please help
open all flaps and turn it off. leave it for few days so it drys out (if it hasnt already)
I have the exact same problem, but in my case it was due to heavy rain and my mobile was in my pocket with all flaps tightly closed. Quite disappointing when the phone is market as water proof. I will give the open flaps for a couple of days. Any other ideas about how this can be solved?
So did you found out any solution for this prob. I'm in a similar situation. Phone is stuck in safe mode and Power and Vol down keys are not working.
Please let me know if you found any solution
itskapil said:
So did you found out any solution for this prob. I'm in a similar situation. Phone is stuck in safe mode and Power and Vol down keys are not working.
Please let me know if you found any solution
Click to expand...
Click to collapse
What I did, as suggested by others, was to let it dry out with open flaps for several days. I also used heardryaer and hoover. After a while it restarted normally, but then I had a problem with camera, flash and closing chrome windows. This final problem I did manage to solve and sent the phone to repair. I got the phone back with a note that the hole phone was changed (got new IMEI number)
TrondEinar said:
What I did, as suggested by others, was to let it dry out with open flaps for several days. I also used heardryaer and hoover. After a while it restarted normally, but then I had a problem with camera, flash and closing chrome windows. This final problem I did manage to solve and sent the phone to repair. I got the phone back with a note that the hole phone was changed (got new IMEI number)
Click to expand...
Click to collapse
Okay thanks for the tip. I did put my phone in rice with all flaps opened for one day but didn't help at all. Will do that again for a week now, and then hair dryer too. Hope that works.
My phone is doing fine otherwise. It's just that malfunctioned Vol down key that's forcing the phone to boot into safe mode on reboot. Hell! I can't even turn off the phone. Firmware update, forced reboot, discharge battery.. all leads to the same "safe mode"
The service center reps say that they are not authorised by Sony to open the phone and fix a silly moisture problem. And that they'd replace the phone for a new IF i agree to PAY 80% cost of the new phone.
Stupid company.
subject willecD
In my case some vital parts was damaged and I got it repaired for free. After all the phone is marketed as water resistant and all my flaps was closed. The rain was heavy though and me and the phone was soaking wet. The volume button and safe mode problem, I think, will be solved as soon as you manage to dry the phone and if you do not have other malfunction.
/Trond
i have the exact same problem too, the phone has only ever been wet when all of the flaps are closed, and even the it wasnt for long or at high pressure, also, when the phone gets hot, i can see condensation in the front camera lens, and my power button will wake the screen but will not lock the phone, im glad to see its not just me and that many people have experienced this same issue, im going to try drying it for a few days, but if that doesnt work i will see what sony say, and i will see what my service provider says about fixing/replacing the phone, also, i have noticed the phone can get quite hot, i am going to see if i can use this as an advantage in drying the phone
EDIT: also, all of my water sensor tabs are all white, and not red or pink
nasunap said:
please help
Click to expand...
Click to collapse
@nasunap do you fixed? I have the same Problem
And your E and your N keys.
sorry for awakening this old thread but i had exactly the same problem witz my z.
i tried diffrent Roms (custom & stock), drying it with rice and all flaps open.
I tested to restart Adb via console. Nothing
The volume doesn't work, the powerbutton sporadically
But I don't know what else can be help.
I had this Problem the second time, last I dry it with rice 2 Days but this method doesn't work today:crying:
So have anyone an Idea to test
Related
Here's what is going on...
My Galaxy S I9000 (Bell Canada) was water damaged, after being dried for many days it turned on, but the battery almost immediately drained. I left the phone and forgot about it. Bought a new cheap phone without a SIM.
More recently I got a new battery for it and it turned on and was working great, staying charged and everything. When I went to the service provider to get a new SIM for it, we powered down the phone, pulled the battery and SIM card and put the new SIM in followed by the battery. Afterwards the phone would not power on, but the two face buttons on either side of the 'Home' button lit up and would react to touch. I tried removing the battery and SIM a few times and would get the same result.
After bringing my phone home and leaving it with the battery out for a few days, I thought I would try it again. It powered up again as if nothing was wrong. To test it again, I pulled the battery and SIM, replaced them, and my black screen/won't turn on problem returned.
Every so often it will power on and be useable. It is recognized by Kies, I've flashed it to firmware 2.3.4.
I'm looking for any helpful suggestions for what might solve my problem. I'm wondering if it's a hardware problem and short of isolating the part of the phone that is faulty and replacing it, the phone is toast.
Thanks for your time, and I apologize for the length of my post.
My friend has dropped the SGS into a pool before. Problem was fix after buying a new battery.
Either: Damaged screen + Contact. Or the reaction with water and the battery. hydrogen gas prevents screen from connecting to main-board.
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
tacotbone said:
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
Click to expand...
Click to collapse
The only thing I know (assuming the screen or motherboard is 100% functioning) is hydrogen gas being present. You might know TV remote with old battery casually respond to presses. After cleaning contacts it should work again.
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
tacotbone said:
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
Click to expand...
Click to collapse
No, I am starting to think it's a hardware fault if that didn't work
hey guys here is a story
so i removed my xperias factory screen protector (because of a major scratch on it) and it left some
residue on the screen. so i started washing it off in the sink w/soap and water. although after i finished i dried it off and
noticed that the water enter the ports (headphone and charger) because the rubber bits were broken. (so i thought it cant be that bad i
took a shower with my one s multiple times and it didn't fritz up or anything) then i noticed my back light flickered and i
thought this is bad so i proceed to turn it off but it wouldn't stay off (it practically boot looped several times) then it finally
turned off then i placed my charger in just to see what would happen it had a red led w/ 3 vibrates after a bit i
blow dried it with a hair dryer and sucking and blowing my device like CPR and finally burred it in rice (what i should of done
before) and left it over night then i woke up plunged it in the charger and my screen had water and my lock
button doesn't work although it seams everything else works (i think the usb is buggy)
although i think im going to have to buy a new button thinginy and i was also wondering if i replace my mobo with a 6603 because i have a locked tmous version. could everything run normally and have an unlocked boot loader?
read the red if tltr;
You water damaged your phone, so you will have to replace more than the "button thinginy".
You will be better of just buying a new phone, as the cost of all the parts you need will be in excess of buying a new one.
Sent from my C6603 using Tapatalk
honestly for all the trouble of finding a motherboard, disassembling your device to fix it DIY, you might mess it up and it might cost you more.
unless you REALLY know what you are doing and have NOTHINg to lose, just send it in for repairs. or just buy a new phone.
you two are probably right about not taking the risk although I did find out I have a faulty battery and the buttons I found out that the volume up key took the place of the power button (it can only wake the phone) and it also does it's normal duties
I'm going to do a change log soon (yes a change log) on my phones states for any solutions
plz I didn't even own it for more than 6 months sad panda Is sad
Hello!
I have a really weird isuue with my SP.
Since last night, it started to vibrate non-stop. For the whole night, and it is still vibrating now, even if it is turned off.
I did a factory reset and it failed to solve the issue.
Also I have tried to repair with PC Companion, failed.
I should probably add that 1 and ~2 weeks ago my phone suffered some water damage. I fell with it in the sea. I was keeping it in a thin fabric bag, and it got wet. Not very wet, and I immediately turned it off and let it dry.
It worked well. Until 1 or 2 days ago when I noticed some short random vibrations, but I didn't think it was that bad.
And now it is vibrating constantly.
Please help.
Thank you.
AnnaDee said:
Hello!
I have a really weird isuue with my SP.
Since last night, it started to vibrate non-stop. For the whole night, and it is still vibrating now, even if it is turned off.
I did a factory reset and it failed to solve the issue.
Also I have tried to repair with PC Companion, failed.
I should probably add that 1 and ~2 weeks ago my phone suffered some water damage. I fell with it in the sea. I was keeping it in a thin fabric bag, and it got wet. Not very wet, and I immediately turned it off and let it dry.
It worked well. Until 1 or 2 days ago when I noticed some short random vibrations, but I didn't think it was that bad.
And now it is vibrating constantly.
Please help.
Thank you.
Click to expand...
Click to collapse
The vibrator connections might be touching each other meaning it constantly gets power ( water could've caused corrosion between them!) I would take apart your device and look at the connections or clean the board with alcohol (alcohol with no water in it)
Sent from my C5303 using XDA Free mobile app
noahvt said:
The vibrator connections might be touching each other meaning it constantly gets power ( water could've caused corrosion between them!) I would take apart your device and look at the connections or clean the board with alcohol (alcohol with no water in it)
Sent from my C5303 using XDA Free mobile app
Click to expand...
Click to collapse
I did that, now the vibrator has stopped completely, it doesn't work anymore. If I press the lower back area of the phone, it does vibrate.
Thank you.
AnnaDee said:
I did that, now the vibrator has stopped completely, it doesn't work anymore. If I press the lower back area of the phone, it does vibrate.
Thank you.
Click to expand...
Click to collapse
You mean when you press the back cover the phone vibrates constantly? or it vibrates as normal? try re-seating the motor
noahvt said:
You mean when you press the back cover the phone vibrates constantly? or it vibrates as normal? try re-seating the motor
Click to expand...
Click to collapse
If I press the back cover, it will start vibrating as before, but (constantly) but if I stop pressing it, it doesn't vibrate anymore, or at all.
Well it looks like my Z3C is broken, power button now does absolutely nothing. I was thinking it may have been a software issue so I tried to restart the phone pressing the yellow off button next to sim card slot, it turned the phone off but now I cant restart it. I was think maybe attaching power may restart the phone but it didn't.
If anyone got any advise getting the phone started again I would really appreciate it.
NickR said:
Well it looks like my Z3C is broken, power button now does absolutely nothing. I was thinking it may have been a software issue so I tried to restart the phone pressing the yellow off button next to sim card slot, it turned the phone off but now I cant restart it. I was think maybe attaching power may restart the phone but it didn't.
If anyone got any advise getting the phone started again I would really appreciate it.
Click to expand...
Click to collapse
How did it break?
I would get the phone replaced it must be covered under warranty?
Sent from my D5803 using XDA Free mobile app
Is the little yellow square a power button? Next to the sim? Didnt know that...
pricey2009 said:
How did it break?
I would get the phone replaced it must be covered under warranty?
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
I have no idea, it was working one minute then nothing, I'll ring the reseller Monday
Crewville96 said:
Is the little yellow square a power button? Next to the sim? Didnt know that...
Click to expand...
Click to collapse
The Yellow but just turns it off.
I had something similar happen, where the phone just wouldn't react to anything. Nothing would turn it on, it seemed bricked. I thought it may have been some physical damage from sleeping on it, but really I doubt that's what caused it.
This morning after not touching it for 24 hours it magically started working again. The battery was fully drained for some reason (It was at 60% just before "dying"). I have no idea what caused it and what solved it...
Here's my thread: http://forum.xda-developers.com/z3-compact/help/broke-phone-t2916260
adamk7 said:
I had something similar happen, where the phone just wouldn't react to anything. Nothing would turn it on, it seemed bricked. I thought it may have been some physical damage from sleeping on it, but really I doubt that's what caused it.
This morning after not touching it for 24 hours it magically started working again. The battery was fully drained for some reason (It was at 60% just before "dying"). I have no idea what caused it and what solved it...
Here's my thread: http://forum.xda-developers.com/z3-compact/help/broke-phone-t2916260
Click to expand...
Click to collapse
Mine is 100% charged so maybe if phone went completely flat the phone would reboot when charging? I phone retailer tomorrow to see what I need to do to get it fixed. I've had phone for a month now so I don't think I'm entitled to a straight replacement?
I found this on Sony Support Forum, exactly same problem as me :- https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Power-lock-button-is-not-working/m-p/858455#U858455
Update:- I rang reseller they were happy to deal with repair with Sony but advised I contact Sony directly. I rang sony went over a few things I.e. Holding power button and vol up , no joy so I've gone through repair procedure. They estimate will take 2 weeks from day I send back to repair centre.
Anyone know how long Sony will take to repair the z3c, has anyone sent one in four repair and got it back?
NickR said:
Anyone know how long Sony will take to repair the z3c, has anyone sent one in four repair and got it back?
Click to expand...
Click to collapse
I saw one person that got it back after around a week
Update Fixed
Just got my phone back from Sony Service, all is fixed, pretty good turn around, just 7 days.
A couple of negatives, the phone was reset so I've had to spend hours rebuilding my settings and apps, android restore didn't restore all my apps and Sony Backup just got my txt and phone logs back.
They either changed my screen protector or disturbed it because now there's a couple of specs off dust in the middle and by ear piece the screen preotector won't sit down. I've washed the screen protector and got rid off dust but the area round the earpiece is still not adhering to the glass so I guess the screen protector is creased slightly.
Any advice on a decent screen protector?
Cheers
It's supposed to be water resistant, but I've never dunked it intentionally under water. Bought this in 2017. Unfortunately, I had an accident and it fell inside a sink full of hot water (while I was taking care of a patient) and it stayed there for a minute or two.
What happened are the following:
Power button no longer works - It was a little wonky as it kept turning the screen on and popping up the camera. I tried to turn it off, but it kept turning back on.
Stock camera app - doesn't work anymore. whenever I try to activate the app, it just crashes.
Rear camera hardware - focusing is gone. Using another app (camera zoom fx) I can access it, but pics are blurry. It can't focus on images 12 feet away.
Front cam hardware - there was a mist that fogged the camera. but it seems to be working fine after.
Screen - the screen was relatively ok after the dunking. However, water got inside the S-pen port. I immediately removed it and started drying the phone for 48 hours. I tried to return the s-pen after, but it seemed to trigger something and the screen started flickering. it lasted for a day but it's now completely normal.
Aside from those, everything is fine with the phone. I managed an online backup to Samsung account and everything.
If you're still here, here are some of my questions. I appreciate all your help.
1. I've now turned it off for a complete drying. Now I can't turn it on. Is there a way to turn it on? Is a USB C jig available to do this?
2. I left some sensitive data in the phone *coughbootypicscough*, is there a way to access the memory and wipe it? or maybe factory reset the phone without turning it on?
3. Can the cameras be replaced / fixed?
Hoping for all our help.
maxram said:
It's supposed to be water resistant, but I've never dunked it intentionally under water. Bought this in 2017. Unfortunately, I had an accident and it fell inside a sink full of hot water (while I was taking care of a patient) and it stayed there for a minute or two.
What happened are the following:
Power button no longer works - It was a little wonky as it kept turning the screen on and popping up the camera. I tried to turn it off, but it kept turning back on.
Stock camera app - doesn't work anymore. whenever I try to activate the app, it just crashes.
Rear camera hardware - focusing is gone. Using another app (camera zoom fx) I can access it, but pics are blurry. It can't focus on images 12 feet away.
Front cam hardware - there was a mist that fogged the camera. but it seems to be working fine after.
Screen - the screen was relatively ok after the dunking. However, water got inside the S-pen port. I immediately removed it and started drying the phone for 48 hours. I tried to return the s-pen after, but it seemed to trigger something and the screen started flickering. it lasted for a day but it's now completely normal.
Aside from those, everything is fine with the phone. I managed an online backup to Samsung account and everything.
If you're still here, here are some of my questions. I appreciate all your help.
1. I've now turned it off for a complete drying. Now I can't turn it on. Is there a way to turn it on? Is a USB C jig available to do this?
2. I left some sensitive data in the phone *coughbootypicscough*, is there a way to access the memory and wipe it? or maybe factory reset the phone without turning it on?
3. Can the cameras be replaced / fixed?
Hoping for all our help.
Click to expand...
Click to collapse
The fact that water was hot made it easier to gain access to the inside of the phone and personally I'm going to say it's now a hardware issue and the phone is likely no good anymore.. If you're worried about certain pictures on the phone just destroy the phone so no one could possibly take parts out of it and try to use them. Smash it with a hammer, drive over it, you get the idea.. Just get another phone at this point the reason I know it's a hardware issue is because of what your camera did so the water made it past the seals mainly because it was hot and loosened the glue to get past it.
MrMike2182 said:
The fact that water was hot made it easier to gain access to the inside of the phone and personally I'm going to say it's now a hardware issue and the phone is likely no good anymore.. If you're worried about certain pictures on the phone just destroy the phone so no one could possibly take parts out of it and try to use them. Smash it with a hammer, drive over it, you get the idea.. Just get another phone at this point the reason I know it's a hardware issue is because of what your camera did so the water made it past the seals mainly because it was hot and loosened the glue to get past it.
Click to expand...
Click to collapse
it actually still works. I tried hard not to turn it off because the power button is broken. Last night, I fell asleep and forgot to charge it and battery drained and phone turned off.
It still charges but I can't turn it on because the power button is broken.
I was hoping if anyone knows if a USBC jig can help and turn it on for a bit or any other way to trigger download mode and then restart.
Try to hold Volume down + Bixby button and plug the cable in, it may be goes in download mode amd than you can reboot you phone. If not try only with Volume down and cable.
zyxw-androidiani said:
Try to hold Volume down + Bixby button and plug the cable in, it may be goes in download mode amd than you can reboot you phone. If not try only with Volume down and cable.
Click to expand...
Click to collapse
I'll try that again. For now, I'm placing the phone inside a box with desiccant to ensure that it dries completely. Hopefully, it restores some function to the powerbutton.
maxram said:
I'll try that again. For now, I'm placing the phone inside a box with desiccant to ensure that it dries completely. Hopefully, it restores some function to the powerbutton.
Click to expand...
Click to collapse
Try opening and removing the simcard tray while the phone rest in the box with desiccant. Hopefully can remove water vapors better and faster.
Sent from my SM-G985F using Tapatalk