No voice on calls - Nexus 6 Q&A, Help & Troubleshooting

Folks
Suddenly, I cannot hear anything from my earpiece on calls, nothing even on Bluetooth. The earpiece works fine since I can hear voicemails fine. I know the call goes through because the call timer is incrementing and people are receiving the calls. If I turn off LTE, the call doesn't go through. Can someone help?
Thx

a little more detail please.. what rom? kernel? when did it start? what have you tried? etc..

Chroma Rom, started all of a sudden this afternoon. Tried multiple reboots but didn't help. What else should I try

sam008 said:
Chroma Rom, started all of a sudden this afternoon. Tried multiple reboots but didn't help. What else should I try
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Try resetting your APNs to default.

Didn't help

sam008 said:
Didn't help
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Click to collapse
Flash a factory image and see if issue persists. Just don't flash userdata if you're concerned about losing data.

sam008 said:
Folks
Suddenly, I cannot hear anything from my earpiece on calls, nothing even on Bluetooth. The earpiece works fine since I can hear voicemails fine. I know the call goes through because the call timer is incrementing and people are receiving the calls. If I turn off LTE, the call doesn't go through. Can someone help?
Thx
Click to expand...
Click to collapse
Had the same issue on chroma oddly I reset APN and manually out in all the info and it worked again

Can you tell me exactly what you did? Did you reset APN to default? I've already done that. What next?
Thx

Related

[Q] Telephony and SMS not working

Hi,
I've had my XT890 just over a year and it was working normally however suddenly I am unable to make or receive phone calls or SMS. Both wi-fi and mobile data are still working normally. When I attempt to make a phone call the screen looks like it's dialing but then the it disconnects after a couple of seconds before any dialing tone. I've tried a factory reset however this did not resolve the issues. Has anyone seen this before or got any ideas?
Thanks in advance
Phil
I`m having this problem for a while... The only way to make calls is to reboot the phone... Any solutions?
godoy.rafa said:
I`m having this problem for a while... The only way to make calls is to reboot the phone... Any solutions?
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Click to collapse
Unfortunately for me rebooting does not help - the problem is permanent.

[Q] outgoing calls problem

My HTC one have a problem with outgoing calls, sometimes when I call someone I can not hear call tone and the interlocutor hears nothing too.
please, find me a solution.
thank you.
I've noticed mine has started doing this in the last week or so as well. Weird.
deadmaua said:
My HTC one have a problem with outgoing calls, sometimes when I call someone I can not hear call tone and the interlocutor hears nothing too.
please, find me a solution.
thank you.
Click to expand...
Click to collapse
Same think for me since I went to 4.4.3. When this happens no outgoing calls are getting through, but also incoming call are lost. The only get around solution is to restart the phone.
My Rom is full stock, the phone is not rooted. All other functions are runing fine.
Sent from my GT-P7310 using XDA Free mobile app
Im stock developers edition 4.4.3. Haven't really done anything with my phone since i installed the DE rom. everything else seems to work but calls act weird. I too have to restart to get it working right again.

[Q] CM11 calling problems?

Hi, I'm currently running CM11, after flashing from stock. Whenever I attempt to make a call, through Hike, Razer, even WhatsApp(ticking sound comes for the receiver) the receiver cannot hear me, but I can hear them clearly. Is anyone facing this same problem? If anyone could, please try it out. It also happened to me on ProuDroid(4.4.4) but for a brief period on which I was on CM12(QuantumLP) the calling on razer worked fine. So I'm thinking it's maybe CM11 roms ?
Might be CM 11/12 issue try searching the relevant threads in the development section and do some research before posting
Same here. Just reboot the phone the problem will be solved.
iG0tB00ts said:
Hi, I'm currently running CM11, after flashing from stock. Whenever I attempt to make a call, through Hike, Razer, even WhatsApp(ticking sound comes for the receiver) the receiver cannot hear me, but I can hear them clearly. Is anyone facing this same problem? If anyone could, please try it out. It also happened to me on ProuDroid(4.4.4) but for a brief period on which I was on CM12(QuantumLP) the calling on razer worked fine. So I'm thinking it's maybe CM11 roms ?
Click to expand...
Click to collapse
I have the same problem with a skyrocket running cm11. It happened after I enabled whatsapp calling. Whenever I made or received a whatsapp call the mic would be disabled even for phone calls after that. I would have to reset the phone to restore functionality. I had to go back to an old 2.11.515 version of whtsapp to disable calling. Now everything is fine except for whatsapp calling.
pinofly said:
I have the same problem with a skyrocket running cm11. It happened after I enabled whatsapp calling. Whenever I made or received a whatsapp call the mic would be disabled even for phone calls after that. I would have to reset the phone to restore functionality. I had to go back to an old 2.11.515 version of whtsapp to disable calling. Now everything is fine except for whatsapp calling.
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-g-2014/general/fix-whatsapp-callsand-voip-services-t3064132
Hope I'm not too late

Lost mic function when calling

I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
I have the same message.. Any solutions
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
Click to expand...
Click to collapse
I have the same problem. Phone has been sent in for service twice, now it is on its third travel. First time they just checked it and found nothing. No surprise, cause its not always a problem. Second time they changed the microphone and something else, but when I received it there was still no functioning microphone.
I have also heard others with same problem. Huawei should really look into it.
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
wilbur-force said:
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
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Isn't software faults also a warranty matter?
JohnHolvik said:
Isn't software faults also a warranty matter?
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Whats your build number ?
Solution?
Hey did you find a solution for this as this is driving me insane. I'm missing important phone calls as they can't hear me but if I call through WhatsApp or messenger it's fine. Tried everything I can think of.
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
Click to expand...
Click to collapse

Help: Cannot make outgoing phone calls after Tmobile Pie update!

Maybe someone can help-
I received and installed the tmobile pie update yesterday and since then I cannot make outgoing phone calls. Incoming calls and text messages in both directions work but no outgoing calls. The dialer flashes for a second and then disappears.
If I boot into safe mode, I can make calls. I would rather not do a factory reset but do not know what else I can do.
If anyone has a good idea, please share it.
Thanks
If it works in safe mode, then it's likely just a software issue. Factory reset is probably your best option.
vitality said:
Maybe someone can help-
I received and installed the tmobile pie update yesterday and since then I cannot make outgoing phone calls. Incoming calls and text messages in both directions work but no outgoing calls. The dialer flashes for a second and then disappears.
If I boot into safe mode, I can make calls. I would rather not do a factory reset but do not know what else I can do.
If anyone has a good idea, please share it.
Thanks
Click to expand...
Click to collapse
Have you tried going to Settings> Apps> Phone > Storage and clear data and cache?

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