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I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
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Open the back side of the phone. And see if you're battery has changed colors or somethin on the back of the phone.
These things uses colors to tell if somethin got wet. Usualy I believe the sticker get's red when it has touched watter. Then the warrenty will not count anymore,
DriveBuyB said:
any advice?
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Click to collapse
Put on towel on radiator and pray to whatever god you believe in!
If that fails and you don't have insurance then it's not looking good...
do you think SE will atleast repair it outside the warranty?
can i get this fixed somehow? or am i stuck with a 800 dollar brick?
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
Click to expand...
Click to collapse
Just replace the battery, then make a story.
yodafone said:
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
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Click to collapse
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Try taking the battery panel off and battery out and leaving the phone in your airing cupboard or next to your hot water tank for a couple of days. That worked for me when my wife accidentally washed her Ipod Nano in the washing machine
It will dry by times going
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
jonteponte said:
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
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Click to collapse
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
Glad to have been of help then
Those "water marks" are probably due to water trapped between the touchscreen layer and the actual LCD panel itself. Don't disassemble the X1. Getting to the display portion isn't easy and you run the risk of losing a part or screwing the thing up. And don't worry about the water indicator labels - you're not likely to find matching ones anyway without going to a service center.
You can try leaving it for about an hour or so on the low hairdryer setting, with the touch screen directly facing the warm air stream.
Again, be careful with the heat and make sure the screen doesn't get too warm to comfortably press the back of your hand on it. The LCD doesn't like this much, but it's a necessary evil...
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
kunz said:
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
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Click to collapse
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
kanthai said:
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
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Click to collapse
lol i have been trying to think to work that way where can you find those grossy sticker? I let my x1 get wet ont he table last 2 weeks, both the watermark is gone , ut luckly phone is perfectly function , after using an airdryer for half an hour and leave it in airy for 2 days,
just fyi for everyone here: if you have a phone (any phone) that gets wet or submerged be sure and leave it off until it COMPLETELY dries out. If you leave it on when there is still water in it some of the connectors may corrode. The reasoning for this is that I do believe that some metals corrode faster/only when water is on them and an electric current is passed through them.
I got my phone wet a few days earlier - dropped it into the bath tub
Aired it out for a few days, keys still won't work, and sent it for repairs - good thing is, the SE guys still honored my warranty (despite the red label) and changed my screen FREE OF CHARGE.
3 cheers for the great service at HK SE service centre!
DriveBuyB said:
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
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Click to collapse
60 C may melt some plastic components of the phone circuit..
After my X1 got showered the keys dont work anymore. First i was always greated by the boot screen, after that i told me if i want to reboot every time.
At the moment the power swtich is working fine again. But none of the other keys. I suppose on of them is pressd continuesly.
Will it revocer? Can i do anything to help it?
You shouldn't have turned it on. Leave the phone a few days to dry out completely.
never power-on a wet phone dude... place the phone in a bag of rice for about 3 days, then blowdry it or rest it on a warm surface like a tv set...
everything should be back to normal
note: uncooked rice
Well i was on while it got wet..and i only noticed it because i felt it vibrate as it rebooted.
If something didn't burnt out, go to a service and for a little fee have it cleaned...
I dismantled it today to see if i could clean the electronics of the keys, but i didnt get there. The actual keypad seems to be taped together..i didnt want to rip that open in fear i wont get it together again.
please help
open all flaps and turn it off. leave it for few days so it drys out (if it hasnt already)
I have the exact same problem, but in my case it was due to heavy rain and my mobile was in my pocket with all flaps tightly closed. Quite disappointing when the phone is market as water proof. I will give the open flaps for a couple of days. Any other ideas about how this can be solved?
So did you found out any solution for this prob. I'm in a similar situation. Phone is stuck in safe mode and Power and Vol down keys are not working.
Please let me know if you found any solution
itskapil said:
So did you found out any solution for this prob. I'm in a similar situation. Phone is stuck in safe mode and Power and Vol down keys are not working.
Please let me know if you found any solution
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Click to collapse
What I did, as suggested by others, was to let it dry out with open flaps for several days. I also used heardryaer and hoover. After a while it restarted normally, but then I had a problem with camera, flash and closing chrome windows. This final problem I did manage to solve and sent the phone to repair. I got the phone back with a note that the hole phone was changed (got new IMEI number)
TrondEinar said:
What I did, as suggested by others, was to let it dry out with open flaps for several days. I also used heardryaer and hoover. After a while it restarted normally, but then I had a problem with camera, flash and closing chrome windows. This final problem I did manage to solve and sent the phone to repair. I got the phone back with a note that the hole phone was changed (got new IMEI number)
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Click to collapse
Okay thanks for the tip. I did put my phone in rice with all flaps opened for one day but didn't help at all. Will do that again for a week now, and then hair dryer too. Hope that works.
My phone is doing fine otherwise. It's just that malfunctioned Vol down key that's forcing the phone to boot into safe mode on reboot. Hell! I can't even turn off the phone. Firmware update, forced reboot, discharge battery.. all leads to the same "safe mode"
The service center reps say that they are not authorised by Sony to open the phone and fix a silly moisture problem. And that they'd replace the phone for a new IF i agree to PAY 80% cost of the new phone.
Stupid company.
subject willecD
In my case some vital parts was damaged and I got it repaired for free. After all the phone is marketed as water resistant and all my flaps was closed. The rain was heavy though and me and the phone was soaking wet. The volume button and safe mode problem, I think, will be solved as soon as you manage to dry the phone and if you do not have other malfunction.
/Trond
i have the exact same problem too, the phone has only ever been wet when all of the flaps are closed, and even the it wasnt for long or at high pressure, also, when the phone gets hot, i can see condensation in the front camera lens, and my power button will wake the screen but will not lock the phone, im glad to see its not just me and that many people have experienced this same issue, im going to try drying it for a few days, but if that doesnt work i will see what sony say, and i will see what my service provider says about fixing/replacing the phone, also, i have noticed the phone can get quite hot, i am going to see if i can use this as an advantage in drying the phone
EDIT: also, all of my water sensor tabs are all white, and not red or pink
nasunap said:
please help
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@nasunap do you fixed? I have the same Problem
And your E and your N keys.
sorry for awakening this old thread but i had exactly the same problem witz my z.
i tried diffrent Roms (custom & stock), drying it with rice and all flaps open.
I tested to restart Adb via console. Nothing
The volume doesn't work, the powerbutton sporadically
But I don't know what else can be help.
I had this Problem the second time, last I dry it with rice 2 Days but this method doesn't work today:crying:
So have anyone an Idea to test
HI!
I dropped my Advance in water and now my screen is pixelated, blue, unfocused and sometimes blank. Can you tell me a price for screen replacement?
THANKK YOU VERY MUCH!!!!!
AlexCoolBoss said:
HI!
I dropped my Advance in water and now my screen is pixelated, blue, unfocused and sometimes blank. Can you tell me a price for screen replacement?
THANKK YOU VERY MUCH!!!!!
Click to expand...
Click to collapse
Each repair center has its price, try asking to some center of your city. Let him check the phone because many times when a phone drops in water the motherboard may be damaged.
Put your phone in a bowl of rice and let it stay there for about 12hours. If there is any water inside the screen it should fix it. I also had that problem, my screen would fade to grey etc. and my camera got blurry. So i left it for one night and all water got drained. Try it before taking your phone to service.
Sh0m1 said:
Put your phone in a bowl of rice and let it stay there for about 12hours. If there is any water inside the screen it should fix it. I also had that problem, my screen would fade to grey etc. and my camera got blurry. So i left it for one night and all water got drained. Try it before taking your phone to service.
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Click to collapse
I'm an informatic/electronic technician, this method sometimes works and sometimes not, all depends from some factors: the time that the phone spent immersed in water, the timeliness in removing the battery, if the phone was switched on immediately to see if it works etc. Control that the rice is humid after many hours, if is too humid empties the bowl and put another dry rice.
Yes I know, but i saved many phones using that method.
Sh0m1 said:
Yes I know, but i saved many phones using that method.
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Click to collapse
I'm not saying that it doesn't work, just that can work like can't work I tried only once just for test and worked, other times didn't work for factors that I wrote in previous post, more than anything else I say because if the method doesn't work the user can't say that doesn't work while sometimes works and sometimes not
Sh0m1 said:
Put your phone in a bowl of rice and let it stay there for about 12hours. If there is any water inside the screen it should fix it. I also had that problem, my screen would fade to grey etc. and my camera got blurry. So i left it for one night and all water got drained. Try it before taking your phone to service.
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Click to collapse
I tried it in the 1st place. Then I turned it on and that thing happened
I replaced my screen on August from Kolkata. Samsung Service Center took 5k to replace my screen
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and the phone was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it's got turned off(enough charge was there), I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
It's very likely that there is "only" some corrosion by the display connector because of the water. This probably causes the short circuit. If you can see some corrosion inside the phone (especially under the display connector) on the board, clean it carefully with a soft toothbrush and Isoprpyl alcohol (from the pharmacy).
Worked for me on my old Xperia.
Good luck!
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
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Click to collapse
Open up the phone and clean it out.. Might be some corrosion indeed. Watch JerryRigEverything, he explains it very well. I wonder, how much water came inside?
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
Click to expand...
Click to collapse
Yes mate, this is your only option, to open up the phone and check for rust. Be sure to dissconect the battery, and use coke in case you find any corrosion or rust. Googd luck