovery app, it finds over 800 files in standard scan mode and over 3000 in full scan mode (there were 1042 files that were lost) but would not recover the files as it is coded to recover to internal memory only (even when recovering from sd card, WTF!) and there is not enough space. Second pass says no files to recover, first pass used 30% of battery.
I have left my Z1 in MTP mode for USB connections, as it has proved to be the least troublesome mode for data transfers (although my experience with every other Android phone has been the exact opposite).
I have no idea why this happened or how to recover the loss.
Click to expand...
Click to collapse
I don't have much to say about recovering the files but I do have something to share.
First of all, were you trying to move (cut and paste) the files to PC?
Based on my own experience I can guarantee you that it will never work.
Every time I tried to move things from SD Card (connected to Z1) to PC nothing happens at all. Instead, if you want to move things from internal memory it works flawlessly. I don't know what's the problem but I do know that you can't move things from SD Card to PC connected to phone.
So you have 2 option to move your things (assuming that they didn't magically disappear).
First one is to copy and paste (instead of cut) and then delete them from the SD Card.
Second one is to remove your SD Card from your phone and connecting it directly to your PC (using adapter or something) and then move the files.
I'd suggest you to connect the SD Card directly to PC and open it and change windows settings to show hidden files and check if you can see them. If you can't, then all I can say is to go to some shop to check it for you.
Regards,
~J2C

Just2Cause said:
First of all, were you trying to move (cut and paste) the files to PC?
Based on my own experience I can guarantee you that it will never work.
Every time I tried to move things from SD Card (connected to Z1) to PC nothing happens at all. Instead, if you want to move things from internal memory it works flawlessly. I don't know what's the problem but I do know that you can't move things from SD Card to PC connected to phone.
So you have 2 option to move your things (assuming that they didn't magically disappear).
First one is to copy and paste (instead of cut) and then delete them from the SD Card.
Second one is to remove your SD Card from your phone and connecting it directly to your PC (using adapter or something) and then move the files.
I'd suggest you to connect the SD Card directly to PC and open it and change windows settings to show hidden files and check if you can see them. If you can't, then all I can say is to go to some shop to check it for you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for the reply. You are probably right, for some strange reason I tried to move the files at first, only after that did I try to copy but I fear it was too late. Will have a go at removing the card and seeing what I can do with a PC.
Thanks for the advice.

Related

Storage Card contents dissapeared. Help!

all of a sudden i realized my storage card's content (2GB) just dissapeared.
I have over half of my non OEM programs installed on it and i cannot use them.
has this happened to anyone before?
how do i fix this?
thanks
Well... It happened to me in some way, but after about a minute all was back again. Don't really know why. Maybe soft reset would help?
I had that issue a while ago, apparently it was gone, but the space was still occupied. I didn't find a solution so i had to reformat it and it never happened again.
This exact same thing happened to me yesterday; all of a sudden, when using Resco Explorer, all of the contents of my storage card disappeared. The card looked blank. However, it also still looked like the space was occupied - meaning I did not have 6 GB of free/empty space - just no content. I re-formatted the card on my desktop and am re-syncing now but I have no idea how or why this happened. I have not recently installed any new software.
Nothing disappeared. Turn off the phone, take the card out and put it back in, then turn the phone on. Did you even soft reset first?
ronfin44 said:
Nothing disappeared. Turn off the phone, take the card out and put it back in, then turn the phone on. Did you even soft reset first?
Click to expand...
Click to collapse
Tried it didnt work. I guess i have to re format
This happened to me and it was from a loose card and a soft reset found my data.
Soft reset didnt help. I tried a hard reset and Nothing. Its like my device cannot recognise my sd card at all. when i check in the setting it says the storage card is not installed.
what do i do?
I can say that it happened to me because I installed a P2P program and it froze and I had to reset. THen my sotrage card got messed up.
It's like any flash memory. If it's in the middle of writing and your phone gets turned off or something then you will corrupt your data. I don't know if you can buy some third party program to get your stuff back. maybe.
????
I had this problem too.....Here's a couple of things you can do
1) take out sd card , take compressed air and blow a little air inside where sd card goes , put card back in and do it slowly wiggle it ever so slightly , take out sd card and do this one more time , this worked for me.
2) in file explorer under "storage card" look for a file called " MSMETADATA ...and DELETE it for some reason this file freezes your device from reading you card
3) go to windows media player and go to library and update your library , see if your sd card shows up there , thats the way I knew my phone was reading my card
4) bad card....I have had a bad card before and it was doing the same , I bought a new one and things got better
good luck my friend
mike
this happened several times on my 8525, and once on my tilt. I've never pinpointed exactly what happened, but it IS a big problem that was supposedly fixed by HTC on the tilt.
I stuck the card in my computer and ran some data recovery tools. They dont always work, but you get lucky sometimes. I then formated the card and copied the data back.
ronfin44 said:
Nothing disappeared. Turn off the phone, take the card out and put it back in, then turn the phone on. Did you even soft reset first?
Click to expand...
Click to collapse
I turned the phone on and off several times and did several soft resets; I also went into Windows Media Player and attempted to update my library but it would not read my storage card. Neither would the "HTC Audio" program, or CorePLayer, or Resco File Explorer/Photo Viewer; nothing would even recognize the card. Also, when I used a card reader in my PC nothing appeared either. I had to re-format and re-copy my files.
Hey guys, thanks for your advise.
Im gonna buy a new microSD card and see if my kaiser recognises it. Hopefully it does. If so thats great.
Just hope its not the phone with the problem.
i'll let u know whats up
by reformat...do u mean hard reset?
Try this:
With the card in a read/writer or adapter that works (not the phone), go into DOS: Start>Program Files>Accessories>Command Prompt or Start>Run and type in CMD and Okay.
Change the directory to C: drive (i.e. cd\C: )
Type chkdsk e: /f /r at the c: prompt (e: is whatever your card drive is).
Let it run. If it asks about saving a file, you may as well say NO as it will be corrupted or a partial file.
Then EXIT and try the card. Data, for the most part, should still be there and not destructed like FORMAT will do.
Mack
bluemamba said:
by reformat...do u mean hard reset?
Click to expand...
Click to collapse
No - by re-format I mean I inserted the card into a card reader and re-formatted it as "FAT32" on my desktop PC. I tried to do his on my phone first with SK Tools and MemMaid but neither would recognize the card.
Well. My SDcard (scandisk) is not recognised by my phone or my card reader, so i could not format it.
I bought a new Kingston one and my phone recognises it.
I guess it was the card after all.
Mack5305 said:
Try this:
With the card in a read/writer or adapter that works (not the phone), go into DOS: Start>Program Files>Accessories>Command Prompt or Start>Run and type in CMD and Okay.
Change the directory to C: drive (i.e. cd\C: )
Type chkdsk e: /f /r at the c: prompt (e: is whatever your card drive is).
Let it run. If it asks about saving a file, you may as well say NO as it will be corrupted or a partial file.
Then EXIT and try the card. Data, for the most part, should still be there and not destructed like FORMAT will do.
Mack
Click to expand...
Click to collapse
I had the same problem: after something went wrong with an install file from my card on my Kaiser, all files on the card were deleted.
I was able to retreive the card content on my PC (from a card reaceder) with the free program "PC Inspector File Recovery".
After that, I restored the content to the card. I performed a checkdisk (see Mack5305 above). I then removed the directory MSMETADATA.
After this, I could use the card again.

SDcard unmounted or not present

Hi!
Just recently I decided to take a photo, but in the camera app, it said, "Please insert an SDcard before using the camera."
It got me a little worried, so I checked the gallery, sure enough, "SDcard unmounted or not present"
Astro can also see all my files, but I can't move, or paste files because it gives me an error.
So I check my music, for some reason, all of it's there, and all of it plays normally.
I can't download things directly to the phone either because it gives me the error "Not enough space" but I can mount it to my PC and add files to it.
Can anyone help? I don't know what the problem is!
I am running Cyanogenmod 5.0.6, and tried going back to a nandroid restore I made before flashing the OC/UV kernel, but that still didn't work.
did you try removing sd and then putting back what steps have you tried already?
Yes I have tried removing and reinserting the sdcard, I'm going to try flashing a new ROM, or at least reflash CM5.0.6
I think it might also be the phone, as the sdcard will pop out if I pull out the battery, because it won't click anymore like it used to, but if this was really the problem, wouldn't the music not play?
hey there, did you ever find a solution to your problem. I get extremely frustrated when my SD card is not recognized. I have flashed and reflashed and re-reflashed, with two different roms, fresh and DC, it has done it with both, it HAS to be a hardware issue.
tried formatting the SD? Or deleting the folders android creates?
I had the same problem on my Evo a couple of times. I had connected it to my Mac and basically the Mac doesn't recognize it if you turn off USB storage from the phone - you have to eject the phone from the Mac or it gives an error, and apparently corrupts the sd card.
The fix is to connect your phone to a Windows computer, open Explorer, right click on the phone drive, click Properties, go to the Tools tab, run Check Now (make sure that Automatically fix file system errors is selected). This takes a few minutes, but it works - at least it has worked both times I had this problem.
Whenever trying to run gingerbreak api from file explorer....
Keep getting error "there is a problem parsing the package"

[Q] Certain Files not displayed on PC Please Help

OK guys I am in a bit of a Pickle here.
I plugged my phone into a PC in Bangkok to print out some PDFs containing flight information.
the pc started making .exe files on my phone with duplicate names of existing folders. e.g i have a folder called media on my phone so an exe called media.exe was created DCIM.exe and so on.
i plugged the phone into my laptop and ESET found a high amount of infiltrations over 400 which it cleaned by deleting. these were all the duplicate . exe files that it flagged as worms and Trojans.
now when i plug my phone into my laptop only certain files are visible. this is on the external SD and the phone itself. the files exist on the phone and SD card as i can see them all in in the explorer app such as all of my pictures and music camera photos etc, but alas the pc will not display these folders but when i click properties on the drive name in my computer it shows the free and used space correctly.
please do you have any suggestions ? my phone is rooted and i am using the alliance ROM. and do not want to brick this device just because of a stupid Asian virus.
thank you for any help you can offer
Alliance rom? JB or ICS?
Cuz in JB there is an issue with mtp of not displaying all files.
In ics, you can try to format your internal sd card and restore the data and check.
For this boot into recovery. Go to mounts and storage and mount usb storage. Connect to pc and this time you should see everything. If yes, copy all data to pc and format the storage using pc or format/emmc. Then put back the data. Reboot and check.
It is Alliance Rom ICS. so you mean format the phones SDCARD and the External SD card in recovery mode ?
yes either using the recovery option or using the drives displayed on the screen when connected to PC
nokiamodeln91 said:
yes either using the recovery option or using the drives displayed on the screen when connected to PC
Click to expand...
Click to collapse
What is the use?
If he formats it he will lose the files he is trying to access.
I have the same problem but I don't have any viruses. Just ask the photos from the last two months don't show when viewed from a Windows PC across a USB connection.

[SOLVED][Q][YetAnother]SD car has been unexpectedly removed. (FOR REAL)

Hello.
This is my first post.
I have seen the noob video, I know I am not special. And still:
I have searched the forums, but my problem is different. Most of the posters don't know what caused this error. I know what caused mine. I have actually unexpectedly removed the SD Card. Kind of. Funny story: transferring data (green bar on windows not loaded at all, window stuck on calculating time/finding files etc -technically no data has been transferred), windows explorer decides to go all "Not responding" on me (thank you microsoft). The genius in me tells me to unplug the phone, so I do. Yay! explorer.exe is ok now. Too bad my SD card isn't.
There are some files on it... but none of the folders that I created, so I lost everything except photos and stuff. I have backed them up on my PC. When I connect my phone (which I have to do manually by going into USB settings so that my PC recognizes anything -auto play doesn't appear anymore-), instead of showing up as my phone, it shows up as a media device with stuff on it (folders like Android, DCIM, but none of my manually created folders containing music etc.).
I repeat, I have actually unexpectedly removed my SD card.
I right clicked on the drive in the PC and clicked Format. It warned me. I didn't care, I was desperate. In just one second, it said formatting complete. No files missing, however (still those Android, DCIM etc. folders).
I have a Samsung Galaxy S Advance GT-I9070 (this forum section, I think). I have flashed the I9070XXLQ4 (android 4.1.2) from Russia on it (a few weeks ago). Not root, or any custom ROM's.
Recap. I have unexpectedly removed my SD card. I want my games back. Or at least formatting it, making it usable.
Formatting the SD card from the phone settings has done it. I am a noob.
try formatting the sdcard on your phone thru the settings>storage..
re-download all your games or transfer them on the sdcard after the format.. if you have back up on your pc or other storage..
as for your pc.. try a reboot.. to correct the drivers of your phone as storage device..
jaycm1130 said:
try formatting the sdcard on your phone thru the settings>storage..
re-download all your games or transfer them on the sdcard after the format.. if you have back up on your pc or other storage..
as for your pc.. try a reboot.. to correct the drivers of your phone as storage device..
Click to expand...
Click to collapse
Thanks, I've managed to do that before you posted (but I'm a noob and I can't edit posts so quickly). It did it. Although I was hoping not to lose everything.
vici30 said:
Thanks, I've managed to do that before you posted (but I'm a noob and I can't edit posts so quickly). It did it. Although I was hoping not to lose everything.
Click to expand...
Click to collapse
is your sdcard a genuine one?.. no offense.. but there are a lot of fake sdcards in the market today..
actually i have a fake one.. its 8gb.. now, half of it is corrupted already.. my tablet hung due to it..
Hi guys.
I hope it's not the wrong thing to revive this old thread.
I was recently installing an RUU onto my phone. After the install completed, the phone restarted and it began checking the SD card again for an RUU - and it found one, as I had not by then removed/renamed it. So, after waiting for it to verify the RUU, selecting "no" to installing it, it restarted again and again it started looking for an RUU. By this time, I was getting impatient, so I tried to remove the SD card quickly before any actual data access happened.
WRONG
My SD card became RAW, inaccessible to Android or Windows. Testdisk and various free versions of paid-for undelete tools (like EaseUS) found only files from waaaaay back, before I had ever used the card in Android. As a precaution, I took two RAW copies of the full card onto two harddisks and compared the MD5 of each (match).
A little wary of the risk of using various features of testdisk, I thought the best thing to do next was a format (not quick format) to exFAT in windows and run all the undelete tools again. No results. Then I found this thread and, as suggested, tried formatting using Android. All software returned no results again.
What else can I do? The contents of the card should still be as they were (unless the formatting twice effected that). Am I correct to assume that the card (128gb) would have been formatted exFAT by Android 5/6?
In testdisk, are "superblock" or "boot" forms of recovery any relevance to me?
Thank you!
(PS: Android is working fine, I'm only having problems with the SD card contents)

XT890 Data loss? HELP!!!!! PLease!

I can't believe this.
The same crap happened to me on a second XT890. I'm lost for words.
here is what happened.:
Got a phonecall, when I wanted to pick it up the phone would turn off saying not enough power, at 30 % !!???
Ok, so no big deal I thought,...turned it back on, had the same person calling me, everything was fine. Then i noticed the stored mms images would not load inside the conversations. Si turned the phone off and on again, mms images are loading again.
Got another phone call and my personal ringtone, gone, no longer there. Couldn't even switch it back even though the file, supposedly was there. Then I tried to play the file, google play music would not.
Next, all my images are gone, no longer folders of the camera and images and videos. Using quickoffice , that app says, no files on the internal sd card! WTF!?
Turning the phone off an on again, let me see the files on the card again, even let me play an audio file, going in and out of the folder, the files disappeared again.
So long story short. Everything seems to work except my files are gone and quickoffice and fileviewers won't find the files. When i put in an external sd card that works fine on other devices, it won't load the files, images, videos, only maybe 3 of 100!? What the hell.
This is the second time on a different phone but same model this has happened.
I can't afford to loose the images and recordings. are they gone? what has happened? I ran DR Fone recovery, and even that won't find the images i need,
Phone is rooted. And it's driving me nuts. Battery was replaced 6 months ago, everything was fine. Now that.
Please help, need my files, desperately.
What could have caused this? ? What is not working properly? Indexing? Gallery? Quickoffice?
Could be a corruption in the data
" corruption on your internal memory
" corruption on the system partition or dalvik
See if adb can find the files on your internal sdcard. With the command: adb shell ls /storage/sdcard0/[path to video/photo]
Thanks will try.!
In the meantime Root Browser shows the sd card as empty, and last time changed as 8/5/12 which was the build date of the phone.... :-/
Funky, When hooking up for adb and running a command the files and sd card became visible. So while visible I was able to safe all the files to external card. When restarting the phone the internal sd and files disappeared again. I cleared cache and dalvik and media storage, no effect. files remain hidden. Running sd maid it says system files are hidden. using es file explorer running showing hidden files i get a no permission response. same for sd card, says no permission. so something is blocking me. virus? i don't really use wlan or internet, wondering how to get everything working again. files and everything is there, but i have no access.
Still looks like a corruption somewhere. I should just safe all files that u need, backup data and do a full system restore and start over. With full I mean also a internal memory wipe.
Maybe there is a much better option, but I don't know any atm.
Still fiddling with it. Thought I just do a factory reset. Well didn't work.
Somehow before I did the reset the media store app was moved to sd card and a different apk was placed in system / app folder.
After the restart you guessed it, all data was gone as expected. Gallery and ringtones and video, and so on won't show. The media storage apk is in system/app folder, but it won't show under settings/apps/all.....
Not being an expert I think I messed this up by switching out the apks,.../
The one now in the system folder is: version 4.04-1351904261 but I need version 4.04-1344118159
Who can tell me where i can find one?

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