My Note 8 (N950F / DS) Got Wet - A few questions - Samsung Galaxy Note 8 Questions and Answers

It's supposed to be water resistant, but I've never dunked it intentionally under water. Bought this in 2017. Unfortunately, I had an accident and it fell inside a sink full of hot water (while I was taking care of a patient) and it stayed there for a minute or two.
What happened are the following:
Power button no longer works - It was a little wonky as it kept turning the screen on and popping up the camera. I tried to turn it off, but it kept turning back on.
Stock camera app - doesn't work anymore. whenever I try to activate the app, it just crashes.
Rear camera hardware - focusing is gone. Using another app (camera zoom fx) I can access it, but pics are blurry. It can't focus on images 12 feet away.
Front cam hardware - there was a mist that fogged the camera. but it seems to be working fine after.
Screen - the screen was relatively ok after the dunking. However, water got inside the S-pen port. I immediately removed it and started drying the phone for 48 hours. I tried to return the s-pen after, but it seemed to trigger something and the screen started flickering. it lasted for a day but it's now completely normal.
Aside from those, everything is fine with the phone. I managed an online backup to Samsung account and everything.
If you're still here, here are some of my questions. I appreciate all your help.
1. I've now turned it off for a complete drying. Now I can't turn it on. Is there a way to turn it on? Is a USB C jig available to do this?
2. I left some sensitive data in the phone *coughbootypicscough*, is there a way to access the memory and wipe it? or maybe factory reset the phone without turning it on?
3. Can the cameras be replaced / fixed?
Hoping for all our help.

maxram said:
It's supposed to be water resistant, but I've never dunked it intentionally under water. Bought this in 2017. Unfortunately, I had an accident and it fell inside a sink full of hot water (while I was taking care of a patient) and it stayed there for a minute or two.
What happened are the following:
Power button no longer works - It was a little wonky as it kept turning the screen on and popping up the camera. I tried to turn it off, but it kept turning back on.
Stock camera app - doesn't work anymore. whenever I try to activate the app, it just crashes.
Rear camera hardware - focusing is gone. Using another app (camera zoom fx) I can access it, but pics are blurry. It can't focus on images 12 feet away.
Front cam hardware - there was a mist that fogged the camera. but it seems to be working fine after.
Screen - the screen was relatively ok after the dunking. However, water got inside the S-pen port. I immediately removed it and started drying the phone for 48 hours. I tried to return the s-pen after, but it seemed to trigger something and the screen started flickering. it lasted for a day but it's now completely normal.
Aside from those, everything is fine with the phone. I managed an online backup to Samsung account and everything.
If you're still here, here are some of my questions. I appreciate all your help.
1. I've now turned it off for a complete drying. Now I can't turn it on. Is there a way to turn it on? Is a USB C jig available to do this?
2. I left some sensitive data in the phone *coughbootypicscough*, is there a way to access the memory and wipe it? or maybe factory reset the phone without turning it on?
3. Can the cameras be replaced / fixed?
Hoping for all our help.
Click to expand...
Click to collapse
The fact that water was hot made it easier to gain access to the inside of the phone and personally I'm going to say it's now a hardware issue and the phone is likely no good anymore.. If you're worried about certain pictures on the phone just destroy the phone so no one could possibly take parts out of it and try to use them. Smash it with a hammer, drive over it, you get the idea.. Just get another phone at this point the reason I know it's a hardware issue is because of what your camera did so the water made it past the seals mainly because it was hot and loosened the glue to get past it.

MrMike2182 said:
The fact that water was hot made it easier to gain access to the inside of the phone and personally I'm going to say it's now a hardware issue and the phone is likely no good anymore.. If you're worried about certain pictures on the phone just destroy the phone so no one could possibly take parts out of it and try to use them. Smash it with a hammer, drive over it, you get the idea.. Just get another phone at this point the reason I know it's a hardware issue is because of what your camera did so the water made it past the seals mainly because it was hot and loosened the glue to get past it.
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Click to collapse
it actually still works. I tried hard not to turn it off because the power button is broken. Last night, I fell asleep and forgot to charge it and battery drained and phone turned off.
It still charges but I can't turn it on because the power button is broken.
I was hoping if anyone knows if a USBC jig can help and turn it on for a bit or any other way to trigger download mode and then restart.

Try to hold Volume down + Bixby button and plug the cable in, it may be goes in download mode amd than you can reboot you phone. If not try only with Volume down and cable.

zyxw-androidiani said:
Try to hold Volume down + Bixby button and plug the cable in, it may be goes in download mode amd than you can reboot you phone. If not try only with Volume down and cable.
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Click to collapse
I'll try that again. For now, I'm placing the phone inside a box with desiccant to ensure that it dries completely. Hopefully, it restores some function to the powerbutton.

maxram said:
I'll try that again. For now, I'm placing the phone inside a box with desiccant to ensure that it dries completely. Hopefully, it restores some function to the powerbutton.
Click to expand...
Click to collapse
Try opening and removing the simcard tray while the phone rest in the box with desiccant. Hopefully can remove water vapors better and faster.
Sent from my SM-G985F using Tapatalk

Related

Power button failure

First off, I know there are multiple threads not only here on xda but elsewhere on the internet that describe other cases of Nexus One power button failures. I believe mine is different.
I suspect this has something to do with it being submerged in a cup of beer for a half a second a couple weeks back (never letting that person touch my phone again btw). It's very intermittent and has gotten progressively worse, to the point where I think it'll eventually die and at that point I'll need to turn the phone on some other way. I think somehow it is a "short" electrically inside the device. It can sit on my desk and randomly turn on and off by itself, as well as make the reboot/power off menu pop up, as if I'm holding down the power button. This makes using the phone extremely irritating, especially now, as the problem worsens. I can't do much in Recovery, at least CWM, because the power button either turns off the screen or goes to the previous menu. And while typing, the phone screen will either turn off, or the reboot menu will pop up, and I'll accidentally tap something else. Frustrating. My question is basically...is there a way to disable the power button without opening the device? I'm guessing probably not, but it's worth a shot...I purchased the phone in 04/2010, from a third party, and it's no longer under warranty. I was planning on waiting to get the Galaxy Nexus, and if not, the Samsung Galaxy S 4G. I've been dreading the day I need to retire my beloved Nexus One....and it looks like it's going to be sooner than I wanted.
Thanks for any replies.
Normally I would say there is probably still a little bit of water in the power button housing but since it was a few weeks back I doubt it. But I guess you could always try the bag of rice trick. If then I don't know and you may have to open it up :/
I had the same problem for about 5 months and it has sense sorted its self out without me doing anything. Now the power button functions 100% (knock on wood).
I had placed it top down in my cup holder while driving for 3 hours and had not noticed a bit of condensation from that mornings water glass. I got home, grabbed my phone, and noticed a wet spot on my pocket and my phone had water on the top. It was in the Case-mate case in my sig and I let it dry over night and it worked the next day after blow drying the inside. But a week later the power button was clicking on and off. That was the longest period of use my G1 has seen sense I bought my N1.
Some days it would go on for an hour+ and would wreck the battery life. I tried everything and was unable to find a way to disable the power button presses.
I did not open the phone even though it was a month out of warranty. My assumption is there was still some sort of moisture inside that was causing a short. Because you never had a warranty in the first place, I would say your best bet is to take it apart and let it sit in rice for at least a couple days.

[Q] Galaxy S I9000 Problem turning on...

Here's what is going on...
My Galaxy S I9000 (Bell Canada) was water damaged, after being dried for many days it turned on, but the battery almost immediately drained. I left the phone and forgot about it. Bought a new cheap phone without a SIM.
More recently I got a new battery for it and it turned on and was working great, staying charged and everything. When I went to the service provider to get a new SIM for it, we powered down the phone, pulled the battery and SIM card and put the new SIM in followed by the battery. Afterwards the phone would not power on, but the two face buttons on either side of the 'Home' button lit up and would react to touch. I tried removing the battery and SIM a few times and would get the same result.
After bringing my phone home and leaving it with the battery out for a few days, I thought I would try it again. It powered up again as if nothing was wrong. To test it again, I pulled the battery and SIM, replaced them, and my black screen/won't turn on problem returned.
Every so often it will power on and be useable. It is recognized by Kies, I've flashed it to firmware 2.3.4.
I'm looking for any helpful suggestions for what might solve my problem. I'm wondering if it's a hardware problem and short of isolating the part of the phone that is faulty and replacing it, the phone is toast.
Thanks for your time, and I apologize for the length of my post.
My friend has dropped the SGS into a pool before. Problem was fix after buying a new battery.
Either: Damaged screen + Contact. Or the reaction with water and the battery. hydrogen gas prevents screen from connecting to main-board.
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
tacotbone said:
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
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Click to collapse
The only thing I know (assuming the screen or motherboard is 100% functioning) is hydrogen gas being present. You might know TV remote with old battery casually respond to presses. After cleaning contacts it should work again.
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
tacotbone said:
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
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Click to collapse
No, I am starting to think it's a hardware fault if that didn't work

[Q] my Z volumm down buttob is broken & stuck in safe mode

please help
open all flaps and turn it off. leave it for few days so it drys out (if it hasnt already)
I have the exact same problem, but in my case it was due to heavy rain and my mobile was in my pocket with all flaps tightly closed. Quite disappointing when the phone is market as water proof. I will give the open flaps for a couple of days. Any other ideas about how this can be solved?
So did you found out any solution for this prob. I'm in a similar situation. Phone is stuck in safe mode and Power and Vol down keys are not working.
Please let me know if you found any solution
itskapil said:
So did you found out any solution for this prob. I'm in a similar situation. Phone is stuck in safe mode and Power and Vol down keys are not working.
Please let me know if you found any solution
Click to expand...
Click to collapse
What I did, as suggested by others, was to let it dry out with open flaps for several days. I also used heardryaer and hoover. After a while it restarted normally, but then I had a problem with camera, flash and closing chrome windows. This final problem I did manage to solve and sent the phone to repair. I got the phone back with a note that the hole phone was changed (got new IMEI number)
TrondEinar said:
What I did, as suggested by others, was to let it dry out with open flaps for several days. I also used heardryaer and hoover. After a while it restarted normally, but then I had a problem with camera, flash and closing chrome windows. This final problem I did manage to solve and sent the phone to repair. I got the phone back with a note that the hole phone was changed (got new IMEI number)
Click to expand...
Click to collapse
Okay thanks for the tip. I did put my phone in rice with all flaps opened for one day but didn't help at all. Will do that again for a week now, and then hair dryer too. Hope that works.
My phone is doing fine otherwise. It's just that malfunctioned Vol down key that's forcing the phone to boot into safe mode on reboot. Hell! I can't even turn off the phone. Firmware update, forced reboot, discharge battery.. all leads to the same "safe mode"
The service center reps say that they are not authorised by Sony to open the phone and fix a silly moisture problem. And that they'd replace the phone for a new IF i agree to PAY 80% cost of the new phone.
Stupid company.
subject willecD
In my case some vital parts was damaged and I got it repaired for free. After all the phone is marketed as water resistant and all my flaps was closed. The rain was heavy though and me and the phone was soaking wet. The volume button and safe mode problem, I think, will be solved as soon as you manage to dry the phone and if you do not have other malfunction.
/Trond
i have the exact same problem too, the phone has only ever been wet when all of the flaps are closed, and even the it wasnt for long or at high pressure, also, when the phone gets hot, i can see condensation in the front camera lens, and my power button will wake the screen but will not lock the phone, im glad to see its not just me and that many people have experienced this same issue, im going to try drying it for a few days, but if that doesnt work i will see what sony say, and i will see what my service provider says about fixing/replacing the phone, also, i have noticed the phone can get quite hot, i am going to see if i can use this as an advantage in drying the phone
EDIT: also, all of my water sensor tabs are all white, and not red or pink
nasunap said:
please help
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Click to collapse
@nasunap do you fixed? I have the same Problem
And your E and your N keys.
sorry for awakening this old thread but i had exactly the same problem witz my z.
i tried diffrent Roms (custom & stock), drying it with rice and all flaps open.
I tested to restart Adb via console. Nothing
The volume doesn't work, the powerbutton sporadically
But I don't know what else can be help.
I had this Problem the second time, last I dry it with rice 2 Days but this method doesn't work today:crying:
So have anyone an Idea to test

[Q] Weird water damage

Hello,
I used my z1 in water and it turned off after a while. Then, a day after, it suddenly turned itself on, and worked for about a day. During that period, there were an issue about battery level, and so on, it showed wrong level, but it worked. Also, i could notice some drops of water under the screen. Afterwards, it turned off, and I couldn't make it work ever since.
But... When I press vol up and power btn it vibrates 3 times. When I hold pow it vibrates once (turns on) and after couple of seconds it obvioulsy starts working, I get audio notices about new mail, SMS and so on. The second I receive mail on computer phone makes a sound as well, so it is actualy on. But... Screen is not working at all...
What can I do?
Thanks
You can try drying your phone through rice and forget about it for a couple days, however I recommend you send your phone in since the screen is already not working. If you want though, to reduce cost, you can replace the parts yourself, but it's very hard to find the parts, diagnosing what's working and not, and performing the assembly / disassembly process.
there are videos how to take z1 into parts, but it is not easy, seriously. i would also try opening ports and put phone into rice for some days.
Just one question, have you tried contacting Sony? The device is IP certified, should be covered under waranty.

P30 Pro Water Damage

So I went of vacation... used phone while snorkeling... now screen doesn't turn on. What I need help with is i can feel phone vibrate when connected to PC. I just want to extract all my saved pictures and videos. Any help would be greatly appreciated.
Prophecy650 said:
So I went of vacation... used phone while snorkeling... now screen doesn't turn on. What I need help with is i can feel phone vibrate when connected to PC. I just want to extract all my saved pictures and videos. Any help would be greatly appreciated.
Click to expand...
Click to collapse
As said by every manufacturer, phone can resist underwater at 1 meter, but in tap water and without pushing buttons.
You have placed the phone in salted water (high dangerous for rubber O-rings and glue) and you also took pictuers (if you had snorkeling to record videos or shoot fishes).
Than, if the phone is dry and screen won't turn on, you'll have to repair it but your warranty is avoided.
Good luck.
Happened to me...
I don't know if it was due to heat, but the back panel seemed to be unglued at the top.
I think it was what caused the issue, as I just put my phone in the water few seconds and max 30cm deep down.
The display started to flicker and ended up being all black in few days.
Watch for any openings around the phone.
I just want to be able to get my videos and photos back. It turns on and vibrates when I connect to pc, but I can't see the screen to allow pc data transfer.
Prophecy650 said:
I just want to be able to get my videos and photos back. It turns on and vibrates when I connect to pc, but I can't see the screen to allow pc data transfer.
Click to expand...
Click to collapse
Did you wash the salt off with fresh water afterwards? Salt will be causing problems on it's own, good chance you've permanently fried the phone though
If you can connect it to hi-suite and then unlock your phone (assuming pin certification etc.) then there's a screen mirror function in hi-suite which should allow you to do it. This is, of course, based on the assumption that the only issue your phone has is the borked screen and not more damage.
Attached is a picture of the initial lock screen keypad position to assist in trying to unlock the phone.
Snorkeling case is like $50 on Amazon for future reference
https://www.amazon.co.uk/Huawei-Snorkel-Case-P30-Pro/dp/B07R1QJWKW

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